Krisp

- Working cross functionally to develop an end-to-end product strategy from AI technology development to market positioning. 

- Closely collaborating with amazing teams in AI research, engineering, design, marketing and sales to deliver magical customer experiences, drive growth and maximize value.-

Senior Director of Product Management

- Built the product management & product design teams, hired & developed a team of 5 PMs & 5 product designers working on different parts of the product

- Developed a clear two-pronged product vision and strategy focusing on sales-led growth in b2b call centers and  PLG growth in b2c prosumer markets 

- Helped grow the company and the product from zero to $15M+ ARR and 5M+ MAU 

- Grew the Customer Support team to 10 reps covering 24/7 operations in the middle of pandemic, reduced the First Response time from several hours to 15 minutes

- Reported directly to the CEO & co-founder

Director of Product 

- As the first PM of a growing startup, led the development and release of the AI-based noise-cancellation app on Windows, Mac, Chrome, and iOS platforms. 

- Discovered the PMF and the key customer profile & validated the key hypotheses by participating in customer support, sales, customer engineering & discovery calls & mapping out the results

- Worked closely with GTM teams to establish the product in B2C and B2B segments, and played a key role in the team responsible for big enterprise deployments, including compliance, security, maintainability, and easy deployment at scale. 

- Started and led the Customer Support team.

Senior Product Manager

Hexens

Helped clarify the product strategy for a new product launch in the Web3 crypto security space

Advisor

Ginosi Hospitality Management

- Built a team of 9 engineers and guided the technical, architectural and product decisions

- Set up meaningful Agile processes in two Scrum teams (Android and JavaScript) and increased development velocity

- Achieved 87% reduction of monthly costs of call center by designing and deploying our own in-house solution

- Increased the usage of the Company's internal mobile app for housekeeping and communication by 41% in one quarter

-> Initiated and led the creation of a number of mobile and web products from automated guest check-in solution to IoT products and contactless payments system which resulted in considerable cost reductions and increase of operating efficiency of the business

- Reported directly to the co-founder & CTO

Product Innovation Manager

European Youth Parliament

Developed, set up and maintained the IT infrastructure (servers, email accounts, cloud software and tools) of the organization

Took active part in the high-level strategic decision making process of the organization and consulted the Executive Board on the technology-related matters

Member of the Executive Board

Synopsys

Developed DDR2, DDR3, DDR4, LPDDR2, LPDDR3, LPDDR3M, LPDDR4 Memory PHY interface solutions,

Achieved 60% quicker characterization and verification flow through development and deployment of optimized automation methods. 

Created a pioneering toolset for the creation of a merged all-in-one logical library, which was a novelty at the time of creation and had significant positive impact on the operations and sales of our business unit. 

Developed characterization automation environment based on Perl, Tcl and bash scripts for DDR, SSTL, DDL, ITM, and DLL libraries

Maintained and supported library generation infrastructure, including the scripts, utilities and tools.

R&D Engineer I

Conducted of on-site and teleconference trainings for R&D Engineers on the courses of "Perl/Tcl Scripting", "Chip Design" and "Physical Design Automation"

Teaching Assistant

Participated to the development of Educational Design Kits and Interoperable Process Development Kits for SAED90nm and SAED32/28nm technologies

Developed a number of courses, presentations, laboratory guidelines and educational materials

Conducted trainings and workshops with university students and external customers about Perl and Tcl scripting, digital design automation, digital design toolflow and debugging of the problems.

Intern at Educational Department

Senior Director of Product at Krisp

I'm now leading the product at Krisp -  a unique AI-based voice productivity app. 

In the last 3 years 

- Built the product management & product design teams, hired & developed a team of 5 PMs & 5 product designers working on different parts of the product

- Developed a clear two-pronged product vision and strategy focusing on sales-led growth in b2b call centers and PLG growth in b2c prosumer markets 

- Helped grow the company and the product from zero to $15M+ ARR and 5M+ MAU 

- Grew the Customer Support team to 10 reps covering 24/7 operations in the middle of pandemic, reduced the First Response time from several hours to 15 minutes

- As the first PM of a growing startup, led the development and release of the AI-based noise-cancellation app on Windows, Mac, Chrome, and iOS platforms. 

- Discovered the PMF and the key customer profile & validated the key hypotheses by participating in customer support, sales, customer engineering & discovery calls & mapping out the results

- Worked closely with GTM teams to establish the product in B2C and B2B segments, and played a key role in the team responsible for big enterprise deployments, including compliance, security, maintainability, and easy deployment at scale. 

- Reported directly to the CEO & co-founder

- ... and jumped with a parachute from 4000 meters above the sea :)

Karapet Gyumjibashyan 🚀

ServiceTitan

Digitain

Product Lead

Webb Fontaine

Worked on "Port Community System" software which provides an interface between port authorities, shipping agents, terminal operators, traders, declarants and customs, offering a comprehensive set of features designed for the facilitation of port logistics operations.

- Led cross-functional teams through requirements gathering, design, development, testing, release management and post-release support.
- Defined product vision and strategy and created detailed product roadmaps to align with business goals.
- Communicated effectively across multiple stakeholders including executive leadership as well as engineering and domain expert teams within the organization.
- Successfully launched the product in countries like Benin, Guinea and Ivory Coast.

Group Product Manager

ONEX.AM

- Developed a deep understanding of the business objectives, lead the product vision and build trust by maintaining an accurate and achievable roadmap.
- Led product management from market research, consumer research, features, value proposition development to a viable solution.
- Defined clear product requirements, test cases, wireframes for high-level flows.
- Supported planning, execution and go-to-market activities by closely working with the Product and Marketing teams.
- Managed concept-to-launch of Smart Lockers software and hardware solutions.
- Launched Onex.com.ua, a mail forwarding service from the USA to Ukraine.
- Led development of various SaaS solutions such as warehousing software, third-party locker-delivery software.

Chief Product Officer

- Managed product P&L including planning, forecasting, variance analysis and creating action plans to achieve growth targets.
- Elaborated business development plans, designed and implemented processes to support business growth, through customer and market definition.
- Built and maintained high-level contacts with current and prospective customers and other business and project partners.
- Determined go-to-market aspects of the new services, including brand strategy, sales strategy, revenue model and pricing.
- Launched Onex.ru, a mail forwarding service from the USA to Russia.

Chief Business Development Officer

Alpha Food Service

- Defined marketing strategies to support the company’s overall objectives.
- Developed a feasible marketing plan for the department and observed its day-to-day implementation.
- Planned and organized marketing functions and operations and delivered all marketing activity within the agreed budget.
- Led the marketing team to maintain relationships with other key players in the sales and client retention processes.

Chief Marketing Officer

Market LLC Branch (subsidiary of russian company Маркет.рф)

- Managed all the departments involved in the process such as IT, Contact Center, Marketing, Financial Control, Data Analysis and Content Management.
- Assessed the principal risks of the Company and ensured that these risks are being monitored and managed in a timely manner to escape any operational losses.
- Developed the marketing and brand strategy in line with the strategic vision of the Company.
- Managed concept-to-launch of an AI market researching tool in e-commerce.
- Having led the startup with a team of 6 to an emerging stage with a team of over 120 in-house and up to 170 remote employees.

Chief Executive Officer

I am a passionate and value-driven product management professional with over 10 years of experience in business development, marketing, and user experience within the tech industry. My background in both startup and enterprise environments, along with my agile mindset, have allowed me to effectively lead and manage cross-functional teams in executing various roles and overseeing the lifecycle of technology products, from planning to growth. I have a proven track record of successfully launching products in multiple countries. Committed to continuous learning and development, I am eager to take on new and challenging opportunities to manage the development and launch of innovative products.

taplio

The Battle

Karapet Gyumjibashyan 🚀

Davit Arakelyan

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?