Customer Experience - Contact Center - Improve your customer experience KPIs with Talkdesk's AI-infused omnichannel cloud contact center

Jérémy Carvalho

FacePhi

Senior Business Development Manager

Talkdesk

Enterprise Sales Development Representative - DACH at Talkdesk

Coryton

Customer Service Representative

Krones AG

SA LCS Region Asia - Spare Parts

Sales of Spare Parts
Creation of quotation in SAP
Key Account Associate for Spare Parts Sales
Claim Management
Order processing including all possible steps (export, customs, claims, returns and repairs)
Create and coordinate contracts, including commercial and technical clarification
Communication and coordination with customers, branches and internal departments

Sales Coordinator

SA LCS Region Latin America - Spare Parts

Sales of Spare Parts
Creation of quotation in SAP
Claim Management
Order processing including all possible steps (export, customs, claims, returns and repairs)
Create and coordinate contracts, including commercial and technical clarification
Communication and coordination with customers, branches and internal departments
Provision Calculation

Registration of Invoices in the Access database / SAP / SharePoint
Claim management
Creation of Assembly Folder Manual 
Preparation of Folders for on-site managers
Travel and documentation management for technicians
Clarification of several topics with different departments in the company
Clarification about several topics related to invoices with subsidiaries and suppliers
Creation of project overviews and analyzes 
Completion of technician requests for subsidiaries and suppliers in SAP/ KSP System
Revision and processing of invoices and travel reports for technical interventions
Compilation of monthly complaint cost reports and weekly overdue deadline reports
Creation of service orders in SAP/KSP system
Assignment and processing of service orders out of new machine orders and retrofit orders
Translation (German/English/Spanish/Portuguese)
Independent elaboration of different projects

Working Student - Project Management Service - Lifecycle Service, Latin America Regional Field Serv.

Sales and Marketing Intern

Danesi Cargo do Brasil LTDA

Pricing Assistant / Agent 

Freight Sales: ocean, air and road. 
Prepare quotations in all incoterms and modalities: FOB, EXW, CIF, CFR, etc.
Customer service, support and management 
Cold Call Sales
Negotiation of buying prices with SSLs (Steam Shipping Lines) and air carrier companies
Research and analyses competitors marketing and sales materials both online and offline
Constant track in the international air and maritime freights
Perform analysis of local and international sales data from/to different locations worldwide

Pricing Assistant / Agent - Freight Forwarder 

Universidade Vila Velha - UVV

Center for Urban Studies, Social, and Environmental. Researcher Assistant

Intern - Center for Urban Studies, Social and Environmental

💻 As a Senior Business Development Manager at FacePhi, I am passionate about sharing digital identity and biometric technology to help companies improve their onboarding and authentication processes. With a background in sales coordination, customer service, and project management, I excel at understanding customer needs and providing practical solutions.

👨‍🍳 In addition to my work in tech sales, I am also a talented cook who enjoys experimenting with new recipes and sharing my creations with friends and family. Whether in the kitchen or the sales office, I am always eager to learn and grow and committed to delivering exceptional results for my team and customers.

taplio

The Battle

Jérémy Carvalho

Lua Bustamante

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?