Customer Experience - Contact Center - Improve your customer experience KPIs with Talkdesk's AI-infused omnichannel cloud contact center

Jérémy Carvalho

Talkdesk

Sales Development Representative

Spark of Magic Travel

Manages business licenses, insurance, and other business needs
Researches and books travel for clients to a variety of locations
Creates itineraries and develops marketing strategies to build client base
Tracks travel in a client management system
Cultivates relationships with business development managers
Generates contracts for independent contractors
Manages 45 independent contractors

Travel Agent and Owner

Panorama Education

Training to be a Business Development Representative.  I was part of a company wide layoff.

Business Development Representative

Bayless School District

Oversaw school counseling program, social worker, and health services
Coordinated student services which include: Special School District liaison, District 504 Coordinator, Homebound Coordinator, Missouri Options and alternative coordinator, Third-party counseling service providers
Coordinator of SEL services
Advanced Placement & College Board Administrator
High school test coordinator, Assistant district test coordinator
Early college program coordinator

Director of Student Services

Implemented the Bayless School District Comprehensive Guidance Program
Experience working with students and families from diverse backgrounds, including English language learners and communicated by utilizing in-person and phone translators and interpreters to work with students and families
Coordinated community counseling resources for students
Designed and implemented programming, coordinator for scheduling and master schedule creation, and served as school test coordinator
504 school coordinator (section 504 of Americans with Disabilities Act)

School Counselor

The Pageant L.L.C.

Interacted and served patrons to create a positive concert experience
Assisted concert/show attendees in finding seats, answering questions, etc.
Served wine, beer, and mixed drinks
Use multiple POS systems during tenure
Performed nightly inventory and restocked accordingly
Supervisor of cocktail servers including training and yearly reviews

Bartender and Cocktail Server

Rockwood School District

Middle School Math Teacher – Planned and delivered instruction to students in regular and remedial learning environments based on specific learning targets.

Math Teacher

🚀 Passionate Sales Development Professional 📈 | 🌟 Lifelong Learner 📚 | 💼 Bringing Ambition and Determination to TalkDesk 💬

Hello, and welcome to my LinkedIn profile!
I'm a firm believer in the power of continuous growth and learning. With a dynamic background spanning multiple fields and sectors, I've cultivated a versatile skill set and a hunger for success that fuels my career journey.

🌟 About Me: As a lifelong learner, I've always sought opportunities to expand my knowledge and expertise. My journey has taken me through various industries, where I've honed my people skills.

💼 Sales Development at TalkDesk: I am thrilled to embark on a new adventure as a Sales Development Representative at TalkDesk. This innovative company's mission to be customer-obsessed resonates deeply with my vision of always putting people first. I am dedicated to leveraging my ambition and determination to create opportunities that enable businesses to thrive.

🚀 Let's Connect: I'm passionate about forging new connections, sharing insights, and collaborating on exciting projects. Whether you're a fellow professional, a potential partner, or just someone interested in engaging conversation, I'm here to connect and explore the possibilities.

Feel free to reach out and connect with me. Together, let's drive growth, create opportunities, and make a positive impact on the world.

Thank you for visiting my LinkedIn profile, and I look forward to connecting with you! 🤝 

#SalesDevelopment #CustomerObsession #BusinessGrowth #Networking

Let's connect and embark on this exciting journey together! 🌟

taplio

The Battle

Jérémy Carvalho

Holly Kennedy, MAC, Ed.S

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