Jeff White

Improving Medtech software ➤ Advancing UX careers with storytelling @ uxstorytelling.io/course ➤ UX Consultant ➤ UX Designer & Educator

In 20+ years as a UX/UI designer I've shipped hundreds of apps, websites, and features for big tech companies like Amazon and Motorola all the way down to tiny startups being run from a garage. 

5 years into my career I co-published an article about Agile UX work a colleague and I were doing at a broadcast retail company.

That led to several speaking engagements, and 1.5 years later I was in Seattle presenting the design for Kindle for iPhone 1.0 to Jeff Bezos.

I worked at Amazon for 6 years where I:

→ Designed and shipped dozens of Kindle reading apps used by millions
→ Got promoted 3 times
→ Managed and lead teams
→ Worked on highly visible "special projects"
→ Presented to Jeff Bezos and other execs more times than I can remember
 
And then I got burned out. 

So to recover I co-founded a tech startup. This is not a joke. This is also probably not advice I would give to anyone. 

The startup fizzled out quickly but it was my first exposure to entrepreneurship and I was hooked.

I didn't know what to do, I just knew I wanted to continue being out on my own.

With the help of others I started contracting. Over time that grew into a 7 figure design firm called Stepladder. 

Things about Stepladder that I'm proud of:

→ Short but impressive list of long time clients. We form partnerships.
→ 100% referral based
→ 97% of clients become return customers
→ Experienced designers come here to have more freedom in their life
→ Younger designers come here to get started and learn

I never dreamed that I would speak at conferences, work at a big tech name, or start companies. Yet here I am 20 years later incredibly fortunate, full of gratitude, sometimes a bit tired, and having learned:

→ You can't do it alone
→ Helping people is the best part of this job

I share what I've learned over the years here on LinkedIn and work with clients at www.stepladderUX.com.

Thanks for reading.

Founder and Head of Design

AI + UX • Raising Pre-Seed for UXpilot.ai • Founder @ UX Design Studio: adamfard.com • SaaS | Fintech | AI

I've designed B2B products for over 10 years

And there are 5 issues I kept seeing:

1 - Unnecessarily complex experiences
2 - Little (or no) user understanding
3 - Bad information architectures
4 - Major usability problems
5 - Lack of consistency

Over and over again.

As a result, companies see:

- Low activation & adoption
- Low retention rates
- High churn rates

Fixing these problems needs a special team and B2B focused methodology

Different from designing for B2C user experiences.

B2B products have:
- Complex workflows
- Multiple user roles
- Intricate decision-making

Here's a simple comparison:
B2C e-commerce: One-click purchase for a single item
B2B inventory system: Multi-step process for bulk orders with approvals

Solution?

I tackled that by building a technical team of product designers and researchers with PhDs.

Our expertise helps you:

- Understand users through research
- Create data-driven concepts
- Design user-friendly interfaces
- Build scalable design systems
- Ensure smooth handoff to developers

Using this approach, we've helped B2B SaaS companies:

- Create MVPs from scratch and raise $5 to $20m in funding
- Scale and improve their complex platforms iteratively
- Increased conversion rate by 400%

To take things further, I'm building an AI product (UX Pilot AI) to streamline the UX process for (our) product- and design teams.

If you want to learn more, go to adamfard.com

Adam Fard

Starting with vibe-coding is killing your products ☠️

Sure, you generate functional screens fast… but 30 minutes later, you’re questioning your life choices when you’re adjusting spacing, changing styles, and fixing things in bulk.

The way to fix this?

 1. Build the foundation before the ceiling. Start by creating a solid UX/UI flow for the whole app.
 2. Once you’re happy with the visuals, tweak the source code and export it to your favorite vibe-coding tool.

Yeah, you can even make small edits in the HTML/CSS, save them, and see the changes update instantly across every screen.

Instead of wasting time fixing the UI later, you refine what already works, and then bring it to life.

Try UX Pilot for free: https://lnkd.in/e_9a-d9a

Founder of UX Pilot AI (0 → 5M ARR in 14 months) | Building New Era of Product Design

Stop using Webflow templates 🙅‍♂️

The new UX Pilot AI —> to Webflow feature is here

So there’s no excuses for your sites to look generic anymore

1. Generate designs with a specialized tool that was refined by decades of design methodologies
2. Iterate faster than ever (with Blitz Mode you can generate screens in <15 secs)
3. Just click on “auto-flow” to generate a consistent app flow

And only after you get something that feels like your brand, you send it to Webflow

You can test this for free today: https://lnkd.in/eQtz-UnV

If I went back to my agency days, this how I’d win a $20k project 👇

Most people who hire agencies aren’t experts in your field. That’s the point, they don’t have the background to judge who’ll actually do the best job… even if that’s you!

So here’s how I would amaze them:

1. I wouldn’t obsess over outreach.
Inbound was always one of the strongest drivers at my agency, so SEO would be the backbone. And today, social channels matter even more )especially with how GEO is evolving) so I’d double down there.

2. Once a lead comes in, I’d go deep on the discovery call.
Focus on their real problems. If they’re not clear on them, help them get clear. Then I’d write a detailed debrief right after. If recording the call is an option, even better.

3. Then I’d get to work while the iron is still hot.
Drop a screenshot of their site or app into UX Pilot AI and iterate on high-fidelity concepts that directly tackle the issues we discussed.

4. By eod, I’d send 3/4 variations to solve their problem.
Not just to show speed, but to invite direction. Once they see real options, they can tell you exactly where they want to go and why.

5. Once aligned, I’d build the prototype.
Jump back into UX Pilot, go deeper into the screen they liked most, refine it, then expand it into a full flow. Turn it into a clickable prototype. After that, embed it in Notion so they can scroll, click, and play with it like it’s the real thing.

I guarantee you, by then, their mouths are watering.

Because this isn’t just about speed. It shows you understand their problem and can solve it in more than one way. And you’re delivering it through an experience they won’t forget anytime soon.

Sometimes, a small taste of your work is all it takes 🙂

Designers that still generate AI slop in 2026 are sooo much behind.

You know it’s just a matter of time before your competitors start:

🧪 Out-testing you with all kinds of experiments
🚀 Out-shipping you with the winners

And yes, it’s fair to worry about AI slop or off-brand design

Luckily, we’ve been working with big enterprises and top product teams (like Canva or Agoda) who are already getting the most out of their design systems to generate on-brand designs

Because with UX Pilot AI, you just set the foundation… once.

Sync it with your Figma Design System and from there, everyone builds from the same source

That’s why we see claims like that UX Pilot “improved productivity by 300%”:

→ Designers iterate faster
→ PMs explore ideas visually
→ Developers build on top of stunning UI’s

All of this while staying 100% on-brand

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Jeff White

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The Battle

Jeff White

Adam Fard

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Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Adam Fard's LinkedIn Performance

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