Justin Ratcliff

I have wide-ranging experience but specialize in outbound marketing, go-to-market strategy, and the craft of cold outreach. 

I have hands-on involvement in scaling a startup, working my way through the SDR, Team Leader, Team Manager, and Director roles in a remotely working team that grew from 10 to 150 over the course of 2 years. I have authored extensive scalable standard operating procedures, ran ample sales development training, conducted 100+ SDR/TL/TM interviews, and am a constant student of the craft. I am confident in leadership roles and strive to be an example for others in everything that I do. My goal is to make the day better for those around me. I enjoy the act of public speaking and consider myself an excellent communicator. I have deep experience collaborating in a workspace at global scale and welcome learning from others in all forms. 

While earning my degree, I became adept in behavioral learning and have an understanding of the processes that play a part in individual decision making. Comprehending the patterns that make up human behavior is ever-growing in importance, and when paired with the technologies at our disposal today, can be the difference in a successful vs. failed experience for a client or employee. I use the lessons that I learned through my time working in the mental health field on a daily basis, and it has made me a better business professional as a result.

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FlashIntel

Sales Development Representative

International Petrochemicals (Pvt) Limited.

o Dealing in Agricultural and Industrial sector in Latin America but currently target market is Brazil.
o Focused on making connection with people who needs tailored solution in fertilizers and Petrochemical domain.
o Hunting new prospects who are interested in collaboration for Urea and Petrochemical supplies.
o Retainment of existing clientele and making them familiarize with IPC's wide range of Products to seek if clients are interested in other products too.
o Virtual meeting settings to start mode of communication and converting potential lead into a matured one.

Business Development Specialist

Rozee.pk

o Assisting in developing and implementing sales strategies to achieve corporate sales goals and targets.
o Building and maintaining strong relationships with key corporate clients, understanding their needs, and ensuring exceptional customer service. 
o Preparing regular sales reports, analyzing trends, and presenting insights to higher management for informed decision-making. 
o Collaborating with the senior managers to generate leads, identify potential clients, and expand the client base.
o Participation in negotiations and the closing of sales deals to secure contracts and partnerships. 
o Working closely with other departments such as marketing, operations, and customer support to ensure seamless coordination and customer satisfaction. 
o Gathering and relaying client feedback to internal teams, contributing to product or service enhancements.
o Assist in forecasting sales trends and setting realistic sales targets. Use data and market research to make informed decisions about sales strategies.

Assistant Manager Corporate Sales

M&P Express Logistics

o Make proactive outbound calls to prospective clients in order to present our courier services, with the aim of generating interest and setting up sales appointments
o Identify new business opportunities - including new markets, growth areas, trends, customers, products and services. 
o Helped business to grow annual growth rate by 45% in comparison to assigned territory at the time of joining.
o Understanding the needs of existing clientele and be able to respond effectively with a plan of how to meet them.
o Identify potential clients through market research, cold calling, data mining and assigned leads. 
o Initiate and maintain proactive communication with prospective clients to understand their logistics needs and pain points.
o Prepare and deliver compelling sales presentations, addressing client needs and demonstrating how our services can solve their logistical challenges. 
o Build and maintain strong, long-lasting customer relationships through follow-up calls, emails, and providing excellent customer service. 
o Collaborate with the sales team to share insights, best practices, and contribute to a cohesive and successful sales department.

Telesales Executive

Migration Resource 

o Conduct initial consultations with clients to assess their immigration needs and eligibility for Canadian visa both for Immigration and study route.
o Maintain regular communication with clients, providing updates on their case status, addressing inquiries, and providing support throughout the application process
o Prepare and complete immigration applications, petitions, and related forms, paying meticulous attention to detail to avoid errors or omissions that could lead to application rejection with the help of a certified Canadian Consultant.
o Review and verify all client-provided documents, including application forms, supporting documentation, and petitions, ensuring accuracy and compliance with immigration requirements.

taplio

The Battle

Justin Ratcliff

Mamoona Nadeem

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