Justin Norris

360Learning

360Learning is the learning platform that combines collaborative tools with the power of an LMS. We empower L&D teams to drive culture and growth through Collaborative Learning.

Sr. Director, Marketing and BDR Operations

Director of Marketing and BDR Operations

RevOps FM

I'm the creator and host of RevOps FM - a weekly Masterclass on revenue operations and go-to-market strategy. 

It's my way of thinking out loud about my work and sharing knowledge at scale.

Podcast Creator and Host

Perkuto

As Sr. Director of Solutions Architecture, I lead the architect team within our marketing operations practice at Perkuto and manage a team of seven. My role is to provide leadership and develop innovative solutions and marketing operations best practices.

Clients look to our team to solve their toughest marketing and sales operations challenges. We deliver results using rigorous business and process analysis, a relentless focus on the underlying business goals, and a rare depth of expertise configuring marketing systems.

Sr. Director, Solutions Architecture

Director of Solutions Architecture

As a Solutions Architect, I lead delivery teams in creating end-to-end marketing operations solutions for clients using Marketo and Salesforce and other best-in-class marketing tools.

Marketo Solutions Architect

As a Senior Consultant, I advise on and create end-to-end solutions for clients using Marketo and Salesforce and other best-in-class marketing tools.

Senior Marketo Consultant

ClearFit

I joined ClearFit as the third employee and the first marketing hire, tasked with growing the marketing function, generating demand, and building out the funnel. Our efforts generated thousands of new customers for ClearFit's hiring solution. I wore many hats during this time, and also helped overhaul the product UI, and hire the initial sales/customer success team, implement Marketo and Salesforce, and much more. 

I quickly discovered my love and talent for creating automated marketing, sales, and service systems and began to focus my energies exclusively on marketing automation and CRM. Using these tools we were able to more effectively nurture our prospects, identify our best leads, and effectively scale to thousands of customers - AND increase customer satisfaction - without massive increases in customer service headcount. This contributed to ClearFit experiencing triple digit % increase in customers and revenue during my tenure.

Director of CRM

CGA-Canada (Certified General Accountants Association of Canada)

I worked within the Professional Services team, which is responsible for providing online training and development opportunities to CGAs and other business professionals. 

My responsibilities included:

MARKETING STRATEGY: I managed the marketing function -- from developing the overall marketing strategy in line with organizational objectives down to the hands-on tactical implementation of campaigns.  
- Conduct market research, surveys, and gather customer insights
- Contribute to product strategy and optimize the product mix 
- Build integrated marketing communications programs across online and offline channels
- Manage, monitor, and grow CGA-Canada's professional development brand

PRODUCT DEVELOPMENT: I led the webcast and video course product lines, developing the overall product strategy and providing guidance on topics, presenters, and curriculum.

Marketing Strategist & Product Developer

Director, Marketing Ops @ 360Learning | Host @ RevOps FM Podcast | Thinking out loud about GTM + operations

I'm a seasoned marketing operations leader with 15+ years experience building high-performing teams.
Through this experience, I've learned what it takes to build marketing ops strategies, systems, and processes that will scale.

MY EXPERTISE:
• GTM operations strategy and roadmaps
• Designing, building, and optimizing Martech stacks
• Designing structure and processes for global remote teams 
• Data strategy and governance
• Analytics, reporting, KPIs
• Lead routing, management, SLAs, and follow-up
• Multi-channel lead nurturing and ABM
• Lead lifecycle and scoring
• Campaign operations
• Communication and change management

LEADERSHIP EXPERIENCE:
• Establish and lead a global ops function supporting marketing / BDR teams across 4 markets (Germany, France, UK, US).
• Provide coaching, training, and leadership to an expert consulting team (~40 people) on marketing operations best practices, with direct responsibility for a team of seven.
• Develop the solutions architecture function and lead the SA team at a marketing technology consulting firm. 

TECHNOLOGY EXPERTISE:
• Marketo: 4x Marketo Champion and Marketo Certified Solutions Architect (MCSA)
• Salesforce: seasoned Salesforce administrator, architect-level skillset
• Hubspot Certified
• iPaaS / Enterprise Automation: Workato Gold Partner and 2x conference speaker
• Attribution and Analytics: Bizible (Bizible All Star '17, Pipeline Marketing Award '17), Marketo, Looker, PowerBI • Data management: Ringlead, Clearbit, Cognism, etc.
• Lead routing: Lean Data, Distribution Engine

Director of Marketing Operations

EZRA Coaching

Leadership & Career Development Coach

Untapped Leaders

Untapped Leaders helps organizations and individuals unlock the full potential of diverse leadership by providing tailored, transformative leadership development services.

Executive Coach

Hype House Coaching

–Develop evidence-based 1:1 coaching programs that drive leadership excellence in fast-paced, startup SaaS environments.
–Through EZRA Coaching, coach and co-create career and leadership development plans for leaders at Fortune 500 companies, maintaining a 4.9 coach rating.
–Collaborate with SaaS leaders to design and deliver training programs, leadership, and operational strategies that uplift organizational effectiveness and drive strategic growth and decision-making speed.
–Spearhead strategic marketing transformations for SaaS startups, delivering tailored growth strategies and operational optimizations that propel market positioning and revenue growth.

Leadership, Executive and Performance Coach | Fractional Marketing Leader

Pregame HQ

Pregame is the space to create your game plan with the support of a winning team.

We are your coach, your team, your trainers, your fans, and your cheer squad. We have one goal: create your win.

We ask the right questions. We tell the truth. We embrace change. We know that done is better than perfect.

We focus on the journey, not just the destination. We make every collaboration a win-win. We celebrate your success.

Coach & Facilitator

Career Propulsion

Career Propulsion helps elevate careers by leveraging data, storytelling, and networking to land executive-level jobs without wasting time, energy, and effort.

Executive Career Coach

MarTech

MarTech SME

Chili Piper

Advisor

GreenFig

Developed and presented training modules for Sales Operation Science and HubSpot Certification which are found at leading universities like the University of Oregon, Texas Tech, the University of Florida, and more.

Topic Expert – Sales Operations Science (Lead Management, HubSpot)

Women in Revenue

Head of Speakers Bureau

Board Member

Unreal Digital Group

–Developed a team-centric, high-performance learning and development strategy, increasing productivity 
–Identified process gaps and implemented effective operational strategies and processes, improving operational efficiency.
–Cultivated and nurtured relationships with key stakeholders, improving client satisfaction and retention.
–Acted as a key partner to the business development team to help develop accurate scoping and selling processes, increasing closed-won project rate.
–Delivered strategic leadership and support for high-profile accounts
–Mentored and provided professional development opportunities to team members.

Director of Marketing Technology

Leadership & Executive Coach | Transforming Leaders ➡️ Visionaries With Fierce Purpose | Strategic Full-Funnel Marketing Advisor | Women In Revenue Board Member | Proudly Neurodivergent

I’m a Transformational Executive & Leadership Coach with 12+ years of experience empowering leaders and teams to achieve measurable organizational success. With a unique background in strategic consulting, leadership development, and operational excellence, I partner with global organizations to transform leadership potential into sustainable impact.

I combine evidence-based coaching techniques with a deep understanding of leadership psychology to help leaders:
–Navigate growth and change with confidence.
–Align mindset, values, and goals with organizational success.
–Enhance communication, emotional intelligence, and team performance.

Industry Expertise
Tech, SaaS, Healthcare, Finance, Consumer Goods, Energy, Nonprofit

Whether you're a high-performing leader seeking clarity in your career path or an organization looking to empower your leadership teams, let’s connect to unlock potential and create meaningful, lasting impact.

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Justin Norris

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