Conduo

I work with leaders to create environments that support high performing, collaborative Lean/Agile teams. Through coaching, training and workshops, I work with teams at every level of the organization to focus on their most important goals, identify measurable outcomes and then develop the mindset and practices that lead to continuous improvement and lasting change. I have deep experience in the public sector and a wide range of experience in private sector industries, with expertise in Enterprise Business Agility, Lean/Agile leadership, organizational design and strategy, product management and performance management.

Outcome-Driven Planning gets everyone in your organization on the same page, starting with providing clarity on the problem you are trying to solve and a focus on what is most important. Then, you develop a strategy, agree on what to try first, deliver incrementally and validate whether you are on the right track. This approach energizes and motivates your project teams by providing them the clarity, alignment and focus they need to deliver results.

Outcome-Driven Planning:
* Focuses on outcomes over activities
* Applies Agile, Lean and Design-Thinking, using the Mobius Innovation Framework
* Encourages collaboration
* Incorporates short planning and delivery cycles focused on learning

Business Agility Coach

Agile Transformation Inc.

I'm a certified Enterprise Business Agility Strategist and AgilityHealth Coach and Facilitator, specializing in leadership, enterprise strategy and transformations using the Enterprise Business Agility framework. I provide coaching and training in Agile leadership, effective facilitation, product management, planning and continuous improvement and growth for individuals, teams and organizations. 

Training and Coaching for AgilityHealth: 
* AgilityHealth Facilitator Certification Training
* Coaching leaders and coaches on Continuous Improvement Processes, Measurement and Developing Growth Plans 

Training Courses:
* Advanced Scrum Master 
* Advanced Product Owner
* Agile Overview 
* Servant Leadership  
* Effective Facilitation and Collaboration 
* Developing Measurable Business Outcomes
* Writing Effective Outcomes and Features 
* Leading High-Performing Teams 
* Enterprise Business Agility Strategy

For private sector organizations from small start-ups to Fortune 500 Companies across multiple industries, as well as Government Agencies

Enterprise Agile Coach and Trainer

State of Idaho, Department of Health and Welfare

Lead the business side of software development, quality assurance and production support for the Division of Welfare portfolio, providing leadership to Agile teams using the Scaled Agile Framework to predictably deliver value.

Work with the executive business and IT leadership teams to align product management strategies and Agile team design with organizational goals and priorities. Develop the product vision and roadmap. Facilitate portfolio planning activities. Coach, mentor, and lead the product management team, including product managers, product owners, user experience design and business architects, in applying Lean/Agile product management methodology and practices.

Partner with IT managers to develop the architectural roadmap to support long-term business needs, plan for the architectural runway, strategize on technical options, and ensure that development teams have the tools and standards in place to create effective designs and quality products. Support and design plans toward DevOps culture and practices.

Support end users through leading a production support team responsible for monitoring production system performance, triaging and responding to reported issues, and gathering and reporting metrics.

Deliver quality products on schedule that meet user needs, providing vision, leadership and direction for release management and business testing teams.

Bureau Chief, Agile Program Leader

Created the product vision and roadmap for the project to replace the Department’s legacy benefits case management system. Supervised a team of product owners. Partnered with the operational and policy program managers to ensure system design would meet program requirements and support end users. Played a lead role in rolling out the new system and managing subsequent releases. Designed the workflow and reporting tools and processes.

Outcomes
¥	Transferred and customized a large and complex Welfare Eligibility System from another State, significantly reducing development costs and time lines while delivering a robust and effective application.

¥	Converted active programs and clients from the legacy to replacement system, with benefit program payments and health coverage transitioning and continuing without disruption; this required creative strategies, extensive data analysis and coordination and testing with multiple interfaces and partners.

¥	Established a data warehouse for the new eligibility system, supporting federal, management and field operational reporting requirements; designed a reporting strategy to support workload management and performance reporting with the launch of the new system, allowing for a smooth transition for operational managers.

¥	Implemented workflow and workload management tools in alignment with new processes and organizational structures, so that the system effectively supported the business design.

Product Manager

Legislative Services Office, Idaho

Advised legislators in setting the annual state budget and creating related legislation, providing expertise on the organizational structure, functions, performance, policies, budgets and statutory requirements of assigned state agencies.    
 
Completed analysis of agency expenditure data to determine compliance with legislative intent, use of efficient management practices, and trends across state government. Reviewed agency budget requests, gathered supporting information, and created content for annual legislative budget publications. Presented agency budget requests to the Joint Finance Appropriations Committee.

Budget and Policy Analyst

I'm a Business Agility Coach and co-founder of Conduo. I work with Agile leaders in regulated industries and the public sector who want to be more strategic and outcome-driven. Your teams are busy, but are they working on the right things? Are you making progress toward your most important goals?     

There's nothing I love more than to bring a group together and facilitate a collaborative and visual process, to sort through complexity and find a clear path forward. It comes down to people having good conversations to develop common understanding and trust. Once that is in place, we can develop an effective and repeatable process for Outcome-Driven Planning.  

Here's a little about my background, and what led me to what I do today: 

I got started as a Product Owner in 2007, and I fell in love with the Agile way of working. It just made sense to identify the most important things to work on, get them done quickly and make changes to stay on track with delivering value. It was rewarding to work as a team and see things go from idea to reality. 

I took on increasing levels of responsibility, eventually leading a team of product owners and managing the portfolio. 

Working with Agile coaches (including my current business partner) inspired me to further my knowledge and skills, and in 2016 I started to work as an Agile coach and trainer. This was an exciting leap and sparked a lot of personal and professional growth. 

For several years, I worked with leaders at large organizations to develop a continuous improvement strategy using the AgilityHealth platform. This deepened my understanding of the common patterns and challenges of leading Agile across multiple teams. 

During this time, I also developed and delivered Agile leadership training on Adaptive Leadership, Enterprise Business Agility, Defining Measurable Outcomes, and Effective Facilitation and Collaboration. 

The past several years have been focused on working with my business partner Ryan Fullmer to  take our experiences and focus on where we think we can make the greatest impact. Outcome-Driven Planning is our answer to this. 

We developed Outcome-Driven Planning as a series of workshops that you can learn to run with your teams to get better results from the way you plan and deliver. 

Outcome-Driven Planning incorporates the Mobius Innovative Framework developed by Gabrielle Benefield and includes five steps:

1 - Discover Why
2 - Identify Options 
3 - Decide What to Do
4 - Deliver Incrementally
5 - Continuously Improve

Julie Springer

Neha Gandhi

ProSiebenSat.1 Media SE

Agile Coach and OKR Coach (Agile and Change Excellence)

Celonis

Senior Process and Agile Coach

SIXT

Agile Coach (COE)

Senior Agile Master - Rent (App & Web)

Sixt rent a car is worlds 5th largest car rental company with over 100 years in the business - we have earned a trusted reputation as a global leading car rental provider. Always at the forefront of the industry, we were the first car rental company with a website and the first to accept mobile reservations. Today we are present in over 105 countries with branches in over 2,200 locations. You will be able to find our Sixt car rental services internationally, in almost every major city and tourist destination worldwide and at convenient locations such as airports, train stations, cruise ports, and hotels.

Agile Master Sixt Website

AssetMetrix GmbH

AssetMetrix is Europe's leading provider of high end analytics and asset servicing for private capital investors. It provides innovative service concept to enable private capital investors to make better investment decisions by providing broad range of customised back and middle office services which also includes data capture, report preparation and comprehensive analytics.

Senior Frontend Web Developer

Brainloop

Brainloop has developed the right applications for every need based on a high-security technical platform. Thousands of users on six continents rely on Brainloop's London, Munich, Paris, Vienna and Zug offices and a network of international partners for exceptional service and support. Brainloop helps companies like BMW, ThyssenKrupp and Deloitte.

Software Engineer

Tata Consultancy Services

Tata Consultancy Services Limited (TCS) is an Indian multinational information technology (IT) service, consulting and business solutions company Headquartered in Mumbai, Maharashtra.

Tata Consultancy Services Limited (TCS) is an Indian multinational information technology (IT) service, consulting and business solutions company Headquartered in Mumbai, Maharashtra.It is a subsidiary of the Tata Group and operates in 46 countries. TCS is ranked 64th overall in the Forbes World's Most Innovative Companies ranking, making it both the highest-ranked IT services company and the top Indian company.It is the world's 9th largest IT services provider by revenue.

Currently working as an Enterprise Agile Coach as a part of Agile CoE at ProSiebenSat.1 Germany.

Prior to this I worked in Sixt as an Enterprise Agile Coach and worked on initiatives for agile transformation at all levels - operational (teams), coordination (division around 9-10 teams), and strategic levels.

My goal is to enable an open and engaging environment for teams to high-perform where they can learn new skills, collaborate, co-create and work together efficiently. I believe in creating a company culture that empowers employees to become better versions of themselves. 

As one of the OKR coach in the organization, I have expertise in creating training and coaching teams and individuals by giving OKR training and workshops.
 
I also have the experience working with Non-IT teams in the organization bringing agility catered to their needs, which helps them to become efficient in a sustainable environment.

I enjoy the experience of working with teams that are international. I am passionate to support & help teams to become highly performant and constantly move them forward by inspecting and adapting! 

Qualities that set me apart from my counterparts are my passion and motivation to learn and grow my skills. I have very strong leadership and communication skills that help me coach the teams and to coordinate with all stakeholders very well.
I continuously share my knowledge by various means such as training, mentoring, coaching teams & product owners, giving presentations regularly, and through one on one's sessions. 
Gained great experience conducting workshops such as Design Sprint, Okr’s, scrum & kanban training for individuals and teams, as well as creating optimal processes and coaching multiple teams in structuring processes for forming new agile teams to work better together.

Have good exposure and experience in supporting the recruitment processes for forming new agile teams.

My medium blog: https://neha-gandhi100.medium.com


Certification : 

OKRCP - OKR Coach 
Leading People - Harvard Publishing Education
ICP-ACC - Professional Agile Coaching certificate 
CAL - Certified Agile Leadership for Organisation, teams and agile essentials
PSM & PSM Advanced - Professional Scrum Master 
PSPO - Professional Product Owner certificate
Kanban -  Kanban University Certificate 
Search inside yourself leadership program from Google 

Highlights:

2019: Hosted a session in Open Space, organized by OSSMunich and Sixt, Munich Germany.
2021: Conducted a session in @ThePowerMba about Agile transformation
2022: Women In Agile Africa - Conference Speaker

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Julie Springer

Neha Gandhi

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