DIA Design Guild

I formalized the program structure, introduced scalable processes, and implemented a CSAT measurement system to improve program effectiveness and participant satisfaction.

Key achievements include:
• Scaling the Apprenticeship Program: Formalized a structured 9-month mentorship model, improving project outcomes and skill development for junior designer apprentices.
• Mentorship & Talent Development: Recruited and managed senior designers to provide high-quality guidance for junior designers.
• Improved Project Management & Client Satisfaction: Developed formalized project management processes, leading to clearer expectations and increased satisfaction from client stakeholders.

Design Program Manager

Design Evangelist

Design Mentor & Instructor
Combining both teaching and mentoring, I have over 10,000 hours of experience.

• Served as an instructor at leading institutions, such as General Assembly, GrowthX Academy, Flatiron School, Seattle School of Visual Concepts, Product School, UC Berkeley, and Academy of Art University
• Developed curriculum for top programs, including Springboard, GrowthX Academy, Interaction Design Foundation, IxDF Bootcamps, Flatiron School, Product School, UC Berkeley, and Chegg
• Mentored through various community, bootcamp, and organizational programs

Design Educator

Copenhagen Institute of Interaction Design

I overhauled school management operations, replacing outdated systems with a modern, scalable solution that improved class scheduling and operational efficiency. I also optimized design tooling and software resources, reducing costs and improving data accessibility.

Key achievements include:
• Scaling Course Offerings: Implemented a new school management system, enabling the organization to increase concurrent class capacity by 300%.
• Cost Reduction: Standardized design tools and software, eliminating inefficiencies and saving $100K annually.
• Data & Process Improvement: Applied information architecture principles to improve data accessibility and reduce data duplication by 90%.

Design Operations Manager

The Hired Guns

Worked in a fast-paced agency environment, specializing in design recruiting while also improving knowledge management for the team.

Key achievements include:
• Candidate Evaluation: Reviewed and evaluated 100+ UX designer candidate profiles and portfolios, assessing qualifications and fit for various design roles.
• Process & Knowledge Management: Built a Notion-based knowledge management system to document onboarding, create consistency in projects, and streamline the recruiting process. This significantly reduced the time required to train and onboard new employees.

Design Talent Partner

LinkedIn

I redesigned and standardized LinkedIn’s UX Design onboarding program, ensuring new UX designers could seamlessly transition into any product team and become productive faster.

Key achievements include:
• Onboarding Standardization: Designed and implemented a new UX designer onboarding program to improve ramp-up time and team integration.

IxDF - Interaction Design Foundation

• Led daily operations and strategic initiatives, implementing best practices to optimize the UX Design Bootcamp program 
• Increased member insights by 5% by instigating a regular research program
• Improved project planning and scheduling for UX Design boot camps, strategized new educational initiatives and created original UX course content

Flatiron School

I led Flatiron School’s San Francisco UX program, managing faculty and ensuring the successful graduation and job placement of cohorts of 20 design students. I introduced a cross-disciplinary collaboration program between UX and software engineering students, giving them hands-on experience working together.

Key achievements include:
• Student Success & Placement: Led Flatiron’s San Francisco UX program, ensuring strong job placement outcomes.
• Cross-Disciplinary Collaboration: Built a structured program for UX designers and software engineers to collaborate on projects.
• Curriculum Improvements: Implemented course changes that led to a 20% increase in exercise scores.

Design Program Director

GrowthX Academy

I built and scaled GrowthX Academy’s UX design program from the ground up, designing an industry-aligned curriculum that prepared students for real-world careers. The program achieved a 90% job placement rate, and I oversaw the development of 40+ functional prototypes for web, mobile, and IoT clients through hands-on, project-based learning.

Key achievements include:
• Program Creation & Growth: Designed and launched an industry-aligned UX design program, achieving a 90% student placement rate.
• Client Project Experience: Guided student teams in developing 40+ functional prototypes for real clients, reinforcing practical UX skills through hands-on client collaboration.

Epsilon

I led a cross-functional team of 8, including UX designers, UI designers, and content strategists, delivering solutions for 10+ B2B and B2C clients annually, including Wells Fargo, American Express, Apple, Google, Cisco, and Genentech.

Key achievements include:
• Enterprise UX Leadership: Managed UX strategy and execution for Fortune 500 clients across finance, tech, and healthcare.
• Design Systems & Efficiency: Created scalable design systems, style guides, and component libraries to improve consistency across projects.
• UX Training & Advocacy: Led client workshops to strengthen teams' understanding of customer experience best practices.

Design Manager, Digital Design

TripIt

Drove mobile and web design for a top travel app. Implemented data-driven design practices and led design reviews to ensure high-quality releases.

Lead Product Designer

I'm a design program manager with a background in UX, interaction design, and education. I bring structure to design teams and help programs run smoothly.

I've worked across both industry and education, and I’m especially drawn to roles that support design teams building thoughtful, education-focused experiences. I thrive in environments where I can contribute behind the scenes—helping teams stay aligned, focused, and connected to the needs of users and businesses.

Over my career, I've built and led design operations initiatives, UX education programs, and onboarding optimization at organizations ranging from startups to global tech companies. I’ve formalized design processes, standardized tools, and improved cross-team alignment, helping companies scale efficiently while maintaining a strong design culture.

I’m passionate about solving organizational challenges that impact design teams, whether it’s streamlining workflows, improving collaboration between teams, or developing scalable solutions for talent growth.

Always open to connecting with others (include a note) working at the intersection of design, education, and impact-driven work.

Julia DeBari

Shandrea Martin Design

Working with clients to develop better experiences for their users by utilizing my skills in empathy, business communication, and visual design. Clients Include Silverton Paideia Staff, R.E.C., Commencing Allure, and OrcaSound
 • Grew user engagement by 59%  by refining UI for Commencing Allure
 • Organize the information architecture, build wireframes, and conduct usability testing with prototypes doubling online traffic by 66%
 • Minimize user complaints and eliminated points of friction by 42% utilizing heuristic methods from concept validation to usability testing
 • Construct interactive prototypes for digital design solutions and collaborate with peers to demonstrate and iterate 3+ web and mobile services

UX and Visual Designer

The Home Depot

• Achieved over $100,000 in sales within five months through coordinating in-home projects
• Demonstrated expertise in home improvement products and installation services, resulting in increased sale quotes for 100+ customers
• Resolved issues and complaints promptly, leading to a significant 90% increase in customer satisfaction within a month

Sales Specialist

• Assisted in inventory management and ordering processes, as well as maintaining a strong rapport with teammates
• Delivered exceptional customer service by warmly greeting customers, addressing their inquiries, and guiding them to their desired products

Garden Associate

AfroBrainiac Media, Inc.

Carried out UX research, content creation, market research, and project management with ed-tech start-up AfroBrainiac Media, Inc. 
• Conducted user research to improve eCommerce efforts, resulting in a 55% increase in engagement
• Drove the social branding campaign, gaining over 8.5K followers in three months
• Managed the end-to-end UX design process, leading to a 34% increase in lead generation
• Utilized agile methodologies (Google Slides, Figjam, Asana) for seamless collaboration with cross-functional teams
• Directed all aspects of social media platforms, from ideation to content publishing

User Experience Designer

Sans Serif

On-call UX Researcher collaborating with the Sans Serif team on a client-facing project, Mission Bit.
• Performed user research and orchestrate 4 user interviews in order to identify and advocate for the core needs of users
• Providing insight for beginning stages in website rebranding based off of user interviews completed

UX Designer and Researcher

I worked with several clients and received constructive feedback to continue improving my skills in visual design, design thinking, and user research. 
• Mobilized 2 agile design sprints to evaluate their impact on products, for both users and Fortune 100 businesses
• Partnered with designers to create design style guides, information architecture iterations, wireframes, and layouts for graphic media sent to over 1 million employees at a Fortune 100
• Delivered consistency in 3+ shipped services by collaborating with developers using Zeplin, following guidelines and technical constraints

UX Design Intern

SpontaneYes!

• Collaborated with a team of 3 UX Designers and stakeholders to complete research and design a mid-level fidelity prototype for SpontaneYes!, a start-up company’s mobile app concept product.
• Delegated qualitative research using user interviews and usability testing, which resulted in 80% success rates for the final prototype.
 • Presented work and designed slides for final stand-up presentation with stakeholders and client present
 • Generated and maintained design style guides for interactive prototypes using Figma and Adobe XD.

General Electric Credit Union

• Achieved 92% complaint resolution by advocating and listening to user pain points
• Directed a team of 5+ that excelled in monthly customer satisfaction ratings by 98%
• Spearheaded practices in 2 department processes to ensure consistent information across the entire organization

Assistant Member Communications Manager

Citi

• Achieved monthly individual and team-based targeted performance goals
• Exhibited quality customer service for branded and Citi credit cards in over 500+ client interactions
• Utilized good judgment and understanding of company policy to effectively make decisions to resolve client issues at a 95% positive impact score

Customer Service Specialist 3

Kentucky Department of Juvenile Justice,

• Supervised over 30+ youth during daily activities that included; school, leisure, recreation, mealtimes, and bedtimes 
• Created structured tasks lists to teach responsibility, honesty, and accountability as a role model
• Demonstrated up-to-date state training methods and focused on being a team player for my coworkers

Youth Worker

Resource Employment Solutions

• Showcased information on shifts available and contacted previous employees for 5 innovative companies we serviced
• Outperformed numerous duties including interviewing 10+ potential employees and filing candidate information into priority roles and companies
• Taught orientation and background checks for 100+ new hires presented training videos, and demonstrated on-the-job skills and requirements

Assistant Recruiter

Daqiao Foreign Training School

• Developed and taught ESL curriculum to improve students' conversational abilities
• Created monthly academic status reports based on in-depth student evaluations resulting in 60% overall improvements
• Prepared lesson plans for over 10 classes per week to accommodate 100+ students with varying English proficiency levels

TEFL Oral English Instructor

UX Designer and Researcher with 3+ years of experience designing customer-centric experiences which have generated positive results for my clients. I’ve worked with community business owners, start-ups, retail and financial customer service, education, and financial leadership. The skills I gain during my career have been valuable to teams in the nonprofit, Ed-Tech, Design, and Banking industries! 

From updating a web interface that resulted in a 60% increase of engagement to leading research and launching a successful social media campaign, no tasks has been too big for me!

When I’m not working, I enjoy music that makes me move, my dogs that keep me busy, and my family that keeps me loved! Oh! And traveling to learn about different cultures! I’m always learning❤️

Email: shandreamartin@gmail.com 
Portfolio: *in progress on Notion, will update soon!*

🙂 Skills include: 
🎯 Team Collaboration, Empathetic Communication, Diplomacy, Accountability, Resiliency, and Humility Project Management, People Management, User Research, Wireframing, Prototyping, Usability Testing, Qualitative Research, Quantitative Research, Mobile Design, Web Design

👩🏾‍💻 Tools include:
⭐️ Figma, Sketch, Adobe XD, Axure, Adobe Creative Suite, Spline, Blender, Zeplin, Miro, Mural, Maze, Optimal Sort, Trello, Asana, Google Analytics, Meta Digital Marketing, Google Sites, Notion

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The Battle

Julia DeBari

Shandreanna M.

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