Freelance Writer

Del Dayo Elementary 

School Social Worker 

Julie Morey Coaching

I provide life and transitions coaching for people who want more out of life. 

Check out my website at www.juliemorey.com

Transitions and Divorce Coach

English Teacher

I am shattering the stereotype that a successful family is a two-parent one. 

As a solo mom by choice (SMBC) to a daughter, we have traveled the world together, and I support our adventures by writing and speaking about gentle parenting, women empowerment, living an unconventional life, and travel. 

If you've got a writing project or speaking engagement that you need a dynamic, hardworking, travel junkie who is not afraid of a challenge, connect with me and send me a DM. 

I'd love to discuss what I can do for you!

I am passionate about:

* Writing and telling stories
* Being a mom 
* Travel 
* Solo Mom by Choice (SMBC) life 

You can find me writing on medium (https://medium.com/@julesmorey). 

I generally like to brag about my amazing four-year-old or publish stories of other moms who choose to have a child with a donor in my Choosing Motherhood publication.  

A TEDX talk is on my goal list for 2024!

Julie Morey

Emma Lo

Customer Success & RevOps Leader | Podcast host of CS In Focus | Help businesses accelerate in customer-led growth

Results-driven Customer Success executive and SaaS startup founder with 13+ years of experience in tech and e-commerce. Passionate about leveraging data-driven strategies to boost customer satisfaction, retention, and revenue growth.

💼 Career Highlights:

- Founded and scaled customer success teams, increasing NPS from 79% to 89%
- Drove $35M+ in revenue, achieving 40% increase in retention
- Built and led high-performing remote teams across customer success, marketing, and operations
- Developed strategies resulting in $7MM ARR from enterprise B2B accounts
- Maintained 119% Net Revenue Retention with zero logo churn

🚀 Expertise:

- Customer Success Strategy & Operations
- Revenue Growth & Retention Optimization
- SaaS Startup Leadership & Scaling
- Cross-functional Team Management
- Data-Driven Decision Making


🔧 Tech Stack:

ChurnZero, Gong, Salesforce, Zendesk, HubSpot, Atlassian, and more

Combining a unique background in healthcare research with tech leadership, I bring an analytical approach to solving complex business challenges. 

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🤝 Let's connect if you're interested in:

- Customer-centric growth strategies
- SaaS scaling and operations
- Revenue optimization in tech startups

Always open to discussing new opportunities and sharing insights on customer success and revenue growth in the tech industry.

#CustomerSuccess #SaaS #RevenueGrowth #StartupLeadership

Manager, Customer Success

- Organize Quarterly Customer Advisory Board
- Implement digital customer success strategies to provide scalable support.
- Utilize data analytics to understand customer behaviour and needs.
- Ensure effective onboarding and adoption of Noibu's platform by customers.
- Proactively identify risks and reduce churn.
- Enhance customer satisfaction and retention through targeted digital interactions.

Emma Lo 🧩

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The Battle

Julie Morey

Emma Lo 🧩

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