R&D lab for publishers experimenting with generative AI

Authentic and enthusiastic product leader with a proven track record of taking products from idea stage to millions in sales.

Currently in discovery mode, looking for my next adventure in ML/AI. Feeling blessed to be an Entrepreneur-in-Residence at my hometown university, where I can give back to the local startup community.

Previously co-founded a B2B SaaS company, where I envisioned and built a marketing technology product from mock-up to its first million in revenue in less than 12 months. I grew that startup until it was acquired by a strategic buyer, where I led product development for its ABM division.

My success stems from these principles:
* Persistently focus on ambitious goals. 
* Be a doer and inspire others into action by leading from the front. 
* Deplore and trim inefficiency in all things. 
* Communicate persuasively. 
* Prepare for interactions, never "wing it."
* Be calm in turbulent environments.

Rodrigo Fuentes

Just wrapped my session on the ARMTech Innovation Stage. TLDR: the market is crowded with AI-everything. So we set out to show something different:

We’re not just a vendor with live AI deployments across 100+ financial institutions... 

We operate as the first nationwide, licensed AI collections agency with real proof of performance.

In a live 4‑way champion/challenger, Kompato emerged as the top performer on a $240M charged-off personal loan portfolio. 

Demos are cool, but the bar for “AI in collections” should be: 

• Real portfolios
• Real regulatory constraints
• Measurable results

If you’ll be in Dallas for ARMTech, I’d love to compare notes on what you’re seeing in your own portfolios and share updated numbers from this ongoing test.

--
Thx to Mike Gibb and AccountsRecovery.net for hosting!

Generative AI Product Leader | GTM Strategist | Driving Products from Idea to Market

CEO @ AccountsRecovery.net | Educating & Engaging Credit and Collection Leaders | Learn. Adapt. Lead.

The biggest advantages don’t come from 
louder vendors or bigger teams.

They come from better decisions.

How you choose technology?
How you allocate people?
How you spend limited budget
before it’s gone?

That’s exactly what this week’s webinars are designed to surface.

Here’s what’s happening this week on AccountsRecovery:

📅 7𝐭𝐡 𝐉𝐚𝐧𝐮𝐚𝐫𝐲 2026 | 1:00 𝐏𝐌

𝐓𝐨𝐩𝐢𝐜 : ARMTech Innovation Stage: Home Edition

Each company gets 𝐟𝐢𝐯𝐞 𝐦𝐢𝐧𝐮𝐭𝐞𝐬.
No bloated decks.
No canned presentations.

Just a clear answer to one question:
𝐖𝐡𝐚𝐭 𝐚𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐬𝐞𝐭𝐬 𝐲𝐨𝐮 𝐚𝐩𝐚𝐫𝐭?

A vote will determine which companies earn a spot on stage at ARMTech
and compete for the grand prize:

🎟️ 𝐀 𝐟𝐫𝐞𝐞 𝐞𝐱𝐡𝐢𝐛𝐢𝐭 𝐛𝐨𝐨𝐭𝐡 𝐚𝐭 𝐀𝐑𝐌𝐓𝐞𝐜𝐡 2027.

This is how innovation earns attention.

Click To Join : https://lnkd.in/e84CMX8e

📅 9𝐭𝐡 𝐉𝐚𝐧𝐮𝐚𝐫𝐲 2026 | 1:00 𝐏𝐌

𝐓𝐨𝐩𝐢𝐜: How to Allocate Human Capital in Today’s Collection Environments?

𝐏𝐚𝐧𝐞𝐥𝐢𝐬𝐭𝐬:
Terry Merrell — President, First Financial Resources
Cathy Tylutki    PHR, SHRM-CP, CCP — Chief Human Resources Officer, Harris & Harris
Angela Armstrong — Integrator | Operations Executive, TSI
Rodrigo Fuentes - Generative AI Product Leader

𝐖𝐡𝐚𝐭 𝐲𝐨𝐮’𝐥𝐥 𝐥𝐞𝐚𝐫𝐧:
 • Where automation creates the illusion of productivity?
 • How to decide which accounts deserve human effort?
 • The one metric that matters more than dials per hour.
 • How to prevent burnout as complexity increases?

This is the kind of discussion 
Your peers will be having in January.
 
Worth passing along to the people you plan decisions with.

🔁 Repost this and 
let your network know you’ll be part of the conversation.

Webinar Jan 7th

Humans should be reserved for exceptions and leverage -- not for scale. 

The objective is to increase the value-per-human by shifting volume to AI while making humans more effective on the handful of accounts where they change outcomes. 

Key principles to consider on this journey:

1) Triage: clear boundaries driven by confidence + rules

2) Exception categories that should almost always hit humans

3) Human role design — make humans specialists, not generalists

4) Routing & handoff: design the UX and the audit trail

5) Compliance, safety, and governance

6) Human Workforce strategy (redefine careers; re-skill & redeploy)

7) All of the above, measured by metrics that matter (automation rate; escalation rate and reasons; time-to-resolution and average handle time for AI vs. human cases; recovery per FTE and cost-per-dollar-collected; compliance exceptions per thousand contacts; and more)

If you're interested in this topic, I encourage you to join me and 
Terry Merrell — President, First Financial Resources
Cathy Tylutki    PHR, SHRM-CP, CCP — Chief Human Resources Officer, Harris & Harris
Angela Armstrong — EVP & GM  at TSI

S/O to Mike Gibb for hosting this webinar.

I aim to use my knowledge and skills to help people have happier lives and better relationships and make the world a better place - use technology to improve people's lives, across socioeconomic circumstances and cultures. 

I have 12 years of experience leading teams and building and growing software products, for both consumers and businesses. I also have 5 years of experience in quantitative & qualitative sociology research. 

I received my Masters's in social science from Yale University and Hong Kong University of Science and Technology, a B.A. in Japanese from Sun Yat-sen University, and studied sociology at Kobe University. I grew up in rural China, lived and worked in China, Japan, Hong Kong, then the U.S. I have developed a good understanding of Asia-pacific and American cultures and markets. I am fluent in Chinese (Mandarin, Cantonese & Taishanese), English & Japanese. 

I enjoy creating great products and experiences that have positive impacts on people and the world. I also enjoy working with strong teams to solve problems creatively, and growing businesses globally. 

https://amotionsinc.com
Love learning, people, technology, nature, arts, and dance. I believe human potential is unlimited. 

Specialties: Entrepreneurship, leadership, leading remote and hybrid teams, soft skills, emotional intelligence, consumer internet, small business products, cross-functional leadership, B2B2C, global expansion, strategy, two-sided marketplaces, online and offline experiences, mobile and web product ideation and launch, platform, ticketing, hospitality, entertainment, music, set and communicate vision, Agile development (app, mobile responsive web design), prioritization and roadmap planning, competitive analysis, experiments, end-to-end product life cycle management, manage project execution and backlog, sales, applied sociology, business development, online booking, travel, eCommerce

Pianpian Xu Guthrie

Look forward to discussing why emotional intelligence is the next frontier in the AI sales War, or AI war at large. Thank you for having me in your podcast Poorvi Shrivastav  !

Founder and CEO at Amotions AI. I help turn missed emotional cues into higher win rates.

Product Executive, AI Investor and Author

𝗪𝗵𝘆 𝗽𝗶𝘃𝗼𝘁 𝘆𝗼𝘂𝗿 𝗔𝗜 𝘀𝘁𝗮𝗿𝘁𝘂𝗽 𝗶𝗻𝘁𝗼 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗰𝗿𝗼𝘄𝗱𝗲𝗱 𝗺𝗮𝗿𝗸𝗲𝘁𝘀 𝗶𝗻 𝘁𝗲𝗰𝗵? 

That’s the question we’re exploring with Pianpian Xu Guthrie Guthrie, Founder and CEO of Amotions AI on the next FirgunAI event. Pianpian made the bold strategic shift from an HR upskilling platform to building real-time sales intelligence, betting that her proprietary "Emotional Intelligence" engine could solve problems generic LLMs can't. We are going to dig deep into why she chose this oversaturated battlefield and how Amotions is delivering "live guidance" during high-stakes discovery calls without distracting the rep.

This isn't just a product discussion; it’s a look at the reality of building deep tech as a solo founder. 

Pianpian will share unfiltered insights on navigating the emotional and operational challenges of a major pivot and how her background in sociology helps build AI with genuine empathy.

 If you are a founder facing a crucial crossroads or a revenue leader looking for the next edge in sales coaching, you don't want to miss this honest conversation about rewiring the autonomous sales engine.

Join us ⬇️

Decoding the Pivot: Why EQ is the Next Frontier in the AI Sales War

Join me and sales master Mike Bosworth, co-author of best-selling books Solution Selling, Customer Centric Selling, and What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story in a fireside chat. We will discuss:
Why you can’t start a sales call by asking discovery questions. 
How to build emotional connection through story telling.
How to sell through emotional connection.
How to build trust with family, customers, colleagues, friends, and more.
How to leverage AI to help salespeople be more effective faster.

Registration link in the comment.

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The Battle

Rodrigo Fuentes

Pianpian Xu Guthrie

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taplio

The Battle

Rodrigo Fuentes

Pianpian Xu Guthrie

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Rodrigo Fuentes's LinkedIn Performance

Performance ScorePianpian Xu Guthrie's LinkedIn Performance

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Performance ScoreRodrigo Fuentes's LinkedIn Performance