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John Walter

Teleperformance

BFSI & FinTechs Growth, US Territory

Américas BPS

New Client Director 

Independiente / Freelance

Self-Employed

Atento

Multisector Senior Director

Sitel Group

Site Director 

Outsourcing S.A.S. BIC

Commercial Manager 

Sales & Client Relationship Manager 

IBM.com Regional TeleCoverage Representative

Thanks for visiting my Li profile! I am passionate about supporting BFSI institutions and FinTechs in achieving their business goals by emphasizing proven, high-tech, high-touch solutions and best practices for:

     ✔ Improving (CX) Customer Experience.

     ✔ Driving (RevGen) Revenue Generation.

     ✔ Streamlining (BO) Back-office Processing.

     ✔ Enhancing (DBS) Digital Business Services.

     ✔ Optimizing (OpsEff) Operational Efficiency.

     ✔ Safeguarding (EFM) Enterprise Fraud Management, AML.

     ✔ Improving (ARM) Accounts Receivable Management, Collections.

     ✔ Managing the complete Customer Life Cycle (CLC): Prospecting, Sales, Onboarding, Customer Service, Product Usage, Financial Planning & Advisory, Risk Management, Collections, Up & Cross-Selling, Loyalty, Renewal, and Retention.

Luis Rosales

taplio

The Battle

John Walter

Luis Rosales

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