Josney F.

Messer Americas

Software Product Management , strategic product data owner, product vision, system upgrades, modernization efforts, cost reductions, large-scale system implementations, operational savings, subject matter expert, logistics cost revenue project, annual revenue increase, digital transformation strategies, operational efficiency, minimizing downtime, high-profile clients, compliance, data integration, data analysis, visualization, project delivery, decision-making, hybrid IT and business logistics, IT and business logistics integration.

Software Product Management

Linde

Team development, mentorship, customer retention, Six Sigma, KPI strategies, service improvement, project cost reduction, supply chain optimization, DMAIC methodology, research, data analysis, strategic decision-making, operational efficiency, data analytics, business intelligence tools, supply chain streamlining, operational cost reduction, business objectives alignment, international project management, stakeholder collaboration, cross-functional, program management tools.

Manager | Planning and Program Management

QUALITY 

Provided expert consulting services to clients, leading them through the successful implementation of ISO 9001:2000 standards and ensuring full compliance through comprehensive audits and targeted training initiatives.
Applied expertise in quality management to advise clients on enhancing their quality control processes, resulting in reduction in product defects and a increase in customer satisfaction scores.
Designed and delivered customized training programs to educate client employees on quality management principles and best practices, tailoring content to specific industry requirements and client needs, resulting in improved training completion rate and improved adherence to quality standards.
Partnered with client leadership teams to define and align quality objectives with overall business goals, fostering a culture of continuous improvement and accountability.
Conducted thorough gap analyses and risk assessments to identify areas for improvement, and provided data-driven recommendations to help clients mitigate potential quality issues, preventing an average of $100,000 in annual quality-related costs per client.
Established strong relationships with clients, serving as a trusted advisor and partner in their quality management journey, and received a positive feedback rating from clients for the value provided.

Management Consultant | ISO 9001, Process Improvement, Auditing, Training & Development

Universidade Estadual do Paraná (Paraná State University)

Delivered engaging undergraduate courses in international business, law, and supply chain & logistics to large student groups of up to 150 students per class.
Mentored and guided 20+ students through research projects, fostering analytical and critical thinking skills, resulting in 15 student-coached in their capstonse projects.
Collaborated with department leadership to develop and execute faculty recruitment strategies, expanding the faculty team and diversity.
Designed and implemented 3 new courses in emerging areas of international business and economics, ensuring the curriculum remained relevant and aligned with industry trends.

Visiting Assistant Professor | International Economics, Logistics, Curriculum Development

Emergent Cold LatAm

Previously known as Martini Meat.
Role Overview:
Advanced through various roles, focusing on process improvement, customer service excellence, and project management to drive efficiency and customer satisfaction.
Key Contributions:
Championed customer-focused initiatives, leading to significant increases in customer satisfaction and company reputation.
Implemented cost-saving solutions across logistics and HR, streamlining operations and enhancing financial performance.
Increased operational efficiency through process optimization and improved systems.
Prioritized customer-centricity, developed feedback processes, and enhanced training, contributing to growth.
Collaborated across departments (HR, procurement, sales, finance) to improve operations and create a more unified culture.
Recognized for outstanding customer service with national and international awards.

Manager | Process Optimization, Project Management, Customer Service, Business Process Improvement

Wizard by Pearson

Provided English language instruction to beginner and adult learners, fostering language acquisition and appreciation for multilingualism.

English Second Language Teacher

Banco do Brasil

Actively participated in team-building activities and events, fostering a positive team spirit and camaraderie among teammates.
Demonstrated strong sportsmanship and work ethic, consistently attending practices and games, and encouraging teammates to do the same.
Played the important role of libero, developing specialized skills in passing and defense, and contributing to the team's overall performance.
Collaborated with coaches and teammates to learn and implement new strategies and techniques, showing a willingness to grow and adapt as a player.
Earned recognition for individual performance, receiving the "Best Libero" award in a city-level tournament.
Supported younger players by offering guidance and leading by example, promoting a inclusive and supportive team environment.

Volleyball Player | Team Building, Sportsmanship

Senior Professional | EMBA Candidate at Polimi | Polymath | Driving Transformation through Insightful Analytics | LSBB Leader

With two decades of experience enhancing business operations across Latin America and the US, I've collaborated with diverse teams to tackle challenges, streamline processes, and drive impactful changes. My strength lies in seeing the big picture and discovering solutions that truly make a difference.
Currently, I'm pursuing an Executive MBA and a Master's in Computer Science to explore how technology can supercharge business decision-making. Throughout my career, I've contributed to elevating customer experiences and operational efficiencies across various industries. My leadership philosophy is simple: serve others with openness, honesty, and a willingness to learn from everyone around me.
Outside of work, I have a passion for continuous learning. Whether it's exploring human psychology, cultural nuances, or the realms of science fiction, my curiosity drives me to expand my knowledge. I also enjoy cooking, taking my dog on adventures, and discussing the latest trends in business administration, management, innovation, and technology.
If you're passionate about enhancing business operations or simply want to exchange ideas, I'm always up for a conversation. Let's connect and explore how we can create meaningful improvements together.
Skills: Software Product Management, Program Management, Project Management, Business Analysis, Data Analytics, Strategic Planning, Team Leadership, Continuous Improvement, Lean Six Sigma, Digital Transformation.
Email: josney.faryj@gmail.com

Business Systems (Distribution and Logistics)

Data Analysis and Business Intelligence | Digital Transformation | Systems and Process Development | Operations Management | Project Management | Cross-functional Collaboration | Data Management and Integrity | Subject Matter Expert | Stakeholder Management | Coordination and Implementation | Analytical Skills | Software Development and Design | Business Analysis and Planning | Requirements Analysis | Engineering and SAP ERP | SQL and Tableau | Reporting | Customer Service | Change Management | Testing

Director - Strategic Initiatives Distributors and Helium

The Linde Group

Head of Strategic Initiatives, Distributors and Packages Gases - US/Caribbean Market

Head - Strategic Accounts

The BOC Group

Business Development Manager and Key Customer Executive - Fiber Optics

BOC Group Global Major Customer Program Team

Japan Helium Center - Board Member (JV of The BOC Group and Nippon Sanso)

Responsible for Business Development, Operations and Logistics of international helium business segment

Business Manager, International Helium

BOC Gases Americas

Product Manager

Responsible for creating business development program focusing on US government including, DoD, DoE, GSA and National Labs. Work included understanding national program priorities. Led multi company program effort to provide helium liquefiers at National Superconducting Collider in Texas

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The Battle

Josney F.

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