Joe Patchell

Curated Marketer

Founder, Writer

Follow for posts about LinkedIn growth.

Currently building curatedmarketer.com to 10K newsletter subscribers.

Writer

LinkedIn

■ Create targeted content strategies that enhance customer engagement.
■ Develop communication plans to improve customer support efficiency.
■ Ghostwrite articles and blog posts, contributing to higher search rankings/increased website traffic.
■ Conduct market research to tailor content to audience needs and trends.
■ Collaborate with clients to refine messaging and align content with business goals.
■ Manage editorial calendars and oversee content production to ensure timely delivery

Content Strategist & Writer | eCommerce Startups

Onlinewritersfirm

Key Achievements:

■ Mentorship: Mentored junior writers, boosting team productivity by 15%
■ Performance Analysis: Analyzed content metrics, improving effectiveness by 25%
■ Team Leadership: Led a content team, creating strategies that boosted client engagement by 20%
■ Client Collaboration: Worked with clients to tailor content strategies, boosting satisfaction by 18%
■ Content Management: Oversaw content creation (research to publishing), increasing output by 30%

Senior Content Writer

Capital Resourcing LLC

■ Research Excellence: Conducted in-depth research to create compelling content
■ Client Collaboration: Collaborated with clients to develop tailored content strategies
■ Proofreading & Editing: Proofread and edited content for accuracy, grammar, and clarity
■ Content Creation: Created and refined content, including research papers, case studies, data reports

Content Writer

🔔 Struggling with eCommerce customer support? Studies show that 76% of customers abandon a purchase due to poor support. If your communication strategies aren’t engaging your audience effectively, you could be missing out on significant growth and customer satisfaction.

Without impactful support content, customers might

- Face delays in issue resolution
- Feel frustrated by a lack of answers
- Develop negative perceptions of your brand


Imagine transforming your eCommerce customer experience with:

+ Simplified support content
+ Quick, self-service solutions
+ Tailored content strategies

🔗 As a Content Strategist specializing in eCommerce startups, I turn these goals into reality with strategic content writing designed to enhance your customer support and communication.

Here’s how I can help

Streamline Support Content
✔ Develop clear, user-friendly guides
✔ Simplify complex information for easier understanding

Create Self-Service Materials
✔ Design FAQs and help centers
✔ Implement troubleshooting guides and video tutorials

Tailor Content Strategies
✔ Customize content to fit your brand’s voice
✔ Analyze customer feedback to refine content

With my expertise, you’ll benefit from

→ Improved support efficiency through clear, actionable content

→ Enhanced user engagement with relevant and engaging materials

→ Stronger brand loyalty through consistent and valuable support


Ready to elevate your eCommerce support? 🔔 Book a FREE 30-minute consultation now! DM me to schedule your call and start transforming your content strategy today.

Thank you for considering my expertise.

Best Regards,
Rizwan Alam

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The Battle

Joe Patchell

Rizwan Alam

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