Twitch

• Lead CE Creator Development, mentoring 2 PgMs to boost conversions by 20% in targeted affiliate and partner programs.
• Launched a global forum to gather creator insights, accruing 650+ submissions and influencing product and SPM strategies.
• Enhance Creator Dashboard features aimed at creator growth for Twitch’s 7+ million streamers using React, Python, & Go.
• Improved Raid Browser algorithm and UI, enhancing usability for Twitch’s monthly 7+ million active streamers.
• Update and add new Upcoming tabs for categories using Python & React, impacting 10.6M+ followers.
• Developed Python script to streamline creator recruitment, contributing to 12% of new CE acquisitions in a quarter.
• Built Clip Digest Tool using React/Node.js, improving content review speed by 25% and increasing team efficiency.
• Trained Growth Product Manager on data formatting for front page JSON updates, contributing to millions of impressions.

Sr. Program Manager / Software Engineer, Creator Expansion & Creator Growth

• Spearheaded Hip-Hop strategy and execution, Twitch's most popular genre by listenership
• Managed key partnerships, overseeing $1M+ revenue through creator meetings and data analysis.
• Led contract negotiations to onboard high-impact creators, enhancing Twitch’s content range.
• Co-hosted webinars, contributing to 80% retention in The Collective artist development program.
• Executed Python scripts via Mode & Google APIs for streamlined Sheets reports.

Sr. Program Manager, Music

• Managed relations with acquired artist partners & onboarded 30 music creators monthly.
• Developed educational docs and co-hosted webinars, initiating program outreach efforts.
• Analyzed data to enhance partner revenue, engagement, and content strategy efficiently.
• Collaboratively developed the first official onboarding documents for music creators.

Program Manager, Music

Music Business Podcast

• Conducted interviews with top music industry figures for trend and tactic insights.
• Served a large audience of aspiring and current industry professionals.
• Achieved peak chart performance: #9 on Apple Podcast's USA Music interviews chart.

Interviews include:
• Co-Founder and Head of Marketing at LVRN, Sean Famoso
• Wiz Khalifa Manager and Taylor Gang Co-CEO, Will Dzombak
• Head of Marketing & President of Management at Cinematic Music Group, Chris Herche & Hovain Hylton
• VP of Integrated Marketing and Digital at Epic Records, Lisa Kasha
• Low Profile Founder and CEO, Jen Pearce

Co-Host, Co-Creator

General Assembly

• Completed 500-hour coding program, honing JavaScript, Ruby, Python skills.
• Built 3 full-stack applications independently, including portfolio, to-do, and movie database apps.
• Leveraged early completion of tasks to provide tutoring and debugging assistance to classmates.

Software Engineering Fellow

Equative Thinking

• Achieved $500k revenue a year, managed $100k marketing budgets, and merchandising, garnering $40k sales in 24 hours.
• Crafted bespoke websites, landing pages, and graphic design for our artist roster, enhancing brand identity.
• Managed the company's digital brand and integrated internal tools, providing support for a 12-member team.

Artist Manager / Digital Operations Specialist

• Supported and administrated daily for noted R&B artists and rappers.
• Drafted and approved marketing plans and press releases with precision.
• Executed impactful email campaigns for artists like Masego and Smino.
• Designed marketing assets via Photoshop for tours and album artwork.
• Accompanied artists during New York-based press activities.

Day-to-Day Manager / Social Media Admin

• Orchestrated travel and logistics for executives and clients efficiently.
• Assisted executives with meticulous calendar management and expense tracking.
• Executed daily social media posts, optimizing online presence for clients.

Company Assistant

Leverage 

• Consulted on logo design and various design tasks to meet client needs effectively.
• Assisted clients with research, data entry, and diverse administrative duties.
• Acquired best productivity practices from certified productivity coaches.

Virtual Assistant

New York University School of Law

• Supported professors and students with university IT and equipment during class.
• Addressed support calls and emails promptly regarding equipment malfunctions.
• Researched and integrated new IT appliances to enhance university resources.

Media Services Specialist

AudioFrost.com

• Led a team, delivering daily updates and editorials on diverse music genres.
• Researched and reported on the latest music news and trends daily.
• Drafted and refined editorials on industry trends and artist narratives.
• Managed social media, gaining recognition from musicians like 2 Chainz.

Founder, Editor-In-Chief

Audible Treats

• Drafted press releases and emails for high-profile clients like SuperDuperKyle.
• Edited audio meticulously for weekly company mixes.
• Assisted in managing dynamic company social media platforms.
• Shadowed mentor and collaborated with artists on visions for new releases.

Marketing and Publicity Intern

Mass Appeal

• Supported General Manager and Marketing Director at Mass Appeal label.
• Explored innovative merchandise ideas for artist roster effectively.
• Assisted in organizing events for artists like Nas and Run the Jewels.
• Researched and identified potential artists for roster inclusion.

General Label Intern

Round Hill Music

• Supported the Head of Administration effectively.
• Aided in royalty admin and meticulous royalty tracking via Excel.
• Collaborated cross-functionally with interns on diverse projects.

Admin & Royalties Intern

Jordan Chude Williams, based in New York City, is a Senior Program Manager and Software Engineer at Twitch, recognized for his nonlinear journey into the tech industry. 

Originally starting his career in artist management and digital 
operations within the music industry, Jordan transitioned into software engineering and program management by leveraging his unique strengths and diverse experiences. At Twitch, he plays a key role in enhancing creator programs and contributing to product development, with expertise in Go, AWS, JavaScript, Python, TypeScript, React, and Node.js. 

Jordan actively advocates for diversity in tech, emphasizing the value of embracing unique strengths and pursuing unconventional career paths that ultimately benefit both the user and the business.

Jordan Chude Williams

Pratt & Whitney

•	3rd shift training instructor 
•	MOAB Instructor 
•	Maintaining work schedules for assigned shift
•	Conducting overtime solicitation for assigned shift
•	Keep overtime records for assigned shift
•	Work to fill all assignments for assigned shift, and if required, obtain approval from
supervision to close posts/assignments
•	Advise/ Counsel others about department policies and procedures

3rd Shift Working Leader

•	Over five years of plant communications at HQ location 
•	Continuous improvement officer
•	Advocated for continuous learning within a closed area.  

Systems Used Daily: 
•	SAP
•	Lenel, (Access Gold before transition) 
•	CMS/ Facilities Commander 
•	Microsoft Project 

Accomplishments:   
•	EH&S Award- 08/2019, 10/2020, 03/2021, 05/2021
•	MORE Award -03/2018 
•	Staff Appreciation Award –05/2019, 07/2016 
•	MPE Award- 06/2016

Plant Protection Communications

Amazon's Mechanical Turk

Completed over 9,000 projects with a satisfaction rating of over 99%. Most projects involve research and machine learning.

Digital Task Worker

Rev.com

•	Requires advanced listening and editing skills
•	Verbatim or non-verbatim
•	Recorded phone calls, interviews, and lectures. 
•	Projects in English are sent in globally, and require a 12-hour turnaround time, with a 99% accuracy rate.

Digital Transcriptionist

Instructional Connections, LLC

This is an online-based, e-learning position where I can instruct college students in security, criminal justice, or business leadership. I ensure that students know their tutoring resources and IT services and provide online support. My favorite grouping is the first-year undergraduate students because they require a solid foundation when transitioning into an online program.

Academic Coach and Resource Coordinator 

CTTRANSIT

Grant-funded program initiated by CT DOT to increase accessibility 
•	Revised ridership policy that best aligned with customer travel
•	Survey and educate users about digital ticket vending options 
•	Collected and presented ridership and offender data weekly
•	Prepared testimony for court cases involving Fastrak offenders

CT Fastrak Implementation Project

Sears Holdings Global Sourcing Limited

Loss Prevention

Roncari Development Co. 

This company is now closed. 

Job Duties: 
•	Hiring for security officers 
•	Coached and trained new officers 
•	Provided guidance for physical security planning and severe weather planning

Security/Safety Specialist 

USA Security Services

•	New-hire training
•	Attendance and payroll duties 
•	Promoted within first year

Staff Supervisor

With over seven years of experience in various digital roles, I have developed and honed my skills in research, machine learning, transcription, and communication. I am currently a working leader at Pratt & Whitney, a global leader in aerospace and aviation, where I am responsible for maintaining work schedules, conducting overtime solicitation, and advising others about department policies and procedures for the third shift.

I am also a certified security officer and a training instructor for the MOAB program, which teaches employees how to manage aggressive behavior and de-escalate conflicts. Additionally, I am pursuing my doctorate in business administration and management at Franklin University, where I am researching how to improve the lives of remote workers and the candidate experience of internal applicants in large businesses. I am passionate about applying my knowledge and skills in leadership, human security and resilience, and public safety and security to create positive and lasting impacts for individuals and organizations. I am always eager to learn and explore new opportunities to enhance my professional growth and development.

taplio

The Battle

Jordan Chude Williams

Kelly Desso

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