Twitch

• Lead CE Creator Development, mentoring 2 PgMs to boost conversions by 20% in targeted affiliate and partner programs.
• Launched a global forum to gather creator insights, accruing 650+ submissions and influencing product and SPM strategies.
• Enhance Creator Dashboard features aimed at creator growth for Twitch’s 7+ million streamers using React, Python, & Go.
• Improved Raid Browser algorithm and UI, enhancing usability for Twitch’s monthly 7+ million active streamers.
• Update and add new Upcoming tabs for categories using Python & React, impacting 10.6M+ followers.
• Developed Python script to streamline creator recruitment, contributing to 12% of new CE acquisitions in a quarter.
• Built Clip Digest Tool using React/Node.js, improving content review speed by 25% and increasing team efficiency.
• Trained Growth Product Manager on data formatting for front page JSON updates, contributing to millions of impressions.

Sr. Program Manager / Software Engineer, Creator Expansion & Creator Growth

• Spearheaded Hip-Hop strategy and execution, Twitch's most popular genre by listenership
• Managed key partnerships, overseeing $1M+ revenue through creator meetings and data analysis.
• Led contract negotiations to onboard high-impact creators, enhancing Twitch’s content range.
• Co-hosted webinars, contributing to 80% retention in The Collective artist development program.
• Executed Python scripts via Mode & Google APIs for streamlined Sheets reports.

Sr. Program Manager, Music

• Managed relations with acquired artist partners & onboarded 30 music creators monthly.
• Developed educational docs and co-hosted webinars, initiating program outreach efforts.
• Analyzed data to enhance partner revenue, engagement, and content strategy efficiently.
• Collaboratively developed the first official onboarding documents for music creators.

Program Manager, Music

Music Business Podcast

• Conducted interviews with top music industry figures for trend and tactic insights.
• Served a large audience of aspiring and current industry professionals.
• Achieved peak chart performance: #9 on Apple Podcast's USA Music interviews chart.

Interviews include:
• Co-Founder and Head of Marketing at LVRN, Sean Famoso
• Wiz Khalifa Manager and Taylor Gang Co-CEO, Will Dzombak
• Head of Marketing & President of Management at Cinematic Music Group, Chris Herche & Hovain Hylton
• VP of Integrated Marketing and Digital at Epic Records, Lisa Kasha
• Low Profile Founder and CEO, Jen Pearce

Co-Host, Co-Creator

General Assembly

• Completed 500-hour coding program, honing JavaScript, Ruby, Python skills.
• Built 3 full-stack applications independently, including portfolio, to-do, and movie database apps.
• Leveraged early completion of tasks to provide tutoring and debugging assistance to classmates.

Software Engineering Fellow

Equative Thinking

• Achieved $500k revenue a year, managed $100k marketing budgets, and merchandising, garnering $40k sales in 24 hours.
• Crafted bespoke websites, landing pages, and graphic design for our artist roster, enhancing brand identity.
• Managed the company's digital brand and integrated internal tools, providing support for a 12-member team.

Artist Manager / Digital Operations Specialist

• Supported and administrated daily for noted R&B artists and rappers.
• Drafted and approved marketing plans and press releases with precision.
• Executed impactful email campaigns for artists like Masego and Smino.
• Designed marketing assets via Photoshop for tours and album artwork.
• Accompanied artists during New York-based press activities.

Day-to-Day Manager / Social Media Admin

• Orchestrated travel and logistics for executives and clients efficiently.
• Assisted executives with meticulous calendar management and expense tracking.
• Executed daily social media posts, optimizing online presence for clients.

Company Assistant

Leverage 

• Consulted on logo design and various design tasks to meet client needs effectively.
• Assisted clients with research, data entry, and diverse administrative duties.
• Acquired best productivity practices from certified productivity coaches.

Virtual Assistant

New York University School of Law

• Supported professors and students with university IT and equipment during class.
• Addressed support calls and emails promptly regarding equipment malfunctions.
• Researched and integrated new IT appliances to enhance university resources.

Media Services Specialist

AudioFrost.com

• Led a team, delivering daily updates and editorials on diverse music genres.
• Researched and reported on the latest music news and trends daily.
• Drafted and refined editorials on industry trends and artist narratives.
• Managed social media, gaining recognition from musicians like 2 Chainz.

Founder, Editor-In-Chief

Audible Treats

• Drafted press releases and emails for high-profile clients like SuperDuperKyle.
• Edited audio meticulously for weekly company mixes.
• Assisted in managing dynamic company social media platforms.
• Shadowed mentor and collaborated with artists on visions for new releases.

Marketing and Publicity Intern

Mass Appeal

• Supported General Manager and Marketing Director at Mass Appeal label.
• Explored innovative merchandise ideas for artist roster effectively.
• Assisted in organizing events for artists like Nas and Run the Jewels.
• Researched and identified potential artists for roster inclusion.

General Label Intern

Round Hill Music

• Supported the Head of Administration effectively.
• Aided in royalty admin and meticulous royalty tracking via Excel.
• Collaborated cross-functionally with interns on diverse projects.

Admin & Royalties Intern

Jordan Chude Williams, based in New York City, is a Senior Program Manager and Software Engineer at Twitch, recognized for his nonlinear journey into the tech industry. 

Originally starting his career in artist management and digital 
operations within the music industry, Jordan transitioned into software engineering and program management by leveraging his unique strengths and diverse experiences. At Twitch, he plays a key role in enhancing creator programs and contributing to product development, with expertise in Go, AWS, JavaScript, Python, TypeScript, React, and Node.js. 

Jordan actively advocates for diversity in tech, emphasizing the value of embracing unique strengths and pursuing unconventional career paths that ultimately benefit both the user and the business.

Jordan Chude Williams

Comcast Business

- Implemented a working solution for MUI accessibility bug— improving accessibility by 7%, triaged and created subsequent QA and engineering tickets with clear and concise descriptions and acceptance criteria
- Configured and maintained 4 React and Remix applications across 2 Frontend teams, leading to a significant increase in application stability and decrease in ramp up time for new devs
- Integrated RTK Query for efficient API data fetching and caching, minimizing network requests and enhancing user experience with seamless data synchronization across the application.
- Conducted consistent code reviews and pairing sessions, enhancing code quality, legibility, and uniformity, and contributing to an increase in team productivity and confidence
- Developed a reusable d3.js chart component to visualize bandwidth data for customers, enhancing data accessibility and user engagement

Software Engineer IV

Canopy Technology Corp.

- Led a project to migrate authentication from Auth0 to Cognito, reducing expenditure by over $50,000
- Developed a component library using Typescript, native HTML, Tailwind, and Headless UI, enabling granular component customization and enhancing application performance by reducing package bloat
- Created robust Backend endpoints using Node.js and seamlessly connected them to the Frontend in Next.js, enabling efficient data retrieval and interaction
- Mentored intern, junior, and mid-level engineers through pairing sessions, one-on-one career and personal development counseling, and knowledge transfer meetings, resulting in an increase in team productivity and skill advancement
- Implemented SWR to optimize client-side data fetching and rendering, significantly enhancing UX and reducing data load times
- Integrated third-party payment processor APIs to handle and record payment transfers, streamlining payment processes and reducing transaction errors

Software Engineer

Zeal

- Built out frontend architecture, learning and implementing new technologies in fast-paced sprints
- Created custom, reusable components with advanced JSS styling using Material-UI to maximize efficiency of future frontend updates and improve end-user experience
- Researched and designed a migration plan to Typescript, resulting in refactoring of the codebase
- Utilized Chrome Dev Tools, Lighthouse, and WebPageTest to monitor web application performance
- Worked with the engineering team and UX design team in agile, sprint-based development, engaging in mentorship and pair programming to strengthen team synergy and growth
- Proposed and implemented code splitting to improve loading latency by 10%
- Configured Webpack for optimized bundling

Lead Frontend Engineer

Beat Lab Academy™

- Maintained company website
- Developed a 6-lesson, 18-hour technical, comprehensive course on Ableton’s Push 2 MIDI controller
  - Consistently maintained course curriculum
- Taught the 3-month Push course
  - Facilitated student learning through aid with software and hardware problem solving
- Updated website using Wordpress
  - Devised supplemental learning modules for 4 lessons in under a week
- Managed payment plans and contracts of students

Administrator, Instructor, Curriculum Developer, Web Developer

As a developer, I believe in writing clean, ethical code that provides users of all backgrounds an aesthetically pleasing, accessible experience. Better serving the needs of others is what drives me to code. I also greatly enjoy picking up new technologies to improve my workflow and unlock new skills.

Languages— CSS, GraphQL, HTML, JavaScript, Python, Sass, TypeScript
Frameworks— Express.js, Jest, Next.js, React Native, React.js
Libraries— Apollo, Axios, Bootstrap, Emotion, Material-UI, React Spring, Redux, Redux Toolkit, Sequelize, Styled Components
Databases— Amazon DynamoDB, MongoDB, PostgreSQL
Other— AJAX, AWS (Amplify, Appsync, Cognito), Babel, Google Cloud (Analytics, Places API, Tag Manager), Chrome Dev Tools, Enzyme, Git, Github, Lighthouse, Node.js, VSCode, Webpack

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Jordan Chude Williams

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