Tired of wasting your hard-earned cash into marketing strategies that just don't deliver? 

Frustrated with lacklustre leads that lead to dead ends? 

I get it. I’ve been there.

At SocialTap, we’ve generated over £200M in tracked revenue and 500k leads, we hold the key to digital marketing success.

We've spent the last six years perfecting the art of turning digital chaos into cold, hard cash.

We can help. 

Drop me a message and let's chat strategy.

Jon Wilson

In July 2024, a guy called Guy pitched me an idea.

A community for founders, business owners and exited entrepreneurs — with wellbeing at its core.

At the time, it landed perfectly.

I’d already started making some positive lifestyle changes personally. Training more. Looking after my head. Saying no to things that no longer served me.

At the same time, I was going through a big professional shift.
I’d started SocialTap with the support of three experienced entrepreneurs, but I’d decided it was time to buy them out and go it alone.

Both of those decisions created gaps.

My lifestyle changes created a void in my social circle.
The buyout created a gap in terms of professional support.

I’d been to plenty of “traditional” networking events before.
If I’m honest, I hated them. They always felt like something I should do as a business owner, not something I wanted to do.

Function turned out to be exactly what I needed — at exactly the right time.

A carefully curated group of like-minded people.
All founders, business owners or exited founders.
People who care about fitness, wellbeing, personal progression and building meaningful businesses.

Since joining, it’s led me to:
– Wellness sessions at The Farm Club
– Retreat in Andalucía
– HIIT sessions with other business owners
– A bit of Padel
– And some very honest conversations as part of the peer groups

I regularly feel like the least smart person in the room — which tells me I’m in the right room.

What I value most is that I genuinely look forward to each event.
It’s time away from the business, time for myself, and time spent with people doing inspiring things.

And just as importantly, I know I can pick up the phone to any of them for advice — and they can do the same with me.

They say your network is your net worth.

For that reason alone, Function has delivered an infinite return on investment — both professionally and personally.

Building a business can be lonely.
Building one alongside people who genuinely want to see you win changes everything.

Founder @ SocialTap | £200m Sales Generated for Clients | Get quality leads, drive more sales, make more profit

If you’re currently exploring Meta as a new marketing channel, one of the first questions you’ll be asking is:

“How much budget do I actually need to start?”

The honest answer?
It’s less about daily spend and more about how quickly you can get through the learning phase.

Meta needs data.
You need data.
And that only really starts to become meaningful once you’re hitting ~50 conversions in a short period of time. 

That volume gives:

You enough performance signal to judge what’s working
Meta enough signal to optimise delivery properly

Where it gets tricky is high-ticket businesses. It may be easy to get 50 leads in a week, but what about 50 converted sales?

If a sale costs £500 to acquire, you’re looking at £25,000 just to reach 50 sales.
That’s not always realistic early on.

So the smarter move is often to optimise earlier in the journey, whilst not compromising on lead quality:

Lender approvals in finance
Booked appointments
Qualified leads with a strong likelihood of converting

You’re still feeding Meta high-quality signals, but at a much lower cost, allowing you to reach that 50+ event threshold faster.

Once the data’s there?
You can then progressively move optimisation closer to the sale.

The final (and most important) piece of the puzzle 👇
You must understand what you can afford to pay per converted client — and how that looks at volume, not just one-off wins.

Meta doesn’t reward impatience.
It rewards clear economics, good signals, and enough data to learn.

If you get those right, the budgets start to make a lot more sense. 💡

When Meta ads get expensive, most people fix the wrong thing.

Rising costs aren’t random — they’re a signal that something in the system has changed.

But instead of diagnosing that change, most advertisers panic and start “doing stuff”:
👉 swapping creatives
👉 broadening audiences
👉 resetting campaigns
👉 blaming the algorithm

The reality? There are only a handful of things that usually drive cost inflation:
• Seasonality
• Ad fatigue
• Slower landing pages
• Shifts in user intent
• Broken follow-up

The mistake is treating all of these the same.

Performance issues need a process, not a knee-jerk reaction.

If you don’t know why costs have gone up, any “fix” is basically guesswork.

Helping DTC Brands Drive Predictable, Profitable Growth 📧 | Over $115M in Email Revenue For Clients | DM me ‘EMAIL’ to chat

Building Kensington Media House: a leading Retention Marketing Agency for DTC brands.

→ Top Klaviyo & Omnisend partner
→ Over $300M generated for clients
→ Worked with over 130 brands since we launched

If you want to learn more about how we can do this for your DTC store, book an introductory meeting with myself below where I'll share exactly how we produce the results that we do whilst building out a roadmap custom to your business on how you can do exactly the same:

https://calendly.com/d/yxt-prp-tgw

We are also always hiring and looking for best-in-class talent. Check out our open roles and how to apply here: https://www.kensingtonmediahouse.com/careers

Or, connect with us on YouTube!
https://youtube.com/@kensingtonmediahouse

Conor Sunderland

Rhode needs to fire their marketing team

(Here's the email that proves it)

I got an email from Rhode by Hailey Bieber and it's a masterclass in what NOT to do.

Here's what's wrong:

The logo takes up half the screen, pushing content way below the fold. The hero image is massive but has no CTA button. The copy is hard to read. Then there's this messy grid that looks like a chaotic Instagram feed.

It's visually confusing and kills conversions.

So we redesigned it.

Our version:

→ Smaller logo (people know who you are)

→ Text on hero image with a clear CTA

→ Clean grid section that actually makes sense

→ Big, obvious CTA at the bottom

This isn't about being mean to Rhode. It's about the fact that even massive brands with huge budgets get email design completely wrong.

And if they're losing money on bad emails, smaller brands definitely are.

Design matters. Every pixel above the fold matters. Every CTA matters.

Want to see the before/after? Check the images below.

#DTC #emailmarketing #ecommerce

ALWAYS HIRING: Check My About Section | Helping DTC Brands Drive Predictable, Profitable Growth 📧 | Over $300M in Email Revenue For Clients | DM me ‘EMAIL’ to chat

Hot take: Your inability to switch off is killing your business growth.

Here's why:

When you can work from anywhere, work follows you everywhere.

You default to "doing" because productivity content has convinced you that's the only way forward.

But here's what nobody tells you...

Your brain has two networks:

Task Positive Network → Focused work, execution, grinding

Default Mode Network → Ambient thought, big picture insights

Everyone optimizes the first. Almost nobody optimizes the second.

The Default Mode Network is where the 10x insights come from.

Not the 1% improvements. The massive leaps.

I just took a week off skiing with my family.

Came back with clarity on a new marketing channel that's going to transform our business.

Last time I did this properly? I decided to go all-in on partnerships.

That decision sent us 8 clients in a few months.

These aren't insights you get while checking Slack at 11pm.

They come when you give your brain space to breathe.

Here's the trick if you have productivity guilt:

Tell yourself this IS the most productive thing you can do.

Because it is.

Your monkey brain will relax and the insights will come.

Just made a $25k photo shoot quality image for Stanley using ChatGPT

(In about 2 minutes)

Stanley does tons of product mockups but needed fresh lifestyle imagery.

Instead of hiring photographers and models, we used this ChatGPT hack:

Step 1: Find a brand with incredible product imagery (we used Grüns)

Step 2: Upload their image to ChatGPT and ask it to describe the image and create a detailed prompt

This is the secret. You need AI to analyze the image first so you can guarantee consistency across outputs. This is how you get the AI to actually understand what you want.

Step 3: Upload your product mockup (Stanley tumbler)

Step 4: Use that prompt from step 2 with your product

Result? Professional-grade lifestyle imagery that looks like it came from a $25k shoot.

The image quality is insane. You'd never know it was AI-generated.

This changes everything for DTC brands on tight budgets. You can now create dozens of lifestyle shots without booking studios, hiring models, or waiting weeks for deliverables.

The future of content creation is here and it costs basically nothing.

Have you tried AI image generation for your brand yet?

O'Neills needs a new email marketing team…

Here’s why:

Here's what we fixed:

Their original email buried the CTA, had a tiny headline, and the product section looked cluttered.

Zero social proof. Nothing that screamed "we're a major brand."

Our redesign:

↳ CTA above the fold where people can actually see it

↳ Headline 3x bigger and impossible to miss

↳ Clean, minimal product section

↳ Trustpilot reviews prominently displayed

↳ Final CTA at the bottom to catch scrollers

Now it looks like the high-status brand they actually are.

Your email design is your silent salesperson.

If it looks amateur, people assume your brand is amateur.

Even if you're doing millions in revenue.

Make sure your emails match the quality of your product.

#DTC #emailmarketing #ecommerce

This one word crushes it in our emails every single time

(It's a psychological trick for social proof)

The word: **Approved**

Instead of "What Our Customers Are Saying" (boring, overused, nobody cares)

We use:

→ Customer Approved

→ Community Approved

→ Airport Approved (for travel/lifestyle products)

Why does this work?

1. It's quick and punchy
2. It signals bestseller status (mimetic desire kicks in)
3. It implies social proof without being preachy
4. People think "if others approved it, I probably will too"

We've tested this across dozens of campaigns and it consistently outperforms traditional social proof headers.

The best part? It feels natural, not salesy.

Try swapping your next "customer testimonial" section with "[Situation] Approved" and watch your click rates jump.

What's your go-to social proof tactic?

#DTC #emailmarketing #ecommerce

You don't need to be a great writer to print money with emails.

You just need to understand these 6 psychological principles:

1. Reciprocity

Send genuinely useful content. Product education, community highlights, quiz emails, industry myth-busting.

Give value first. Sales become easier.

2. Commitment & Consistency

Split your flows by behavior. New customer vs returning customer. Browser vs cart abandoner.

One client uses a special email for people who click but don't buy, showing third-party lab results. Converts skeptics into buyers.

3. Social Proof

Show off reviews everywhere. The uglier and more authentic, the better they perform.

Real customer photos beat studio shots every time.

4. Authority

Trustpilot badges. Press mentions. Doctor endorsements if you have them.

Stack your credibility where people can see it.

5. Liking

Send from a person, not just your brand name.

We changed one client's sender from "[Brand Name]" to "Lawrence from [Brand Name]"

Open rates jumped from 60% to 73% overnight.

People buy from people.

6. Scarcity

Use real scarcity. Countdown timers, actual stock numbers.

It's insanely powerful but don't abuse it. Stay ethical.

These principles have generated over $110M for our clients.

Master them and your copywriting skills become less important.

#DTC #emailmarketing #ecommerce

6 Psychological Principles

2 stupidly simple subject line hacks that blow up email revenue

(We've tested these across 70+ brands)

Most people overthink subject lines.

They spend 20 minutes crafting the perfect clever line that nobody opens.

Here's what actually works:

Hack #1: ALL CAPS subject lines

Sounds aggressive, right? But the data doesn't lie.

We ran a quick test on a welcome email for one of our clients.

Original subject line: 65.6% open rate

ALL CAPS version: 71.49% open rate

Same email. Same audience. Just uppercase letters.

The winning variation did $22,174 in revenue.

Hack #2: Use prefixes

RE:, JUST IN:, INSIDE:, FYI:

These work because they hijack pattern recognition in the inbox.

One client tested an ALL CAPS prefix vs lowercase:
↳ ALL CAPS PREFIX: 51.85% open rate
↳ lowercase prefix: 48% open rate

Another client saw even crazier results:
↳ With prefix: 87% open rate
↳ Without prefix: 66% open rate

That's a 21 percentage point jump from adding two words.

Stop trying to be clever with subject lines.

Start using what actually gets emails opened.

Sometimes the simplest tactics print the most money.

#DTC #emailmarketing #ecommerce

Vivobarefoot needs a new marketing team...

They're a €50M+ brand... but their emails look like a startup's.

Here's what we found (and fixed):

Their sale email had a massive hero image that pushed everything below the fold.

No CTA visible when you opened it. No social proof. No trust signals.

You'd think they were bootstrapping from a bedroom.

So we redesigned it:

↳ Added Trustpilot reviews front and center

↳ Put a clear CTA above the fold

↳ Made the headline actually readable (it was tiny before)

↳ Showed off their authority

The result? An email that would absolutely crush their original.

The lesson here is simple:

Your brand might be doing 8 figures, but if your emails look amateur, you're leaving serious money on the table.

Every email should make you look like the established brand you are.

#DTC #emailmarketing #ecommerce

Gymshark needs a new marketing team.

(Or at least their email designer does)

We redesigned one of their emails to show what's possible.

The changes:

↳ CTA moved above the fold
↳ Headline clarity improved massively
↳ Created contrast between sections for easier scanning
↳ Added social proof throughout

The difference is night and day.

What do you think of the redesign?

#DTC #emailmarketing #ecommerce

taplio

The Battle

Jon Wilson

Conor Sunderland

Followers

Posts

Engagements

Likes

Performance ScoreJon Wilson's LinkedIn Performance

Performance ScoreConor Sunderland's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Jon Wilson

Conor Sunderland

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jon Wilson's LinkedIn Performance

Performance ScoreConor Sunderland's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreJon Wilson's LinkedIn Performance