Montage Marketing Group

Responsible for creating an overarching strategy for all things technology and cybersecurity along with building a state of the art compliance and security program and revamping their overall a approach to information technology.

In this multi-hatted role I am facilitating multiple roles. IT Administrator, Mac Admin, Network Admin and cybersecurity expert. In addition I am helping win new business in the Federal Government level and bringing my entrepreneurial knowledge and spirit to help grow the organization in any way necessary to see them reach their growth goals.

Information Systems Security Officer

Breelabs

Sharing my experiences as CEO, Founder & Operator of Grove Technologies.

CEO & Founder

Interlaced.io

• CMMC Registered Practitioner helping to take clients through readiness in preparation for CMMC Audit
• Developed and implemented new technologies at Interlaced.io to enhance operational and security maturity, ensuring an exceptional user experience.
• Supervised system infrastructure to optimize functionality and efficiency, leading to improved operational procedures and policies.
• Monitored KPIs and IT budgets to assess technological performance, aligning technology strategy with business goals.

VP Technology, Cybersecurity & CMMC Registered Practitioner

Grove Technologies

• Provided expert computer consulting, cybersecurity, and CMMC services to optimize Apple computer investments.
• Managed staff augmentation, remote & onsite support, application development, and system deployment.
• Achieved significant cost savings and efficiency improvements for clients through tailored solutions.

CEO + Founder / CMMC Registered Practitioner & RPO

Marijuana Policy Project

• Managed all aspects of Network Administration, Server Administration, VOIP / SIP Administration, Budgeting, Cybersecurity, and IT Strategy for Marijuana Policy Project.
• Oversaw ordering supplies and configuring remote locations through on-site visits or contracted help.
• Implemented cybersecurity measures following PCI and NIST standards to ensure data protection.
• Developed IT strategies to optimize operations and enhance efficiency.

Director Of Information Technology

The Arc of the United States

Developing web communities for the chapters of The Arc, training staff on web and SEO standards and making sure web technologies are always online using high availability standards. Leading the building and managing internal Chapter Web Service. An online internal service providing high end, modern websites to the chapters of The Arc. Handles all development, platform management, scaling and staff training.

Web Administrator & Developer

Food & Water Watch

• Led IT restructuring and cybersecurity audits for Food & Water Watch, advising senior staff on technology changes and priorities.
• Facilitated smooth transition from former CTO to new IT Manager role, training team and finding replacement IT Manager.
• Conducted business needs analysis, documentation, and training to support organization through transition period.

Chief Technology Officer

Blue State

Responsible for all planning in regards to technology for internal staff development, communications, and systems. Manage the support needs for the entire organization including but not limited to vendor management, contract negotiations, and large-scale solution implementations. Responsible for managing purchases and technology budget for the entire organization for all locations. Strategic planning for technology needs of offices with high availability in mind. Manage IT procedures/policies in accordance with business rules and needs.

IT Director

Responsible for supporting all internal employee IT needs throughout BSD’s offices. Provide support for the organization's VOIP systems, network, and establishing core policies and procedures to help BSD stabilize their IT infrastructure. Responsible for ordering supplies and configuring remote locations through on site visits or through contracted help. Creating and balancing department budget for all locations. Creating a VPN based network for enhanced ARD support. Managing and monitoring OSX servers and implementing new technologies such as (MUNKI).

IT Manager

Georgetown University

Responsible for managing a large IT team that provides advanced technology services and support to the Georgetown faculty and staff in the Main Campus and University Services communities. Coordinates, schedules and maintains satisfactory customer support services that include but are not limited to, Desktop support, Mobile support, Phone support, Remote Support & more. Responsible for the imaging,  maintenance, inventory, packaging and upgrades for all Mac OSX platforms across the entire campus; for faculty and staff in an effort to standardize our Mac platforms. Currently serving as a manager, mentor and trainer for the Georgetown Service Delivery team.

Tier 1, 2, Student Help Desk: Manager & Systems Engineer

Organizing and maintaining all 17 remote locations in terms of IT needs, ordering supplies and configuring remote locations through on site visits or through contracted help. Creating and balancing department budget for all locations. Creating a VPN based network for enhanced ARD support. Managing and monitoring our network of 16 OSX servers. Customizing the OSX Server environment through UNIX to accomplish complex tasks such as MYSQL replication across servers.

IT Director / Sr. Apple Systems Engineer

Cybersecurity & IT Operations Leader | Executive MBA, Interlaced.io

I am an entrepreneur and IT leader with over 9 years of experience as the CEO and Founder of Grove Technologies, a managed service provider that helps people and businesses get the most out of their Apple computer investment. 

With my Executive MBA and multiple IT certifications, including Apple Certified, Mosyle Certified Admin, Addigy Academy Basics, and JumpCloud Core Certified, I have the skills and knowledge to deliver high-quality IT solutions, from staff augmentation and remote support to application development and system deployment. 

I also have a passion for helping aspiring entrepreneurs take that critical first step into consulting, freelancing, or starting their own side hustle. I can be their guide, mentor, coach, and supporter, helping them overcome their fears, challenges, and risks, and achieve their goals. 

Through my publications, awards, and online presence, I share my insights and expertise on IT management, cybersecurity, entrepreneurship, and Apple products. I invite you to follow me, connect with me, and join me on this exciting journey of creating value, solving problems, and making an impact.

Jon Brown, EMBA

Technical Program Manager

Solutions Consultant - PMO

Lead System Engineer

System Engineer II

Professional Computer Support

Information Technology Support Engineer

IPSOFACTO, IT Services

Oversee IT staff and coordinate with vendors and internal users when implementing a new
system, setup meetings, present information and order supplies, and equipment.

To ensure the stability, integrity, and efficient operation of the in-house information systems
that support core organizational functions. This is achieved by monitoring, maintaining,
supporting, and optimizing all networked software and associated operating systems.

Sr. Information Technology Engineer / Project Manager

Advanced POS Solutions

Professionals in this role are tasked with orchestrating and meticulously overseeing the entire project lifecycle, from its inception to the scheduled culmination. They are deeply involved in strategizing, budgeting, and forecasting to ensure precise adherence to project timelines and financial parameters. Furthermore, they are responsible for the conceptualization and supervision of computer hardware equipment production, including comprehensive testing and iterative quality assessments to ascertain optimal functionality.

Senior Engineer - Project Manager

The main role is to manage technical projects for POS software setup, maintenance, and support. Additionally, this position provides general technical support during high call volume by assisting customer requests.

Tier-2 Onsite Technical Support/Depot Technician

DUOPS GROUP INC

Support our clients by helping them use Information Technology (IT) to achieve their business objectives. It is a “client side” service, based on the provision of independent professional advice.

Senior IT Management Consultant

Enable Solutions

Managing technology keeps your IT systems running and your business secure 24x7. Identifying and resolve problems, implement solutions and provide on-going service to achieve your IT objectives and business goals. As trusted advisors, we evaluate your technology and support your office needs with the future in mind. Beyond solving your technical problems, we design and enable scalable solutions that ensure your network functions optimally and securely to facilitate your business goals.

Information Technology System Administrator

National University Experimental Safety

Directed and supervised all telecommunications and transmission activities, including annual operating plan coordination. Assumed responsibility for devising and implementing network optimization strategies, as well as overseeing channelization projects and wiring design.

Telecom Manager

Oversaw the administration of all network services, encompassing firewall setup and management, Active Directory, ISA Server, Network Policy Server (NPS - NAP), corporate mail server (ZIMBRA), DHCP, DNS, Print Server, instant messaging, and load balancers. Additionally, collaborated closely with CISCO equipment (Access Point, Switch, Router, Call Manager) and FORTINET (310B FortiGate, FortiManager, and FortiAnalyzer).

Lead of Networking Service Unit

In my role, I offered oversight to the technical team and managed all project initiatives within the company. This encompassed thorough analysis of project briefs, regular progress reporting, risk assessment, and the creation of detailed work schedules. Furthermore, I maintained meticulous control over physical inventory levels, ensuring timely replenishment as needed, and was entrusted with spearheading process enhancements.

Lead of Technical Support Technology Unit

Integrated National Service Tax and Customs Administration

- Overseeing and managing computer networks and associated computing environments, encompassing computer hardware, systems software, applications software, and configurations.
- Addressing issues with peripheral office machines such as copiers, printers, and postage machines, and troubleshooting as necessary.
- Implementing server infrastructure virtualization to minimize overhead and infrastructure expenses while streamlining management.
- Strategizing, executing, and sustaining the computer, network, and telecommunications infrastructure for the agency.

IT Professional

- Offer technical support for computer hardware and software-related inquiries
- Address staff concerns and troubleshoot issues through phone, in-person, or electronic channels
- Conduct hardware and software installations, configurations, and updates as required
- Resolve technical challenges promptly by leveraging internal resources within the organization

IT Professional (Technical Support)

As a Technical Program Manager at Interlaced.io, I leverage my 15+ years of experience in product management and system administration to deliver high-quality solutions that meet the needs of our clients and partners. I hold certifications from Addigy, Cisco, and Brocade, and I have extensive knowledge of networking and cloud computing. 

My mission is to enhance products and services through advanced analytics and technical expertise, benefiting both our organization and clients. 

In my previous role as a Lead Engineer, I led a dynamic team in creating innovative IT environments, empowering clients and partners for greater success. I am passionate about developing trusted products that help companies achieve their goals and overcome their challenges.

taplio

The Battle

Jon Brown, EMBA

Hector Duque

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