Montage Marketing Group

Responsible for creating an overarching strategy for all things technology and cybersecurity along with building a state of the art compliance and security program and revamping their overall a approach to information technology.

In this multi-hatted role I am facilitating multiple roles. IT Administrator, Mac Admin, Network Admin and cybersecurity expert. In addition I am helping win new business in the Federal Government level and bringing my entrepreneurial knowledge and spirit to help grow the organization in any way necessary to see them reach their growth goals.

Information Systems Security Officer

Breelabs

Sharing my experiences as CEO, Founder & Operator of Grove Technologies.

CEO & Founder

Interlaced.io

• CMMC Registered Practitioner helping to take clients through readiness in preparation for CMMC Audit
• Developed and implemented new technologies at Interlaced.io to enhance operational and security maturity, ensuring an exceptional user experience.
• Supervised system infrastructure to optimize functionality and efficiency, leading to improved operational procedures and policies.
• Monitored KPIs and IT budgets to assess technological performance, aligning technology strategy with business goals.

VP Technology, Cybersecurity & CMMC Registered Practitioner

Grove Technologies

• Provided expert computer consulting, cybersecurity, and CMMC services to optimize Apple computer investments.
• Managed staff augmentation, remote & onsite support, application development, and system deployment.
• Achieved significant cost savings and efficiency improvements for clients through tailored solutions.

CEO + Founder / CMMC Registered Practitioner & RPO

Marijuana Policy Project

• Managed all aspects of Network Administration, Server Administration, VOIP / SIP Administration, Budgeting, Cybersecurity, and IT Strategy for Marijuana Policy Project.
• Oversaw ordering supplies and configuring remote locations through on-site visits or contracted help.
• Implemented cybersecurity measures following PCI and NIST standards to ensure data protection.
• Developed IT strategies to optimize operations and enhance efficiency.

Director Of Information Technology

The Arc of the United States

Developing web communities for the chapters of The Arc, training staff on web and SEO standards and making sure web technologies are always online using high availability standards. Leading the building and managing internal Chapter Web Service. An online internal service providing high end, modern websites to the chapters of The Arc. Handles all development, platform management, scaling and staff training.

Web Administrator & Developer

Food & Water Watch

• Led IT restructuring and cybersecurity audits for Food & Water Watch, advising senior staff on technology changes and priorities.
• Facilitated smooth transition from former CTO to new IT Manager role, training team and finding replacement IT Manager.
• Conducted business needs analysis, documentation, and training to support organization through transition period.

Chief Technology Officer

Blue State

Responsible for all planning in regards to technology for internal staff development, communications, and systems. Manage the support needs for the entire organization including but not limited to vendor management, contract negotiations, and large-scale solution implementations. Responsible for managing purchases and technology budget for the entire organization for all locations. Strategic planning for technology needs of offices with high availability in mind. Manage IT procedures/policies in accordance with business rules and needs.

IT Director

Responsible for supporting all internal employee IT needs throughout BSD’s offices. Provide support for the organization's VOIP systems, network, and establishing core policies and procedures to help BSD stabilize their IT infrastructure. Responsible for ordering supplies and configuring remote locations through on site visits or through contracted help. Creating and balancing department budget for all locations. Creating a VPN based network for enhanced ARD support. Managing and monitoring OSX servers and implementing new technologies such as (MUNKI).

IT Manager

Georgetown University

Responsible for managing a large IT team that provides advanced technology services and support to the Georgetown faculty and staff in the Main Campus and University Services communities. Coordinates, schedules and maintains satisfactory customer support services that include but are not limited to, Desktop support, Mobile support, Phone support, Remote Support & more. Responsible for the imaging,  maintenance, inventory, packaging and upgrades for all Mac OSX platforms across the entire campus; for faculty and staff in an effort to standardize our Mac platforms. Currently serving as a manager, mentor and trainer for the Georgetown Service Delivery team.

Tier 1, 2, Student Help Desk: Manager & Systems Engineer

Organizing and maintaining all 17 remote locations in terms of IT needs, ordering supplies and configuring remote locations through on site visits or through contracted help. Creating and balancing department budget for all locations. Creating a VPN based network for enhanced ARD support. Managing and monitoring our network of 16 OSX servers. Customizing the OSX Server environment through UNIX to accomplish complex tasks such as MYSQL replication across servers.

IT Director / Sr. Apple Systems Engineer

Cybersecurity & IT Operations Leader | Executive MBA, Interlaced.io

I am an entrepreneur and IT leader with over 9 years of experience as the CEO and Founder of Grove Technologies, a managed service provider that helps people and businesses get the most out of their Apple computer investment. 

With my Executive MBA and multiple IT certifications, including Apple Certified, Mosyle Certified Admin, Addigy Academy Basics, and JumpCloud Core Certified, I have the skills and knowledge to deliver high-quality IT solutions, from staff augmentation and remote support to application development and system deployment. 

I also have a passion for helping aspiring entrepreneurs take that critical first step into consulting, freelancing, or starting their own side hustle. I can be their guide, mentor, coach, and supporter, helping them overcome their fears, challenges, and risks, and achieve their goals. 

Through my publications, awards, and online presence, I share my insights and expertise on IT management, cybersecurity, entrepreneurship, and Apple products. I invite you to follow me, connect with me, and join me on this exciting journey of creating value, solving problems, and making an impact.

Jon Brown, EMBA

LATAM Airlines

Gestão de contratos Adobe ETLA, Microsoft EA, Autodesk, Corel, Omnissa, Accenture, Recast, Canonical, Google, Fornecedores, Gestão de ativos, Auditoria interna e externa de processos e licenciamento, infraestrutura em aeroportos, SLA, portfólio de TI.

Documentação, mapeamento de processos, KPI`s, gestão de incidentes, otimização dos serviços de TI, Homologação, Outsourcing de impressão, RFP de fornecedores, Gestão operacional, apoio as áreas de negocio com processos, serviços e melhorias, Hands On.

Projetos nacionais e internacionais: ElevaTIon, Restart, Device one per crew, Call Center Bosh, Contact, Alma viva, Konecta, LIQ, RFP Laptop e Desktop, RFP Outsourcing de impressão, RFP iPads, RFP Impressoras de negocio (Aeroportos e Carga), RFP MDM, RFP ITSM, Airbus a350, Rollout de S.O, Rollout de HW, entre outras soluções para RH, operação, financeiro, cargas, aeroportos.

Senior IT EUC Engineer

Gestão de contratos Adobe ETLA, Microsoft EA, Autodesk, Corel, VMware, Accenture, Recast, Canonical, Google, Fornecedores, Gestão de ativos, Auditoria interna e externa de processos e licenciamento, infraestrutura em aeroportos, SLA, portfólio de TI.

Documentação, mapeamento de processos, KPI`s, gestão de incidentes, otimização dos serviços de TI, Homologação, Outsourcing de impressão, RFP de fornecedores, Gestão operacional, apoio as áreas de negocio com processos, serviços e melhorias, Hands On.

Projetos nacionais e internacionais: ElevaTIon, Restart, Device one per crew, Call Center Bosh, Contact, Alma viva, Konecta, LIQ,  RFP Laptop e Desktop, RFP Outsourcing de impressão, RFP iPads, RFP Impressoras de negocio (Aeroportos e Carga), RFP MDM, RFP ITSM, Airbus a350, Rollout de S.O, Rollout de HW, entre outras soluções para RH, operação, financeiro, cargas, aeroportos. 

Gestão de incidentes, Jira Service Desk, ServiceNow, Liderança de equipe, Espanhol, Sabre interact, Gestão EUC, Ambiente de TI de alta pressão, Experiência em projetos internacionais, Governança de TI, Gestão de processos.

Analista de infraestrutura Sr.

RM Telecom

Administração e Suporte à Infra-Estrutura de Redes de Computadores e Sistemas de Informações. Análise de custo, compra de equipamentos de informática e instalação. Administração de Servidores de Domínio, Firewall (Linux), Servidor de Banco de Dados (SQL Server 2000 e 2008). Administração de soluções de Antivirus: Trend Micro e Kaspersky, aumento da eficiência na remoção de virus.

Analista de Suporte de Rede Pleno

Faculdade Cathedral

Na Cathedral tive a oportunidade de colocar em pratica conhecimentos de backup, Restore, instalação, configuração, readequação..  adquiridos em softwares e também aprendi novas técnicas que ate então desconhecia.

Suporte Tecnico em softwares

InforPrint

Nesta empresa comecei como Assitente de tecnico de Impressoras, depois de uns meses tive a oportunidade de migra para tecnico de informatica, como isso pude desenvolver habilidade que havia adiquirido com cursos tecnicos que havia feito para o mesmo.

Tecnico de Informatica

Gestão eficiente do budget, fornecedores e roadmap da área EUC a nível global e apoiando estrategicamente as áreas administrativas e operacionais com soluções Modern Workspace.

Product Owner: JAMF PRO, MECM, Recast, INTUNE, Workspace ONE, Horizon, Apple Business Manager, Google Workspace, OpenStack, Landscape, Ansible, Terraform, Windows, Windows Autopilot, Windows Autopatch, Windows Hello, Endpoint Analytics, Impressão Universal, Linux Ubuntu, RedHat, Debian, iOS, MacOS, iPadOS, Android OS, Adobe, Autodesk, Corel, Microsoft 365, Windows 365, Office 365, AVD, VDI, Jira, ServiceNow, CMDB, APIs, AWS, GCP, Microsoft Azure.

taplio

The Battle

Jon Brown, EMBA

Diego Costa Bezerra

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