Jonas Gundersen

Esports Investor & Entrepreneur | One IPO, Multiple Investments | Founder at Continuum X Group

Former Group COO of NIP Group, recently listed on Nasdaq ($NIPG), 15+ years of startups and executive leadership, former professional esports athlete.

Chief Operating Officer

Ninjas in Pyjamas: An iconic esports team with over 20 years of legacy and championship wins, fielding teams around the globe, across various major game titles

At Ninjas in Pyjamas, I am in charge of all daily operations, with an extended focus on commercialization and esports.

Best way to convince people that esports is very real? Go to an event. Check out the stage view from ESL Krakow:


Yes, esports lives digitally in a way that no other sport is even close to, but the foundation is still the same as the rest. Humans coming together, sharing special moments of common interest, watching the best of the best push the limits of what's possible. Entertainment in its purest form.

I love this video from ESL, showcasing the view from the players on stage, where 15.000 people eagerly await the final of Team Vitality & FURIA. What a view.

Over the years, the best way to get people to understand the movement that is happening is to just bring them to an event to experience it all. Those first roars from the crowd of the stage entries and the first few exciting rounds or fights in a game are as self-explanatory as it gets. Every time, people go like "What?! This is amazing!" And I can only agree - yes, it is!


Let's go esports! 🎮 🚀 

#esports #gaming #audience

Founder of Fusion Esports Group, Astralis Owners | ex-COO of NIP Group, Listed on NASDAQ ($NIPG)

reformed founder. now pursuing the highest calling of mankind - b2b saas for procurement

Oliver Christensen

Excited to join Parahelp as Head of GTM in San Francisco!

It’s been clear for a while that AI would fundamentally change how customer support teams work.

Hence like most of us, I just assumed AI for customer support was already a solved problem. After talking with Mads and some awesome support leaders I realized it’s not. The market has decided to focus solely on using AI for resolving support tickets.

But for tech companies, repeat tickets are product issues. If you just automate the responses without addressing the underlying causes, ticket volume grows linearly with users and CSAT eventually gets squeezed. It’s like hiring a plumber to mop up water instead of fixing the broken pipe.

Parahelp is the only solution that also prevents support tickets.

With Parahelp, companies build their own team of AI agents that both automate their complex tickets and support operations to prevent tickets - like updating documentation, identifying patterns in product bugs, and syncing with Linear.

Today, Perplexity, Cursor, Lovable, Replit, Bolt, and many more use Parahelp to solve complex tickets for good.

Definitely a bit bittersweet to have left London behind (my home for almost 6 years) and all the incredible people at Omnea: Ben, Abhirukt, Alex, Elin, Liat, Patrick, Rebeca (not to mention all the CAs) and the rest of the team are awesome and have taught me so much.

Super pumped to be working with Mads, Anker, Noah, William, Christoffer, Emilio, Jack Altman, Bryan Offutt, Blake, and of course our incredible customers

AI Support Agent used by Perplexity, Cursor, & Replit | Head of GTM @ Parahelp

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The Battle

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Oliver Christensen

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Engagements

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jonas Gundersen's LinkedIn Performance

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Performance ScoreJonas Gundersen's LinkedIn Performance