Jonaed Iqbal

NoDegree.com

NoDegree.com is a career resource for people without college degrees. Search jobs, sort through career advice and more at NoDegree.com 

•	Design go-to-market-strategy and develop product roadmap, bootstrapping company to positive annual cashflows
•	Research SEO, marketing, branding, and affiliate marketing to prioritize content, features, and products
•	Spearhead website redesign with web development team using agile methodologies and adapting to changing markets
•	Place 50 sales, IT, marketing, and business development candidates at small and medium sized businesses
•	Develop, present 20+ networking and resume workshops to 500+ job seekers at nonprofit organizations
•	Create curriculum and teach summer high school classes to 60+ students on entrepreneurship and networking
•	Analyze Gallup Strength Finder reports and assist 52+ clients with career development goals/strategies
•	Write 300+ resumes in front of clients for 1K+ hours (2-6 hour sessions) and assist clients with career development strategies, landing clients jobs at Amazon, Apple, Coinbase, Disney, Google, Meta, Microsoft, Sony, and Tesla

Program Manager & Recruiter

•	Present 20+ networking and resume workshops to 500+ job seekers at nonprofit organizations
•	Teach summer high school classes to 60+ students on entrepreneurship, networking, and communication
•	Analyze Gallup Strength Finder reports and assist 52+ clients with career development goals/strategies
•	Write 300+ resumes in front of clients for 1K+ hours (2-6 hour sessions) and assist clients with job searching strategies, landing clients jobs at Amazon, Adorama, Coinbase, Disney, DraftKings, Google, Microsoft, Sony, Tesla, and the IRS

My process is very different.

If you are looking for someone who just writes a resume based off of a few job descriptions, that isn't me.  I will sit down with my clients for 3-6 hours and ask a lot of questions. I need to dig out their accomplishments to make them stand out. I write the resume in front of my clients so that they can see how it is done.

Career Coach & Community Manager

No Degree? No Problem! The NoDegree Podcast helps those without degrees figure out the opportunities that are available to them. Get career advice and learn how to navigate and succeed without a degree. NoDegree will interview successful people without college degrees to figure what made them successful. Learn how they got into their respective fields and listen to the advice they have so you can follow in their path. 

•	Notable Guests: JT McCormick (Scribe Media CEO), Demetrious Johnson (UFC Fighter), Sheridan Clayborne (LendTable)
•	Release 90 episodes and interview CEOs, founders, employees, entrepreneurs, and professional athletes without college degrees, generating 250K+ downloads

Podcast Host

Ace Virtual Agency

ACE was created to bring premier virtual events to companies that need exceptional virtual events. 
 
With a strong background in the physical event world, marketing, and strategy, we apply our deep knowledge to every event produced for our clients. Our team has done 300+ events.
 
ACE can handle everything from virtual networking events to full, turnkey, virtual conference solutions. We made it happen many times before, and we will do the same for you.

• Partner with Remo engineering team to define/prioritize features, customer needs, and architectural improvements • Collaborate with 3 partners to generate $1M+ in sales from event management, tech support, and consulting services 
• Train and mentor 30+ college students and working professionals on tech support, careers, and communication 
• Hire team of 80+ through referrals and word of mouth globally
• Deliver exceptional customer service, resulting in recurring business and events from 22 clients • Host virtual careers with 300+ attendees and speakers from Google, Microsoft, Tesla, NBC, NASA, LinkedIn, and Twitch • Host 300+ virtual events with 30-1K+ attendees for global clients (nonprofits, associations, enterprises)

Content Strategist

EOS Network Foundation

•	Develop social audio strategy and host Twitter spaces,
•	Research, script, and shoot content creation course on learn portal to support UGC initiatives and ambassador program
•	Foster relationships with Web3/blockchain community and generate repeat speakers on social audio 
•	Interview 10 Web3 professionals on blockchain, industry trends, forecasts, and marketing strategies
•	Conduct LinkedIn strategy workshops for marketing and developer relations departments

Developer Advocate

NHP Talent Group

Recruiter

Amazon

MetLife

•	Modeled $50B+ of monthly liabilities and future sales assumptions for 5 products using company interest rates
•	Utilized VBA to reduce time spent on monthly processes by 50% (10 hours weekly) and improve reporting infrastructure
•	Consolidated liabilities, assets, expenses, and net investment income to report projected earnings for 7 institutional finance products and present variances and insights to senior executives and key business partners

Actuarial Analyst

Today’s Tutors Tomorrow’s Teachers (Queens College Tutoring Club)

Recruited by the club president to tutor students in high school, undergraduate and graduate mathematics courses
•	Condensed 5 hours of lecture material into hourly tutoring sessions resulting in an average 22 point increase in scores
•	Taught students how to apply mathematical theories through real world applications

Tutor

@NoDegree.com | Recruiting Nontraditional Talent That Transforms Businesses | Host @The NoDegree Podcast | ATS Executive Resumes | Resume, Job Search, & LinkedIn optimization course on website | 290+ LinkedIn Reviews

Giving is my fuel.

I felt like I was locked in a cage, producing excel reports for executives that looked at them for just a few seconds at most. I wasn’t impacting anyone. My future was bound to be filled with useless meetings as the core of my personality, my passion for helping people, wasted away.

Did you know that 95% of job postings are inaccurate and misleading? The job search and interview process is broken. Many good candidates pass over listings because they don’t feel they’re good enough and, instead, unfit candidates apply. There is also a stigma associated with people without college degrees, who’re most often left behind as a result. You wouldn't judge your mechanic by his/her ability to pass a math test, would you? 

For job seekers who are seeking employment or looking to transition, NoDegree provides customized career strategy assistance. 

For businesses who need assistance with their recruiting and interview process, NoDegree’s role allows you to gain a competitive advantage by having “the right” employee. While you focus on your company culture and bottom line, the candidate you need for your business is being filtered and found. 

Most recruiters just try to push candidates through so they can get their fee. NoDegree is different. Through the established relationship with the candidate, knowledge of their strengths and weaknesses, NoDegree only places them in environments that they will excel in.

NoDegree works with companies that see past the college degree. Companies like Google, VaynerMedia, IBM and others are on the forefront of this new trend. I am a fierce advocate for extraordinary individuals who have chosen to bypass the traditional college route and go straight into impacting the world. 

I remember all the people that were kind to me and my mission is to make a difference in companies and in lives. Empathy makes the world a better place and I’m proud to be a contributor. My dream of giving for a living has come true in so many ways. 

Let’s connect. I have not hit the 30K connection limit. Send me a message if you feel we can work together. I will provide the highest level of service because that's what you deserve.

https://link.chtbl.com/TheNoDegreePodcast

Talent Program Manager

UnitedHealth Group

-Creating and owning the formulary implementation process (end-to-end project management for each new plan year, as well as interim/mid-year needs).
-Facilitating cross-departmental collaboration across multiple workstreams and the associated task completion.
-Managing and refining process and project documentation.

IFP Formulary Implementation Manager (part of UHC GP)

Managed customer relationships from sales handoff to successful implementation (including a pre-defined post-launch window of customer service), and facilitated comprehensive project and program management functions (key details captured below).

-Designed and executed project plans, communicated to key project stakeholders, summarized project findings, and formulated action plans.
-Collaborated effectively with internal stakeholders, cross-functional teams, and external customers for sourcing, allocating, and coordinating resources including key partnerships with the Go-to-Market, Marketing, Product, Tech, Practice Management, Finance, RCM, Legal, Compliance, Clinical, and Business Development teams.
-Took ownership and delivered results in a fast-paced and ambiguous environment.
-Leveraged healthcare industry knowledge and upheld a customer-obsessed approach to enhance the customer experience.
-Managed and prioritized one-off customer requests, along with known implementation deliverables.
-Prepared proposals and summary documents for senior leaders and delivered requested presentations. 
-Demonstrated excellent time-management skills and the ability to work independently while effectively leveraging available company resources, policies, and procedures.
-Managed project scope through change management to drive effective project execution.
-Co-authored select key implementation resources and tools, as well as created my own tools on an individual basis. 
-Created a payer-focused playbook that captured the known payer customer requirements and which set the stage for a reduction in the implementation timeline by up to 20%.

Implementation Manager-Amazon Care

Optum (formerly Alere Wellbeing)

-Effectively understood and delivered on customers' contractual needs and other established deliverables for more than 125 Payment Integrity customers (representing approximately 4.5 million in annual revenue).
-Served as a consistent liaison for customers in a day-to-day capacity, as well as advocating for my customers within the organization.
-Actively assessed and mitigated risk situations, such as the potential for customers to not renew on established contractual services, by way of proactive and consistent customer engagement, resulting in over 97% of customer retention.
-Managed internal expectations and special projects (e.g. reconciling service agreements with database findings).

Senior Client Manager

My core responsibilities included:
•	Managing all aspects of post-sale client relationship for the Quit For Life® Tobacco Cessation Program. Responsible for multiple key health plan clients (including several large Blues plans) that include client implementation, project management, ongoing support and troubleshooting, legal contracting, billing setup and reporting. 
•	Functioning as a subject matter expert for our existing health plan business segment, as well as supporting Sales and RFP processes to bring on new health plan clients.
•	Consulting clients on best practices with regard to utilization, enrollment and incentive design to facilitate client satisfaction and client retention, as well as to maximize ROI for clients. 
•	Documenting core operational and service requirements for client launches and programmatic changes both in terms of standard service offerings as well as customized client needs. 
•	Delivering and continuously monitoring forecasting for program utilization on a weekly, quarterly and annual basis to support revenue-related goals (annual revenue of over $2 million dollars for my client base).
•	Creating and managing detailed tools for tracking client performance for benchmarking and internal requests.
•	Driving amendment and contracting process for clients in order to extend the program term or add new program features. 
•	Mentoring and coaching Client Services Managers with regard to best practices for managing clients and supporting individual staff member development.
•	Developing estimated savings information (ROI) for clients.
•	Presenting and delivering quarterly and annual performance reviews for direct reports during period of managing employees. Assisting employees regarding individual career development and growth.
•	Upselling clients on additional program components in order to enhance their program offering. 
•	Maintaining a strong functional understanding of PPACA requirements in relation to tobacco cessation.

Director, Client Services

Promoted from Client Services Associate to Senior Client Services Manager
•	Responsible for all aspects of contracted services that include continuous follow through on performance guarantees, pricing, program components and eligibility.
•	Worked closely with IT and reporting as it relates to eligibility files and reporting requirements from this file.
•	Responsible for all assigned client project management requests. Follow through from request through final implementation.
•	Managed client budgets and supported all established programmatic requirements.
•	Developed comprehensive statements of work for clients in order to clearly document client expectations and agreed-upon deliverables.
•	Supported clients in both a strategic and tactical capacity in terms of maintaining and/or expanding program recruitment and components.

Senior Client Services Manager

Music City (206)

Social Media Marketing Specialist

Alere Wellbeing (formerly Free & Clear, Inc.)

•	Managed key administrative functions within our client services team.
•	Assisted clients in implementing our program and/or adding additional program components by outlining business requirements and client specifications.
•	Responsible for troubleshooting participant questions and requests, while working closely with internally departments to find resolution and answers.
•	Supported our customer service team in answering phones during high volume days.

Associate Client Services Manager

Free & Clear, Inc.

•	Delivered effective and comprehensive phone-based coaching and support to individuals seeking to quit tobacco.
•	Adhered to all applicable coaching protocols, with specialized focus on protocols pertaining to participants who were enrolled in tobacco cessation-related studies. 
•	Mentored new Quit Coaches in terms of consultation and offering recommendations on how to successfully connect with participants.
•	In partnership with the other Trainers: executed and delivered the established training curriculum in a classroom setting to trainees, as well as providing individual training, as applicable.

Quit Coach Trainer

•	Delivered effective and comprehensive phone-based coaching and support to individuals seeking to quit tobacco.
•	Adhered to all applicable coaching protocols, with specialized focus on protocols pertaining to participants who were enrolled in tobacco cessation-related studies. 
•	Mentored new Quit Coaches in terms of consultation and offering recommendations on how to successfully connect with participants.

Quit Coach

Group Health

•	Delivered effective and comprehensive phone-based coaching and support to individuals seeking to quit tobacco.
•	Adhered to all applicable coaching protocols, with specialized focus on protocols pertaining to participants who were enrolled in tobacco cessation-related studies, many of which required very specific and customized procedures. 
•	Engaged in continued training related to tobacco cessation best practices and approaches.

Tobacco Cessation Specialist

What I'm all about:
I collaborate with customers and colleagues with a high degree of respect through open and honest communication.

I manage challenging situations with humor to create levity, and I’m truly in my element when I’m getting to the bottom of a complex issue or question for which I can find a creative solution. 

I also thoroughly enjoy combining written narratives and numbers to tell a solid, well-rounded story (the best of both worlds). 

What I offer:
-In-depth healthcare industry expertise and strategy (Prevention, Population Health, Payment Integrity, and more)

-Account management, project management, implementation management, and customer success experience (customer retention is a key hallmark of satisfied customers that I’ve had the pleasure of serving)

-Business writing acumen (co-authored multiple RFP responses, written complex end-to-end process and requirements documents, amendments, and more)

-Customer service that is tailored to the customer and focused on a best-in-class customer experience


*views expressed here are my own personal perspectives


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Jonaed Iqbal

Jackie Kurle

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