Hilbrich Group

Acquisition and leadership of marketing communications companies to bring more and better services to clients.

CEO | Founder | Investor l Business Turnaround Expert l Author l Coach

I have combined four decades of experience into instant insight. To help businesses create good times out of bad and to learn from the mistakes I made to help amplify their success.

Executive Coach

Global organization of company Presidents who believe in education, idea exchange and family work/life balance. Have held many officer, day chair and global champion roles.

Member

The Sandbox Agency

Our vision is to create a global challenger agency. Sandbox not only creates great work and executes flawlessly—we focus on the important and undervalued virtue in the agency business of playing together nicely in the sandbox. After growing from a startup to $62MM in revenue, Sandbox successfully combined with MERGE in March 2020.

Co-Founder, Chairman and CEO

Brandimage - Desgrippes & LAGA

Acquired Brandimage - Desgrippes & Laga, one of the world’s largest design firms, was formed from the combination of Desgrippes Gobé, a global design firm, and laga, a leading American design and innovation agency. With a team of experts in the U.S. Europe and Asia, Brandimage offers holistic services designed to deliver rich emotional brand experiences for consumers, from brand strategy and consumer insight, to brand identity, industrial design, package design, graphics, innovation, interactive, retail experience and architecture in one integrated offering. Brandimage was acquired by Schawk in October 2011.

Owner and CEO

The Marketing Store

Global promotional marketing communications agency with offices in the U.S., Canada, Brazil, U.K., France, Australia and China serving McDonald's, Nissan, Diageo, Vodafone and Coca Cola. Having created the awesome team that grew The Marketing Store Canada from a startup to $25MM in revenue, earned TMS global agency of the year three years in a row and achieved a top 5 independent agency status in Canada, I moved to the role of Global President of the company.

Global President

Leo Burnett

Started my career at Leo Burnett in Chicago and moved on to Burnett offices in Germany, Denmark, Sweden and Canada in various senior leadership positions while growing the agency and client business for Kellogg's, Proctor & Gamble, Kraft, Heinz, Fruit of the Loom, Glad and McDonald's. Although I loved working with many major multinational clients, I especially enjoyed successfully leading smaller, more entrepreneurial offices in Leo Burnett International. Having experienced helping clients navigate the crumbling of the Berlin Wall and executing turnarounds in smaller offices in Scandinavia, I developed my deep love of the agency business and the people who work so hard to make it tick.

Senior Vice President

CEO | Entrepreneur | Investor | Author | Executive Coach

Leaders need perspective and broader thinking to create success. I can help you achieve that success. 

After almost three decades as a CEO, entrepreneur and investor, I have navigated organizations large and small, struggled through recessions and successfully managed companies to success who were once drowning in poor management or deeply in debt. I have grown business organically and through acquisition; and I have exited two companies as an entrepreneur.

I have seen a lot. I'm not perfect. I have struggled and laid awake many nights to try to figure out the right answer. 

My passion is to serve. That is why I have combined four decades of experience into days of learning for you. To help you create good times out of bad, to help you learn from the mistakes I made and to help you amplify your success. 

I will engage in your success. I will help you turn your company around. I will sell your company. I will invest in or purchase your company. 

If I have entered the conversation you are already having in your head, I would be privileged to chat with you.

John Hilbrich

Jack Hilbrich

Salesloft

Senior Customer Success Manager, Key Accounts

Drift was acquired by Salesloft in February 2024

Senior Customer Success Manager, Enterprise

Drift

Named Top Customer Success Manager for FY23. 

I've been fortunate to be able to work with brands like Square, Amazon, Okta, Smartsheet, Splunk, Hootsuite, and Alteryx--amongst others.

Named interim team lead with three direct reports

99%+ N$R 7/8 quarters running.

Senior Customer Success Manager, Enterprise Team Lead

FY23 Performance
Q1: 100% GRR, 100.5% N$R
Q2: 100% GRR, 150.9% N$R
Q3: 100% GRR, 110% N$R
Q4: 100% GRR, 109.9% N$R

Q1: 100% GRR, 100% N$R

Customer Success Manager, Enterprise

PFL.com

PFL's technology allows brands to connect their online and offline marketing channels.

I worked with Humana, Cisco, Demandbase, and Checkr—amongst others.

2.2M Annual Quota - FY21
Q1 - 97% attainment
Q2 - 111% attainment 
Q3 - 107% attainment 
Q4 - left org.

Strategic Customer Success Manager

I sought out and built relationships with new suppliers, and innovated and curated personalized direct mail solutions. I was fortunate to work on projects for Salesforce, Zoom, SAP Concur, Okta and AWS.

Product Specialist

Customer Success Associate

Eagle Rock School & Professional Development Center

I was responsible for the educational effectiveness of the outdoor orientation program. I was accountable for delivering safe, yet risk tolerant programming, establishing foundational values for student success at school, and increasing student engagement.

Accomplishments: All Who Dare Documentary Film Project. Acting as field project manager and featured lead instructor, this film project highlights and illustrates the educational effectiveness of Eagle Rock’s 24-day outdoor orientation program. Available on Amazon Prime.

Program Manager & Adjunct Instructor

Veteran instructor and expedition leader with 250 field days leading the 24-day wilderness school orientation program. We would travel to the Gila Wilderness in New Mexico, Superstition Mountains near Phoenix, AZ, and the Lost Creek Wilderness in Colorado depending on season.

Teaching Fellow & Wilderness Instructor

Voyageur Outward Bound School

Responsible for managing, supervising, and evaluating field instructors. As well as overseeing the safety, quality, and educational effectiveness of all courses.

Course Director

Accomplished field guide and instructor with over 500 field days leading month-long expeditions for young people aged 14-22.

These courses incorporate a weekend of workshops, reflection, and formal restorative conferencing with family members upon return.

Lead Instructor

Public Allies

Teaching Fellow

Hey, I'm Jack--a remote tech professional living in the mountains.

I spend my winters trying to get 30+ days on my snowboard. 

You'll find me walking sage fields in the fall. My chessie—Arlo—loves sniffing out pheasant. 

My summers are spent hitting greens in regulation and 3-putting. 

I also like to catch plenty of nights under the stars.

It rains a lot in the spring. 

Prior to working in tech, I ran an outdoor program at an alternative high school in the mountains of Estes Park, Colorado. 

We even completed a documentary film project highlighting the 24-day adventure experience--if you're curious, check out "All Who Dare" on Amazon Prime.

These days, I'm focused on using technology to solve business problems in the B2B marketing and sales space.

Thanks for stopping by—let’s connect!

FY23 - Performance
Q1: 100% GRR, 100% N$R

FY22 - Named Top Customer Success Manager
Q1: 100% GRR, 100.5% N$R
Q2: 100% GRR, 150.9% N$R
Q3: 100% GRR, 110% N$R
Q4: 100% GRR, 109.9% N$R

taplio

The Battle

John Hilbrich

Jack Hilbrich

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