Joeri Billast

𝐓𝐡𝐞 𝐖𝐞𝐛𝟑 𝐂𝐌𝐎 | 🚀 Leading B2B Metaverse & AI Marketing Innovations | 🎧 Host of Top 5% Global Podcast on Web3 | 🎤 Keynote Speaker | ✍️Bestselling Author

You have the technology. The ambition. Maybe even momentum.
But when marketing collides with AI, complexity, and trust, visibility stops being a channel problem and becomes a leadership problem.
That’s where I come in.

My name is Joeri Billast. I work as a Fractional CMO and AI Visibility strategist, helping brands grow when traditional marketing playbooks no longer deliver clarity or impact.

I support leadership teams with:
🧭 Fractional CMO leadership: positioning, priorities, and strategic focus
🤖 AI-driven marketing and visibility systems that compound trust and demand
✍️ Content and narrative frameworks that turn expertise into growth

Alongside my advisory work, I host Web3 CMO Stories, a top 5% global podcast focused on Web3, AI, and strategic brand building. The show brings sharp conversations for founders, CMOs, and senior marketers navigating visibility, trust, and narrative in fast-changing tech environments.

I’m also the author of The Future CMO, described by Philip Kotler as: 
“The best update I’ve read on the role of CMOs. A must-read.” 

And I regularly deliver keynotes based on The Future CMO for leadership teams and conferences exploring how AI, trust, and marketing leadership converge in practice.

You might want to reach out if:
🔹 marketing feels harder despite better tools
🔹 visibility is fragmented across platforms and AI systems
🔹 leadership needs clarity, not more tactics

DM me if this resonates.

Fractional CMO (chief marketing officer)

♈️ For tech scale-ups who don't want to hire a full-time marketing director 
♈️ I help them as a part-time CMO during a couple of days per week or per month

International Women's Day was yesterday, but the reflection continues.

Looking back at the first months of the year, several women have shaped my thinking about marketing, leadership and community.

Sandy Carter (podcast guest, January) 
One point stayed with me: AI projects fail when they start tech-first instead of outcome-first. Start with the KPI. Let the technology follow. That shift in thinking changes how many organizations approach AI.

Melanie Borden (podcast guest, February) 
She drew a sharp line between performative visibility and credible visibility. Trust is not built in posts. It is built in replies, follow-ups and showing up as a human. That reframed how I think about my own presence online.

Lani Dizon (podcast & retreat sponsor)
Someone who supports both my podcast and the Sintra Synergies retreat through RYO Digital this year. A reminder that ideas rarely move forward alone. Community and collaboration make them real.

Grateful for these conversations.

Curious to hear from others: which woman has influenced the way you think about your work or leadership?

#IWD26 #Leadership #AIStrategy

Fractional CMO | AI-driven marketing & visibility for growth-stage and enterprise brands | Author of “The Future CMO” | Host, Web3 CMO Stories

What if the loudest voice isn’t the one people remember?

We sit down with Chris Do, Emmy Award-winning designer, CEO of Blind, and founder of The Futur™ , to rethink how personal brands stand out when AI can churn out endless “average” content.

Instead of chasing volume, Chris shows how clarity, restraint, and lived experience create the kind of mental real estate that algorithms can’t manufacture.

We unpack the risk of going omnichannel before you know your “why,” and why the path to quality runs through consistent reps, not perfectionism.

Chris reframes social media as public journaling that documents your thinking, then explains how to copy in private to learn while avoiding public plagiarism that erodes credibility.

From shelf design to SaaS landing pages, he breaks down taste as a business asset, how packaging, typography, and visual cues shape perceived value and price tolerance long before buyers read a word.

Trust becomes the differentiator in a world of AI-generated media. Chris outlines the trust triangle
▶️ authenticity,
▶️ empathy
▶️ logic
and how to signal each through honest positioning, buyer-first recommendations, and clear reasoning.

When a prospect says “AI can do it cheaper,” he pivots to outcomes and value-based pricing: define the delta you create and align incentives with shared risk.

We also zoom out to disruption dynamics, tracing how Netflix jumped curves while incumbents clung to old models. AI is that next curve, learn to surf it or get pulled under.

If you’re a founder, marketer, or creator wrestling with voice, channels, pricing, or credibility, this conversation offers a practical playbook: speak softly but clearly, practice daily, train your taste, teach generously, and price the change you deliver.

Subscribe to Web3 CMO Stories on Apple Podcasts, Spotify or another podcast audio app, share this with a friend who’s scaling their brand, and leave a quick review to help others find the show.
What single word do you want your brand to own?

Sintra Synergies is coming together beautifully.

Senior marketers. Founders. Brand strategists.
UK, EU, US.

Small group. Strategic depth. No noise.

Mark Schaefer will join us.
RYO Digital is supporting this edition, allowing us to elevate the experience even further.

And as it happens in curated rooms…

One spot just opened up again.

If you’re operating at senior level and value depth over scale, send me a message.

I’ll share the details personally.

Most leaders are focused on the speed of AI.
I’m more interested in something slower. And rarer.

Trust.
Judgment.
Responsibility.

Things no algorithm can automate.

On March 26, I’ll be speaking at TEDxChiado in Lisbon around the theme Humanity 5.0: The Next Upgrade Is Us.

In a world where anyone can scale fast, the real differentiator won’t be your tools.
It will be your integrity.

The machines are ready.
The question is: are we?

#TEDxChiado #Leadership #FutureCMO

No alternative text description for this image

I didn't plan a theme for February. 
One emerged anyway. 
New newsletter👇 👇

Something kept surfacing in February. Across podcast conversations. A walking episode through Sintra. A TEDx invitation that made me stop and think. N

Open article: The Future CMO: What February Actually Taught Me by Joeri Billast • 2 min read

The Future CMO: What February Actually Taught Me

AI agents could build a billion-dollar business... by themselves.
Listen to the latest Web3 CMO Stories podcast episode with Rodrigo Coelho:
https://lnkd.in/ekruM5sD

Helen Yu

CEO @Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

I'm passionate about human-AI amplification rather than replacement.



As the founder & CEO of Tigon Advisory, I help tech companies multiply growth through responsible AI, cybersecurity, IoT, supply chain, and CX strategies. Offering CXO-as-a-service in digital transformation, risk management, GTM, and thought leadership. Clients include NVIDIA, Salesforce, Microsoft, Cisco and innovative startups in Cybersecurity, SaaS, Fintech, etc. Also serve as board director and VC advisor on ethical tech and governance. 



Credentials include cybersecurity certification from MIT Sloan, MBA from Loyola University Chicago, WSJ/Amazon bestselling author ("Ascend Your Start-Up"), keynote speaker, and host of CXO Spice podcast where I explore leadership in emerging tech.



On LinkedIn, my daily posts (300+ in 2025, 136k+ reactions, 38k+ comments) share practical insights on ethical AI scaling, voice agents, bias mitigation, and building trust in human-AI teams.



I'm passionate about mentoring the next generation, especially women and underrepresented leaders in tech.

If you're shaping responsible AI strategies, navigating cyber risks in AI, or debating amplification vs. automation, let's connect. Comment below, share your take, or reach out. Excited to amplify together.



#ResponsibleAI #HumanAI #AIEthics #Cybersecurity #DigitalTransformation

Director Board of Directors

CEC is a security service integrator with focus markets in manufacturing, healthcare, SLED and Corporate Campus.  Customers with complicated organizations and physical plants rely on CEC as extensions of their teams in making strategic investment and management decisions related to their technology and infrastructure. I serve as Culture and Compensation Committee Chair. 

What would the world look like if we truly accelerated action for women?

Right now, full gender parity won't arrive until 2158 according to the World Economic Forum.

That’s 132 years away.

We have the power to move that date forward.

In this special #IWD2026 newsletter edition, I reflect on the progress we’ve made, highlight the women who inspire me, and share actions we can take to accelerate change.

Inside you’ll find:
✅ Highlights from a powerful Women in Technology panel at the Acumatica Summit
✅ Books and podcasts that expand perspective
✅ Simple actions anyone can take to move the needle

Over the past year, I’ve been incredibly fortunate to learn from many inspiring women leaders across technology, financial services, manufacturing and communications.

Now I want to hear from you 👇
Tag one woman who inspired you and tell us why.

Let's amplify women’s voices together. 
Happy International Women’s Day 🌸

#IWD2026 #AccelerateAction #WomenInLeadership #GenderEquity

To stay current with the latest trends in #Technology and #Innovation,
Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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Bridging Responsible AI Innovation | Advisor to Tech Leaders | Host, CXO Spice | Human-AI Amplification Advocate

Every March 8th, the world pauses to honor the achievements, resilience, and brilliance of women. But this year’s theme, Accelerate Action, reminds us

Open article: Accelerating Change: Celebrating Women and the Work Still Ahead by Helen Yu • 4 min read

Accelerating Change: Celebrating Women and the Work Still Ahead

What lights you up about the work you do?

For me, it's this.
Fresh off Conga Connect in Orlando and straight into Enterprise Connect in Vegas, I hosted "Hot Takes & Cold Drinks" with two women who are redefining what leadership looks like in communications and technology.
⭐️ Millicent McIntyre, MSOB — 2026 Spotlight Award Winner, Senior Director, Buyer Services IAA
⭐️ Lori Wodrich — 2025 Winner & this year's judge, Senior Systems Engineer Amerisure Insurance

What resonated with me most was HOW they got there.
🔥Millie started in a contact center after cosmetology school.
No title. No roadmap.
She became the person everyone came to through curiosity, consistency, and caring deeply about people.
"Culture is the foundation of everything we do."
She meant every word.

🔥Lori's defining moment was A hackathon.
Surrounded by engineers far more technical than her, she almost changed her answer to fit in.
She didn't.
She held her ground. Shared her reasoning. And the entire panel shifted to her choice.
That's confidence backed by data.

Lori's Three S's I'm taking with me:
✅ Speak Up
✅ Say Yes — to growth, not every task
✅ Share Results

And here is Millie's closing wisdom:
Don't try to be like every other leader.
Be authentically, unapologetically YOU.

These are two women who didn't wait for a title to lead.
They showed up. Over-delivered. Built trust.
And the title eventually followed.

My biggest takeaway: Leadership is earned, not assigned.
Here is my personal hot take:
Sometimes you need to put down your to-do list and focus on your to-be list.
Who do you want to BE? Let that guide everything else.

Thank you, Millie and Lori, for being so open, so real, and so generous with your stories. You reminded all of us of what's possible. 🙌

And a heartfelt thank you to Erica Marois and Cheryl Kahan-Radhuber at Informa and Enterprise Connect for creating this space for women in communications. This is exactly the kind of platform our community needs. 💜

▶️ Watch the full 15-minute conversation below!

#EnterpriseConnect #WomenInTech #Leadership #EC2026 #Communications 

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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What did I learn from the OECD - OCDE Responsible AI Due Diligence Guidance?

Responsible AI is shifting from principles to accountability; clarifying who is responsible, at what point, and across the value chain.

👉 The real shift is from “Do we use AI responsibly?” to “Can we prove it — continuously?”

AI governance is becoming a core business capability rather than a compliance exercise.

I’ve broken down the insights that stood out to me me most in the carousel including where responsibility escalates, when scrutiny should be deeper, and why disengagement is sometimes the responsible choice.

Let me know what stood out to you 👇

#ResponsibleAI #AIGovernance #RiskManagement #BoardDirectors #CEOs

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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CEO of Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

5 Key Learnings from OECD Responsible AI Due Diligence

Are you modernizing your systems fast and wondering if you’re doing it securely?

In this short CXO Spice trailer, John Picinich and I touch on the real tension leaders are facing right now; moving quickly to innovate while making sure security, risk, and trust don’t fall behind. It’s a conversation about what works in the real world.

This builds on the themes from the #CXOSpice newsletter I shared three weeks ago on breaking down data silos in financial services, where we explored why governance, secure data movement, and a strong foundation are essential before layering on automation and AI.

I had the chance to host John Picinich at Progress Software to unpack:
✅ Where most organizations misjudge modernization risk
✅ How security teams can become enablers, not blockers
✅ What “secure by design” looks like in practice

🎥 Watch the full episode here: https://lnkd.in/gPq8B8Tg

And stay tuned. I’ll be hosting Progress Software’ Chief AI Officer Ed Keisling on agent orchestration soon.

#FinancialServices #AI #Agents

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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What the #WomenInTech stage taught me at Acumatica Summit?

Have you ever walked into a room and felt momentum happening in real time?
Speaking at Acumatica Summit this year was one of those moments.

I left thinking less about the stage and more about the people. Leaders choosing courage over comfort. Learning out loud. Lifting each other higher.

A few lessons that stayed with me
✨ Confidence starts with the story we tell ourselves
✨ Preparation creates clarity when pressure rises
✨ Leadership means sending the ladder down

I shared a few deeper reflections in my latest newsletter. Check out the full story: https://lnkd.in/e2Ad_BXf

What is one lesson that has changed how you show up this year?

#WomenInTech #Leadership #Technology #Innovation

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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A FIRST TIMER’S PERSPECTIVE I didn’t know what to expect walking into my first Acumatica Summit. I knew the event was significant, and I felt honored 

Open article: What the Women in Tech Stage at Acumatica Summit Taught Me? by Helen Yu • 7 min read

What the Women in Tech Stage at Acumatica Summit Taught Me?

What does success look like twelve months in if you go all in on a frictionless Commerce Chain?

I asked Lisa Martin, CRO of Conga during our interview at Conga Connect.
Her answer was precise.

Deal velocity accelerates. Deal volume grows. Revenue leakage stops hiding in quarterly post-mortems.

Most organizations look at discounting retrospectively. A scattergram tells you where you bled. Commerce Chain stops the bleeding.

A connected Commerce Chain changes the equation. You see where margin is slipping in the moment. You catch at-risk customers before renewal. You act on upsell signals the data was always telling you.

And when agentic AI matures inside that chain, it executes the insight.
Faster deals. Protected margin. Smarter renewals.

👉 Read the full story in CXO Spice Newsletter 
👉 Watch the conversation: https://lnkd.in/gpdCFhkS

#CommerceChain #CRO #CongaConnect #CongaPartner

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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“It’s not growth at all costs anymore. It’s growth, but profitable growth , and the thing getting inspected is how easy we are to do business with.” —

Open article: Commerce Chain Is the Revenue Operating System Your Business Has Been Missing by Helen Yu • 5 min read

Commerce Chain Is the Revenue Operating System Your Business Has Been Missing

What does every business leader need to understand about the agentic era?

Here are 5 things I took away from Jensen Huang’s keynote at NVIDIA GTC:

1️⃣ Tokens are the new oil
Jensen redefined what a data center is.
Data centers are no longer places where we store files.
They are factories producing tokens.
Power goes in.
Data goes in.
Intelligence comes out.
Every watt of power you have is either generating revenue or wasting it.
The next metric CEOs may start tracking alongside EBITDA: tokens per watt.

2️⃣ The inference inflection
For years AI was a training story about who had the biggest models and the most parameters.
That era is over.
AI now must think, reason, and act in real time.
That requires inference at massive scale.
Compute demand has grown roughly 1,000,000× in two years.
That’s not hype.
That’s infrastructure reality.

3️⃣ Every SaaS company will become an AaaS company
Just as every company eventually needed:
• an HTTP strategy
• a cloud strategy
• a Kubernetes strategy
Every company now needs an agent strategy.
The question is no longer if.
It’s how fast.

4️⃣ The security model just changed
Agentic systems can:
• access sensitive data
• execute code
• communicate externally
Jensen said that out loud. Slowly.
Let that sink in.
The opportunity is enormous.
So is the risk.
In the agentic era, security and governance are the foundation.
The companies that get this right will win.

5️⃣ Synthetic data will unlock robotics
Real-world data will never be sufficient to train robots for every scenario.
Simulation closes the gap.
Synthetic data allows robots to learn faster than the real world can generate experience.
The GPT moment for autonomous systems may already be happening.
BYD, Hyundai, Nissan, and Geely just joined the platform, representing 18M vehicles per year.

The closing scene of the keynote said everything.
Robots and humans sitting around a campfire in a forest.
Playing music together.
The caption:
“The future’s here. Won’t you come and see.”
Not a warning.
An invitation.

Two stops worth making on the show floor today:
✅ Cisco Booth #1421 - The agentic era needs a secure foundation. I’ll be interviewing Kevin Wollenweber, SVP & GM of Data Center at Cisco, on what Secure AI Factory means at enterprise scale.
✅ Elastic Booth #3200 - Jensen said 90% of the world’s data is unstructured and largely inaccessible. Elastic is building the retrieval layer to unlock it. Don’t miss their sessions on eliminating the data bottleneck and how NVIDIA itself is using it.

The token factory is only as powerful as its security, networking, and data retrieval layers.

That’s the story continuing on the show floor.

#NVIDIAGTC #NVIDIAPartner #CiscoPartner

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What Boards and Security Leaders Must Know about AI-Driven Threats?

Last week, I hosted Mike Riemer, Field CISO at Ivanti on a webinar secure by design: prevent weaponized AI attacks with Kernel security strategies.

Mike put the stakes in sharp focus from the start:

Threat actors can reverse engineer a patch and weaponize it within 72 hours.
In some cases, attacks begin within 90 seconds of code being published.

Let that sink in.

This is not a technology problem you can delegate to your CISO.
It is a governance issue, and boards have a fiduciary duty to act.

In my latest newsletter, I cover:

✅ Why traditional perimeter defenses are failing
✅ What Secure by Design means  and how to hold vendors accountable
✅ Why kernel-level security is the new line of defense
✅ The questions every board and audit committee must be asking now

Knowledge without action leaves your organization exposed.

As AI-driven threats accelerate, kernel-level security has become the new line of defense.

Are you ready for it?

Watch the full conversation with Mike here:
https://lnkd.in/gP4hnwGT

Join us for the upcoming #LinkedInLive where we'll be continuing this critical conversation. Register here: https://lnkd.in/gF8YcTqf

#CyberSecurity #BoardGovernance #KernelSecurity #AIThreats #CISO #RiskManagement #IvantiPartner

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“Threat actors can reverse engineer a patch and weaponize it within 72 hours — and we’ve seen attacks begin within 90 seconds of vulnerable code being

Open article: What Boards and Security Leaders Must Know About AI-Driven Threats and Kernel-Level Defense by Helen Yu • 6 min read

What Boards and Security Leaders Must Know About AI-Driven Threats and Kernel-Level Defense

Why are companies still using 8 platforms to move money?

I just saw a CFO’s finance stack:
Stripe. Wise. Ramp. Mercury. Chargebee.
Plus 3 international bank accounts.
Eight logins. Eight reconciliations.
And they’re still losing 4–6% on every international transaction.

Here’s the hidden tax 👇
You get paid €100K → converted to USD (≈3% gone)
You pay a European supplier → USD back to EUR (≈3% gone)
That’s 6% lost moving the same money in a circle.
On a $10M business? $600K/year.

This is why Airwallex exists.
One platform to:
✅ Accept global payments
✅ Hold 20+ currencies (no forced FX)
✅ Pay suppliers same-day
✅ Issue cards globally (zero FX fees)
✅ Open accounts in minutes
One integration. One dashboard.
Companies doing $10M+ internationally save $400K–$600K/year just by consolidating.

Airwallex just opened their second HQ in San Francisco. They're bringing global-first infrastructure to companies tired of fragmented stacks and hidden fees.

So Why are you still using 8 platforms to move money?

#AirwallexPartner #CFOs

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How do you prepare for the next frontier of transformation?

AI is reshaping how we build, decide, and serve customers; and getting ready means learning, experimenting, and connecting with others who are doing the same.

You’ll find a mix of business leaders and builders at the #MicrosoftAITour. 
People like me, are focused on turning AI ideas into real impact. What I love about this experience is how hands-on it is. You not only hear about the technology, but also get to explore it, build with it, and learn directly from Microsoft engineers and the community. From secure apps to agents and solutions using tools like Foundry and Copilot, you walk away inspired and ready to apply what you’ve learned.

This 20-second clip is a throwback to my favorite moments from the Chicago tour last September 🎥

I’m excited for the upcoming U.S. stops:
📍 Washington, DC on March 10 - Register here 👉 hhttps://lnkd.in/ebyjqCQb
📍 Atlanta on April 29 (I will be there in person)- Register here 👉 https://lnkd.in/ey83fdKc
📍 Houston on May 28 - Register here 👉 https://lnkd.in/eKVZVvE9

If you’re looking to prepare your organization for this frontier transformation, join a tour near you and start turning possibilities into action.

#MicrosoftAITour #FrontierTransformation #AILeadership #MicrosoftAmbassador Microsoft in Business

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When was the last time a support call made you feel heard?

After 2.3 million miles in the air and more support calls than I can count, I've come to believe we've been measuring customer experience all wrong.
We track resolution time. Handle time. CSAT scores. But nobody measures how it felt to be spoken to.

I've been hung up on agents who said all the right things and still left me feeling dismissed. And I've had problems go unresolved by agents who somehow made me feel taken care of anyway. The difference was never the script. It was tone. Pacing. The small human signals that say I hear you before a single solution is offered.

As executives, we've optimized everything we can see on a dashboard. But the felt experience of a conversation, that's been the blind spot.

That's what made me pay attention when I came across ElevenLabs' emotional voice agent. Because it points at something I've believed for years: conversational quality is product quality. And we're finally at the point where AI can deliver it at scale.

The leaders who get ahead of this won't just have faster support. They'll have support that people remember for the right reasons.

See it in action: https://lnkd.in/eDtV-aGs

#VoiceAgent #ConversationalAI #CX #CustomerOperations #ElevenLabsPartner

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How many of your #security alerts matter?

Last quarter, my team reviewed 14,000 alerts. Only eleven led to investigation.
That's not a security program. That's noise with a compliance checkbox on it.

As a Board Director, the question I keep bringing back to leadership is simple: would we catch it before it happens?

Most organizations can't answer that with confidence. Not because they lack tools. But because they're measuring the wrong things. Volume of alerts. Hours logged. Endpoints covered. 

None of it tells you what the board needs to know: where is the human risk, and is it escalating?

The shift I've been advocating for is moving from reactive reporting to predictive intelligence. Not just flagging what already happened, but understanding behavioral patterns early enough to intervene before damage is done.

When I look at what predictive risk scoring is doing now, platforms like Teramind being able to detect behavioral shifts weeks before an incident occurs, that's the kind of intelligence that belongs in a board briefing.

Rule-based systems catch what you anticipated. Behavioral AI catches what you didn't. In insider risk, what you didn't anticipate is almost always what gets you.

Stop counting alerts. Start asking: what does this pattern mean?

#PredictiveIntelligence #Workforce #AIGovernance #TeramindPartner

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What happens when AI stops living in the cloud and starts living in the world?

That's the question at the center of NVIDIA GTC.  That’s the premier global AI conference where developers, researchers, and business leaders come together to explore the next wave of AI innovation.

From physical AI and AI factories to agentic AI and inference, this is where the breakthroughs shaping every industry get unveiled. With 500+ sessions, labs, and workshops, there's no better place to go deep on real-world AI use cases and connect with the people building the future.

Last year's GTC drew 27K in-person attendees and 40M+ keynote views. I can't wait to see what 2026 has in store.

Register now and explore the session catalog: https://nvda.ws/4kfWXS8

#GTC25 #NVIDIAPartner #AI #PhysicalAI #GenerativeAI

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What does a connected, intelligent Commerce Chain look like in action?

At Conga’s 5th Annual Inspire Awards, we celebrated real, measurable business impact with CRO Lisa Martin.

When pricing, quoting, contracting, and revenue operate as one connected system, companies move faster, price smarter, and scale growth.

Here’s what that looked like this year:
✅ Commercial Excellence — IBM
Unified quoting and renewals for 3,000+ sellers and partners worldwide, accelerating deal cycles while improving seller productivity and global customer experience.
 
✅ Future of Commerce — Electronics Digikey
2× market outperformance in 2025 by unifying e-commerce with customer-specific pricing through neural networks and real-time pricing execution.
 
✅ Momentum Leader — Pediatrics Plus
Automated ~50% of monthly billing and reduced DSO from 84 → 54 days.
 
✅ Buyer Experience — Jack Henry 
Eliminated manual pricing errors, unified siloed sales processes, and accelerated time-to-revenue for financial institutions nationwide.
 
✅ Judges’ Choice — Southwest Airlines
Reduced contract creation time to just 5 minutes, delivering enterprise-grade governance with startup speed.
 
✅ Community Champion — Natalie Myers
Amplified peer voices and strengthened knowledge sharing across the entire Conga community.

A connected Commerce Chain unlocks measurable revenue performance across the entire lifecycle.

Stay tuned for my conversation with Conga CRO Lisa Martin with a deeper dive into what the Commerce Chain means for the future of revenue leadership.

#CongaConnect #InspireAwards #CommerceChain #CustomerSuccess #CongaPartner

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
or 👉 #CXOSpiceYouTube here https://lnkd.in/gnMc-Vpj

What does it take to turn B2B influencer content into qualified pipeline?

I recently had a great conversation with Heather Barnett about this challenge and it’s clear this topic is rising on many B2B leaders’ agendas.

There’s a smarter way to approach it.

The Insight Collective and Custom Influence have put together an ebook that breaks it all down, featuring insights from leading B2B voices.

If you’re focused on making influencer marketing deliver measurable impact, this is worth your time.

https://lnkd.in/epkRekqz

#B2B #Influencer #Marketing 

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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When was the last time an AI investment delivered what it promised?

I've sat in enough boardrooms to know that question lands differently depending on who's in the room.

For most enterprises, the pattern is the same; a promising pilot, a growing consulting retainer, and a strategy deck that never quite becomes a production system.

That's the cycle Klika Tech built VELOCITY™ to break.

It's a 16-month, fixed-price program that takes organizations from AI uncertainty to a fully operational, self-sustaining AI capability. One contract. Five structured phases. And your team owns everything they build including the models, the infrastructure and the IP.

Team don't get paid for hours. They get paid for outcomes.

ROI validation begins at Month 8 so you get proof mid-journey
If AI is on your roadmap this year, reach out to see what it looks like in practice.

Drop a “Yes” comment if you want to learn more. 👇

#AI #EnterpriseAI #KlikaTech #VELOCITY #DigitalTransformation

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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Ready to launch your #career in #AI in 2026? 

LinkedIn just released its Skills on the Rise 2026 list and the signal is clear: AI is reshaping every role, not just technical ones. 

Here are the fastest-growing skills: Prompt Engineering, RAG, LangChain, Vector Databases, and Model Fine-Tuning along people skills like Stakeholder Management and Leadership Communication. Employers want professionals who can build and lead with AI.

Meanwhile, the U.S. Bureau of Labor Statistics projects 20% growth in computer and information research roles between 2024 and 2034. The opportunity is real.

I've consolidated what I learned from Coursera and U.S. Bureau of Labor and put together a table of 9 high-demand AI roles with required skills, salary ranges, and core responsibilities to help you find your best fit.

Which role excites you most? Drop it in the comments 👇

#SkillsOnTheRise #FutureOfWork #ArtificialIntelligence #TechCareers
#AI #Jobs #MachineLearning #DataScience #WomenInTech

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉#CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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9 AI Jobs to Consider in 2026

What are the two things that define a world-class data center?

Here's what I learned from Equinix team at last year's NVIDIA GTC 
(watch the 1-minute clip below)
→ Environment - power, space, and cooling
→ Interconnectivity - dense access to public clouds and GPU-as-a-service

Equinix operates 280 data centers across 77 global markets. The London facility Aaron showcased was built with his in mind: 170,000 sq ft, 100% renewable energy, 99.999% availability, and 200+ cloud interconnection points all water-cooled.

Equinix also announced they'll be the first to offer the NVIDIA Instant AI Factory; fully provisioned AI infrastructure powered by DGX GB300 and B300 systems, across 45 global markets.

This year, I'm going deeper on the #sustainability side of all of this.
I look forward to speaking with Christopher Wellise, Global VP of Sustainability at Equinix to talk about what it takes to build and operate AI infrastructure responsibly; from closing the gap between pledges and results, to whether the industry is measuring the right things.

Tune in to our upcoming CXO Spice from #NVIDAGTC. What would YOU ask Chris? Drop it below 👇

To stay current with the latest trends in #Technology and #Innovation,
Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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Where are the real conversations about the future of revenue lifecycle happening right now?

At Conga Connect.

Just arrived at the venue and the energy is already building. This quick clip gives a glimpse of the space and a great catch-up with Amy Williams from the Conga team as things get underway.

Looking ahead to a packed agenda for Day 1:
✅ The future of commerce keynote from David Osborne CEO of Conga
✅ Accelerating Innovation across the commerce chain from Rohit Chhabra, CPO
✅ My 1:1 with Lisa Martin, CRO, diving into Commerce Chain
✅ Tonight’s customer panel and awards
✅ And wrapping the evening with the VIP dinner with Conga executives, select customers and fellow analysts Shelly DeMotte Kramer, Roy Atkinson, Eric Kavanagh.

Events like this are where product vision, customer experience, and strategy come together. I’m interested in hearing how organizations are approaching revenue lifecycle transformation and connected commerce.

Let's connect if you're here at Conga Connect. Or follow #CXOSpice to get the latest updates.

#CongaConnect #RevenueLifecycle #CPQ #CommerceChain #Analysts #CongaPartner

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What does responsible AI governance look like when the infrastructure at stake is an entire city?

It's a question that I'm proud to have helped answer along with an exceptional group of experts in collaboration with AI & Partners.

In this whitepaper, Digital Public Services: Governance Challenges in AI-Enabled Smart Cities, we explore how we can build trustworthy, interoperable urban infrastructure as AI becomes central to transport, energy, health, and public administration.

Key takeaways:
✅ Interconnected systems create cascading risks - resilience must be built in by design
✅ Interoperability and open standards are governance tools rather than just technical ones
✅ Privacy-by-design is essential as sensor networks and data fusion expand across cities
✅ The EU AI Act creates real obligations for municipalities deploying high-risk AI

Thank you to my fellow contributors for making this such a rigorous and timely piece of work:
Sean Musch, Michael Charles Borrelli, Dr. Don Liyanage, Dr. Benedikt Kohn, Harvey Castro, Lisa Ventura MBE FCIIS MBCS, Mariia Shcherbakova, Patrick Orsos, Shreyas Karanjkar, Edward Cole, Mitko Karushkov, Vibhav Mithal, FHCA, Mateo Jarrin Cuvi, Michael Boevink, Ina Schöne, Richard Chiumento, and Carolyn Harrison.

If you work in urban policy, AI regulation, or digital public services, this one is for you. 

#SmartCities #AIGovernance #EUAIAct #DigitalTransformation #AI

To stay current with the latest trends in #Technology and #Innovation,
Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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The Battle

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taplio

The Battle

Joeri Billast

Helen Yu

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Joeri Billast's LinkedIn Performance

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Performance ScoreJoeri Billast's LinkedIn Performance