Communication is the bridge between us. It connects us, builds trust and creates understanding. To me, there’s nothing more important in the world right now than improving communication.

That passion has driven everything I’ve done in my professional life — from writing books to founding a copywriting firm to becoming an adjunct professor of communication. Now, when AI is generating so much of the communication we encounter online, I feel a new urgency to help individuals and organizations keep their writing skills fresh and their communication authentically human.

**About me**

To learn about hiring me as a trainer, writing coach or speaker, visit jessicamehring.com.

For my academic research and personal thoughts on the intersection of communication, humanity and trust, check out Trust Fall on Substack: jessicamehring.substack.com.

**About Horizon Peak Consulting**

Double the number of subscription seats. Thousands of webinar registrations. You look like a rockstar to your leadership team. If you're not seeing those kinds of results with your current marketing copy and content — we need to talk.

I founded Horizon Peak Consulting in 2013 to help B2B technology companies create higher performing, more human-friendly marketing and sales enablement assets. We offer conversion content writing, copywriting, messaging strategy and AIO strategy to help our clients achieve their most aggressive marketing and sales goals.

If you want rapid results and long-term trust from your audience, with zero robo-writing watering down your differentiation (see my posts on “the replicant effect” for my opinions on THAT nonsense), let’s talk: horizonpeakconsulting.com/contact

LONG LIVE THE EM-DASH!

Jessica Mehring

Most talk about what AI is. I'm more curious what your customers keep trying to tell you.

Small teams move fast with AI because they're already following their customers closely. 
They adjust based on what they learn, not what they guess.

Solo founders building their first app? 
They're coding six AI agents before they've watched their first ten customer conversations to understand where people are stuck.

I help you skip that expensive AI detours.

What I do:
- 90-day projects where we stop talking about AI and start listening to what your customers do when they interact with you.

- Where do they hesitate? Where do they ghost? Where do they ask the same question five different ways?

That's where AI closes the gaps between what customers need and what you're delivering.

Sometimes it's onboarding that confuses customers. 
Sometimes it's the first conversation where you're solving the wrong problem. 
Sometimes it's three months in when they quietly leave.

Whatever it is, once you see it clearly, it's obvious.
Simple is hard to do alone.

What past clients notice:

"Our whole team's viewpoint on how to present ourselves changed"
"He helped position our business for acquisition"
"We asked for X. He delivered X, Y, Z, and more"

Host of The AI Optimist (100+ episodes) - 
how real creators and businesses co-create with AI, not the mainstream hype.
 
📩 What's the one thing your customers keep showing you that you haven't figured out yet?

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The Battle

Jessica Mehring

Declan Dunn

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