RoboSuccess

CEO and Founder

Humanoids Summit

VP of Marketing

Duckietown

As the Head of Growth at Duckietown, I spearhead strategic initiatives aimed at driving business expansion and enhancing market penetration. My role involves a dynamic combination of data-driven marketing strategies, user acquisition, and partnership development to foster scalable growth. I focus on identifying and capitalizing on new opportunities to increase our customer base and strengthen our brand presence in the autonomous vehicle learning environment. By leveraging innovative outreach techniques, I ensure that Duckietown not only reaches but exceeds its growth objectives, maintaining its position at the forefront of educational robotics.

Head of Customer Success

Daily Connect

As a leader, my responsibility is to oversee the overall customer satisfaction of the company. This role involves strategizing and implementing processes that improve customer interactions and experiences across all touchpoints. My goal is to create a department and various strategies to help us understand customer needs and expectations, analyze feedback, and coordinate with different departments to ensure a cohesive and positive customer journey. I am working on monitoring and improving the performance metrics, leading customer experience teams, and staying abreast of market trends to drive improvements in service quality, customer retention, and brand loyalty for our different products.

Chief of Growth

The Latina Success

As a passionate advocate for diversity in tech, our team is dedicated to promoting and supporting Latinos in the industry. We strive to educate and empower the Hispanic community with effective strategies for success in Customer Success. Join us in our mission to create a more inclusive and equitable tech landscape for all.

Founder

Formant

As the first Customer Success Manager, I played a pivotal role in shaping and driving the success of our organization. I strategically developed and implemented various initiatives to enhance our services and pave the way for a successful market launch. Being the pioneer CSM, I established best practices and procedures that became the foundation for our customer success department.

Principal Customer Success Manager

Blue Ocean Robotics

Throughout my time at Blue Ocean Robotics (BOR), I prioritized providing exceptional services to customers by meeting their needs and ensuring their satisfaction. I served as a voice of the customer, communicating their feedback and requirements to Marketing, Sales, and Product Development teams.

Senior Customer Success Manager (Americas Region)

Genius Plaza

During my tenure, I successfully established and oversaw the development of the Customer Success and Customer Service departments, playing a pivotal role in their creation and growth. As a leader, I implemented effective strategies to ensure the success of our customers and drive the company's Go-to-Market initiatives.

Head of Customer Happiness at Genius Plaza

Plataformai

As a key member of the team, I played a pivotal role in the successful implementation of our software solutions for clients. By providing exceptional service and acting as a trusted consultant, I assisted clients in improving their administrative processes and achieving their goals. I effectively managed a portfolio of over 100 customer relationships, working closely with them to create efficient workflows and enhance their procedures.

Lead of Implementation

Robot GDL

As a pivotal team member, I assumed a leadership role in overseeing the operations of sales, marketing, and customer experience departments, driving their success and ensuring seamless operations. I spearheaded impactful sales campaigns that yielded significant results, positioning the company for growth and prosperity.

Director of Customer Operations

Aligning technology, humans, robots, and business | Chief Customer Officer | Technology, SaaS, RaaS and Robotics Expert | Startup Advisor | Women in Tech Advocate | Latinos in Tech Mentor

As a proud Latina with over 15 years of experience leading Customer Success and Growth teams across high-tech startups, I bring a unique perspective shaped by my heritage and professional journey. My background as an Industrial Engineer and current pursuit of an MBA provides me with the strategic and analytical skills necessary for scaling businesses and identifying market fit.

Throughout my career, I’ve had the privilege of working with diverse teams to cultivate customer-centric cultures and drive operational efficiency. I specialize in guiding companies through various growth stages by implementing Customer Success frameworks tailored to their unique needs. My passion lies in helping founders and executives understand the vital role Customer Success plays in achieving sustainable growth.

As a member of the Women in Robotics community, I am dedicated to empowering women in tech and mentoring fellow Latinas to pursue careers in STEM. Most recently, I founded The Latina Success, an agency that supports companies' Customer Success initiatives by providing fractional services designed to optimize customer engagement and retention strategies.

Jesica Chavez 🤖🎙️

Happy International Humanoid Day!

Celebrating this day at the best event with the best community ever!

Humanoids Summit

#HumanoidsSummit #Humanoids #AI #Robots4Good

The day has finally arrived! The Humanoids Summit kicks off today, and I can’t wait to reconnect with familiar faces and meet the amazing robots coming to life on our stage.

Humanoids Summit 
#Humanoidssummit #robots4good

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What an incredible way to close out the year—an outstanding event surrounded by inspiring people. The Humanoids Summit Silicon Valley 2025 brought together more than 2,000 attendees and showcased just how far this industry has come. I’m truly proud to be part of this community and to witness these advancements firsthand. Already looking forward to what 2026 will bring.

Jeff Frick Kimate Richards Modar Alaoui Marya Unwala Lisa Her Duk Chun Jeff Burnstein Jeff Pittelkow Niv Sundaram Roy Zorba Lorenzo Juncaj Evan Wineland Aadeel Akhtar, PhD

#HumanoidsSummit #EndoftheYear #Robotics #AI

🚀 Check out the latest release from ObotX - open source universal robots!

The team has launched a new open-source Mobile Manipulator repository featuring the MORPH Series—two parallel-manipulator configurations on an omnidirectional base, all running in the simple Google DeepMind MuJoCo interface. Anyone can download, simulate, and experiment with the system.
What stands out is ObotX’s focus on radical affordability (estimated ~$1,500 build cost vs. ~$35,000 industrial systems) and their commitment to keeping the design open for personal and research use. The project is also rooted in a social mission: using accessible robotics to reduce hazardous labor and create pathways away from child labor worldwide

Repo 🔗 https://lnkd.in/dqDRWnZ7

#Humanoids #AI #Robotics #Simulation #OpenSource

Happy Thanksgiving to all my amazing community! 🧡

I officially started celebrating Thanksgiving 12 years ago when I moved to the United States, and every year it reminds me how much I have to be grateful for.

I’m thankful for this incredible journey, for the friendships I’ve built along the way, and for being part of such an inspiring community. I feel truly lucky to work on meaningful projects and collaborate with incredible companies and people.

Wishing you all a warm and joyful Thanksgiving!

#HappyThanksgiving #Thankful #Grateful #LatinainTech

Did you see those moves from Booster Robotics? 
As someone who loves dancing, I’m secretly hoping I get my moment to dance with him at the Humanoids Summit. 🤖💃

#HumanoidsSummit #Humanoids #PhysicalAI #WomeninRobotics

A human-inspired neck for humanoids, what a fascinating work!

Could this unlock new use cases for medical applications as well?

While many still criticize the humanoid boom, I see a different reality: these systems are evolving to support a wide range of use cases, some more meaningful than others, including advancing healthcare and medical research.

#Humanoids #AI #PhysicalAI #WomeninRobotics

The Humanoids Summit is returning to Silicon Valley, and the excitement is growing! We're almost at a sell-out, so if you don't want to miss this year-end event, be sure to reserve your spot today. 

#HumanoidsSummit #SiliconValley #AI #EmbodiedAI

https://lnkd.in/gRWHEVuJ

Open article: Humanoids Summit Returns to Silicon Valley by businesswire.com

Humanoids Summit Returns to Silicon Valley

Now getting ready for Tokyo 2026!

Grab your ticket now www.humanoidssummit.com

What an incredible experience. 
Thank you to every attendee, speaker, sponsor, exhibitor, and partner who made the Humanoids Summit unforgettable. With thousands of leaders and innovators coming together, the energy, ideas, and momentum were truly inspiring.

📍 Registration is now open for Humanoids Summit Tokyo 2026 — we can’t wait to see you there

#HumanoidsSummit #EmbodiedAI #PhysicalAI #AI

Nacre System

Nacre System [www.nacresys.com] stands at the forefront of automation solutions, embodying the next generation of technology. With a sharp focus on leveraging artificial intelligence and the Internet of Things, Nacre System excels in delivering cutting-edge Supply Chain solutions. Its innovative offerings empower organizations to revolutionize their customer experiences, ensuring swift turnaround of order deliveries. Moreover, software solutions of Nacre System seamlessly integrate with existing automation systems (WMS/ERP/OMS), further enhancing operational efficiency and effectiveness.

Chief Executive Officer

BrainTribes

BRAINTRIBES works on AI & IOT to deliver next generation solutions that can enable organisations, render enduring positive customer experiences while seamlessly integrating with existing systems of automation

Symphony Marketing Solutions (Now Genpact )

Market research and consumer behaviour insights for cpg manufacturers and retail outlets

Director-Head,Market Information Group -Center Of Excellence

Financial Planning &Strategies, Global web Traffic analytics

MANAGER-Financial Planning &Strategies, Global web Traffic analytics

Sapience

Infrastructure Setup, Development and budgeting.Lead the managerial team in development of product design for more than 20 projects executed in the areas of ERP solutions for Engineering Industries, Hospital management solutions, Customer Relationship Management solutions, Accounting Packages and Distribution management Systems and identifying the market.

Director- Technology & Solutions

An entrepreneur
Innovation,  Business strategy, Solution design, Problem Solving, Team Building, Lean startup.

Satish Menon

Part 1 — From Systems of Record to Intelligent Operations (Post 1/3)

This post is part of a three-part LinkedIn series exploring how AI agents and agentic AI are transforming legacy ERPs into intelligent systems. Parts 2 and 3 will be posted over the next couple of days.

For years, organisations across sectors—manufacturing, distribution, services, retail, and more—have invested heavily in ERP platforms as their trusted systems of record. These systems were designed to capture transactions, store data, and maintain operational structure.

But as business complexity increases, many organisations are finding that traditional ERPs struggle to keep up with real-time demands: dynamic workflows, higher product variation, rapid decision cycles, and the need for operational intelligence.

This is where AI agents and agentic AI are reshaping expectations.
Instead of merely recording events, companies are now augmenting their ERPs with intelligent layers that interpret, predict, and act.

AI no longer just supports the system of record—
it transforms it into a system of intelligence capable of improving accuracy, automating tasks, and enhancing decisions across the organisation.

DEFTLAB FZCO Divya Nair Karthi Raju Maya Menon S. Kumar

# upgradeyourerp #erpupgrade #artificialintelligence #AI #supplychainautomation #digitaltransformation #AIagent #agenticAI

3+ decades in Solution Building, Digital Transformation, Supply Chain Optimisation & Automation | AI, IoT & Tech Strategy

taplio

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Jesica Chavez 🤖🎙️

Satish Menon

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taplio

The Battle

Jesica Chavez 🤖🎙️

Satish Menon

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jesica Chavez 🤖🎙️'s LinkedIn Performance

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