Jerry Macnamara

ProvenChaos

Business is not only the economic engine of the world, but it is also the engine of cultural change. Our mission is to positively impact a healthier, happier world where people live life on their terms, with intention, because of better business. By equipping our CEOs with frameworks to lead and a support system to help, businesses will fulfill the promise to their customers, vendors, and employees.

ProvenChaos. Weird company name, right? 

Let me explain because you’ve probably experienced it yourself.

You’ve Proven there is a pain point you can solve in the market, but you feel in Chaos because your systems, people or processes haven’t kept up. Or, maybe you feel in chaos personally because the business is stealing all your energy and time away from your family, so there is a lack of fulfillment despite your success.

That’s ProvenChaos.

Have you ever had that ProvenChaos feeling? I bet you have.

Learn how we can help at ProvenChaos.com

Founder and CEO

Best Places to Lead Show

Your company has the potential to be great. The leader’s responsibility is to unlock that potential - or doom it to mediocrity.

On the Best Places to Lead show, you’ll learn the hard-fought lessons from the front lines earned by business leaders who have already had their teeth bashed in and lived to tell about it. We’ll share the tips, tricks, mindsets, and frameworks that allow great leaders to lead differently. Register to attend live, ask questions, and level up.

The show airs every Thursday at 3:30 pm ET / 1:30 pm MT.

Host

JerryMacnamara.com

Jerry Macnamara helps businesses and people succeed. He consults to entrepreneurs, business owners and managers about creating value-driven organizations, which deliver results. The goal is to intentionally uncover the Soul of the organization and engineer strategic plans that produce highly accountable environments and deliver results.

Chief Thinker

12 Mavens

Soccer Classroom

Soccer Classroom is dedicated to helping volunteer soccer coaches find fun, inspiring and positive ways to develop youth soccer players. By using a "player-first" mentality, coaches will see the big picture of player development which leads to long-term success on the field.

Soccer Classroom is Jerry's "community service" project. Through this online coaching platform, Soccer Classroom reaches over six thousand fans on Facebook and over half a million coaches and players in countries all over the world. The magnified resulting impact on players and teams is immeasurable.

If you are a business, coach or administrator who can add value to the Soccer Classroom community, we invite you to connect with us.

Creator

McCoy and Company

McCoy and Company (MAC), the commercial arm of North Florida Field Services, Inc., spun out from the parent company in December 2014. Utilizing the same white collar approach to a blue collar business, MAC services Property Managers, Owners and Architects in realizing their construction visions.

NFFS General Contractors

Founded in 2007 by Marti McCoy with $5,000 and a borrowed trailer, NFFS General Contractors has grown to be a leader in the REO home repair, property preservation, maintenance and inspection of residential homes. Headquartered in Jacksonville, Florida with additional offices in Tampa, NFFS completes restoration work across the state of Florida for Banks, Hedge Funds and Equity Funds. The company is a Top 10 Vendor nationally to Fannie Mae.

NFFS was named the Fastest Growing Company in Northeast Florida in 2012 by the Jacksonville Business Journal. The company maintained a three year average annual revenue growth rate of 372%. In 2013, the company earned place #18 on the JBJ list and joined the Inc 500 Fastest Growing Companies list at #8 Construction industry, #15 in Florida and #238 nationally with a four year growth rate of 1,808%. In 2014, the company again was profiled in both the JBJ as a Fast Company (#7 growth, #8 total dollar growth) and Inc. magazine at #904 nationally. (Profile: http://www.inc.com/profile/north-florida-field-services) Florida Trend magazine recognized NFFS as one of the "Best Companies to Work For in Florida" in 2014. (http://www.floridatrend.com/article/17368/best-small-companies)

Jerry's central role is running the business-side of the company: setting the strategic direction, solving the problems of growth while maintaining and expanding profitability. 

In 2013, the Jacksonville Business Journal recognized Jerry an "Ultimate CEO" for leading NFFS through this high-growth cycle as well as his contributions to the community.

In 2014, the Jacksonville Business Journal recognized Jerry as a "40 Under 40" award recipient.

TotallySoccer

Totally Soccer is a leading provider of soccer jerseys, uniforms and field equipment to teams and clubs across the country. The direct from the factory approach makes buying soccer gear easier, cheaper and faster.

Totally Soccer leveraged its infrastructure and systems to smartly branch into other sports to offset seasonality and increase buying power. The company owns and operates a suite of sports websites that sells custom sports uniforms.

President

Jogo

Jogo is a leading producer of team sports apparel throughout North America. To secure his Management Consultant Visa, Jerry was certified as an expert in the US soccer market. In this position, he built systems and procedures to align manufacturing, sales and marketing.

Sales & Marketing Consultant

Soccer Post

Soccer Post is a franchise company specializing in providing soccer equipment to youth and adult teams, clubs and leagues. Jerry helped the organization grow from a single location to expanding the operation to thirty-five stores selling over $15MM across the country. As VP of Operations, Jerry wrote the training manual, opened the stores and interfaced with vendors such as Nike and Adidas. 

Entrepreneur magazine recognized Soccer Post as a Franchise 500 company.

Vice President Operations

Helping CEOs Scale without Stress | Franchise 500 (2x), Inc500 (2x) & Biz Journal Fast 50 (3x) + Trend Best Places to Work | Ultimate CEO | Proving Good Guys Finish 1st since 1974 | Host "Best Places to Lead"

Your business is working, but can it do more?
 
Like most business leaders, you've likely spent sleepless nights obsessing over your company's future. You’ve closed your office door, scratched your head, and wondered what to do next.

You're anxious about losing your best employees while regretting not letting go of underperformers sooner.

Does this sound at all familiar?
Feel Trapped: You lack a clear execution plan and are overwhelmed by daily crises, running from fire to fire.

Employee Frustrations: Miscommunication and unclear directions leave you shouldering the burden alone.

Unmanageable Growth: Scaling your business feels impossible without the right systems and processes.

Fear Over Joy: Constant fear paralyzes and frustrates you, stealing the joy from your work.

It doesn't have to be this way. With a proven track record leading award-winning companies across multiple industries, I’ve developed a system that drives success. 

Here are some of the results I’ve produced:

Franchise Growth: I helped grow a franchise company from $5MM to $15MM in just 18 months, earning a spot in the Franchise 500 (2x).

Manufacturing Excellence: I transformed a forty-year-old manufacturing company to achieve a 98% on-time delivery rate.

Successful Exit: I started, scaled, and successfully sold an internet business.

Construction Leadership: I led a construction company from $7MM to $30MM in three years, making it to the Inc 500 (2x) and Best Places to Work.

Here’s the truth…
Your product doesn’t matter. 
Your service doesn’t matter. 
Your industry doesn’t matter. 
Your channel doesn’t matter. 

Your business is widgets, plain and simple…  and the only thing that matters is your leadership approach.

However, on-the-job training is stressful and costly, eating away at your opportunities and profits.
If you want to scale without stress, join our exclusive mastermind of high-growth B2B CEOs. Learn from my experience and avoid the pitfalls that can derail your progress.

Book a call: https://calendly.com/jerrymacnamara/25-minute-zoom

“They’re not listening…I just don’t get it!”

Me: "It’s not them, it’s you." 🤯

Most leaders just tell.

They tell people what to do.
They tell people what happened.
They tell people what’s next.

But telling doesn’t inspire.
It informs.

And then, “People just don’t listen…”

The Ops Leader was initially shocked when I gave him that tough feedback.

He’s black and white, efficiency-driven. Great at  the “what.” Enneagram 1.

But he sucks at telling stories.

You see, the real magic is in storytelling. 

It’s where you connect to emotion and move people to action.

A great story turns a plan into a mission.
It turns compliance into commitment.
It makes people feel the “why,” not just memorize the “what.”

Here’s what I’ve seen: 
Great leaders are storytellers.
Build belief before they demand behavior.
Use story as a bridge between logic and emotion. Connect data and drive.

So if you want to lead better…
Stop just telling. Logic justifies.
Start storying. Emotion drives action.

Because people don’t follow instructions.
They follow inspiration.

I was on a call with a CEO who had reached her limit.

↳The team was grumbling. 
↳She was micromanaging. 
↳She was unclear.

She’d reshuffled the team, clarified the strategy, aligned priorities, and poured fuel into execution.

And still, deadlines were missed, the content didn’t land, and the team kept talking about ideas while results quietly evaporated.

She said something I won’t forget:

💡 “At some point, I have to stop asking what’s wrong with the plan... and start asking what’s wrong with the people.”

She's right. That’s the trap.

🙏 👉 You hope good people will eventually "get it."

Even when the data says otherwise...

When clarity is present and execution still falters, it’s not a strategy issue.
It’s a standards issue.

Time to make a change. 🚀

You can’t build a great company on hope and hesitation.

Quit accepting mediocrity.

Citi

Transform and improve control posture, prevent risk, modernize and optimize technology systems
-Automation Delivery: Streamline and enhance technology with automation, data science, machine learning and artificial intelligence.
-Technology Chair for Executive Automation Council = automation of all phases of control, monitoring, testing, measurement and operations that support Information Security, Data Security, Identity Security, Access Security, Technology Strategy Automation, Preventative Control Strategies, Intelligence Security, External (Third Party) Security, Network Security, Cybersecurity, Insider, Engineering, Architecture, Modernization and Escalation processes, controls and measurements.
-e2e Security Posture Improvement: Strengthen end-to-end security measures to protect against threats.
-Regulatory Consent Order Closure: Ensure timely closure of regulatory consent order commitments.
-Optimization of Control Environment: Enhance the effectiveness and efficiency of control environments.
-Continuous Monitoring | Key Metrics: Implement continuous monitoring, track key performance metrics.
-Lead Global Functions: Test | Assess: Oversee global functions for testing and assessment.
-Third Party | Architecture | Network: Manage risk, optimize vendor, architecture, and network operations.
-Technology Strategy | Security | Data: Develop, execute key strategies focusing on security and data through Innovation Optimization and Automation.
-Attract Key Leaders & Teams: Source and lead world-class globally strategic and high performing and multi-regional technology, security and modernization professionals.
-Drive high efficacy and business value with velocity and transformative strategies in a highly complex globally systematically important bank (GSIB), technology functions, data, security, perimeter and surrounding third party network.

SVP Technology, COO | Global Technology - Cybersecurity - Risk & Control | AI ML Quantum Automation

Huntington National Bank

Executive Risk Officer & Head of Cybersecurity, Technology Infrastructure, Cloud Architecture and Modernization Risk
-Direct risk strategy and governance in Technology, Cybersecurity, Cloud Modernization, Merger & Acquisition integration and Secure from the Start 
-Partner with Global CISO, CIO, CTO, Business providing risk based strategic direction, secure system advisory budget prioritization, roadmap, regulatory and board risk messages for firmwide Technology and Cybersecurity
-Establishment of risk measurement to appetite, monitoring, assessment programs, and framework oversight
-Attract, lead, and develop a talented team of Senior Risk Directors with responsibility to security of Technology, Cybersecurity, and Multiple Cloud domains
-Build strategic domain maturity modeling and prioritization of strategy, budget and growth goals through risk-based intelligence
-Provide market benchmark, regulatory and industry framework supported guidance to technology and cybersecurity plans and systems

Executive Risk Officer - Cybersecurity, Technology Infrastructure, AI, Quantum & Cloud

JPMorgan Chase & Co.

Technology & Cybersecurity Risk and Compliance Multiple Domain Owner 
-Lead a senior cybersecurity operational risk team, providing oversight to JPMC Cybersecurity Transformation and Global Technology Initiatives, assessing Risk, control design, and KRI/KPI Program
-Provided assessment, advisory and challenge functions for Global IAM, Digital Certificate, Data Security, Cloud / Hybrid Cloud, and Insider Threat including coverage of regions (LATAM, EMEA, APAC & AMER) and externally hosted (third party applications, virtual data rooms, website, and trading venues)
-Process, risk and control domain management, product and control design, completeness of strategy and efficacy of JPMC total estate of exceeding 60MM entitlements, 6,000+ systems in production, 7,500+ third-party and web-based relationships, digital, cloud and data center strategies, data security, threat, high risk entitlements & roles
-Transformation oversight to highly complex and firmwide control and tooling modernization initiatives. Focuses include identity, security of authentication strategies, privileged access solutions, data management for complex architectures and controls, digital key certificate management practices, and e2e access management controls. 
-Various firm-wide Council and Committee memberships driving risk identification and mitigation
-Technology risk monitoring strategy, design and maturity model
-Global Technology Program Management Office Strategic Programs oversight and model design
-Cybersecurity Transformation Program, Strategic Global Technology Roadmap
-2LOD IAM Control Domain Lead for Global Identity & Access Management ~1.5K organization, Technology Asset Management, Significant Programs and Technology Strategy
-Advisory and challenge functions for technology and cybersecurity strategy and operations teams
-Risk assessment of LOB privileged and access management risk with portfolios including vendor

Executive Director - Technology & Cybersecurity Operational Risk Management

Bank of America

Business Risk & Controls - Global Technology & Operations
-E2E Process & Controls design, improve and build responsibility
-GT&O Third Party Oversight including vendor (4,000+) and partner (2,400+) programs
-Risk Executive aligned to GT&O Third Party, Information Security, Cloud Security, and Access Mgmt 
-Key Initiative Portfolio oversight, POV: Identity & Access Transformation, App Host Internal Cloud
-Chaired Third Party Risk governance routine covering GT&O, led enterprise forum coordination
-Owned strategy for Third Party vendor management products, risk reporting system and process
-Regulatory examination, cybersecurity horizontal, OCC monthly status review and attendance
-Influenced Global Procurement, Global Information Security for 3rd/4th party risk mitigation
-Design of Third Party Risk playbook, and program development for Global Technology & Operations
-Risk assessment, RCSA, Risk ID scoring, modeling, prevention, control improvements, assessment

Operational Risk & Tech Executive - Global Technology & Ops, Global Risk Management | Enterprise

Strategic Cost & Vendor Management 
  -Complex and cross functional change through strategic third party and vendor integration
  -Future state development, design, implementation and control monitoring
  -Initiatives spanning multiple business lines in North America Global Consumer Group
  -Management of vendor management, financial analyst and business control team 
  -Process and technology change management and execution of strategy

SVP Strategic Cost & Vendor Management Executive | North America Global Consumer Group

Morgan Stanley

Technology Initiative PMO
  -Program structure and management, design and operational improvement
  -Operational platform technology migration, imaging platform, mortgage technology initiatives
  -Portfolio acquisition and integration including Saxon Mortgage, multiple high profile acquisitions
  -Complex cross functional project oversight and leadership
  -Governance routine and executive level presentation

Director, Technology Project Management Office | Mortgage

Nationstar Mortgage

Management of Vendor Management and Strategic Sourcing Operations
-Design and management of e2e sourcing and vendor management function and staff
-Vendor management, sourcing strategy, and risk management for enterprise
-Key partnership development, market innovation, solution design through third party collaboration
-Management of technology non-contractual purchasing and requisition processes
-Information Technology and Marketing budget review, control and oversight

Head of Vendor Management & Strategic Sourcing Operations | CIO and Marketing Oversight to CEO

An accomplished visionary technology, risk and change leader, with a 25+ year career spanning firmwide technology and cybersecurity Risk, product management, data security, continuous monitoring, control improvement, identity and access, complex program, acquisition evaluation, integration and third-party oversight. Delivery of large scale and multifaceted ‘change the bank’ 're-invent' and ‘operational excellence’ initiatives, partnering with key leaders in Global Technology, Information Technology, Cybersecurity, Operations, Business and Board. Communication and implementation of transformational change, advanced strategies in artificial intelligence, automation, optimization, evolving threat continuous adaptive security posture and risk prevention. Regarded for significant contributions in sector wide, marketwide and firmwide events and substantial security scenarios. Leads innovative modernization and accelerated execution. Expertly designs, defines and operates aligning to a consolidated vision and employs well dimensioned strategic roadmaps. Attracts and inspires world class talent, highly sought after leaders and intelligence to achieve outcomes with high efficacy and efficiency.

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Jerry Macnamara

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jerry Macnamara's LinkedIn Performance

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