Jenny Wood

Penguin Random House

Author of "Wild Courage: Go After What You Want and Get It", a business non-fiction book about how to chase what you want. And achieve it!

Author

Harvard Business Review

Write leadership, teamwork, and career pieces for Harvard Business Review.

Writer

Google

Lead large team across North and South America that helps F500 companies implement, optimize, and troubleshoot media campaigns.

Director, Americas Media Operations, Technical Service Managers

Founder of one of Google's largest and fastest-growing Career Development initiative in 25 years. We have 97% positive feedback with tens of thousands of people participating in the program. 

Our goal is to help Googlers increase their influence and impact in their current role and/or land their next role at Google. Be bold, be curious, be you.

Founder, Google's Own Your Career Program

Lead team of 25 full-time Googlers across 14 global cities to provide outstanding customer service on mobile apps troubleshooting issues. Influence stakeholders to make products easier to sell and improve sales teams' ability to sell them. Achieve metrics like turnaround time and customer satisfaction scores. Build awesome team culture and mentor women and other underrepresented groups. Also accountable for 18 offshore vendors.

Head of Global Customer Care, Mobile Apps

Head of Regional Customer Care, US West Coast

Lead 8-person business analyst team for Telecom industry in Google's sales & marketing organization. Advise senior executives at Fortune 500 companies on consumer and market data, insights, marketing strategy, and digital measurement & attribution. Responsibilities across brand and performance marketing, including omni-channel impact, customer segmentation, and brand-building.

Focus on D&I initiatives including equity, promotion diversity, and community inclusion.

Head of Analytics & Insights, Telecom Industry

Strategy and Operations Manager

Senior Analytical Lead

Account Strategist

Lambda Educational Technologies

Quality Assurance Manager

Harvard Business School

Research Associate

Author. Speaker. Founder, Google’s Own Your Career Program. Google Executive, America's Media Operations.

Order my NYT bestselling book: itsjennywood.com/book. WILD COURAGE: Go After What You Want and Get It will help you get seen, get heard, and get ahead.

Join 70K+ others who read my newsletter at itsjennywood.com/newsletter. It’s full of free tips to get what you really want in life.

18 years ago, I was an anxious, entry-level employee at Google. 

Then I chased my future-husband off the subway and gave him my number.

That moment made me realize the life I want won’t just happen to me. 

I have to chase it. And so do you! 

That mentality led me to become an executive at Google running a large operations team that helps drive tens of billions in revenue a year. I also founded Own Your Career, a large career development initiative at Google with tens of thousands of people benefitting.

After climbing the ranks from entry-level to executive, I realize something. What if the traits you need to get ahead are the exact opposite of what you’ve been told? To be successful you need to be:

Weird
Selfish
Shameless
Obsessed
Nosy
Manipulative
Brutal
Reckless
Bossy

And that takes courage. Wild amounts of it.

So I wrote a book! It’s called, WILD COURAGE: Go After What You Want and Get It, and it became an instant New York Times bestseller. 😮

I’m so excited for you to order it at itsjennywood.com/book and be more bold, persuasive, and successful. 

Follow me for advice to achieve your goals and get what you want. Unapologetically. 

The opinions I state on LinkedIn and other public forums are my own, not those of any past or present company.

NICE

Services Sales Executive

Avaya

• Partner with account teams across diverse verticals and industries, creating custom telephony and contact center solution value propositions.
• Create engaging product demonstrations for customers, aligning solutions to client needs and business objectives.
• Led end-to-end execution of strategic, complex enterprise sales cycles.
• Directed efforts of the sales, engineering, operations, legal, and pricing teams to prepare and present comprehensive proposals to large and/or multinational customers.
• Regularly conduct knowledge transfer sessions of evolving offers with internal and external stakeholders.
• Actively negotiate global services contracts and Statements of Work, manage proposal responses, and draft amendments.

Global Accounts Deal Manager

•	Consulting with potential and existing customers to define business requirements, developing service models for customized telephony, conferencing and contact center solutions.
•	Functioning as a subject matter expert (SME) and services solution architect throughout the pre-sales phase for Avaya’s cloud and customized SaaS offers.
•	Working closely with business development teams, sales executives and pricing analysts to construct and secure multimillion-dollar multinational contracts.
•	Presenting customers and SI/SP partners with articulate value propositions for on-premise, hosted, CAPEX and/or OPEX hybrid solutions.
•	Liaison between the internal global stakeholders within Sales, Delivery, Finance and Legal.
•	Negotiating customized global framework agreements and Statements of Work, ensuring product and services are fit for purpose and customer SLA expectations are either met or exceeded.
•	Proven track record of meeting or exceeding annual services quotas.

Cloud and Managed Services Architect - Global / Complex Deals - EMEA

•	Coordinated with Avaya channel partners to create financial models converting customers from CAPEX to OPEX and SaaS solutions.
•	Instituted global collaboration initiatives within the managed services division to standardize three disparate sales tracking funnels and led the division wide rollout and training plan of Salesforce.com.
•	Analyzed sales funnel to identify and rectify weak points in the services sales cycle and processes. Used this data to make recommendations on how to reduce delays and enhance the quote-to-cash process.
•	Increased the effectiveness of the sales team by developing and maintaining internal knowledge management sites for pricing and commercials.

Technical Sales Solution Manager

• Implemented a communications strategy in support of a product launch into new markets which resulted in three contracts with global telecommunications service providers, totaling $22M+ revenue over 5 years.
• Composed regular organization-wide communications consistently recognized by executives for quality content.
• Developed sales documentation, tools, presentations, and other customer-facing marketing materials for Avaya’s homepage and internal resource portals supporting global business development managers and channel sales teams.

Marketing Communications Manager

Strategically Partner with Customers Through Effective Communication and Relationship Building, Empowering Solution-Focused Sales to Champion “Win-Win” Business Results. 

Areas of Expertise: Cloud Technology Subject Matter Expert | Direct Sales and Channel Partner Management | Sales-Focused Customer Presentations | Complex Negotiations and Service Agreements | Annual Revenue Goal Tracking and Achievement | Business Growth Strategies | Customer and Employee Workplace Culture Alignment | Digital Transformation | ROI/TCO Business Growth Analysis

"Innovative Solutions For Measurable Results"

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