parcelLab

• Administered Zendesk platform, maintained dynamic templates and placeholders, and implemented automated alerts, ensuring smooth customer support operations
• Designed and implemented trigger flows, cron jobs, and worked with JavaScript to create Emails and Track&Trace pages in HTML & CSS, enhancing usability and boosting conversion rates
• Collaborated closely with Engineering, Implementation and Customer Success teams, analyzed customer documentation, optimized processes, and established quality guidelines, contributing to improved communication and customer satisfaction

Main tools:
Visual Studio Code, GitHub, Zendesk, MogoDB, Jira, Cronicle, DataDog, Metabase, Graylog, DBT

Technical Support Engineer

• Administered Zendesk platform and maintained dynamic templates and placeholders, ensuring smooth customer support operations
• Designed and implemented responsive email templates, tracking landing pages, and banners to enhance usability and boost conversion rates
• Collaborated closely with Engineering, Implementation and Customer Success teams, analyzed customer documentation, optimized processes, and established quality guidelines, contributing to improved communication and customer satisfaction

Main tools:
Visual Studio Code, GitHub, Zendesk, MogoDB, Zelda, Jira

Technical Content Developer

• Experienced in managing CRM tools (Hubspot & Salesforce) for Sales & Marketing with 180,000+ contacts, optimizing inbound lead processes, and analyzing inbound pipeline performance.
• Skilled in standardizing campaign reports & presentations with clear KPIs & pipeline performances for C-level executives, ensuring effective communication of marketing results.
• Proficient in overseeing marketing operations, including exporting reports, linking campaigns, drafting automated emails, creating nurturing workflows, and maintaining website content, while also executing quarterly ABM campaigns.

Main tools:
Hubspot, Salesforce, Contentful, Excel, Miro, Powerpoint, 6sense

Marketing Operations Coordinator

• Successfully led the website migration project from WordPress to a headless CMS (Contentful), ensuring a seamless transition and improved website performance.
• Proficient in drafting landing pages and maintaining websites, utilizing both WordPress (until April 2022) and Contentful CMS (from April 2022 onwards) to deliver a user-friendly and visually appealing online presence.
• Skilled in maintaining CRM tools (Hubspot) for Sales & Marketing, overseeing marketing operations such as exporting reports, linking campaigns, drafting automated emails, and creating nurturing workflows, while also supporting events and experience squad in building and maintaining landing pages and tracking lead generation activities for OX-Fest 2022.

Main tools:
Hubspot, Salesforce, Contentful, Miro, Wordpress, Turtl

Digital Marketing Coordinator

• Proficient in supporting the maintenance, management, and improvement of the parcelLab website, including the creation of landing pages and conducting web A/B tests to optimize user experience and engagement.
• Skilled in SEO reporting, ensuring website visibility and implementing strategies to improve search engine rankings and organic traffic.
• Experienced in managing social media platforms, driving brand awareness, and engaging with the target audience through strategic content creation and community management. Additionally, provided research and support for German DTC studies, contributing to valuable insights and informed decision-making.

Main tools:
Hubspot, Wordpress, SEMRush, Hootsuite

Marketing Working Student

• Assisting in the successful website relaunch on December 21st, 2020, ensuring a smooth transition and improved user experience.
• Contributing to the German E-Commerce shipping study in 2021, conducting research and analysis to provide valuable insights into the industry. (Link to the study provided below)

Main tools
Wordpress, Excel

Marketing Intern

Karl Reichenbach GmbH

• Conduct comprehensive qualitative and quantitative research and provide expert consultation on relevant markets.
• Continuously update industry knowledge and stay informed about the markets under investigation.
• Generate insightful reports and actionable recommendations for internal use, ensuring clarity and usefulness for organizational decision-making.

Research Analyst

Western Digital

Intern

BASF

Versatile skill set that spans across customer-, marketing- & business-operations with expertise in CRM systems administration, coding, analytics, website migrations & maintenance.

Jeevan Jelaindren

Agwa Design & Marketing Studio UAE

Taking on New Challenges: My Exciting Role as a Senior Graphic Designer at Agwa Design & Marketing Studio UAE

➤ Content Collaboration: Partnered for business-driven video and photo projects.
➤ Creative Production: Specialized in effects, sound, text, and motion graphics.
➤ Social Media Strategy: Crafted competitive edge through impactful video content.
➤ Quality Assurance: Ensured videos met technical and creative benchmarks.
➤ Technological Proficiency: Stayed updated with the latest editing tools, and techniques.
➤ Ideation Leadership: Led impactful social media content brainstorming sessions.
➤ Quality Control: Upheld rigorous standards for content excellence.
➤ Adaptability: Managed diverse tasks, driven by supervisor's directives.

Senior Graphic Designer

Kodes House

➤ Brainstorming concepts with team members.
➤ Managing the Content & Communication team
➤ Managing all the design aspects of Khalid Farhan & his
businesses
➤ Communicating with national and international clients
➤ Photography direction

Creative Designer

Abnotix Solutions

A futuristic "results-driven" Marketing agency based in Pakistan, Karachi. 

➤ Brainstorming concepts with team members.
➤ Managing the Content & Communication team
➤ Managing all the design aspects of Khalid Farhan & his
businesses
➤ Communicating with national and international clients
➤ Looking after all the design aspects of PassiveJournal.com
➤ Looking after all the design aspects of the Bootcamp 1.0: themakluproject.com
➤ Solving design-related problems

Graphic Designer

Fiverr

➤ Visual Branding Specialist: Crafting compelling visual identities for diverse brands.
➤ Digital Design Expert: Designing for both online and offline mediums.
➤ UI/UX Design Contributor: Enhancing user experiences through intuitive design.
➤ Social Media Graphics Producer: Crafting engaging visuals for digital platforms.

Guru.com

➤ Visual Branding Specialist: Crafting compelling visual identities for diverse brands.
➤ Digital Design Expert: Designing for both online and offline mediums.
➤ Marketing Collateral Designer: Creating impactful materials for promotional campaigns.
➤ UI/UX Design Contributor: Enhancing user experiences through intuitive design.
➤ Social Media Graphics Producer: Crafting engaging visuals for digital platforms.
➤ Packaging Design Innovator: Conceptualizing packaging solutions for diverse products.
➤ Client-Centric Design Solutions: Meeting unique design needs with personalized strategies.
➤ Motion Graphics Specialist: Crafting dynamic visual identities and animated content.

Grphic designer

Upwork

Freelancer.com

Hi there! I'm 𝐅𝐚𝐢𝐳𝐚𝐧 𝐀𝐡𝐦𝐞𝐝 𝐚 𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐝𝐞𝐬𝐢𝐠𝐧𝐞𝐫 𝐚𝐧𝐝 𝐚𝐧𝐢𝐦𝐚𝐭𝐨𝐫 with over 𝟓 𝐲𝐞𝐚𝐫𝐬 of experience in 𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐝𝐞𝐬𝐢𝐠𝐧, 𝐦𝐨𝐭𝐢𝐨𝐧 𝐠𝐫𝐚𝐩𝐡𝐢𝐜𝐬, 𝐛𝐫𝐚𝐧𝐝𝐢𝐧𝐠, 𝐩𝐨𝐬𝐭-𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧, 𝐯𝐢𝐝𝐞𝐨 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐜𝐫𝐞𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐢𝐦𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐚𝐝𝐯𝐞𝐫𝐭𝐢𝐬𝐢𝐧𝐠, 𝐚𝐧𝐝 𝟐𝐃 𝐚𝐧𝐢𝐦𝐚𝐭𝐢𝐨𝐧. Over the years, I've had the pleasure of collaborating with a variety of clients to bring their visions to life and deliver creative solutions that drive results.

I thrive on solving complex design challenges by using my skills in motion graphics and branding to craft visuals that are not only eye-catching but also strategically aligned with business goals. From creating 𝐝𝐲𝐧𝐚𝐦𝐢𝐜 𝟐𝐃 𝐚𝐧𝐢𝐦𝐚𝐭𝐢𝐨𝐧𝐬 to developing 𝐜𝐨𝐦𝐩𝐞𝐥𝐥𝐢𝐧𝐠 𝐛𝐫𝐚𝐧𝐝 𝐢𝐝𝐞𝐧𝐭𝐢𝐭𝐢𝐞𝐬 and producing engaging 𝐯𝐢𝐝𝐞𝐨 𝐜𝐨𝐧𝐭𝐞𝐧𝐭, I focus on creating visuals that connect with audiences and leave a lasting impression.

𝐒𝐨𝐦𝐞 𝐨𝐟 𝐦𝐲 𝐩𝐫𝐨𝐮𝐝𝐞𝐬𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞:

𝐁𝐨𝐨𝐬𝐭𝐢𝐧𝐠 𝐛𝐫𝐚𝐧𝐝 𝐚𝐰𝐚𝐫𝐞𝐧𝐞𝐬𝐬 𝐛𝐲 𝟑𝟎% through a complete rebranding project for a startup, including logo design, motion graphics, and brand guidelines.

𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐢𝐧𝐠 𝐞𝐧𝐠𝐚𝐠𝐢𝐧𝐠 𝐦𝐨𝐭𝐢𝐨𝐧 𝐠𝐫𝐚𝐩𝐡𝐢𝐜𝐬 for a national advertising campaign, which increased viewer retention by 𝟐𝟓%.

Leading a team to produce a 𝐡𝐢𝐠𝐡𝐥𝐲 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐚𝐧𝐢𝐦𝐚𝐭𝐞𝐝 𝐯𝐢𝐝𝐞𝐨 𝐬𝐞𝐫𝐢𝐞𝐬 for a tech company that resulted in over 𝟏𝟎𝟎,𝟎𝟎𝟎 𝐯𝐢𝐞𝐰𝐬 on social media.

𝐃𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐚𝐧𝐢𝐦𝐚𝐭𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦 𝟐𝐃 𝐠𝐫𝐚𝐩𝐡𝐢𝐜𝐬 for various marketing and corporate videos, creating a seamless integration between branding and content.

What sets me apart is my ability to blend creative storytelling with technical precision. I’m committed to solving problems through design and ensuring that every project I work on is not just visually appealing but also effective in achieving client objectives. Whether it’s animating an ad, designing for social media, or creating motion graphics for a website, I bring a strategic approach to every project.

𝐋𝐞𝐭’𝐬 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 and see how I can help bring your next visual project to life!

Want to work with us? Slide in our 𝐃𝐌 𝐟𝐨𝐫 𝐚 𝐟𝐫𝐞𝐞 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧 𝐜𝐚𝐥𝐥!
📧𝐟𝐚𝐢𝐳𝐲𝐠𝐫𝐚𝐩𝐡𝐢𝐜𝐬𝐬@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦
☎+𝟗𝟐 𝟑𝟏𝟏𝟐𝟒𝟎𝟐𝟑𝟖𝟕

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The Battle

Jeevan Jelaindren

Faizan Ahmed

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