We're building the operating system hospitality operators actually need.My co-founder and I started Sosuite in Philadelphia, and scaled it to hundreds of short-term rental units. We lived every operational nightmare: 2am lock failures, understaffed teams during peak season, juggling a dozen disconnected software tools that didn't talk to each other. When COVID hit, rising costs and labor shortages turned those pain points into existential threats.We looked for software that could handle the reality of running properties at scale. Nothing came close. So we built it ourselves. First as internal tools to keep Sosuite running efficiently, then as SuiteOp when we realized every operator faces these same problems.SuiteOp unifies what hospitality operators need most: IoT device management, intelligent task automation, guest portals, screening, and analytics in one platform. No more duct-taping systems together. No more enterprise complexity priced for hotel chains.We didn't start as a software company. We started as operators who got tired of technology that made our jobs harder instead of easier. That's why SuiteOp works the way operators actually work, because we built it to solve our own problems first.Technology should enable great hospitality, not get in its way.

Jean-Emmanuel Losi

Your product doesn’t need more traffic. It needs more activation and retention—because revenue comes from users who convert, stay, and expand.

I partner with founders and lean teams to plug the leaks in their funnels and turn signups into loyal, paying customers. My toolkit:
	•	Conversion Rate Optimization (CRO): Diagnose drop-offs, run meaningful A/B tests, and rewrite copy that sells value—not features.
	•	User Activation: Shorten Time to First Value, design onboarding that actually gets people to the “aha!” moment, and remove friction that stalls trials.
	•	Retention & Expansion: Build habit loops, in-product nudges, and lifecycle comms that keep customers engaged past day 30—and drive upgrades, not just renewals.
	•	Instrumentation: PostHog, GA4, Amplitude—set up clean events, funnels, and cohorts so decisions are data-led, not guesswork.

How we know it’s working: higher trial→paid conversion, rising WAU/MAU ratios, lower churn, bigger LTV. Translation: more revenue without buying more clicks.

If you suspect money is slipping through your product experience, let’s fix it.

DM me or connect with the word “REVENUE” and I’ll send you a quick teardown idea—free.

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Jean-Emmanuel Losi

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