SuiteOp

SuiteOp is a leading software solution for short-term rental (STR) operators and hotels. 

With more than four years of experience in hospitality, we have developed a platform that helps streamline and automate the daily operations of managing a hospitality business. Our goal is to provide a single, comprehensive solution that replaces the need for multiple systems and apps, freeing up time for hosts and operators to focus on enhancing the guest experience. 

By consolidating systems and implementing smart automation, SuiteOp helps STR hosts and hotel operators increase efficiency and productivity.

Co-Founder

Sosuite

Sosuite is a technology-enabled, community-centric, hospitality company. At Sosuite, we welcome modern travelers in hundreds of thoughtfully-designed apartments in Philadelphia’s most vibrant neighborhoods. Whether it’s a one-night stay or a month-long residency, we provide personalized experiences that people are excited to talk about.

Jean-Emmanuel was a Senior Manager in the New York office of PricewaterhouseCoopers LLP. He was responsible for advising domestic and international clients on asset liability management, stochastic modeling of market and actuarial variables, efficient valuation implementations, valuation risk and hedging strategies.

From 2020, Jean-Emmanuel lead the implementation of the Actuarial Services' ESG Physical Risk model for assessing the exposure of real assets to climate change risk.

Senior Manager

Gator Trading Partners LLC

Jean-Emmanuel built a volatility and inventory management platform for a trading group specializing in Options on Natural Gas futures. He was the lead developer and helped automate existing processes, and helped build hedging and automated trading strategies.

Trader

Leveraging profound expertise from his tenure at SuiteOp, Jean-Emmanuel Losi stands at the forefront of hospitality technology integration. His leadership at SuiteOp has been characterized by strategic vertical integration, seamlessly combining software and hardware solutions to address complex operational challenges in the hospitality sector.

As Co-founder of Sosuite, Jean-Emmanuel has been instrumental in architecting memorable experiences for the discerning traveler. Located in Philadelphia's prime districts, Sosuite's curated apartments are a testament to his commitment to quality and innovation. Entrusted with the financial blueprint and driving tech-forward initiatives, he's been pivotal in steering Sosuite's trajectory to leadership in its niche.

Prior to his entrepreneurial ventures, Jean-Emmanuel was a Senior Manager at PricewaterhouseCoopers LLP, New York, where he provided consultative insights on climate tech and actuarial services to a broad spectrum of clientele.

A firm believer in continuous learning, Jean-Emmanuel holds two master's degrees: Mathematics for Finance from Columbia University and Mathematical Engineering from Ecole des Mines de Nancy.

Engage to explore synergies and discuss the evolving landscape of tech-augmented hospitality.

Jean-Emmanuel Losi

Most operators still think about RevPAR like it's a static target. It's not. Not anymore.

Q2 data shows STRs beating hotels on revenue per available rental, but here's what the numbers don't tell you: booking windows are collapsing. Guests are deciding last-minute because of economic uncertainty. That two-week cushion you used to have to prep units and schedule staff? Gone.

The operators winning right now aren't the ones with the best properties. They're the ones who can react in real-time. Dynamic pricing that actually moves with demand. Staff schedules that flex within hours, not days. Guest communications that fire automatically so your team isn't buried in their phones at 9pm.

I see operators running the same weekly pricing reviews and fixed housekeeping schedules they used three years ago. Meanwhile their occupancy is slipping because someone else adjusted rates yesterday and grabbed the booking that should've been theirs.

The market isn't rewarding patience anymore. It's rewarding speed. If you're still making decisions based on what happened last week instead of what's happening right now, you're already behind.

How fast can your operation actually move when a booking drops in with 48 hours notice?

Building the operating system hospitality operators actually need

Most operators I talk to are drowning in tools, not in profits.

The industry keeps selling us point solutions. A pricing tool here. A messaging platform there. An operations dashboard somewhere else. Before you know it, you're managing fifteen logins and three spreadsheets just to understand if you made money last month.

The problem isn't that these tools don't work. It's that they don't talk to each other. Your pricing engine doesn't know your cleaner called out. Your messaging platform doesn't know the lock battery died. Your operations team is flying blind because the data lives in six different places.

I'm seeing a real shift now. Operators who scaled past 20 units are ripping out the Frankenstein tech stack and moving to unified platforms. Not because it's trendy, but because the inefficiency became too expensive. When your team spends two hours a day copying information between systems, you're not solving problems faster. You're creating new ones.

The math is simple. Every additional tool adds cognitive load, handoff errors, and training time. In a business where margins are tightening and regulations are multiplying, you can't afford the overhead.

The operators winning right now aren't the ones with the most tools. They're the ones who consolidated down to systems that actually work together. One source of truth beats ten sources of chaos every time.

Pando

Pando, part of Beacon Medical Systems, Ltd. is a communication company on a mission to connect healthcare. It is the UK’s cutting-edge digital healthcare messaging app that centralises communication among Healthcare Professionals (HCPs). It enhances collaboration and decision-making in clinical settings throughout multiple care pathways; delivering a secure information exchange, empowering healthcare teams to deliver efficient, patient-centred care.

Pando Insights leverages the high level of HCP engagement with the tool to generate market research and education opportunities to pharmaceutical and biotech companies and medical device companies as well as healthcare market research, communications and advertising agencies.

Managing Director, Primary Market Research

Independent Consultant - Healthcare/Life Sciences Market Research @ HealthcareResearch360

Facilitate global market research fieldwork, data collection & competitive intelligence, across all sectors, primarily in healthcare & life sciences industries (pharma, biotech, and medical device) to end clients, agencies and consultancies.

Consult as Associate Director, Research Manager, and Fieldwork Director: study design, fielding, moderation, analysis, report writing, PowerPoint presentations, workshop preparation, and client communications on multi-phase, international studies for extensive EU-wide projects commissioned by the European Union, Life Science companies and research agencies.

Engagements: GLG (several qual & quant phases of biosimilar message testing), Dig Worldwide (In vitro diagnostics market, diabetes care, competitive analysis), Pracipio (assessing a gamut of novel opportunities in life sciences).

Direct multi-national qual recruitment and moderation, and quant primary research with HCPs and patients of all types across an extensive range of therapeutic areas for custom ad-hoc and tracking studies.

Execute projects related to an array of potential opportunities in life sciences among experts, KOLs, scientific thought leaders, Regulatory Affairs Directors, academic and industry stakeholders, and rare patients: oncology (including Stage IV patients), vaccines, ostomy, wound care, biomedical waste, recycling and reuse of Class I and II medical devices, orphan drug market access in various EU countries, biometric materials in regenerative meds, nutraceuticals, endotoxins, collagen, Aspergillus, gelatine-based biomaterials, resorbable screws, cell transport, gene therapy, bovine serum, tissue harvesting/engineering.

Develop proprietary physician communities and double opt-in panels online research - over 20,000 HCPs worldwide, recruited for leading healthcare research/panel companies such as Ipsos, Sermo, Toluna, InCrowd and Cetus Healthcare.

Advice. on panel development and operations; designed systems, dashboards and KPIs.

Independent Consultant Healthcare/Life Sciences Market Research: pharma, biotech & medical devices 

Market Probe Europe

Market Probe Europe is a global quantitative fieldwork agency headquartered in London offering CATI, online and face-to-face data collection services, and works in 32 languages in over 50 countries with over 600 CATI seats around the world.

Specialties: With in-depth industry experience: Finance & Insurance / Banking / IT & Telecom / Automotive / Manufacturing / Services, Service Sector / Retail / Industrial / Hospitality/Travel / Airlines/Airports / Construction  / Agriculture, Crop Science & Animal Health / Pharma

Business Development Director (Interim)

Sermo

WorldOne is the market leader in primary global healthcare and pharmaceutical data services. With a proprietary panel of 1.7 million medical professionals in over 80 countries, WorldOne offers a complete range of data collection services, including online market research surveys and traditional off-line methodologies, both quantitative and qualitative, among medical professionals, patients and Key Opinion Leaders around the world.    

Responsibilities & Achievements:

•  Key contributor in achieving growth in Company revenue from £4 million to £35 million in four years, becoming the global leader in healthcare data collection with the largest proprietary online panel of physicians and allied healthcare professionals.

•  Directed a business development and client service team responsible for multi-million dollar revenue growth year over year. Achieved over 130% growth in last year.

•  Initiated strategic relations.  Introduced new clients in major market research companies with signification contribution to revenue, and assigned to other business development teams.

•  Conceptualized, created and developed the Qualitative Division as a new business unit creating synergies and contributing significant multi-million dollar revenue.  Introduced panel recruitment to healthcare research clients for Qual methodologies, significantly reducing costs.  Directed an international team of 30+ qualitative project managers and researchers. Developed ERP system.

•  Launched the transformation of Company capabilities from phone and online methodologies to a comprehensive fieldwork provide, both traditional and online, including Depth Interview, Focus Groups and Bulletin Boards.

•  Expanded the Company's portfolio of services by initiating and developing healthcare patient and Key Opinion Leader capabilities and panel utilized for both Quant and Qual studies.

•  Identified and led the acquisition of London focus groups studios, creating a new income generating business unit.

Senior Vice President (Head of Qual & Business Development Director)

Field Facts Worldwide

One of the very first comprehensive, international fieldwork providers, Field Facts Worldwide was one of the first and largest of its kind providing data collection services on a global scale.  Headquartered in London, with offices and focus group suites in Paris and Frankfurt, the Company's reputation for providing high quality services and added value solutions is known widely throughout the market research industry.

Responsibilities & Achievements:

•  Developed the business from start-up to £6 million.

•  Expanded international presence, established subsidiary companies in Paris and Frankfurt.

•  Acquired and integrated specialist international telephone data collection facility, and expanded to 60 CATI stations.

•  Established and sustained global credentials by developing network of alliances and strategic relationships in over 80 countries.

•  Aggressively sold multi-country research projects, both qual and quant, covering Healthcare / Pharma, B2B, Financial, Consumer, FMCG, Industrial and IT/Telecom Sectors.

•  Directed a team of international project managers, managing global research projects of all methodologies:  intercept, door-to-door, CAPI, in-store, in-office, audits, mystery shopping, on-line, CATI, depths, focus groups, gang surveys, ethnographies and usability testing.

•  Oversaw thousands of projects: advertising benchmarking & tracking, audience measurement, brand/branding, name & logo testing, communication & policy evaluation, concept testing, customer satisfaction & loyalty measurement; employee & stakeholder research, e-commerce, key driver analysis, market segmentation, new product development, package & product design, evaluation & usability, positioning, pricing, product testing, simulated test markets, and U&A.

General Manager / Board Director

AEON Inter-Cultural Corporation

ESL Teacher

Quick Test / Heakin (previously Field Facts U.S.)

Quick Test, one of the oldest and largest U.S. domestic traditional fieldwork networks, offering door-to-door, telephone, mall intercept and focus group facilities.  Quick Test acquired Field Facts (U.S.), one of the first fieldwork companies established, in 1993, and Heakin Research in 1999.

Responsibilities & Achievements:

•  Established and managed the Orlando branch the largest U.S. data collection company at the time. 

•  Exceeded profit goals by over 200% in the first 18 months.  

•  Awarded Equifax’s President’s Circle, status reserved to the top .01% of Equifax’s 10,000+ worldwide employees.

Manager Marketing Services / Branch Manager

Skilled in both qual and quant research across global markets, industries, and research applications, with 35 years in the market research industry and 20 years dedicated to the healthcare sector, and a breadth of experience and knowledge across therapeutic areas, I am a Market Researcher possessing an entrepreneurial spirit by nature. 

I have proven credentials in developing, leading, and growing start-up/small market research companies into profitable, medium-large international organisations operating at the top of their fields.  

My focus has been on providing research services, achieving continued growth through client satisfaction, core business expansion, creation of new services and business units, establishing foreign subsidiaries, and leading acquisitions and integration.

Having generated over £10 million in revenue as SVP at SERMO, I am a self-motivated and commercial-minded researcher, leader and General Manager, a critical thinker with strengths in Business Development and fostering long-term client relationships.

I currently provide comprehensive data collection services and work on a contract/ad-hoc basis in various capacities as a consultant and additional member of a market research team on the client or agency side. 

I have lived and worked in five countries on three continents and conducted market research in over 90 countries. I am motivated by the prospect of working with marketing and market research professionals, growth-oriented companies, and healthcare/life sciences companies in a global arena.

Open to speculative/exploratory discussions about contract or permanent opportunities.

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