Jay Singh

CEO @ Casper Studios | Ex-Linkedin: We help companies adopt AI and build AI-powered products.

I am a co-founder of Casper Studios, a product studio that develops and integrates AI solutions for companies. I previously was a business development and strategic partnership manager at LinkedIn. With over eight years of experience in these fields, I have a track record of creating value for customers, partners, and stakeholders.

At LinkedIn, I have helped lead the global expansion of identity verification capabilities to key markets, such as India, Europe, and LATAM, enabling over 80 million members to access trusted and secure services. I have also driven 20+ partnerships with leading companies and governments, such as Clear, DigiLocker, and Hyperverge, to enhance the user experience and the network effect of the verification project . 

At Casper, I have leveraged my expertise in AI and product development to create a popular chrome extension that assists users in content creation and summarization, attracting over 20,000 users in less than six months. I have also generated $x00,000s of revenue by offering tailored strategy consulting, product development, and design services to other businesses that want to integrate and leverage AI.

I am passionate about making products accessible, efficient, and user-friendly, and empowering people and businesses to unlock their full potential through technology. I have a strong background in trust, verification, and HR tech, and a keen interest in entrepreneurship and innovation. Outside of my work, I invest time in supporting the AAPI community, love meditating, and dancing with my friends.

Co-Founder & CEO

With a team of experts from LinkedIn and Microsoft, we help companies integrate AI into their workflows, from strategy and prototyping to complete product development.

Schedule a call with us to see how we can help.

Great article from Gergely Orosz. Below is an excerpt from a convo with the CTO of Atlassian on how he had to go buy his own laptop just to play around with new AI tools!

That’s kind of wild.

If even senior leaders have to jump through hoops from their own IT teams to experiment, something’s off. Big companies need a different procurement mode otherwise they won’t move fast enough to adopt these tools.

Jay Singh 

CEO @ Casper Studios 👻 | Ex-Linkedin: We help companies implement AI

Built a fun automation that I think will help us close an additional $5-10m in revenue over the next year or two... Here's what we did in in a few hours:
1.) Exported my LinkedIn connections
2.) Uploaded it into Cursor with Claude Code
3.) Asked to filter those folks by our ICP in Cursor
4.) Ran each person and company through a research query (who they are, what problems they're solving, what their peers are doing in AI)
5.) Connected that it to our Google Drive case studies + Fireflies meeting transcripts via MCP

The output? A personalized note for each person....

"Hey Jay, looks like we've been connected for a while. We've already helped companies like yours with [specific use case]. Here are a couple case studies. Happy to trade notes on AI if you'd like :)"

I'll likely still massage the messaging. But this is so powerful.

We were in Indianapolis last week for the annual Damar Gala. They’re one of lovely clients. They welcomed us with such warm arms. It was an incredible experience!

We’ve been working with Damar Services, Inc., a nonprofit that supports children and adults with autism and developmental disabilities, to layer AI into parts of their organization. 

The project itself has been incredibly rewarding. The people there are so thoughtful and mission-driven. It’s been an absolute pleasure getting to know them. Ryan Kurt thank you for the introduction.  

We even got to see John Mulaney who performed at the Gala, which was wild!

Thank you so much to Jim, Jenny, Donnie, Tammy, and the rest of the team for welcoming us to the city. 

Really excited about the partnership ahead :)

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The AI Healthcare Conference today was one of the best I’ve attended in years. Kudos to Shaper Capital, Protege, and Fractional AI for hosting. 

Wrapped up the day of energizing conversations with a keynote from Vinod Khosla.

Attending an event at Harvard Business School this week in Boston. All about AI implementation in the enterprise. Part of the pre-work was reading a case.

Never went to business school, so moments like this feel pretty cool. That’s also after a few meetings with $20B+ funds in Chicago to kick off work with them.

If you told Jay 10 years ago these are the weeks he’d be having, he’d probably say: “Yeah… your life is pretty freaking awesome.”

Grateful that Casper has become a vehicle for me to connect with and learn from so many incredible people.

Max is one of our tech leads. He’s also become a bit of a celebrity in the San Diego AI scene 💫 

He’s been hosting a number of evente, some directly in partnership with Anthropic. 

The early vibes and format that Max and the team experimented with is now getting formalized and rolled out more broadly under the name Claude Impact Labs, which Max will be hosting its first one next Saturday. 

If you’re in SD comment below and I’ll share the link + connect you with Max :)

We spend so much time chasing strangers for sales. I think there's millions in revenue through the people we know. We built an agent that runs our LinkedIn connections against our ICP and bubbles up the ones that matter.

When we posted about this last week we had so much interest that we had our intern, Shaan, turn it into a simple tool you can use.

How it works:
1.) You land on the homepage. It walks you to LinkedIn to export your connections (takes ~10–20 mins).

2.) Upload the CSV back into the tool.

3.) Define your ICP. I usually just dictate it — “NYC fund managers, $1B–$10B AUM,” etc.

4.) It runs through an LLM and surfaces the people in your network who match.

5.) You can click in, research deeper, generate a message, and reach out.

That’s it. It’s free for now. We’re basically burning through Shaan’s monthly token allocation and seeing what breaks lol.

If this would be useful, comment LinkedIn ICP and I’ll send it over. We’ll probably cap it at 10ish people while we test this out!

We’ve bootstrapped Casper to work with >20 concurrent clients through inbound leads, partnerships and founder led sales in ~2 years. 

We’ve built a lot of automations to help the business grow and to allow myself and Derek to only be spending time with clients. 

Now we’re looking for a GTM Engineer to take ownership of those systems and continue building them out and allow us to keep scaling the business. 

The right person has already been experimenting with tools like Claude, understands GTM infrastructure (CRM, automations, outbound systems), and can translate these new workflows into systems.

https://lnkd.in/gEAHCZ_q

Yesterday I spoke at the The AI Lab Community meeting with Ryan Kurt and Alex Lieberman on how to implement AI into enterprises for GTM / sales.

One thing I walked through: how we have automated our own entire go-to-market flow at Casper Studios. Works across three key steps: 1.) finding a lead, 2.) closing a lead, and 3.) starting the client engagement. 

None of this required a dev team (but may be faster if you involve them). Just Claude and your existing data. Let me know if you have any questions - happy to walk you through any part of this.

Comment below if you have any q's and I'll answer them!

Across the board, last week was the busiest I’ve seen for AI services partners in the last few years. Inbound was up everywhere.

Something seemed to flip. Maybe public market noise? Maybe board pressure? Hard to pinpoint.

But everyone is locked in right now. It’s inspiring to observe in our own company and our partners companies. 

Really does feel like a once in a lifetime moment. We’re excited to be in the middle of it.

All the major labs are partnering with MBB and Big 4 which makes sense. There's plenty of room for smaller firms (like Casper Studios hehe) too.

We're in conversations with some of these larger AI firms about partnering. We're also starting to subcontract under the GSIs because the supply of talent that knows how to implement AI is still tight. 

Lots of room to grow here. Lots of room to partner with the whole ecosystem to help implement AI into the economy. 

On that note - we're hiring FDEs and PMs. Drop a comment below if you're interested and we'll do our best to reach out :)

Our team just made some big upgrades to the site. We added 5+ new client case studies, tightened up how we describe our offerings, and secured casperstudios.com instead of the .xyz.

It feels like a real step forward :)

The main insight on how we already working with large F1000s? We're getting procured through their consulting firm of record; the one that’s been working with them for 10+ years. We join their team, and they deploy us to their larger clients.

This helps in several ways. We can move faster to provide value to clients. We can also provide value to the consulting or agency of record by teaching them how to use AI faster. And then when the trust is high, we can cross-sell into other clients they have in their portfolio.

This is where the BD and partnership chops really come in handy. It’s also why I don’t really think, at least today, anyone is a “competitor.” Show me a competitor and I’ll tell you how we can support each other and grow both of our businesses. 

Our GTM strategy for the next 2-3 years is literally to be best friends with everyone.

“I feel like everyone’s working on Saturdays now.” – me. Ria’s response: “I think that’s because everyone’s having more fun with their work now.”

She’s right. Texts, Slack messages, emails, LinkedIn DMs, they don’t stop on weekends anymore. The dialogue is more expansive than during the week. 

It can be intense. Take the breaks when you need them.

But 90% of the time? It’s just super exciting.

Was speaking with a PE friend who's exploring buying a traditional SaaS business for $5m-$10m with plans to "AI-ify" it. My honest (and tbh biased) take: just rebuild it from scratch with AI instead.

Work with that team, understand the workflows they offered to clients deeply, and give them a piece of the company to go on that ride with you. 

It's a harder sell emotionally (but what about all the work I've done over the past 5+ yrs...), but retrofitting AI onto an existing business is slower than starting from first principles and asking "what would this look like if AI was at the core from day one?

We help companies with both, and honestly enjoy both. But if you have a choice, and the business is still relatively small (< $10m ARR), only SaaS oriented (I think services is a different for a few reasons I’ll unpack later) the difference in velocity and change management effort is so significant that starting from scratch might just be the smarter move.

**Editing Post With More Nuance:
Had a nice sleep, reflected on this, and wanted to share a few more thoughts.

The nuance I would include is this: if this buyer is able to bring alongside some members of team that built the product, including several key relationships with the clients with them - esp the ones looking for AI-first capabilities (some may even be exploring AI first competitors), then it becomes more relevant to do. 

My POV on this is being driven by a few of our own clients. 

Ie they were leaders in a company in a certain space. Some of them have made the decision to step out, rebuild, bring a few of the clients with them, and finding success. There’s legal hurdles depending on the industry you’d have to be wary of here too. 

Both can be successful here! I think for even the companies <$10m that want to implement AI I’m pushing them to think about ways to rebuild from scratch in some corner of the company, to experiment, unencumbered by the procurement process of onboarding tools, by older ways of thinking, then try to push those features after into the product. 

Happy to be wrong on this too :)

You've bought a bajillion AI tools. Some work. Most don't work well together. Now you're sitting on a stack of point solutions. Each solves one narrow problem but creates a new coordination problem every time you add another.

The next few months? Consolidation. Right now, all roads lead to Claude (Chat, Cowork, Code).

Let me explain.

Product designers have this concept called the Double Diamond. Start at a single point. Expand outward, explore the full problem space. Converge back to a focused insight. Expand again into solutions. Converge on the real answer. It's a framework for how complexity works - you start simple, things get messy, then they consolidate. Over and over.

Platforms follow the same pattern. Craigslist had everything in one place. Jobs, apartments, dating, rides, furniture. All on one ugly beautiful website. Then each category unbundled into its own billion-dollar company. Airbnb took rentals. Uber took rides. Tinder took dating. LinkedIn took jobs. One platform became dozens of specialized ones. That's the first expansion. Over time, those companies get huge and split apart again.

AI is in the same motion.

Two years ago every company started at the same point: "I need AI." That turned into a spending spree. A writing tool here. A coding copilot there. Legal AI. Sales chatbots. Meeting summarizers. Healthcare AI. Fraud detection. Supply chain optimization. Image generation. Customer service automation. 

Workflow tools. So many tools.

That's where we've been. The widest point of the diamond.

Now the conversation is shifting. Especially with F100s. They don't need more tools. They need help converging. Redesigning systems. Taking those early bets and building an ecosystem that actually works together.

Where it goes after that is the next diamond. Nobody knows how wide it opens.
But sitting across 20+ engagements right now, the pattern is clear: the value isn't the tool anymore. It's how the system is designed. That's why we don't care which AI tool you use. We care about designing the system that makes it all work.

This is where the work lives for the next 12 months. It's hard. It's change management. It requires hand-holding, time in person, trusted relationships.

We're here for all of it.

Companies are still underestimating LinkedIn for sales and talent acquisition. At Casper Studios, we’ve had 10+ teammates to create content. The velocity of new and repeat business is increasing. Higher-quality talent keeps reaching out.

All content is high quality. It has to clear our bar. Beyond that, the team has real freedom in how they show up and what they talk about. It works way better when it actually feels like them.

Behind the scenes, we have agents running that:
-Extract insights from our meeting transcripts
-Monitor competitive research to see what people are talking about
-Flag risks, tighten language, and make small improvements (we still miss things like we did today on one, but it gets better every week)
-Bonus: As things get more complex, you can use these to also reach to our audience. We’ve been leaning into that more recently

None of this works if the founder or CEO isn’t leading. You can’t just tell your team to “do AI” and expect it to happen. You can’t just tell your team to “do content” and expect it to happen.

Those are now core parts of the job.

Once you start, something interesting happens. The team has fun with it. They get inbound for their time. They meet sharp people. They share what they’re building for on platform and internally.

And once that starts, you feel the pull of the platform and it's addictive. 

If you want the suite of agents powering this, comment below. If there’s enough interest, we’ll work to externalize them

Chatted with 5+ PE funds this week.  I think some of them that want AI implemented across their fund/portfolios may decide it’s easier to buy that business rather than hire it repeatedly. Let me explain...

Right now it still feels early. Most funds are exploring. Portfolio companies have bought tools, but very little has actually been implemented across the organization. Those I’m speaking with all seem slightly unclear where to begin, what to prioritize, which portfolio companies to focus on first, and what the right timeline for implementation should be.

We're starting to partner with many of these funds to help them to answer these questions. 

Here's a scenario that came to mind...
Imagine acquiring an AI services firm at 6–10× EBITDA. The firm keeps operating normally, selling to external clients and growing through its own GTM channels.

But the PE fund now has access to implementation capacity. When portfolio companies start AI projects, the firm gets introduced as a potential partner.

Even if only a few portfolio companies become customers, it creates a baseline layer of demand while the firm continues to grow independently in the market. The costs that would otherwise leave the portfolio would be retained.

If AI deployment improves EBITDA across even a few portfolio companies, the return on the acquisition can exceed the purchase price of the services firm itself.

When we worked on the Netflix project with Omnicom, they were thinking about it the same way. Omnicom had previously acquired a technology agency to build internal capacity for technical development, so they could support more complex builds directly for their clients.

From the fund’s perspective, the acquisition becomes two things at once:
1.) an operating capability that can help portfolio companies (and the fund) move faster on AI
2.) a standalone services business that continues compounding

Whether this becomes a common strategy, still unclear. I'm also honestly learning more about this space myself. Challenge my POV pls!

What do you think?

Excited to be at the AI in Healthcare Summit in SF this Tuesday. Appreciate the invite Chris Taylor and the Fractional AI team. 

Both Chris and the team have been amazing supporters of myself and Casper over the last few years. It’s been incredible to see their growth. 

If you’re in town for the event and attending - let’s connect :)

I’ve been noodling on a piece of short fiction set in SF, 2035. Sharing early thoughts - curious to get your feedback….

The premise: What happens when we finally learn to quiet the voice in our heads (the anxious one, the 3am one, the one Buddhism, meditation and therapy spent millennia trying to quiet) and then replace it with a “better” AI one?

The story follows a guy named Jay (lol) through a single Tuesday. Morning coffee chosen for him based on his cortisol levels and sleep scores. Work meetings where both sides are being coached in real time by their AI. A bike ride over the Golden Gate where the product schedules 90 seconds of silence at the exact moment the ocean view hits. Because it knows that view will move him.

The tension is a mix of utopia and dystopia. That’s what makes this and life generally more interesting to me; especially when our world is so black or white. 

The AI makes his life better by every measurable standard. He’s faster, healthier, better at his job. 

The issue is that he can’t remember the last time he made a decision without it. He doesn’t know if he likes his own coffee. He can’t choose a cereal. The muscle for deciding anything has gone away.

Then his AI goes quiet for an afternoon. There’s a bug. And the world gets louder and messier and harder and more alive than it’s been in years.

He tells his wife. He tells his friends. “I’m feeling naked”. He tries to convince others that they should try turning the voice off too. It’ll be more authentic. Some listen others think he’s a Luddite. 

Sharing this early because I want to pressure test the concept. Does this resonate? What’s missing? Any other themes I should pull on?

Helen Yu

CEO @Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

I'm passionate about human-AI amplification rather than replacement.As the founder &amp; CEO of Tigon Advisory, I help tech companies multiply growth through responsible AI, cybersecurity, IoT, supply chain, and CX strategies. Offering CXO-as-a-service in digital transformation, risk management, GTM, and thought leadership. Clients include NVIDIA, Salesforce, Microsoft, Cisco and innovative startups in Cybersecurity, SaaS, Fintech, etc. Also serve as board director and VC advisor on ethical tech and governance. Credentials include cybersecurity certification from MIT Sloan, MBA from Loyola University Chicago, WSJ/Amazon bestselling author ("Ascend Your Start-Up"), keynote speaker, and host of CXO Spice podcast where I explore leadership in emerging tech.On LinkedIn, my daily posts (300+ in 2025, 136k+ reactions, 38k+ comments) share practical insights on ethical AI scaling, voice agents, bias mitigation, and building trust in human-AI teams.I'm passionate about mentoring the next generation, especially women and underrepresented leaders in tech.If you're shaping responsible AI strategies, navigating cyber risks in AI, or debating amplification vs. automation, let's connect. Comment below, share your take, or reach out. Excited to amplify together.#ResponsibleAI #HumanAI #AIEthics #Cybersecurity #DigitalTransformation

Director Board of Directors

CEC is a security service integrator with focus markets in manufacturing, healthcare, SLED and Corporate Campus.  Customers with complicated organizations and physical plants rely on CEC as extensions of their teams in making strategic investment and management decisions related to their technology and infrastructure. I serve as Culture and Compensation Committee Chair. 

What does it look like to see the same city with fresh eyes in the age of AI?

It starts with the familiar. The rush of footsteps, the glow of corner bodegas, the skyline you think you already know. But somewhere between the morning coffee steam and the late-night city lights, the ordinary shifts.

A saxophone echoing in a subway tunnel.
A sunset turning glass towers into gold.
Strangers becoming part of your story for a moment.

I spent so much of my career here covering financial services and tech, watching the city through the lens of innovation, disruption, and data. Coming back now with time to simply experience it, I am reminded that not everything meaningful can be optimized or automated.

That is the magic of New York. Even in the digital era, in the age of AI, it does not just impress you, it transforms you. From wonderful sights to moments that make you stop, look up, and feel the wonder.

This video captures a few of the human moments that still define the city behind the algorithms.

When was the last time you experienced a familiar place in a completely new way?

#NewYork #Innovation #AgeOfAI #FinancialServices #Tech

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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CEO of Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

What the #WomenInTech stage taught me at Acumatica Summit?

Have you ever walked into a room and felt momentum happening in real time?
Speaking at Acumatica Summit this year was one of those moments.

I left thinking less about the stage and more about the people. Leaders choosing courage over comfort. Learning out loud. Lifting each other higher.

A few lessons that stayed with me
✨ Confidence starts with the story we tell ourselves
✨ Preparation creates clarity when pressure rises
✨ Leadership means sending the ladder down

I shared a few deeper reflections in my latest newsletter. Check out the full story: https://lnkd.in/e2Ad_BXf

What is one lesson that has changed how you show up this year?

#WomenInTech #Leadership #Technology #Innovation

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Bridging Responsible AI Innovation | Advisor to Tech Leaders | Host, CXO Spice | Human-AI Amplification Advocate

A FIRST TIMER’S PERSPECTIVE I didn’t know what to expect walking into my first Acumatica Summit. I knew the event was significant, and I felt honored 

Open article: What the Women in Tech Stage at Acumatica Summit Taught Me? by Helen Yu • 7 min read

What the Women in Tech Stage at Acumatica Summit Taught Me?

What would the world look like if we truly accelerated action for women?

Right now, full gender parity won't arrive until 2158 according to the World Economic Forum.

That’s 132 years away.

We have the power to move that date forward.

In this special #IWD2026 newsletter edition, I reflect on the progress we’ve made, highlight the women who inspire me, and share actions we can take to accelerate change.

Inside you’ll find:
✅ Highlights from a powerful Women in Technology panel at the Acumatica Summit
✅ Books and podcasts that expand perspective
✅ Simple actions anyone can take to move the needle

Over the past year, I’ve been incredibly fortunate to learn from many inspiring women leaders across technology, financial services, manufacturing and communications.

Now I want to hear from you 👇
Tag one woman who inspired you and tell us why.

Let's amplify women’s voices together. 
Happy International Women’s Day 🌸

#IWD2026 #AccelerateAction #WomenInLeadership #GenderEquity

To stay current with the latest trends in #Technology and #Innovation,
Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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Every March 8th, the world pauses to honor the achievements, resilience, and brilliance of women. But this year’s theme, Accelerate Action, reminds us

Open article: Accelerating Change: Celebrating Women and the Work Still Ahead by Helen Yu • 4 min read

Accelerating Change: Celebrating Women and the Work Still Ahead

What did I learn from the OECD - OCDE Responsible AI Due Diligence Guidance?

Responsible AI is shifting from principles to accountability; clarifying who is responsible, at what point, and across the value chain.

👉 The real shift is from “Do we use AI responsibly?” to “Can we prove it — continuously?”

AI governance is becoming a core business capability rather than a compliance exercise.

I’ve broken down the insights that stood out to me me most in the carousel including where responsibility escalates, when scrutiny should be deeper, and why disengagement is sometimes the responsible choice.

Let me know what stood out to you 👇

#ResponsibleAI #AIGovernance #RiskManagement #BoardDirectors #CEOs

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5 Key Learnings from OECD Responsible AI Due Diligence

What if your voice agent sounded human and could help any customer, anywhere, instantly?

At the ElevenLabs Summit in London, Co-Founder Mati Staniszewski delivered a live demo; showcasing how ElevenAgents can power voice and chat agents for customer operations with near-instant responses, seamless multilingual support, and the ability to serve users anytime, anywhere.

What made it compelling was seeing how the platform’s modular components can be applied to virtually any organization. The example of a national government agent painted a clear picture of what the future of citizen support could look like: accessible, responsive, and global by default.

Moments like this show where customer operations is going next: AI-first, always-on, and built for global scale.

👉 If you’re curious about what this means in practice, Lauren Rothwell (Head of Agent Growth at ElevenLabs) and I will be talking about Voice and Chat Agents for Customer Operations on the upcoming CXO Spice.

#ElevenLabsPartner #VoiceAgents 

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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What lights you up about the work you do?

For me, it's this.
Fresh off Conga Connect in Orlando and straight into Enterprise Connect in Vegas, I hosted "Hot Takes & Cold Drinks" with two women who are redefining what leadership looks like in communications and technology.
⭐️ Millicent McIntyre, MSOB — 2026 Spotlight Award Winner, Senior Director, Buyer Services IAA
⭐️ Lori Wodrich — 2025 Winner & this year's judge, Senior Systems Engineer Amerisure Insurance

What resonated with me most was HOW they got there.
🔥Millie started in a contact center after cosmetology school.
No title. No roadmap.
She became the person everyone came to through curiosity, consistency, and caring deeply about people.
"Culture is the foundation of everything we do."
She meant every word.

🔥Lori's defining moment was A hackathon.
Surrounded by engineers far more technical than her, she almost changed her answer to fit in.
She didn't.
She held her ground. Shared her reasoning. And the entire panel shifted to her choice.
That's confidence backed by data.

Lori's Three S's I'm taking with me:
✅ Speak Up
✅ Say Yes — to growth, not every task
✅ Share Results

And here is Millie's closing wisdom:
Don't try to be like every other leader.
Be authentically, unapologetically YOU.

These are two women who didn't wait for a title to lead.
They showed up. Over-delivered. Built trust.
And the title eventually followed.

My biggest takeaway: Leadership is earned, not assigned.
Here is my personal hot take:
Sometimes you need to put down your to-do list and focus on your to-be list.
Who do you want to BE? Let that guide everything else.

Thank you, Millie and Lori, for being so open, so real, and so generous with your stories. You reminded all of us of what's possible. 🙌

And a heartfelt thank you to Erica Marois and Cheryl Kahan-Radhuber at Informa and Enterprise Connect for creating this space for women in communications. This is exactly the kind of platform our community needs. 💜

▶️ Watch the full 15-minute conversation below!

#EnterpriseConnect #WomenInTech #Leadership #EC2026 #Communications 

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Are you modernizing your systems fast and wondering if you’re doing it securely?

In this short CXO Spice trailer, John Picinich and I touch on the real tension leaders are facing right now; moving quickly to innovate while making sure security, risk, and trust don’t fall behind. It’s a conversation about what works in the real world.

This builds on the themes from the #CXOSpice newsletter I shared three weeks ago on breaking down data silos in financial services, where we explored why governance, secure data movement, and a strong foundation are essential before layering on automation and AI.

I had the chance to host John Picinich at Progress Software to unpack:
✅ Where most organizations misjudge modernization risk
✅ How security teams can become enablers, not blockers
✅ What “secure by design” looks like in practice

🎥 Watch the full episode here: https://lnkd.in/gPq8B8Tg

And stay tuned. I’ll be hosting Progress Software’ Chief AI Officer Ed Keisling on agent orchestration soon.

#FinancialServices #AI #Agents

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Why are companies still using 8 platforms to move money?

I just saw a CFO’s finance stack:
Stripe. Wise. Ramp. Mercury. Chargebee.
Plus 3 international bank accounts.
Eight logins. Eight reconciliations.
And they’re still losing 4–6% on every international transaction.

Here’s the hidden tax 👇
You get paid €100K → converted to USD (≈3% gone)
You pay a European supplier → USD back to EUR (≈3% gone)
That’s 6% lost moving the same money in a circle.
On a $10M business? $600K/year.

This is why Airwallex exists.
One platform to:
✅ Accept global payments
✅ Hold 20+ currencies (no forced FX)
✅ Pay suppliers same-day
✅ Issue cards globally (zero FX fees)
✅ Open accounts in minutes
One integration. One dashboard.
Companies doing $10M+ internationally save $400K–$600K/year just by consolidating.

Airwallex just opened their second HQ in San Francisco. They're bringing global-first infrastructure to companies tired of fragmented stacks and hidden fees.

So Why are you still using 8 platforms to move money?

#AirwallexPartner #CFOs

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How many of your #security alerts matter?

Last quarter, my team reviewed 14,000 alerts. Only eleven led to investigation.
That's not a security program. That's noise with a compliance checkbox on it.

As a Board Director, the question I keep bringing back to leadership is simple: would we catch it before it happens?

Most organizations can't answer that with confidence. Not because they lack tools. But because they're measuring the wrong things. Volume of alerts. Hours logged. Endpoints covered. 

None of it tells you what the board needs to know: where is the human risk, and is it escalating?

The shift I've been advocating for is moving from reactive reporting to predictive intelligence. Not just flagging what already happened, but understanding behavioral patterns early enough to intervene before damage is done.

When I look at what predictive risk scoring is doing now, platforms like Teramind being able to detect behavioral shifts weeks before an incident occurs, that's the kind of intelligence that belongs in a board briefing.

Rule-based systems catch what you anticipated. Behavioral AI catches what you didn't. In insider risk, what you didn't anticipate is almost always what gets you.

Stop counting alerts. Start asking: what does this pattern mean?

#PredictiveIntelligence #Workforce #AIGovernance #TeramindPartner

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What does a connected, intelligent Commerce Chain look like in action?

At Conga’s 5th Annual Inspire Awards, we celebrated real, measurable business impact with CRO Lisa Martin.

When pricing, quoting, contracting, and revenue operate as one connected system, companies move faster, price smarter, and scale growth.

Here’s what that looked like this year:
✅ Commercial Excellence — IBM
Unified quoting and renewals for 3,000+ sellers and partners worldwide, accelerating deal cycles while improving seller productivity and global customer experience.
 
✅ Future of Commerce — Electronics Digikey
2× market outperformance in 2025 by unifying e-commerce with customer-specific pricing through neural networks and real-time pricing execution.
 
✅ Momentum Leader — Pediatrics Plus
Automated ~50% of monthly billing and reduced DSO from 84 → 54 days.
 
✅ Buyer Experience — Jack Henry 
Eliminated manual pricing errors, unified siloed sales processes, and accelerated time-to-revenue for financial institutions nationwide.
 
✅ Judges’ Choice — Southwest Airlines
Reduced contract creation time to just 5 minutes, delivering enterprise-grade governance with startup speed.
 
✅ Community Champion — Natalie Myers
Amplified peer voices and strengthened knowledge sharing across the entire Conga community.

A connected Commerce Chain unlocks measurable revenue performance across the entire lifecycle.

Stay tuned for my conversation with Conga CRO Lisa Martin with a deeper dive into what the Commerce Chain means for the future of revenue leadership.

#CongaConnect #InspireAwards #CommerceChain #CustomerSuccess #CongaPartner

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When was the last time an AI investment delivered what it promised?

I've sat in enough boardrooms to know that question lands differently depending on who's in the room.

For most enterprises, the pattern is the same; a promising pilot, a growing consulting retainer, and a strategy deck that never quite becomes a production system.

That's the cycle Klika Tech built VELOCITY™ to break.

It's a 16-month, fixed-price program that takes organizations from AI uncertainty to a fully operational, self-sustaining AI capability. One contract. Five structured phases. And your team owns everything they build including the models, the infrastructure and the IP.

Team don't get paid for hours. They get paid for outcomes.

ROI validation begins at Month 8 so you get proof mid-journey
If AI is on your roadmap this year, reach out to see what it looks like in practice.

Drop a “Yes” comment if you want to learn more. 👇

#AI #EnterpriseAI #KlikaTech #VELOCITY #DigitalTransformation

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What are the two things that define a world-class data center?

Here's what I learned from Equinix team at last year's NVIDIA GTC 
(watch the 1-minute clip below)
→ Environment - power, space, and cooling
→ Interconnectivity - dense access to public clouds and GPU-as-a-service

Equinix operates 280 data centers across 77 global markets. The London facility Aaron showcased was built with his in mind: 170,000 sq ft, 100% renewable energy, 99.999% availability, and 200+ cloud interconnection points all water-cooled.

Equinix also announced they'll be the first to offer the NVIDIA Instant AI Factory; fully provisioned AI infrastructure powered by DGX GB300 and B300 systems, across 45 global markets.

This year, I'm going deeper on the #sustainability side of all of this.
I look forward to speaking with Christopher Wellise, Global VP of Sustainability at Equinix to talk about what it takes to build and operate AI infrastructure responsibly; from closing the gap between pledges and results, to whether the industry is measuring the right things.

Tune in to our upcoming CXO Spice from #NVIDAGTC. What would YOU ask Chris? Drop it below 👇

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Where are the real conversations about the future of revenue lifecycle happening right now?

At Conga Connect.

Just arrived at the venue and the energy is already building. This quick clip gives a glimpse of the space and a great catch-up with Amy Williams from the Conga team as things get underway.

Looking ahead to a packed agenda for Day 1:
✅ The future of commerce keynote from David Osborne CEO of Conga
✅ Accelerating Innovation across the commerce chain from Rohit Chhabra, CPO
✅ My 1:1 with Lisa Martin, CRO, diving into Commerce Chain
✅ Tonight’s customer panel and awards
✅ And wrapping the evening with the VIP dinner with Conga executives, select customers and fellow analysts Shelly DeMotte Kramer, Roy Atkinson, Eric Kavanagh.

Events like this are where product vision, customer experience, and strategy come together. I’m interested in hearing how organizations are approaching revenue lifecycle transformation and connected commerce.

Let's connect if you're here at Conga Connect. Or follow #CXOSpice to get the latest updates.

#CongaConnect #RevenueLifecycle #CPQ #CommerceChain #Analysts #CongaPartner

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What does responsible AI governance look like when the infrastructure at stake is an entire city?

It's a question that I'm proud to have helped answer along with an exceptional group of experts in collaboration with AI & Partners.

In this whitepaper, Digital Public Services: Governance Challenges in AI-Enabled Smart Cities, we explore how we can build trustworthy, interoperable urban infrastructure as AI becomes central to transport, energy, health, and public administration.

Key takeaways:
✅ Interconnected systems create cascading risks - resilience must be built in by design
✅ Interoperability and open standards are governance tools rather than just technical ones
✅ Privacy-by-design is essential as sensor networks and data fusion expand across cities
✅ The EU AI Act creates real obligations for municipalities deploying high-risk AI

Thank you to my fellow contributors for making this such a rigorous and timely piece of work:
Sean Musch, Michael Charles Borrelli, Dr. Don Liyanage, Dr. Benedikt Kohn, Harvey Castro, Lisa Ventura MBE FCIIS MBCS, Mariia Shcherbakova, Patrick Orsos, Shreyas Karanjkar, Edward Cole, Mitko Karushkov, Vibhav Mithal, FHCA, Mateo Jarrin Cuvi, Michael Boevink, Ina Schöne, Richard Chiumento, and Carolyn Harrison.

If you work in urban policy, AI regulation, or digital public services, this one is for you. 

#SmartCities #AIGovernance #EUAIAct #DigitalTransformation #AI

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Digital Public Services Whitepaper

When was the last time a single week changed how you think about technology? For me, it happens every time I attend NVIDIA GTC.

There's something about #GTC that's hard to replicate. No matter how many times you've attended, you never run out of things to learn. This year, I'm focusing on three areas that I believe are reshaping the foundation of our industry: Robotics, Networking & Communications, and Data Center & Cloud.

Last year, two moments stayed with me long after I left: shaking hands with Neo and meeting Blue. Those genuine interaction with robots makes you realize the future is already here.

Sessions on my radar this year:
✅ Jensen Huang's Keynote - There's no other way to put it: Jensen's keynotes are in a league of their own in tech. I always walk away inspired.
✅ S81573 - Building the Future of Manufacturing (Tuesday, 11am)
✅ S81667 - How Open Models Are Powering the Next Breakthroughs in Physical AI (Tuesday, 3PM)
✅ S81501 - Industrial Virtual Twins with Dassault Systèmes (Tuesday, 2pm)

I'll also be hosting two very special guests for conversations on Secure AI Factory and Data Center Sustainability.  Stay tuned.

Beyond the sessions, the Hands-On Training Labs, Physical AI developer meetup, and the Inception Pavilion tour are experiences I look forward to every year. Nothing compares to seeing what's being built at the frontier up close.

If you're attending, I'd love to connect. Register here if you haven't yet: https://nvda.ws/4kfWXS8

Catch the keynote live stream or follow #CXOSpice for the latest updates from the floor.

See you in San Jose on March 16-19.

#NVIDIAGTC #GTC2026 #PhysicalAI #DataCenter #Robotics #AI #NVIDIAPartner

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Is your cybersecurity agency ready to get the recognition it deserves? 

I’ve teamed up with Clutch to spotlight a curated group of cybersecurity agencies that are making an impact — the ones delivering real results, not just bold claims.

Check out here to see who is on this directory:
https://lnkd.in/gH8U5Zvf 

Comment below with a quick overview of your company's cybersecurity expertise and the types of clients you serve. If it aligns well, we’ll be in touch.

#Cybersecurity #B2BMarketPlace 

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The Battle

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taplio

The Battle

Jay Singh

Helen Yu

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jay Singh's LinkedIn Performance

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Performance ScoreJay Singh's LinkedIn Performance