Atamis Ltd

A comprehensive suite of tools includes e-procurement, contract management, supplier performance monitoring, and analytics capabilities to power your procurement across the S2C. With Atamis, your procurement function can streamline operations, mitigate risks, and achieve strategic objectives effectively.

"The ability to tier suppliers, track due diligence and monitor savings has transformed our supplier relationship management. The Atamis solution supports the necessity of meeting the changing regulatory landscape and can adapt to our business as it evolves. Within a few months the system had paid for itself as a result of contract savings we were able to realise via its use." 
- John Downing, Procurement Director, Ardonagh Group.

Sales Director

Alcumus

Alcumus helps organisations of all sizes anticipate, manage and avoid risks that endanger their people, their operations and our planet. We provide an integrated approach to managing Health, Safety and ESG across industries, locations, contractor and supplier networks.

The operational resilience, control and insights we provide contribute to the continued success of over 45,000 customers around the world.

Responsible for the Sales Development, Account Executive, and Customer Success functions across SaaS and Professional Service product lines in HR, H&S, Consultancy, Risk and Compliance. Managed a team of 5x Sales Managers and up to 35x IC's consistently delivering seven-figure net new logo ARR annually across SMB, MM, and ENT sectors.

VP of Sales

For companies that need to demonstrate compliance with increasingly stringent health and safety legislation, Alcumus SafeContractor, the UK’s leading health and safety accreditation, acts as a strategic technology partner to verify the compliance of your contractors and makes them available through an easy-to-use online portal.

The contractor management system provides vital insight into your supply chain, enabling you to effectively monitor, manage, and make informed decisions. Scaled sales team from 6 to 15 people within first two years while reducing sales cycle, increasing ACV and consistently improving win rates to exceed performance expectations.

Sales Manager

Robert Half

Recruitment Consultant

Associate Consultant

Hootsuite

Hootsuite is a social media management system for businesses and organisations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audience, and distribute targeted messages using Hootsuite’s unique social media dashboard. Streamline team workflow with scheduling and assignment tools and reach audiences with geo-targeting functionality. Invite multiple collaborators to manage social profiles securely, plus provide custom reports using the comprehensive social analytics tools for measurement.

Key social network integrations include Facebook, Twitter, LinkedIn, and Google+ Pages, plus a suite of social content apps for YouTube, Instagram, Tumblr and more.

- Hootsuite has over 6 million global users spanning six continents.
- Hootsuite’s users send over 3 million messages through the dashboard each day
- Over 1.2 billion messages have been sent through Hootsuite since its launch.
- Notable clients include 79 of the Fortune 100 companies, as well as McDonalds, WWF, PepsiCo, Virgin, FOX, Sony Music among others.

UK Ambassador

Self-Employed

Contribute to enhancements in revenue generation and brand reach through strategic marketing and digital / social media content planning for clients. Impacted corporate performance through business analysis and recommendation of improvements across sales, marketing, PR, advertising, customer service, product development and social media.

Assisted clients across human resources, financial services, medical devices, utilities and information technology industries.

Sales and Marketing Consultant

My Media Guru

My Media Guru Ltd is a social media consultancy formed to provide analytical and strategic solutions, advice and recommendations regarding direct business to consumer social media marketing.

Between its partners, My Media Guru Ltd has extensive experience in the fields of direct marketing, direct sales, programming, design, publishing and advertising. Focused lead generation services in over 1,000 campaigns generating over 40,000 leads.

Services include:
- Bespoke Facebook Applications
- Targeted Advertising Campaigns
- Social Community Building
- Detailed Social Media Analytic and Reports
- Social Media Training

Strategically managed key accounts, delivering consulting services focused on social media promotions and marketing solutions; developed and managed 20+ weekly campaigns.

NB: Now trading as Something Europe Ltd

Head of Marketing and Outsourced Business

The Penny Group London LLP

Orchestrated development of internal communication strategy, establishing programme for rapid turnaround of internal campaigns. Maintained external supplier agreements and partnerships with copywriters, graphic designers, mortgage brokers, and accountants. Trained and supported advisers and financial planners in addition to managing company’s graduate programme.

Head of Marketing

Vita Financial Limited

Whole of market protection brokerage providing protection solutions to UK consumers.

Vita's key focus is to develop strong, reciprocal affinity partnerships with both local and national, like minded people.

Played a key role in start-up and development of insurance brokerage, encompassing establishment of high-value sales, digital, and operational platforms as well as partnership network.

Achieved top levels of client satisfaction, retention, and referrals through customer journey optimisation.
Enforced compliance with Financial Conduct Authority (FCA) regulations and internal policies / best practice.
Effectively allocated £4,000 monthly budget for digital, affiliate, and list rental.

Co-founder

General Protect Limited / Monitrend Research Ltd / Comms Direct Ltd

Part of the Comms Corporation.  Outbound contact centre providing direct sales and marketing campaigns across variety of industries and clients across two contact centres totalling 250 FTE.

Optimised sales scripts for existing and new product lines to ensure compliance with client needs.
Allocated and managed workflow, collaborated with cross-functional leaders and mitigated operational issues.
Developed web-based CRM in partnership with 3rd party software house, providing tracking and distribution of all generated lead types, including KPIs and payroll functions while ensuring compliance with FCA’s Treating Customers Fairly (TCF) principles.
Boosted performance of sales team while minimising turnover through creation of coaching programme for team leaders that enhanced evaluations and promotions operations.
Enhanced throughput of 200+ FTEs through development of training programmes covering sales process, compliance, and proper use of CRM system (Sprint).

Previous positions:
Senior Campaign Manager
Campaign Manager
Sales Manager
Team Leader
Sales Executive

Sales professional with more than 20 years of combined experience driving revenue, leading commercial teams, increasing market share, and elevating performance for a wide range of organisations. Delivers sustainable profitable growth through innovative sales and marketing initiatives.

Jay Perkins

Desynit Limited

Salesforce Business Analyst

Alcumus presents many projects that require Business Analyst skills, as well as utilising project
management ensuring good technical knowledge as well as excellent communication and stakeholder
management skills. Worked on delivering a Marketing Automation system (HubSpot), delivered the move
from an purpose built in house CRM to D365 for a number of teams, managed integration with Sales
Insights and Aveya phone systems delivering a number of improvements and efficiencies.

Collected requirements and worked with stakeholders to delivery HubSpot for the marketing
team.
Comparisons between SalesHub and Sales Insights
Delivery of Aveya phone system integrated with D365 utilising Conversational Intelligence including carried  testing of the system & integration points, UAT & POC testing period management.
Delivery of a transformational project moving sales & renewals from a legacy CRM in to
D365, ensuring the integration points with the legacy system remained intact allowing BAU, Full roll
back plans &  extensive UAT, Integration between D365 and legacy system
Working with the business to understand their current processes and highlight any identified
issues with the current process 
Analysing new requirements and translating into functional specifications for the product developer Attending iteration retrospectives when necessary to provide feedback and improve the
development process as well as all squad ceremonies, including providing demos in 2 weekly
sprint demos to other stakeholders as well as other squads.
Support business requirements and design (including mock-ups) 
Ensuring Customer satisfaction with post delivery check-ins, training, feedback sessions &
to discuss further development work required.
Effective working relationships within the project teams, with various levels
project & programme managers alike.
Supporting Technology Programmes & projects to establish requirements, scope, business
case and related project documentation

Business Analyst

Which?

Working with stakeholders to scope out and implement Change
Manage key project stakeholders and hold people accountable for their deliverables
Facilitate and lead project meetings to ensure projects are progressing
Ensure that requirements and scope are captured and prioritised and that dependencies are managed within project deliverables
Manage and resolves issues, risks, dependencies and impediments that may impact on the delivery of the project
Monitor and communicate project progress, risks, issues and dependencies to Project Delivery and Technology teams
Support Business sponsor to define the Business case and Specifications to meet the Business requirements
Eliciting requirements, writing them and reviewing them
Working with businesses to understand their set up, goals and how it links to the technology stack
Creating as is and to be flows using Lucid and Miro 
Liaising with and captivating Stakeholders in the art of the possible 
Simplifying processes and ways of working considering both the end user and the customer base. 
Highlight issues and problems with solutions to manage them that the team could deliver on. 
Shaping the product 
Working with Salesforce Sales Cloud and Service Cloud. 
Creating tickets, stories, epics using Jira and updating Confluence on decisions made and processes, workflows and documentation. 
Ensuring that the replacement system was not simply a like for like product and offered enhancements to compliance, team efficiencies and processes. 
Managing the data migration for 3 businesses from 3 systems – including Salesforce Classic to Lightening. Moving from an purpose build payments system in to Zuora, migrating with Limeo. 
Project Managing the decommissioning of 23 legacy systems. 
Liaising with Salesforce developers, admins and external stakeholders to ensure the correct solutions were found. 
Facilitate effective knowledge transfer, training, and adoption of product capabilities

Project Manager / Business Analyst 

•	Main point of contact for Larger Retail Brand Partners (up to 2500 staff) managing the day to day relationship 
•      Managing Contract negotiations 
•	Arranging the logistics of assessments requiring excellent planning, organisation and communication skills with many parties to ensure assessments day are fully attended. 
•	Managing a team of temps ensuring adequate resource in place at all times
•	Analyse related consumer complaints identifying root causes and working with the account and escalating internally as required.
•	Liaise with internal & external stakeholders
•	Hold companies to contractual obligations ensuring they remain complaint and adhere to the agreed code of conduct
•	Partake in initial meetings before sale, right through to and after contract renewal negotiations
•	Accurate Governance as well as invoice raising
•	Production of stats on an on going basis and ad hoc when required for internal & external stakeholders
•	Often work outside scope producing video content, attending road shows, carrying out face to face training with various levels internal & external. 
•	Arrange and chair monthly meetings with all clients
•	Creating process guides
Working with companies to initiate change within their business, highlighting improvements they can make to enhance their customer journeys, ensuring the companies are aware of regulation changes Offering training where appropriate.

Premier Account Manager

•	Retaining traders and handling all of their complaints
•	Liaising with unhappy consumers, guiding them through the complaints procedure and logging any feedback ensuring any compliance issues are addressed
•	Moderation of reviews submitted via post and online
•	Training and supporting new team members, ensuring that they are up to date and have ongoing training and assistance. 
•	Ensure traders are using the Logo correctly, and follow up with any traders who are mis-using the Logo at all times ensuring Which’s integrity 
•	Keep Which? Local up to date and carry out full forum moderation, as well as answering any queries raised within a timely fashion. 
•	Provide support and coaching to members of the wider team helping them with development to make the customer’s journey smoother. 
•	Provide support to the team manager creating the monthly work flow. 
•	Act as a point of contact between the Bristol & London team ensuring that any changes or requests are communicated to both teams.
•	Manage Social Media pages, including creating of posts and responses.

Relationship Adviser

Chartwell Healthcare Limited

•	Contact existing back book to service and offer additional benefits
•	Continually improve knowledge of the whole market for Insurance & Group Risk benefits
•	Provide Private Medical Insurance advice to individuals and Group schemes
•	Developing and Promoting the Chartwell Proposition to maximise new business opportunities
•	Working closely with Insurers, developing marketing ideas and using the knowledge to provide advice to clients
•	Provide compliant advice for Employee Benefits such as Group Risk, Private Medical Insurance, Dental, Travel and Health Cash Plans
•	Commitment to clients ensuring that excellent customer service and satisfaction is achieved
•	Carry out whole of market reviews, create reports to send to the client, pitch the report and sign up the business
•	Solve problems and assist with claim queries as well as taking ownership of clients, ensuring that all paths are travelled to ensure Customers expectations are met and exceeded

Peripheral Sales Executive

Xerox

Project Managing building of new platforms, working with developers and external stakeholders
•	Trained staff on newly acquired schemes or renewal changes
•	Project Managed - taking a lead role on project Calls with clients regarding the Flex benefit platform and the benefits
•	Received calls from clients and their employees
•	Provided an in-depth knowledge of many flexible benefit products such as Critical Illness, Cycle to Work, Childcare Vouchers, Home Technology, Health Cash Plans, Private Medical Insurance and many more. 
•	Collated and produced MI stats on a monthly basis
•	Produced monthly interface files & Data Loads
•	Took ownership of clients ensuring SLA’s met by managing a small team 
•	Ensured client retention via weekly calls, dealing with any issues in a timely manner and keeping everyone informed of the situation.
•	Account Managing schemes ranging in size from 100 members to 55,000 members, clients included many household names. 
•	Worked with employees based in Romania to ensure the system implementation meeting deadlines.
•	Tested systems & website and created test plans.

Flex Benefit Specialist

Pension Quotes Team and Sales Support looking after SIPPS, LV's FTA and PRP policies, carrying out quotes on new and existing business for IFA's.

Sales Support

LEBC Group / CHS

Responsibilities Include:

Ensuring all commission income is declared and accurate based on consultants figures.
Maintaining good relationships with clients as well as on occasions attending client visits.
Orginising and Managins Team Workload
Account managing clients and policies, handling all membership amendments, joiners and claims on policies through the use of email, telephone and letter writing.
Liaising with Insurance Companies on a day to day basis on behalf of clients.
Carrying out periodic membership audits against an insurers membership list, to ensure that all membership data is accurate, and ensuring any errors are corrected.
Compiling pre-renewal data and producing quote requests on excel to be issued to the insurers for market reviews. 
Looking after individual clients, finding them the right policy and setting their policies up.

Client Support

I Spent 18 months as an administrator working with two Finanical Advisers mainly dealing with Mortgage's and annunities. Currently I work in the Group Private Medical Insurance branch of the company fullfilling roles including looking after major accounts and maintaining relationships with clients and insurers alike.

Client Support / IFA Admin

Responsibilities included:

Providing comprehensive administration support to two consultants.
Administering Investments, Mortgages and Pensions for individual clients and Corporate Clients
This involved going out to market to collect &amp; collate quotes, obtain valuations of pensions and investments, chasing insurers to ensure policies have been set up correctly and checking policy documentation and 
Liaising with policy holders, insurers and new potential clients alike 
Maintaining client records, Dealing with the incoming and outgoing post, Composing letters and emails.
Liaising with colleagues, clients and product providers

Administrator

Dominos Pizza Enterprises

I began working at Domino's Pizza in Customer Service, i then began training to become a delivery driver. Once i has completed my training I then began to train all new member of staff and carried out many managerial duties, including handling large quantities of cash, orginising the team, running shifts and arranging the rota.

Supervisor

Dominos Pizza

Responsibilities included:

Managerial duties, including handling large quantities of cash, organising the team, running shifts and arranging the rota. 
Orginising marketing days, fresher's fairs and visiting companies to discuss cross company marketing. 
I was given the opportunity to train as a full time manager; however this was not where I wanted my career to go and decided to concentrate on my full time job. 
Training all new staff 
I currently do a few shifts at Dominos Pizza again training all of the new recruits in time for the student rush

Manger / Supervisor / Trainer

Friends Provident

Customer Consultant

What do I enjoy most? A challenge - whether pushed or I jump both get me there. 

An ambitious, enthusiastic and reliable person who excels in customer focused environments. Is an excellent team worker who possesses the initiative to work unsupervised. 
Adaptable for all roles and thrive when working on projects whether managing or assisting, with experience in implementing and overseeing changes. Resourceful and an excellent communicator at all levels who is not afraid to take on new tasks outside of scope. Excellent use of Microsoft Excel (advanced), word and IT literate. Positively upbeat and polite with a strong set of personal values. Good attention to detail, strong organisational skills and as a rule is proactive rather than reactive. Enjoys building relationships with customers and colleagues alike. 

After many years of working in the Financial services industry fully understands and appreciates the need for regulations and structure however excels at thinking of new ways to work and drive companies to improve practices. 

taplio

The Battle

Jay Perkins

Catie Doherty

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