Vantage Systems, Inc.

Providing cybersecurity guidance and support for the GOES-R Ground System Engineering Project, a collaborative NOAA (National Oceanic and Atmospheric Administration) and NASA (National Aeronautics and Space Administration) program of Geostationary Operational Environmental Satellites.

Senior Information Technology Security Officer

IPRO

(Joined IPRO through acquisition of ZyLAB)

Director Cloud Solutions

ZyLAB

Responsible for Security and Information Assurance for North American Region.
Designed Internal Auditing program in support of ISO 27001 certification. Conducted Internal Audits for certifications and annual checks of controls for compliance and continuous process improvement. Member of Security Steering Committee which developed, maintained and continuously improved upon security policies and programs for International SaaS software company. Achieved ISO 27001, Cloud Security Alliance - Star 1, and SOC2 Type 2 certifications.

Cyber Security Specialist/Internal Auditor

Responsible for delivering customer success for SaaS and On-Prem clients throughout North America by managing a team of consultants, support technicians, project managers and trainiers who provide the highest quality of services delivery in implementations, upgrades, customizations, consulting engagements, and training activities. Promotes and maintains the highest level of processes, best practices and knowledge sharing within the department to ensure that the quality and consistency of delivery is outstanding at all times with focus on the customer experience.

Director of Professional Services & Operations, North America

CIBER Federal

Information Assurance Manager (Acting/Interim): Appointed Acting IAM, by US Army Judge Advocate General. Responsible for ensuring confidentiality, integrity, availability, authentication, verification, protection and non-repudiation of information processed by the US Army, Office of The Judge Advocate General information systems. Developed and implement Information Assurance (IA) plans, security policies, standards, and architectures and provided guidance to and exercise technical control over subordinate IA systems officers and Legal Technology Management Officers. Advised OTJAG Chief Information Officer on IA policy, procedures, threats, requirements, resources, and solutions. Developed and maintained OTJAG IA and AIS Security Program, including OTJAG Standard Operating Procedures, designed to minimize security risk.

•	Successfully navigated DoD Information Assurance Certification and Accreditation Process (DIACAP), Authority to Operate (ATO) and TIGS (Tenant in Good Standing)
•	Created and led Information Assurance Working Group for Information Security Professionals

Information Assurance Manager

CIBER/CRGT

Program Manager supporting the US Army, Office of The Judge Advocate General, IT Division, managing two IT Services contracts, valued at $5,000,000 annually. Responsible for technical and software development, project management analysis, personnel management, records management and all technical matters relating to the support of JAGCNET and other JAG automated systems. 

•	Directed software application design and development, system design, software app design, applications management, installation, maintenance, software support, technical writing, help desk support, network and systems administration, quality assurance, and quality control. 
•	Led a team of 30 contractors in application development, systems administration, network administration, cybersecurity, systems integration, service desk & help desk management all in support of customer success.
•	Managed tools and applications supporting eDiscovery, Investigations, Litigations Support, Business Intelligence, Data Analysis, Knowledge Management, IT Service Management, Project Management 
•	Applied industry best practices for project and program management, IT Service Management, and implemented process standardization and continuous improvement

Senior Project Manager

New Horizons Computer Learning Centers

Responsible for supporting production servers and administrative clients for company and customer use. 

•	Developed and deployed images for both production and training purposes. 
•	Performed basic and advanced software, network and hardware troubleshooting as well as system updates and upgrades
•	Evaluated new products through thorough software evaluation and testing, and worked with budget and policy teams to align acquisitions with strategic initiatives
•	Designed, implemented and maintained SharePoint Portal Server for employees and partners
•	Implemented Microsoft Project Server for Project Management

System Administrator

Taught Technical Classes, Business Skills Lessons and Certification Courses to corporate and government audiences in both public and private class settings. Supervised team of professional Technical and Corporate Instructors.

•	Supervised and mentored instructors, monitored development, evaluated performance, and provided guidance for growth. 
•	Rapidly learned and mastered new and emerging computer technology, and effectively communicated complex and challenging topics in easily consumable and digestible lessons
•	"Instructor of the Year" for New Horizons, Washington, DC 2004 and 2006
•	14 times ranked in the monthly "Top Ten New Horizons Instructors Worldwide" based on student evaluations

Senior Technical Instructor

Converse International School of Languages

Academic Coordinator/Head Teacher: Taught all levels of English as a Foreign Language classes, conversation classes, exam preparation courses and business executive training classes while overseeing Instructor Team.
•	Responsible for Managed company staffing needs by hiring and supervising instructor personnel. 
•	Built course schedule, assigned duties, and evaluated employee performance. 
•	Designed and directed a new international executive business program. 
•	Managed and improved student intake and placement processes and supporting database application.

Academic Coordinator - Head Teacher

Japan Exchange and Teaching Program(me) (JET)

Assistant Language Teacher (JET Programme Participant)

An experienced leader of high-performing teams with over 20 years in the Information Technology field and a background in Cyber Security and Artificial Intelligence, I have a passion for facilitating individual, team , and customer success through education, technology and inspired solutions.

Jay Schneider, PMP, CEDS, CISSP

Cimplifi

Director, Strategic Engagements 

Reveal - IPRO

Client Success Manager

State of Alaska Department of Law

Litigation Assistant | Natural Resources, Oil & Gas

Paralegal II | Information and Project Support

Law Office Assistant | Special Litigation & Opinions, Appeals & Ethics

University of Alaska Anchorage

Administrative Assistant | Office of New Student Recruitment 

Alaska Court System

Alaska Supreme Court | Intern

🌟 Passionate Client Success Manager | Account Manager | Legal Technology Professional

With over 8 years of dedicated experience in the dynamic field of eDiscovery, I am committed to driving client success and delivering strategic solutions in the ever-evolving landscape of Legal Technology.

🔍 Expertise Highlights:

Client Success Champion: Proven track record of fostering long-term client relationships by understanding their unique needs and delivering tailored solutions. I thrive on ensuring client satisfaction and exceeding expectations.

Strategic Account Management: Adept at navigating complex accounts, I excel in developing and executing strategic account plans. My goal is to not just meet but exceed client objectives, contributing to their overall success.

Legal Technology Specialist: In-depth knowledge of eDiscovery processes and technologies. I stay ahead of industry trends, leveraging my expertise to provide clients with innovative and efficient solutions.

taplio

The Battle

Jay Schneider, PMP, CEDS, CISSP

Tiffany H.

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