Vantage Systems, Inc.

Providing cybersecurity guidance and support for the GOES-R Ground System Engineering Project, a collaborative NOAA (National Oceanic and Atmospheric Administration) and NASA (National Aeronautics and Space Administration) program of Geostationary Operational Environmental Satellites.

Senior Information Technology Security Officer

IPRO

(Joined IPRO through acquisition of ZyLAB)

Director Cloud Solutions

ZyLAB

Responsible for Security and Information Assurance for North American Region.
Designed Internal Auditing program in support of ISO 27001 certification. Conducted Internal Audits for certifications and annual checks of controls for compliance and continuous process improvement. Member of Security Steering Committee which developed, maintained and continuously improved upon security policies and programs for International SaaS software company. Achieved ISO 27001, Cloud Security Alliance - Star 1, and SOC2 Type 2 certifications.

Cyber Security Specialist/Internal Auditor

Responsible for delivering customer success for SaaS and On-Prem clients throughout North America by managing a team of consultants, support technicians, project managers and trainiers who provide the highest quality of services delivery in implementations, upgrades, customizations, consulting engagements, and training activities. Promotes and maintains the highest level of processes, best practices and knowledge sharing within the department to ensure that the quality and consistency of delivery is outstanding at all times with focus on the customer experience.

Director of Professional Services & Operations, North America

CIBER Federal

Information Assurance Manager (Acting/Interim): Appointed Acting IAM, by US Army Judge Advocate General. Responsible for ensuring confidentiality, integrity, availability, authentication, verification, protection and non-repudiation of information processed by the US Army, Office of The Judge Advocate General information systems. Developed and implement Information Assurance (IA) plans, security policies, standards, and architectures and provided guidance to and exercise technical control over subordinate IA systems officers and Legal Technology Management Officers. Advised OTJAG Chief Information Officer on IA policy, procedures, threats, requirements, resources, and solutions. Developed and maintained OTJAG IA and AIS Security Program, including OTJAG Standard Operating Procedures, designed to minimize security risk.

•	Successfully navigated DoD Information Assurance Certification and Accreditation Process (DIACAP), Authority to Operate (ATO) and TIGS (Tenant in Good Standing)
•	Created and led Information Assurance Working Group for Information Security Professionals

Information Assurance Manager

CIBER/CRGT

Program Manager supporting the US Army, Office of The Judge Advocate General, IT Division, managing two IT Services contracts, valued at $5,000,000 annually. Responsible for technical and software development, project management analysis, personnel management, records management and all technical matters relating to the support of JAGCNET and other JAG automated systems. 

•	Directed software application design and development, system design, software app design, applications management, installation, maintenance, software support, technical writing, help desk support, network and systems administration, quality assurance, and quality control. 
•	Led a team of 30 contractors in application development, systems administration, network administration, cybersecurity, systems integration, service desk & help desk management all in support of customer success.
•	Managed tools and applications supporting eDiscovery, Investigations, Litigations Support, Business Intelligence, Data Analysis, Knowledge Management, IT Service Management, Project Management 
•	Applied industry best practices for project and program management, IT Service Management, and implemented process standardization and continuous improvement

Senior Project Manager

New Horizons Computer Learning Centers

Responsible for supporting production servers and administrative clients for company and customer use. 

•	Developed and deployed images for both production and training purposes. 
•	Performed basic and advanced software, network and hardware troubleshooting as well as system updates and upgrades
•	Evaluated new products through thorough software evaluation and testing, and worked with budget and policy teams to align acquisitions with strategic initiatives
•	Designed, implemented and maintained SharePoint Portal Server for employees and partners
•	Implemented Microsoft Project Server for Project Management

System Administrator

Taught Technical Classes, Business Skills Lessons and Certification Courses to corporate and government audiences in both public and private class settings. Supervised team of professional Technical and Corporate Instructors.

•	Supervised and mentored instructors, monitored development, evaluated performance, and provided guidance for growth. 
•	Rapidly learned and mastered new and emerging computer technology, and effectively communicated complex and challenging topics in easily consumable and digestible lessons
•	"Instructor of the Year" for New Horizons, Washington, DC 2004 and 2006
•	14 times ranked in the monthly "Top Ten New Horizons Instructors Worldwide" based on student evaluations

Senior Technical Instructor

Converse International School of Languages

Academic Coordinator/Head Teacher: Taught all levels of English as a Foreign Language classes, conversation classes, exam preparation courses and business executive training classes while overseeing Instructor Team.
•	Responsible for Managed company staffing needs by hiring and supervising instructor personnel. 
•	Built course schedule, assigned duties, and evaluated employee performance. 
•	Designed and directed a new international executive business program. 
•	Managed and improved student intake and placement processes and supporting database application.

Academic Coordinator - Head Teacher

Japan Exchange and Teaching Program(me) (JET)

Assistant Language Teacher (JET Programme Participant)

An experienced leader of high-performing teams with over 20 years in the Information Technology field and a background in Cyber Security and Artificial Intelligence, I have a passion for facilitating individual, team , and customer success through education, technology and inspired solutions.

Jay Schneider, PMP, CEDS, CISSP

Cellebrite

Product Business Manager

Management Technology, Inc.

IT Project Manager III

Consilio LLC

As the Senior Director of New Solutions for Consilio LLC, Monica is principally responsible for a Product Advisory Board consisting of 8 strategic partnerships with prospective and current clients, a Product Steering Committee with cross collaboration amongst 5 departments and 2 proprietary machine learning products that have analyzed 3.4 million documents to date with projected margin lift of 800K. She leads a team of 5 engineers that develop data analytics products and oversees the development of mobile technology conversions.

Senior Director of New Solutions, Marketing

KrolLDiscovery

•	Designing and implementing certification assistance and continuing education programs and trainings. 
•	Collaborating with managers to facilitate the development of learning objectives and curricula. 
•	Identifying and communicating productive review workflows discovered during courses and training.
•	Developing training/course scripts/talking points and supporting materials for learning activities. 
•	Leveraging subject matter experts as needed, ensuring that appropriate learning content is accurate and current.
•	Providing active end user support and technical assistance.

Senior Technical Trainer

LDiscovery LLC

•	Worked on-site as the primary liaison for a key client and managed the service delivery for all hosted matters. 
•	Executed and troubleshoot the intake, loading, QC and hosting of data into various Relativity databases.
•	Provided technical assistance to end users via telephone, email, remote sessions or in person.
•	Provided consultative and workflow advice related to Relativity, including Relativity Analytics.
•	Proactively engaged team members to recommend additional/alternative workflows, technologies, and solutions.

Senior Relativity Consultant

•	Utilized business problem-solving skills to analyze, troubleshoot, and propose solutions.
•	Created workflows and provided insight and consultative advice on best approaches for stream-lining reviews.
•	Participated in in-person meetings and conducted demos and training's.
•	Assisted Analytics department on Technology Assisted Review projects. 
•	Supported the Legal Hold process and eDiscovery topics such as hashing, privilege logs and ECA.

Support Engineer

AlphaLit, an LDiscovery Company

•	Tested and provided technical support for Alphalits’s internal processing systems and NUIX. 
•	Performed daily Scrum activities (meetings, planning, work estimation, backlog grooming, defect reporting).
•	Ensured successful software deployments by collaborating with software developers and business analysts. 
•	Developed detailed functional, integration, benchmarking and regression test plans for internal processing systems. 
•	Created SQL queries/agent jobs, bat files and VBS scripts to verify test results.

QA Analyst

Delaware Valley Innovation Network

Managed the dissemination of a $5.1 million Workforce Innovation and Regional Economic Development 		(WIRED) grant from the United States Department of Labor that trained over 1,800 workers and supported 		talent development for over 9,000 students, academic personnel and transitioning workers within the life 		sciences and its supporting industries.
	*	Oversaw the development, launch and management of www.delawarevalleyinnovationnetwork.com a highly interactive web site that housed several dynamic inventories updated by partners , a social network, labor market data, an economic forecast tool, information on regional and national funding opportunities, career and internship resources, and a private intranet for nearly 30,000 visitors;
	*	Wrote, designed and distributed the DVINewsletter, press releases and email campaigns to over 2,000 				DVIN stakeholders;
	*	Oversaw the development, design, print and dissemination of The Talent Gap Analysis Report: Preparing 				Our Workforce for the Evolving Life Science Industry, the interactive Life Science Career Lattice DVD and 			The Building the Region’s Life Science Talent Together Report to over 10,000 stakeholders and 					partners;
	*	Developed, implemented and managed the DVIN Fellowship Training, Science Career Week Grants 				programs which trained and supported talent development for over 2,000 participants.

Project Coordinator

Cornerstone Legal Consultants

Managed a team of 7 paralegals and contractors. Provided litigation support services to 5 attorneys throughout the life cycle of a federal case including training and management of Relativity, Summation and Trial Director. Oversaw the collection and review of over 2 TB of data. Coordinated with defense counsel, scheduled witness interviews, depositions and review of pleadings.

Litigation Technology Manager

School District of Philadelphia

Assisted the Telecommunications Manager with the distribution of work assignments and served as a technical 	resource for resolving school and Central Office telecommunications operational issues.
Created an Access database for telecommunication services and inventory for 300+ school district facilities. Designed automated call centers for 7 administrative departments in the Central Office. Assigned all telecommunications services for new employees and authorized MAC orders for 20+ administrative departments.

Telecommunications Specialist

Monica Harris has over a decade of engineering, training, consulting, product development, sales and marketing leadership experience in the eDiscovery industry.  She is a crusader for the development and implementation of cross collaborative initiatives inside and outside of organizations that increase positivity, productivity, revenue and margin. 


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The Battle

Jay Schneider, PMP, CEDS, CISSP

Monica Harris

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