t'order America

t'order is an innovative technology solution designed for the restaurant industry to enhance the customer experience by enabling seamless digital menu browsing and order placement.

Chief Executive Officer

LeadershipCures

A B2B professional services/global advisory firm specializing in capital-efficient growth strategies and operational effectiveness. We work with investors, owners, and executives to unlock growth potential and rapidly improve net profit in businesses with revenues ranging from of $10 to $250 million.

Our team of F-Chief Strategy Officers, F-Chief Operating Officers, and Operating Advisors partner with executive leadership across multiple teams (Marketing, Sales, Operations, Finance, People, IT/Tech, Delivery, Account Management) to identify strategic initiatives and improve operational effectiveness/efficiency, unlocking scalable expansion.

Implement process enhancements with executive leadership and subject matter experts to optimize operational effectiveness/efficiency and improve margins.

Lead change management initiatives focusing on execution accountability through clear objective and key performance indicators (KPIs).

Align revenue growth with the internal operations necessary to support current and future growth objectives.

Catalyte

Catalyte is an AI-enabled workforce company. Its proprietary technology uses 500+ data points to discover and develop high-potential talent. As a result, Catalyte offers employers tenacious, high-performing talent that increases productivity, quality and diversity metrics while reducing the total cost of talent. By redefining hiring and elevating ability over resumes, Catalyte transforms individuals, companies and communities.

Advisor

Deputy

Shareholder

A global B2B SaaS workforce management technology used in 100+ countries and loved by 1.4 million shift workers.

Build out GTM and Operations infrastructure for rapid growth in US market. Led operational efficiency and synergy across marketing, sales, operations, delivery, implementations, finance, account management, HR, Legal and developed strategic partnerships with industry leaders like Apple and ADP. 

Hired the leaders, established our operating model, developed KPIs, reporting, processes, procedures and technologies to support scale. 

10x Growth Over $100m in Series A & B funding.

President

Force Management

A B2B professional services firm that develops elite sales teams and tomorrow’s revenue leaders by delivering cross-functional alignment, customized programs and revenue acceleration platforms to drive revenue.

Advised executive teams on development of go-to-market strategies & value selling messaging, enhancing sales and marketing effectiveness.

Directed change management initiatives, facilitating alignment among cross-functional teams for cohesive value messaging and operational execution.

Coached senior leaders on effective leadership techniques to implement transformative strategies and embed transformational vision within company culture.

Advisor to C-Suite Leadership

MarketSource Inc.

A B2B services firm that designs and operationalizes sales and customer experience solutions that are purpose-built and tech-enabled to deliver measurable improvements in business outcomes.

Led strategic planning, corporate innovation, and operations  for a $300+ million B2B Professional Services organization.

Drove business transformation and change efforts for overall high-volume Talent Acquisition (Recruiting) business function (15k hires/year)

Collaborated with executive leadership team to implement strategic initiatives that substantially contributed to organizational growth from $75 million to $300 million.

Vice President, Strategy & Operations

Senior Executive managing complex client relationships, P&L owner, responsible for strategy and operational performance of 3,000 employee sales and marketing outsourcing business, including client services (operations), recruiting, and innovation services groups. 

Grew the business from $52 to $64 million in ARR (23% increase).

Vice President, Operations

Led operations and delivery of sales and marketing services, implementing customer focused sales discipline and processes to help leading electronics manufacture sell more, faster while deliver superior client value and 20:1 ROI.

Scaled the team from 900 to 1,800+ sales and marketing professionals representing multi-billion retail sales channel with 95% - 150% quota attainment.

Grew the business from $17 million to $32 million in ARR (88% increase).

Executive Director, Client Services

Developed and launched innovative field-based sales and marketing program for world's leading telecom company across North America in top 25 US Markets with a team of 125 people. 

Developed the strategy and operating model, hired the Management Team and Field Reps, established KPIs, variable compensation plans, performance management system. 

Launched and grew the service from $0 to $10 million in less than 12 months.

Director of Client Services

Home Depot, Inc.

Directed strategic change initiatives across operational, sales, and marketing disciplines under executive sponsorship, enhancing organizational effectiveness and improving market share position by 320 BP in a $1.1 billion category.

Developed a leadership training program in conjunction with company Presidents, resulting in strengthened leadership talent pipeline.

Leadership Program

Candiate for Governor

• Personally recruited by the sitting Attorney General to lead political operations for his campaign for Governor in Virginia. 
• Hired staff, managed budgets, developed campaign strategy and executed operations. 
• Led and orchestrated activities of teams of hundred of paid political operatives and volunteers throughout the Commonwealth. 
• Record fundraising set for a Republican candidate for Governor.

Campaign Manager

Wild River Outfitters Inc

• Start up and launch of an outdoor adventure sports company. 
• Developed new revenue streams by way of new products and services. 
• Extended the retail business into services: guide services for half day, full day, multi-day excursions and also extended the business with new revenue streams by launching instruction services to teach the sport of kayaking. 
• Developed innovative partnership with global adventure travel provider to offer international trips around the world. Profitable in year one and scaled to a team of 45 people.

Managing Director

I help CEOs unlock growth, transform companies, and scale rapidly | CEO | CSO | COO ✨ Book a Free Strategy Session ⬇️

As a growth-driven executive, I thrive on helping businesses overcome challenges, solving big problems and driving meaningful change.

Understanding what's holding you back (in life and in business) is the key to getting a big push forward and unlocking breakthrough results in growth. Using a proven process and method, I can help your business find your limit to growth, optimize for it, collaborate around it, and uplift your business performance to get to the next level of growth.

While not all change is an improvement, all improvement requires change. I thrive collaboratively working with executive leadership teams to develop and execute strategic initiatives, leading high-performing teams through change & transforming companies to get to the next level of growth - rooted in driving operational excellence, delivering outstanding client experiences and accelerating net profit.

Proven track record driving revenue growth (Full P&L Ownership):

✅ Built & launched new services group from scratch:  $0  -> $10 million (<1 year)
✅ Lead B2B Professional Services team through high growth:  $17  -> $32 million (in one year)
✅ Expanded B2B Services Division: $52 -> $64 million
✅ Scaled a B2B SaaS Tech company: 8k -> 80k customers (10x growth)
✅ Re-engineered & Implemented new Operating Model: 20% revenue improvement (in 60 days)

Specialties:  Building Operational Excellence, Strategy Development & Initiative Leadership, Business Innovation, Value Proposition, Leadership and People Development, Change Management, Project Management (PMO), Rapid Growth/Scaling Strategy and Execution, SaaS growth, Client/Customer Success, B2B Services, Problem Solving, Analysis, Theory of Constraints (TOC) Practitioner

Jason Walker

Grammar Goddess Communication

As an editor of primarily nonfiction / business content, my first questions concern the intended reader's likely knowledge of and experience with the topic, along with which version of English the author wants to use.

I look at language, punctuation, segues, consistency, and formatting (typeface, spacing, bold, italics, header size, etc.).

I have worked on:

❇ Résumés
❇ Web content
❇ Business blogs
❇ Children's books
❇ Podcast transcriptions
❇ Over 50 nonfiction / business books in last 12 years
❇ A major Boston hospital's annual report (every year since 2010)

✴ FYI: I strongly believe in using the Oxford (aka serial) comma all the time. Yes, I have a good reason. Yes, we can discuss it. 

CURIOUS ABOUT YOUR WORK? I will look at one page of your writing for FREE (one of my favorite four-letter F words). Let's see if you even need me to help you look and sound as smart as you are.

🎤PODCAST TRANSCRIPT EDITOR (aka "Tidy-upper"): 𝐈 𝐝𝐨 𝐍𝐎𝐓 𝐡𝐚𝐯𝐞 𝐦𝐲 𝐨𝐰𝐧 𝐩𝐨𝐝𝐜𝐚𝐬𝐭.

⁉ Have you ever read a raw transcript of a podcast and noticed how many times the speakers said "like," "I mean," "the, the, the," "um, um," or "I'm not sure, well, I think I might, I'm wondering if," all garbled together? It's as though they need to fill the space with sound, even if they're not sure what to say. (And we've all done this, right? I know I have!)

🙀 Surprise! Oral and written communication are often totally different. What doesn't sound so bad in the moment can look awful in written form. In the latest transcript I worked on, I removed about 300 words just by eliminating those redundancies before I even got to the actual editing.

So if you're planning to publish your podcasts in any kind of written form, let me ensure they look 100% professional.

𝐑𝐞𝐦𝐞𝐦𝐛𝐞𝐫: My only goal as an editor is to help the host and guest sound as smart as they are.

Editor / Copyeditor / Proofreader

I answered an ad in a Boston, MA, newspaper about working for the international seminar company then known as Fred Pryor Seminars, now known as PRYOR Learning, even though I had NO background in training. It just seemed like an interesting job.

Well, it sure was! 

Through trial and error (so many errors!), I learned the craft of corporate training, and worked internationally with Pryor for five years, a totally astonishing and wonderful experience!

Utlimately, as so many others did, I opened my own training company and created my own material. 

My workshops are generally just an hour, in person or over Zoom (or another platform), and can be hosted FREE by any nonprofit or community organization. 

They include my "Brush Up" series on 
☑️ American Grammar
☑️ Business Writing
☑️ Communication Skills
☑️ Using DiSC® to Succeed
☑️ Succeeding with LinkedIn®

Each can be tailored to a specific audience or given as is. 

If your nonprofit or community organization would like to host one for its members, please let me know.

And if your company would like to host it, please reach out to me.

See even more at https://www.grammargoddess.com/corporate-training/

Corporate Trainer

Back in 2004, LinkedIn™️was a mere shadow of the behemoth it has become; it was just another platform few knew or cared much about -- including me.

I joined in October of that year because others told me to. I did very little for about 10 years, because I had NO idea what to do or who to ask. Finally I began to "get it," largely thanks to John White, MBA, who saw something I had written and gave me some ideas to help me do even better. He guided my growth for several years, and I'll always be grateful for his help!

Of course, since those early years, I've seen LI grow from a great idea to a worldwide HUGELY successful organization for business professionals to network, help others, and grow their business. 

As of early 2024, there were approximately 1 BILLION profiles, although the latest stats show about 25% are active / alive / succeeding here.

That said, there ARE ways to succeed, starting with a filled-out profile, something far too many users neglect. And since first impressions are huge -- and we want/need to rise above the noise -- we need to stand out quickly in a positive way.

I offer a two-part (one hour for each part) FREE remote program called "Master the LI Profile Basics," which covers everything from correctly filling out the top area (the banner) to using the words that will draw others in and keep them reading about you!

➡️ For example: Start your profile with why your readers should give a rat's ... rump about what you do. Start with their pain points., not your expertise. Show how you can help THEM ... 

✅ I love helping others succeed here as I have! DM if you're interested in knowing more.

LinkedIn™️Profile Basics Teacher

BIZCATALYST 360° / AKA 360° NATION

Columnist & Featured Contributor

BIZCATALYST 360°

Member, Editorial Circle of Excellence 

Part of the team that helps nonprofits worldwide with their needs. Please check out the link to see who else is there and how one or more team members might be able to help your nonprofit.

GOODWORKS 360° -- VIP Global Impact Partner

Global Goodwill Ambassadors Foundation (GGAF)

Member

Social Marketing Solutions, LLC

Our services include Social Media Marketing, Content Marketing, and Strategic PR. Check out the website for more information on how we can help you in those areas!

Editor in Chief

BNI Global

I supported up to 12 local BNI chapters at a time in southeastern Mass. and Rhode Island, helping their members learn how to achieve their ROI by leveraging their BNI membership. 

For two years, I was the Regional Training Director, creating and leading basic and advanced Member Success Programs. 

I was also recognized at national conferences as one of the top 10% of directors in the U.S.

Member / Area Director

Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack

For five years, I led communication-based workshops worldwide (see my website for details of my trips) and the continental U.S., learning the craft of public speaking and corporate training. 

In just my second year, I became one of FPS's onsite corporate training specialists, teaching tailored communication skills workshops, especially in American grammar, business writing, and interpersonal skills at companies that asked FPS for help. Many companies asked for us by name, and the ones who asked for me often mentioned that beyond my knowledge of my topics, they enjoyed my sense of humor when teaching topics that are necessary (grammar or writing) but can be just so dull!

International Seminar Leader

Content Creators: Have you ever published a document with "pubic," "orgasm," or "manger" in it when you meant public, organism, or manager? 🙄

How about using I, me, or myself ... or a semicolon? Do you know the American grammar rules for those?

The writing world is a wondrous place, and if you're writing for public consumption, you’re writing content you hope impresses others.

You might be:

✅ A blogger.
✅ A job seeker.
✅ A web-content creator.
✅ A résumé creator, helping clients land their dream job.
✅ An author of nonfiction / business-related books – even memoirs!
✅ A ghostwriter, helping clients get hired or sell their products or services.
✅ A podcaster wanting to turn the conversations into written form for a magazine or website.

⁉️But do your presentations show your (or your clients') ideas to full advantage?

Maybe you're asking spellcheck to do more than it was designed to do – a correctly spelled word might not be the one you intended!

Maybe you're one of the otherwise smart writers who have lost track of the American grammar rules, so your work isn't being seen in the best light. Like most of us, you may have taken your last grammar class when you were too young to give a rat's ... rump about using pronouns or punctuation correctly.

How could you possibly have known then how important all that would be to you as an adult, as a professional?

Of course, now that you do know how important it is ... how do you find the help you need?

Well, you could call me. 😁

While I may know little about your topic, I will ensure that your readers believe you do. I will smooth out your writing, making it look and be right. I will find the right words and punctuation so your ideas shine, all while preserving your unique voice.

My clients include first-time & veteran bloggers, web-content creators, ghostwriters, nonfiction / business book authors, corporate annual report creators, podcasters needing their interviews created in written form, and even CNBC, Huffington Post, Inc., The Good Men Project, Entrepreneur, and Influencive columnists.

Most are American, as I am, although several are internationals whose different version of English keeps me on my toes.

Just an FYI: I strongly believe in using the Oxford comma all the time.

So, if you're looking for an editor or proofreader, drop me a note. Let's see if I'm a good fit for your project.

𝐌𝐲 𝐠𝐨𝐚𝐥 𝐢𝐬 𝐬𝐢𝐦𝐩𝐥𝐞: 𝐓𝐨 𝐡𝐞𝐥𝐩 𝐚𝐥𝐥 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐩𝐫𝐨𝐬 𝐥𝐨𝐨𝐤 𝐚𝐧𝐝 𝐬𝐨𝐮𝐧𝐝 𝐚𝐬 𝐬𝐦𝐚𝐫𝐭 𝐚𝐬 𝐭𝐡𝐞𝐲 𝐚𝐫𝐞.

taplio

The Battle

Jason Walker

🟦 Susan Rooks 📚 The Grammar Goddess

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