HashiCorp

Working across infrastructure teams, product engineering teams, security teams, data teams, compliance teams, and more to level up the company's security and compliance postures as well as infrastructure quality.

Staff Technical Program Manager: Infrastructure, Security, Compliance

- (Delivered 2024 Q1) Successful delivery of Disaster Recovery capabilities across multiple AWS regions, boosting cloud platform Reliability by achieving internal targeted measurements of RTO and RPO (scaled execution across ~12 engineering teams / ~50 engineers over the course of 12 months)
- (Delivered 2024 Q1) Successful delivery of Audit Logging improvements to Beta with identity log streaming to desired SIEM destination (~3 engineering teams and collaboration with non-engineering groups such as product education and marketing)
- Actively driving PCI Compliance for 2 of HashiCorp's product lines, requiring scaled collaboration across Security, Compliance, Product, and multiple engineering teams.

Senior Technical Program Manager: Infrastructure

Blue Jay Digital, LLC

Owner and creator of Blue Jay Digital. I created this LLC as a way to create digital goods and services to help others move forward in their own professional journey.

Currently, this is being done via:
- A course on Technical Program Management, hosted on Educative.io
- A series of YouTube videos teaching the basics of R and R-Studio for data analytics

Owner

Educative, Inc.

Responsible for end-to-end text-based course creation.
- Defined course curriculum and objectives
- Segmented course into 13 major modules
- Wrote 12 hours of content on the topics of program management, leadership, and system design technical skills 
- Provided 61 illustrations

(https://www.educative.io/courses/technical-program-management-a-practitioners-guide)
- Partnered with Educative.io for editing

Author

Twitter

- Driving data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal
- Driving a critical path program to improve the privacy controls of advertisers

Senior Technical Program Manager, Data Privacy

- Led various engineering divestiture activities through MoPub sale to AppLovin ($1B deal) across 5 cross-functional domains engineering, product, legal, finance, and audit.
- Drove key process changes to strategic planning and tactical execution for MoPub's product development pipeline and cross-functional collaboration across 5 teams (60 engineers) and 8 product managers
- Drove data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal

Technical Program Manager II, Product

ExxonMobil

- Led a team of ~four developers to design, build, and support 15 enterprise-scale API’s which collectively receive over one million requests per day and enable a portfolio of applications to drive bottom-line business value of ~35mil/year
- Collaborated & coordinated across six various project teams to identify business objectives, customer pain-points, and consulted on API solutions
- Coached team on Scrum & Kanban principles/practices to increase speed of project delivery and improve response time to support incidents
- Created and drove roadmap for API support team improvements such as enhanced monitoring, improved log management, analysis of API consumption data, and infrastructure updates for greater availability and performance
- Managed a headcount budget for contractor costs throughout 2019

API Technical Product Manager

- Designed and developed multiple enterprise scale API’s (MuleSoft) using best practice architectural guidelines for API design and implementation
- Co-Created ExxonMobil’s Houston-based API developer community to encourage collaboration across business units
- Designed and created internal website (Angular Front-end, Sharepoint Backend) for new-hire organization detailing events, information, and opportunities

API Software Engineer

- Supported a competitive intelligence application for cross-functional business users by diagnosing issues, discovering root cause, and implementing solutions
- Improved product delivery & support processes by leading team through value stream mapping and customer journey mapping
- Coordinated all cyber security vulnerability assessments and remediation efforts on all systems for parent organization of ~200 people

Advanced Information Systems Analyst

Business intelligence automation and cutting-edge technology product evaluation.

Analytics Intern

Brigham Young University

Learn to extract, transform, load data from existing MySQL to new Graph Database (OrientDB).
Create test scripts to prove accuracy of migrated data against old database.
Design a web-interface to access information from new database.

Database Developer/Research Assistant

Goldman Sachs

Automated a 4 week process to become a 24 hour process.
Created/validated designs against user stories with clients to streamline process and reduce human error.
Led the intern development team by taking the role of middle-ware & backend engineer using Java.

Intern - Technology Analyst/Developer

Created an implementation plan to upgrade system-wide physical security system software
Removed impediments for developers as a Scrum Master in an Agile environment
Prioritized/managed the backlog & gathered business requirements as a Product Manager

IT Project Manager

Developed and maintained internal managerial web-apps using AngularJS/HTML/CSS.
Worked cohesively in a Scrum team to effectively build solutions and meet deadlines.

Junior Front-End Web-Developer

Manually tested 8+ internal software products for 4 different development teams.
Executed automation test-scripts on web-apps with Ruby & Selenium Web-driver.
Learned and pioneered stress-testing with Apache Jmeter on internal servers and web-apps.

Software Quality Assurance Analyst

Academy for Creating Enterprise

The Microenterprise Education Initiative (MEI) provides individual business owners in emerging and frontier markets personalized, online business and leadership coaching. I work as a coach with current clients in Africa. I also work with the software team as a UI Analyst to help deliver the most value through the software that is developed.

Business Coach & UI Analyst

Missionary Training Center

Trained 40+ groups on effective interpersonal communication skills, various teaching methods & concepts, and simplifying a broad and deep message to be concise. I was implemented as a lead teacher 4 times. I was a resource for other teachings to assist in helping missionaries understand and practice difficult teaching concepts.

Teacher

Technical Program Management and Leadership

Technical Program Management. Its the craft of solving problems that come from scaled execution of strategically important initiatives.

That's a mouth-full! But it just boils down to the fact that TPM's get big complex things done.

Having spent a decade in various tech roles, I am able to successfully navigate the complex interdependencies of large initiatives. I practice the core skills of planning, stakeholder management, risk management, communication management, dependency management, system design, and leadership.

These can all be summed up in what I call The TPM Craft Framework: Program Management, Technical Versatility, and Leadership. In my newsletter (The TPM Craft), I regularly dive deep into those topics.

Outside of my 9-5 I spend time with my family, read books, write, exercise, watch movies....etc. No major special hobbies, mostly just family time.

I may not know everything, but I can learn anything.

James Dayhuff

Hevo Data

Roles and responsibilities- Release Manager and TPM - 
Led Release process change and acted as Point of contact for any release related queries. 
Documented release process and FAQ's.
Published release calendar for every quarter.
Conducted Release planning call every start of the month across Product and Engineering teams.
Reviewing all the tickets going in each release to ensure it has test cases, test runs and checklist are completed.
Created Release dashboards in Jira for company wide visibility.

As TPM:
Led Engineering wide large programs and delivered on-time.
Anchored for Design review calls and followed up for any open comments to closure.
Conducted Scrum of scrum calls for all the Engineering teams.
Publish Board updates to co-founders on the board committed initiatives every week.

Senior Technical Program Manager

Innovaccer

• Work to streamline the process for our team in terms of intake process, 
Jira scrum alignment, creating a governance in smart sheet 
portfolio dashboard. 
• Driving the definition, execution, delivery, and maintenance of new 
requests
• Ensure end to end collaboration across cross functional teams to have a 
clear view of the solution.
• Execute and track the program to provide a weekly executive view of the 
overall progress, challenges, dependencies, and risks.
• Work collaboratively across all teams and have worn a hat of product 
manager to think out of box and provide a perspective to the product.
• Work on program definition, closely track cross functional execution of 
critical customer commitments.

Technical Program Manager-II

Oracle

• Ensure end to end collaboration across cross functional teams to have a 
clear view of the solution.
• Create and maintain program plan with cross functional dependencies, 
ensuring completion of the project i.e. product on schedule and within 
budget constraints.
• Execute and track program deliverables, milestones, action items, 
technical dependencies, risks, and mitigation plans
• Execute and track the program to provide a weekly executive view of the 
overall progress, challenges, dependencies, and risks.
• Work collaboratively across all teams and have worn a hat of product 
manager to think out of box and provide a perspective to the product.
• Have been working on four projects and making sure all are executed and 
aligned with the timeline.
• Supporting products like UMT, SFTP and ClinicalOne,IDM/IAMS 
implementation.

Cloud Senior Application Engineer/ Technical Program Manager

• Strong experience in Agile SDLC, Continuous Integration and Continuous 
Deployment, and Software Test Life Cycle; proficiency in Jira for Agile SDLC.
• Co-ordinated with customers to gather requirements and manage expectations 
on features and timelines
• Drove product functional reviews, test specifications and documentation review.
• Collaborated with the product, development, and engineering teams to plan 
project sprints.
• Set up and established daily monitoring of operational excellence dashboards to 
track Agile Scrum
• Developed user guides, maintenance documents, project documentation and 
release notes.
• Tracked progress of customer adoption of new software upgrades.
• Extensive experience in manual testing, functional testing, integration testing, 
migration testing, database
• Experienced in formulating test plans, test cases, test scenarios, test approaches 
and setting up testing Environment.

● Environment setup and end-to-end to host application on cloud.
● Integrate Fusion Middleware Products like Weblogic, ODI,SOA Suite, OBIEE and IDM.
● Configuring FMW applications for High Availability.
● Set up the ODI environment, installing ODI, configuring Repositories and setting ODI Agent, creating ODI Users for Data Management.
● Data profiling using Oracle Enterprise for Data Quality (OEDQ).
● Loading history and daily data from Source systems(EPIC & Cerner) to target Datawarehouse and data marts using ODI.

Cloud Application Engineer,SaaS Delivery

Cerner Corporation

• Strong experience in Agile SDLC, Continuous Integration and Continuous 
Deployment, and Software Test Life Cycle; proficiency in Jira for Agile SDLC
• Co-ordinated with customers to gather requirements and manage expectations 
on features and timelines
• Drove product functional reviews, test specifications and documentation review.
• Collaborated with the product, development, and engineering teams to plan 
project sprints.
• Set up and established daily monitoring of operational excellence dashboards to 
track Agile ScrumVelocity, defect volumes, burn downs, automation status etc

Requirement Analyst/ Project Manager

Sutherland Healthcare Solutions

Worked on Interface Implementations with Apollo Health Street with the client named Allscripts: 

Provided Training on interface implementations to a group of people (around 15 interface analysts) including interface workflow and HL7.

Had a chance to mentor two to three freshers. 

Have implemented interfaces in a day or two during the tight deadlines even though the usual interface implementation take about a 4-6 weeks

Senior Interface Analyst

Worked on Interface Implementations with Apollo Health Street with the client Allscripts: 

Interface implementations between Allscripts and third party products for practice use.
Implementation involves: Configuring the interface using Allscripts Interface Engine, Custom Scripts on backend as per the HL7 Standards. 
Testing the interface to accommodate successful data flow through the interface, and confirming it in the SQL Database on client servers. 
Once the interface is successfully tested, and ready for use by the practice providers, training the clients on how the use the interface and different application features over a webex screen sharing session. 

Once the interfaces are Live (being used by the Practice), provide 2 weeks of support and resolve any concerns if they have with the interfaces.

Type of interfaces worked on:

Allscripts Practice Management (ProPM) to third party Electronic Health Record systems (EHR)- which involves export of Demographics, Appointments and Charge import between the applications.  

Pro EHR Interfaces : Includes Exporting of Orders to the third party Labs and Importing results into the Pro EHR Application. 
Implemented several interfaces with Labs like LabCorp, Quest, HD Labs, Halfpenny and Novarad etc.

Third party to ProEHR interfaces: Includes importing the Demographics and appointments into ProEHR and exporting charges from ProEHR. Worked with vendors like GE centricity, Healthwind Horizon etc. 

Allscripts ProPM to Allscripts ProPM Interface: Includes Export of Demographics from both the Pro PM systems, in turn creating a cyclic interface between the two applications.

Allscripts ProPM to Homecare Interface: Includes exporting of Demographics and appointments.

Misys Tiger to ProEHR interface: Includes importing of Demographics and appointments into ProEHR.

Worked on migration of interfaces while the client wants to migrate from one application to another and build interfaces between new appln to existing appln

Interface analyst

An enterprising Technical Program Manager (TPM) who is passionate about technology and strongly believes in leading teams to build and innovate. With over 12 years of expertise in leading and building high-performance agile teams. 

Core Competencies :
Lead large cross-functional programs with multiple teams and be the single-threaded owner. 

Technology scalability: From launching products, to foresee and understand the pains of a platform that needs to grow and scale as traffic increases. 

Project / Program Management: Converting product vision to workable requirements, cross-team estimation, feasibility, and cost-benefit analysis, complex schedule creation, project execution, change and scope management, risk management, stakeholder management, project communications.

taplio

The Battle

James Dayhuff

Shruti Sharma

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