HashiCorp

Working across infrastructure teams, product engineering teams, security teams, data teams, compliance teams, and more to level up the company's security and compliance postures as well as infrastructure quality.

Staff Technical Program Manager: Infrastructure, Security, Compliance

- (Delivered 2024 Q1) Successful delivery of Disaster Recovery capabilities across multiple AWS regions, boosting cloud platform Reliability by achieving internal targeted measurements of RTO and RPO (scaled execution across ~12 engineering teams / ~50 engineers over the course of 12 months)
- (Delivered 2024 Q1) Successful delivery of Audit Logging improvements to Beta with identity log streaming to desired SIEM destination (~3 engineering teams and collaboration with non-engineering groups such as product education and marketing)
- Actively driving PCI Compliance for 2 of HashiCorp's product lines, requiring scaled collaboration across Security, Compliance, Product, and multiple engineering teams.

Senior Technical Program Manager: Infrastructure

Blue Jay Digital, LLC

Owner and creator of Blue Jay Digital. I created this LLC as a way to create digital goods and services to help others move forward in their own professional journey.

Currently, this is being done via:
- A course on Technical Program Management, hosted on Educative.io
- A series of YouTube videos teaching the basics of R and R-Studio for data analytics

Owner

Educative, Inc.

Responsible for end-to-end text-based course creation.
- Defined course curriculum and objectives
- Segmented course into 13 major modules
- Wrote 12 hours of content on the topics of program management, leadership, and system design technical skills 
- Provided 61 illustrations

(https://www.educative.io/courses/technical-program-management-a-practitioners-guide)
- Partnered with Educative.io for editing

Author

Twitter

- Driving data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal
- Driving a critical path program to improve the privacy controls of advertisers

Senior Technical Program Manager, Data Privacy

- Led various engineering divestiture activities through MoPub sale to AppLovin ($1B deal) across 5 cross-functional domains engineering, product, legal, finance, and audit.
- Drove key process changes to strategic planning and tactical execution for MoPub's product development pipeline and cross-functional collaboration across 5 teams (60 engineers) and 8 product managers
- Drove data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal

Technical Program Manager II, Product

ExxonMobil

- Led a team of ~four developers to design, build, and support 15 enterprise-scale API’s which collectively receive over one million requests per day and enable a portfolio of applications to drive bottom-line business value of ~35mil/year
- Collaborated & coordinated across six various project teams to identify business objectives, customer pain-points, and consulted on API solutions
- Coached team on Scrum & Kanban principles/practices to increase speed of project delivery and improve response time to support incidents
- Created and drove roadmap for API support team improvements such as enhanced monitoring, improved log management, analysis of API consumption data, and infrastructure updates for greater availability and performance
- Managed a headcount budget for contractor costs throughout 2019

API Technical Product Manager

- Designed and developed multiple enterprise scale API’s (MuleSoft) using best practice architectural guidelines for API design and implementation
- Co-Created ExxonMobil’s Houston-based API developer community to encourage collaboration across business units
- Designed and created internal website (Angular Front-end, Sharepoint Backend) for new-hire organization detailing events, information, and opportunities

API Software Engineer

- Supported a competitive intelligence application for cross-functional business users by diagnosing issues, discovering root cause, and implementing solutions
- Improved product delivery & support processes by leading team through value stream mapping and customer journey mapping
- Coordinated all cyber security vulnerability assessments and remediation efforts on all systems for parent organization of ~200 people

Advanced Information Systems Analyst

Business intelligence automation and cutting-edge technology product evaluation.

Analytics Intern

Brigham Young University

Learn to extract, transform, load data from existing MySQL to new Graph Database (OrientDB).
Create test scripts to prove accuracy of migrated data against old database.
Design a web-interface to access information from new database.

Database Developer/Research Assistant

Goldman Sachs

Automated a 4 week process to become a 24 hour process.
Created/validated designs against user stories with clients to streamline process and reduce human error.
Led the intern development team by taking the role of middle-ware & backend engineer using Java.

Intern - Technology Analyst/Developer

Created an implementation plan to upgrade system-wide physical security system software
Removed impediments for developers as a Scrum Master in an Agile environment
Prioritized/managed the backlog & gathered business requirements as a Product Manager

IT Project Manager

Developed and maintained internal managerial web-apps using AngularJS/HTML/CSS.
Worked cohesively in a Scrum team to effectively build solutions and meet deadlines.

Junior Front-End Web-Developer

Manually tested 8+ internal software products for 4 different development teams.
Executed automation test-scripts on web-apps with Ruby & Selenium Web-driver.
Learned and pioneered stress-testing with Apache Jmeter on internal servers and web-apps.

Software Quality Assurance Analyst

Academy for Creating Enterprise

The Microenterprise Education Initiative (MEI) provides individual business owners in emerging and frontier markets personalized, online business and leadership coaching. I work as a coach with current clients in Africa. I also work with the software team as a UI Analyst to help deliver the most value through the software that is developed.

Business Coach & UI Analyst

Missionary Training Center

Trained 40+ groups on effective interpersonal communication skills, various teaching methods & concepts, and simplifying a broad and deep message to be concise. I was implemented as a lead teacher 4 times. I was a resource for other teachings to assist in helping missionaries understand and practice difficult teaching concepts.

Teacher

Technical Program Management and Leadership

Technical Program Management. Its the craft of solving problems that come from scaled execution of strategically important initiatives.

That's a mouth-full! But it just boils down to the fact that TPM's get big complex things done.

Having spent a decade in various tech roles, I am able to successfully navigate the complex interdependencies of large initiatives. I practice the core skills of planning, stakeholder management, risk management, communication management, dependency management, system design, and leadership.

These can all be summed up in what I call The TPM Craft Framework: Program Management, Technical Versatility, and Leadership. In my newsletter (The TPM Craft), I regularly dive deep into those topics.

Outside of my 9-5 I spend time with my family, read books, write, exercise, watch movies....etc. No major special hobbies, mostly just family time.

I may not know everything, but I can learn anything.

James Dayhuff

Acumant

Strategic Project Manager

Carnival Cruise Line

Managed the Migration of HR/Payroll/Benefits systems from Infor Lawson to Ceridian Dayforce

Scrum Master / Project Manager / Coordinator

Multiple Companies Home Services/ESG/Utilities

Senior Agile Consultant

Farm Bureau Insurance of Tennessee

- For a critical Digital Transformation program at TN Farm Bureau Insurance, led the delivery of a critical Enterprise Content Management solution (Document Storage and Forms Publishing) that involved integrations with Guidewire Claims, Policy, and Billing lines of business.

- Collaborated with a 3rd Party / Vendor for OnBase content management product to create the SoW/contract and then lead them through the entire SDLC using Agile and Project Management practices.

Scrum Master / Project Manager

Cigna Insurance Services

- Led a team of in-house and vendor professionals in Robotic Process Automation (RPA) development, resulting in enhanced operational efficiency and the integration of a digital workforce throughout the organization.
- Worked closely with teams from sourcing, security, and deployment, successfully completing multiple RPA implementations.
- Developed RPA methodology and templates, accelerating the launch of RPA projects at Cigna.
- Oversaw all phases of RPA, from Proof of Concept to the establishment of the RPA Center of Excellence, ensuring consistent and organization-wide RPA adoption
Through RPA automation, significantly improved the efficiency and accuracy of Claims processing.

ServiceMaster

Using Agile Methodology in a SDLC project that builds B2B Sales for American Home Shields
Working with Agile project teams as part of SAFe to develop coordinated releases.
Adapting practices of Agile Scrum to plan, execute and release.

Scrum Master

FedEx

- Collaborated with a team of firmware engineers in defining Internet of Things based product  requirements in a start-up environment 
- Worked with Tech lead to develop the Agile / Scrum processes applicable to Firmware-type of environment particularly with respect to product backlog and release planning
- Responsible for the project story board, daily scrums, user story grooming, sprint planning /estimation and release plans 
- Worked with team members to get an agreement on “Definition of Done” for the user stories assigned to them
- Oversaw the day-to-day progress of Agile, Waterfall & Hybrid parts of the project
- Facilitated communication within the team and with the key stakeholders outside the team
- Monitored team backlog daily and ensuring it accurately reflects the current state, including time to be burned and status

ScrumMaster

Toyota USA

- Successfully led vendor procurement process for a multi-million dollar E-Commerce system for Parts and Accessories. Involved in RFP due diligence, vendor solution evaluation and presentations to Toyota management
- Executed a critical project for rolling out a SaaS-based Learning Management System (LMS) that is used by about 140,000 users for Training / Certification 
- Understood business processes, data flows and configuration used in the existing legacy system and how the new LMS system functionality would replace that system
- Implemented a critical infrastructure (hardware, software, middleware) project involving $0.5 million for a complete project life cycle 
- Planned the roll-out of cloud-based accounts in Box.com and created a road-map for the future of Box at Toyota
- Interacted with senior management across Toyota departments, Microsoft resources, multiple product vendors and managed matrix/virtual teams in migrating to Microsoft cloud-based O365 Messaging and Collaboration systems including Exchange/Outlook, Lync, SharePoint
- Scoped and de-scoped project work-streams by prioritizing requirements, change requests, service requests, tickets in view of project resource and time constraints
- Involved in financials (forecasting, accruals, estimation), risk management, scope management with the enterprise-wide teams
- Managed critical issues through daily triage meetings, communicated status through weekly status reports and program dashboards

Project Manager

Genpact Headstrong Capital Markets

Senior Consultant

I am passionate about improving businesses through the effective use of technology. Special interest and experience in ERP / RPA / AI-based projects.

taplio

The Battle

James Dayhuff

Samuel Palaparthy

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