HashiCorp

Working across infrastructure teams, product engineering teams, security teams, data teams, compliance teams, and more to level up the company's security and compliance postures as well as infrastructure quality.

Staff Technical Program Manager: Infrastructure, Security, Compliance

- (Delivered 2024 Q1) Successful delivery of Disaster Recovery capabilities across multiple AWS regions, boosting cloud platform Reliability by achieving internal targeted measurements of RTO and RPO (scaled execution across ~12 engineering teams / ~50 engineers over the course of 12 months)
- (Delivered 2024 Q1) Successful delivery of Audit Logging improvements to Beta with identity log streaming to desired SIEM destination (~3 engineering teams and collaboration with non-engineering groups such as product education and marketing)
- Actively driving PCI Compliance for 2 of HashiCorp's product lines, requiring scaled collaboration across Security, Compliance, Product, and multiple engineering teams.

Senior Technical Program Manager: Infrastructure

Blue Jay Digital, LLC

Owner and creator of Blue Jay Digital. I created this LLC as a way to create digital goods and services to help others move forward in their own professional journey.

Currently, this is being done via:
- A course on Technical Program Management, hosted on Educative.io
- A series of YouTube videos teaching the basics of R and R-Studio for data analytics

Owner

Educative, Inc.

Responsible for end-to-end text-based course creation.
- Defined course curriculum and objectives
- Segmented course into 13 major modules
- Wrote 12 hours of content on the topics of program management, leadership, and system design technical skills 
- Provided 61 illustrations

(https://www.educative.io/courses/technical-program-management-a-practitioners-guide)
- Partnered with Educative.io for editing

Author

Twitter

- Driving data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal
- Driving a critical path program to improve the privacy controls of advertisers

Senior Technical Program Manager, Data Privacy

- Led various engineering divestiture activities through MoPub sale to AppLovin ($1B deal) across 5 cross-functional domains engineering, product, legal, finance, and audit.
- Drove key process changes to strategic planning and tactical execution for MoPub's product development pipeline and cross-functional collaboration across 5 teams (60 engineers) and 8 product managers
- Drove data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal

Technical Program Manager II, Product

ExxonMobil

- Led a team of ~four developers to design, build, and support 15 enterprise-scale API’s which collectively receive over one million requests per day and enable a portfolio of applications to drive bottom-line business value of ~35mil/year
- Collaborated & coordinated across six various project teams to identify business objectives, customer pain-points, and consulted on API solutions
- Coached team on Scrum & Kanban principles/practices to increase speed of project delivery and improve response time to support incidents
- Created and drove roadmap for API support team improvements such as enhanced monitoring, improved log management, analysis of API consumption data, and infrastructure updates for greater availability and performance
- Managed a headcount budget for contractor costs throughout 2019

API Technical Product Manager

- Designed and developed multiple enterprise scale API’s (MuleSoft) using best practice architectural guidelines for API design and implementation
- Co-Created ExxonMobil’s Houston-based API developer community to encourage collaboration across business units
- Designed and created internal website (Angular Front-end, Sharepoint Backend) for new-hire organization detailing events, information, and opportunities

API Software Engineer

- Supported a competitive intelligence application for cross-functional business users by diagnosing issues, discovering root cause, and implementing solutions
- Improved product delivery & support processes by leading team through value stream mapping and customer journey mapping
- Coordinated all cyber security vulnerability assessments and remediation efforts on all systems for parent organization of ~200 people

Advanced Information Systems Analyst

Business intelligence automation and cutting-edge technology product evaluation.

Analytics Intern

Brigham Young University

Learn to extract, transform, load data from existing MySQL to new Graph Database (OrientDB).
Create test scripts to prove accuracy of migrated data against old database.
Design a web-interface to access information from new database.

Database Developer/Research Assistant

Goldman Sachs

Automated a 4 week process to become a 24 hour process.
Created/validated designs against user stories with clients to streamline process and reduce human error.
Led the intern development team by taking the role of middle-ware & backend engineer using Java.

Intern - Technology Analyst/Developer

Created an implementation plan to upgrade system-wide physical security system software
Removed impediments for developers as a Scrum Master in an Agile environment
Prioritized/managed the backlog & gathered business requirements as a Product Manager

IT Project Manager

Developed and maintained internal managerial web-apps using AngularJS/HTML/CSS.
Worked cohesively in a Scrum team to effectively build solutions and meet deadlines.

Junior Front-End Web-Developer

Manually tested 8+ internal software products for 4 different development teams.
Executed automation test-scripts on web-apps with Ruby & Selenium Web-driver.
Learned and pioneered stress-testing with Apache Jmeter on internal servers and web-apps.

Software Quality Assurance Analyst

Academy for Creating Enterprise

The Microenterprise Education Initiative (MEI) provides individual business owners in emerging and frontier markets personalized, online business and leadership coaching. I work as a coach with current clients in Africa. I also work with the software team as a UI Analyst to help deliver the most value through the software that is developed.

Business Coach & UI Analyst

Missionary Training Center

Trained 40+ groups on effective interpersonal communication skills, various teaching methods & concepts, and simplifying a broad and deep message to be concise. I was implemented as a lead teacher 4 times. I was a resource for other teachings to assist in helping missionaries understand and practice difficult teaching concepts.

Teacher

Technical Program Management and Leadership

Technical Program Management. Its the craft of solving problems that come from scaled execution of strategically important initiatives.

That's a mouth-full! But it just boils down to the fact that TPM's get big complex things done.

Having spent a decade in various tech roles, I am able to successfully navigate the complex interdependencies of large initiatives. I practice the core skills of planning, stakeholder management, risk management, communication management, dependency management, system design, and leadership.

These can all be summed up in what I call The TPM Craft Framework: Program Management, Technical Versatility, and Leadership. In my newsletter (The TPM Craft), I regularly dive deep into those topics.

Outside of my 9-5 I spend time with my family, read books, write, exercise, watch movies....etc. No major special hobbies, mostly just family time.

I may not know everything, but I can learn anything.

James Dayhuff

😫 I've done the unthinkable.
🤯 I am no longer a Staff Technical Program Manager.
😅 As of this week, I am a Senior Product Manager. 

I recently made a lateral move within HashiCorp / IBM from the role of a Technical Program Manager to a Product Manager.

It was all fairly sudden, but aligned well with the goals of the business and my hunger for growth and learning new things.

The TPM community is...remarkable.
Such a tight-nit group of talented people!
It is sad to no longer have the title of Technical Program Manager.

At the same time, my mind is enveloped in the fascinating pursuit of expanding my skillset in the tech domain.

✅ Started my career doing Engineering to build cool stuff.
✅ Shifted into Technical Program Management to bring people together to build cool stuff.
✅ Now pivoting into Product Management to define the cool stuff we get to build.

Definitely the right next step for me at this time.

(Now I need to decide what to do with my TPM newsletter...but don't worry, I've got some ideas 😎)

I’m happy to share that I’m starting a new position as Senior Product Manager at IBM! 👾

(This is the formal "I've updated my linkedin experience" post. See my other post sharing the change: https://shorturl.at/yEQoS)

Teradata

•	Overseeing and leading the technical services and operations for the ServiceNow platform and about 24 other applications within the Global Customer Services applications portfolio.
•	Communicating information about Incidents & Problems, system patches/changes &Releases.
•	Managing, testing annually, and executing disaster recovery/continuity of business plans.
•	Driving the highest standards of service excellence and continuous improvement across operations, processes and technology, with a strong technical background in ServiceNow.
•	Providing coaching, mentoring, and training for how to best provide technical support.
•	Working with Level 3 groups to identify knowledge and solutions that can be driven by L1/L2 support.
•	Identifying solutions that will remove roadblocks, simplify and optimize the team’s work, and collaborate with management to prioritize tasks.
•	Creating an environment of collaboration within the teams allowing open dialogue and productive solutions for resolving conflicts and communicating organizational impediments to leadership.

IT Manager

S&P Global

•	Overseeing the data governance program with a focus on the improvement of data quality that helps increase consistency and confidence in decision-making for our internal customers. 
•	Serving as a liaison between Business and Technology teams to ensure that data-related business requirements are clearly defined, communicated, and well understood and considered as part of operational prioritization and planning. 
•	Running projects to identify areas of opportunity with regard to data quality, and lead initiatives to resolve long-standing quality issues. 
•	Helping build and improve workflow that intakes Data Issues and Audit requirements from our internal customers.  
•	Providing thought leadership and participating in projects that involve any of the upstream or downstream data flows and processes. 
•	Providing progress reports to senior leadership and overseeing periodic updates to the Data Governance Roadmap. 
•	Providing expertise and insight on complex, non-routine problems/tasks. 
•	Managing & controlling changes to project scope & timelines. 
•	Solving problems and driving project risks to mitigation. 
•	Engaging with internal stakeholders where there will be an influence but not authority. 
•	Working independently under minimal guidance with regular alignment with cross-functional leadership.
•	Experienced in Data Governance, Data Stewardship, Data Quality, Data Lineage, Data Classification, and Data Cataloging.

Senior Manager

Infosys

•	Responsible for scoping and delivering large projects end-to-end.
•	Experience in building high-performance, highly available, and scalable distributed systems.
•	Self-starter, quick learner, and passionate problem resolver.
•	Anticipating bottlenecks, providing escalation management, anticipating, and making tradeoffs, and balancing the business needs versus technical constraints.
•	Skilled in risk management.
•	Passionate for understanding ambiguous, complex problems and driving high-quality, innovative, and robust technical solutions.

Senior Manager Scrum Master

• Guiding the team in interpreting and applying Agile principles and values.
• Guiding the team to become self-organized and cross-functional through retrospective inspection and adaptation.
• Monitoring and tracking each project based on the agreed metrics & milestones.
• Working closely with Customers, Development Managers, QA Managers, Product Owners, and Enterprise Architects & Sr. Leadership.
• Developing a partnership with the Product Owner to gain a strong understanding of objectives, and sustain open dialogue to manage product backlog efficiently
• Proactively measuring and tracking all the metrics and checking the schedule against the capacity whether as a team we can meet the schedule and appropriate goals, raising appropriate risks and issues well ahead of time and acting accordingly.
• Communicating the overall status of the development to the Sr. Leadership.
• Mentoring all the team members for agreed agile practices. 
• Refining and improving agile processes across the organization.

Manager Scrum Master

•	Owner of the Incident, Request, Change, and Escalation processes, ensuring high levels of
performance in these processes, accurate reporting, and establishing service improvement
activities when required. 
•	Monitoring, controlling, and supporting service delivery; ensuring systems, methodologies and
•	procedures are in place and followed.
•	Accountable for the quality of Service and performance; ensuring future demand from
growth and projects is understood and factored into capacity plans for all associated
systems.
•	Driving internal and third-party service review meetings covering performance, service
improvements, quality, and processes.
•	Making recommendations for Service Improvement Plans and ensuring actions are followed
through to completion in a timely manner.
•	Providing regular and accurate management reporting on IT Service performance.
•	Effectively delivering/managing Staff Management including recruitment, mentoring, training,
target setting, and performance assessment.

Service Delivery Manager

•	Acquired data from primary or secondary data sources and maintained databases/data systems.
•	Identifying, analyzing, and interpreting trends or patterns in complex data sets.
•	Working closely with management to prioritize business and information needs.
•	Developing, enhancing, and integrating Data Warehouses/Data Marts and Business Intelligence Solutions.
•	Using Tableau to create reports, dashboards, data visualization reports, etc.
•	Ability to understand and analyze business data requirements to create accurate and flexible logical data models using modeling tools using Power Designer.
•	Performing structured data requirements analysis and data modeling in support of application development for relational and reporting databases.
•	Taking a holistic view of the business and its data, (e.g., maintaining re-usable or enterprise data models) while providing detailed project-specific modeling and analysis support.
•	Designing and implementing process improvements and system enhancements conforming with application and industry best practices to improve effectiveness and efficiency.
•	Identifying and analyzing data discrepancies and data quality issues and working to ensure data consistency and integrity. 
•	Developing proofs of concept to validate ideas or technologies.

Data Analyst/Senior Technology Lead

•	Gathering Requirements and coordinating with various departments to assure satisfactory data content, quality, data integrity, and receipt of desired information.
•	Identifying and documenting business requirements, preparing Functional Specs working with members of the business and IT teams
•	QA testing, Writing Test cases, and Conducting UAT (User acceptance testing)
•	Ensuring all the planning systems are running properly.
•	Working with DBA in making enhancements to the physical DB schema. Coordinating with DBA in creating and managing the table, indexes, tablespaces, triggers, DB links, and privileges.
•	Carrying out Defect Analysis and fixing bugs raised by the Users.
•	Leading critical projects including technical coordination, guiding offshore team members, managing relationships with the customers as well as bottom line responsibility for execution and implementation of the projects.
•	Developing complex SQL queries and stored procedures, Optimization, and tuning of SQL.

Technology Lead

•	Interacting with Business analysts and translating the business requirements into a technical Specification document.
•	Managing and deploying a Data Warehouse. 
•	Creating ETL process flow Scripts and working with Developers to automate data extraction.
•	QA testing, Writing Test cases, and Conducting UAT (User acceptance testing).
•	Well experienced in data migration of Teradata boxes and other data conversions.
•	Designing and Creating data cleansing, data conversion, validation, and External loading scripts like MLOAD and FLOAD for the Teradata warehouse.
•	Experienced in loading data into Data Warehouses/Data Marts using Informatica, Teradata Multiload, Fast load, and BTEQ utilities.

Datewarehouse Developer/Consultant-Technology Analyst

•	Supervising, monitoring, and participating in the development, maintenance, and implementation of reports.
•	Managing and leading a small team to ensure that assignments are delivered with high quality and within the stipulated timeline.
•	Modifying Stored Procedures using PLSQL to support goal calculations and database updates for the Java reports.
•	Created an Excel macro that will create automatic Balancing reports and send them to the business user.
•	Providing production support by monitoring the processes running daily.
•	Converting manual reports to automated documents.
•	Performing data analysis of the source data coming from legacy systems.
•	Participating in the audits for security roles and access.
•	Experienced in relational databases DB2 to compute the calculations by writing DB2 store procedures.

Software Engineer

2x Top Community Voice on LinkedIn 2023, Release/Change Management, Operational & Delivery Management using lean & Agile, Service Delivery (ITIL, SRE), Technical Program/Project Manager,Data Governance, Data Management

With over 17 years of experience in IT, I have successfully led and delivered large and complex projects in data governance, data management, service delivery, and technical program management. I have worked with various teams and clients across the United States and India, applying agile principles and practices to ensure quality, efficiency, and customer satisfaction. I am a certified SAFe Agilist, Scrum Master, and Harappa Education Embracing change learner, and I have a strong background in PMI and Atlassian tools.

As a Senior Technical Project Manager, I was responsible for scoping and delivering end-to-end projects, anticipating and resolving bottlenecks, managing risks, and balancing business and technical requirements. I also oversaw the data governance program for a major client, leading combined teams of technical, business, and quality analysts to improve data quality and consistency. I have excellent team management skills and a passion for understanding and solving ambiguous and complex problems. I am currently available for new opportunities and eager to contribute to the success of your organization.

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James Dayhuff

Naresh Gudla, PMP®,SAFe®,CSM®,ITIL®,SRE

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The Battle

James Dayhuff

Naresh Gudla, PMP®,SAFe®,CSM®,ITIL®,SRE

Followers

Posts

Engagements

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