HashiCorp

Working across infrastructure teams, product engineering teams, security teams, data teams, compliance teams, and more to level up the company's security and compliance postures as well as infrastructure quality.

Staff Technical Program Manager: Infrastructure, Security, Compliance

- (Delivered 2024 Q1) Successful delivery of Disaster Recovery capabilities across multiple AWS regions, boosting cloud platform Reliability by achieving internal targeted measurements of RTO and RPO (scaled execution across ~12 engineering teams / ~50 engineers over the course of 12 months)
- (Delivered 2024 Q1) Successful delivery of Audit Logging improvements to Beta with identity log streaming to desired SIEM destination (~3 engineering teams and collaboration with non-engineering groups such as product education and marketing)
- Actively driving PCI Compliance for 2 of HashiCorp's product lines, requiring scaled collaboration across Security, Compliance, Product, and multiple engineering teams.

Senior Technical Program Manager: Infrastructure

Blue Jay Digital, LLC

Owner and creator of Blue Jay Digital. I created this LLC as a way to create digital goods and services to help others move forward in their own professional journey.

Currently, this is being done via:
- A course on Technical Program Management, hosted on Educative.io
- A series of YouTube videos teaching the basics of R and R-Studio for data analytics

Owner

Educative, Inc.

Responsible for end-to-end text-based course creation.
- Defined course curriculum and objectives
- Segmented course into 13 major modules
- Wrote 12 hours of content on the topics of program management, leadership, and system design technical skills 
- Provided 61 illustrations

(https://www.educative.io/courses/technical-program-management-a-practitioners-guide)
- Partnered with Educative.io for editing

Author

Twitter

- Driving data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal
- Driving a critical path program to improve the privacy controls of advertisers

Senior Technical Program Manager, Data Privacy

- Led various engineering divestiture activities through MoPub sale to AppLovin ($1B deal) across 5 cross-functional domains engineering, product, legal, finance, and audit.
- Drove key process changes to strategic planning and tactical execution for MoPub's product development pipeline and cross-functional collaboration across 5 teams (60 engineers) and 8 product managers
- Drove data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal

Technical Program Manager II, Product

ExxonMobil

- Led a team of ~four developers to design, build, and support 15 enterprise-scale API’s which collectively receive over one million requests per day and enable a portfolio of applications to drive bottom-line business value of ~35mil/year
- Collaborated & coordinated across six various project teams to identify business objectives, customer pain-points, and consulted on API solutions
- Coached team on Scrum & Kanban principles/practices to increase speed of project delivery and improve response time to support incidents
- Created and drove roadmap for API support team improvements such as enhanced monitoring, improved log management, analysis of API consumption data, and infrastructure updates for greater availability and performance
- Managed a headcount budget for contractor costs throughout 2019

API Technical Product Manager

- Designed and developed multiple enterprise scale API’s (MuleSoft) using best practice architectural guidelines for API design and implementation
- Co-Created ExxonMobil’s Houston-based API developer community to encourage collaboration across business units
- Designed and created internal website (Angular Front-end, Sharepoint Backend) for new-hire organization detailing events, information, and opportunities

API Software Engineer

- Supported a competitive intelligence application for cross-functional business users by diagnosing issues, discovering root cause, and implementing solutions
- Improved product delivery & support processes by leading team through value stream mapping and customer journey mapping
- Coordinated all cyber security vulnerability assessments and remediation efforts on all systems for parent organization of ~200 people

Advanced Information Systems Analyst

Business intelligence automation and cutting-edge technology product evaluation.

Analytics Intern

Brigham Young University

Learn to extract, transform, load data from existing MySQL to new Graph Database (OrientDB).
Create test scripts to prove accuracy of migrated data against old database.
Design a web-interface to access information from new database.

Database Developer/Research Assistant

Goldman Sachs

Automated a 4 week process to become a 24 hour process.
Created/validated designs against user stories with clients to streamline process and reduce human error.
Led the intern development team by taking the role of middle-ware & backend engineer using Java.

Intern - Technology Analyst/Developer

Created an implementation plan to upgrade system-wide physical security system software
Removed impediments for developers as a Scrum Master in an Agile environment
Prioritized/managed the backlog & gathered business requirements as a Product Manager

IT Project Manager

Developed and maintained internal managerial web-apps using AngularJS/HTML/CSS.
Worked cohesively in a Scrum team to effectively build solutions and meet deadlines.

Junior Front-End Web-Developer

Manually tested 8+ internal software products for 4 different development teams.
Executed automation test-scripts on web-apps with Ruby & Selenium Web-driver.
Learned and pioneered stress-testing with Apache Jmeter on internal servers and web-apps.

Software Quality Assurance Analyst

Academy for Creating Enterprise

The Microenterprise Education Initiative (MEI) provides individual business owners in emerging and frontier markets personalized, online business and leadership coaching. I work as a coach with current clients in Africa. I also work with the software team as a UI Analyst to help deliver the most value through the software that is developed.

Business Coach & UI Analyst

Missionary Training Center

Trained 40+ groups on effective interpersonal communication skills, various teaching methods & concepts, and simplifying a broad and deep message to be concise. I was implemented as a lead teacher 4 times. I was a resource for other teachings to assist in helping missionaries understand and practice difficult teaching concepts.

Teacher

Technical Program Management and Leadership

Technical Program Management. Its the craft of solving problems that come from scaled execution of strategically important initiatives.

That's a mouth-full! But it just boils down to the fact that TPM's get big complex things done.

Having spent a decade in various tech roles, I am able to successfully navigate the complex interdependencies of large initiatives. I practice the core skills of planning, stakeholder management, risk management, communication management, dependency management, system design, and leadership.

These can all be summed up in what I call The TPM Craft Framework: Program Management, Technical Versatility, and Leadership. In my newsletter (The TPM Craft), I regularly dive deep into those topics.

Outside of my 9-5 I spend time with my family, read books, write, exercise, watch movies....etc. No major special hobbies, mostly just family time.

I may not know everything, but I can learn anything.

James Dayhuff

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: Deliver strategic project management services, optimizing systems, managing budgets, and streamlining workflows to improve operational efficiency and drive results.

✅ Enhanced onboarding processes, increasing efficiency by 40% and reducing errors by implementing a comprehensive operations playbook.

✅ Cut annual overhead by 39% through resource optimization, vendor negotiations, and process automation.

✅ Developed a system to track project status, budgets, and resources, ensuring alignment with client goals through regular reviews.

Senior Project Management Consultant

ExpressVPN

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: Led cross-functional teams, drove go-to-market strategies, and streamlined operations in agile environments. Successfully managed complex programs post-acquisition, delivering high-quality outcomes, enhancing customer experiences, and optimizing resources to achieve measurable business impact.

✅ Managed multiple programs and cross-functional teams in an agile environment, utilizing Jira and scrum methodologies to deliver high-quality outcomes on schedule. Streamlined workflows, automated processes, and improved prioritization to enhance team efficiency and scalability.

✅ Led the development and go-to-market process for a new cybersecurity software feature integrated into existing Mac, Windows, and Chrome extension platforms, driving increased user adoption and retention.

✅ Led the customer experience (CX) team as Program Manager post-acquisition, establishing processes from scratch to streamline operations, consolidating tools and workflows to reduce costs, and collaborating with stakeholders to review customer journeys and align with product managers on key decisions to enhance user experience.

✅ Optimized resource allocation and reduced bottlenecks by 15%, conducting team competency assessments and fostering collaboration across departments to support project success.

✅ Improved customer retention by analyzing user journeys, deriving actionable insights from data, and validating solutions through A/B testing to enhance the customer experience.Improved resource efficiency by 15% by conducting team competency assessments, optimizing resource allocation, and securing interdepartmental support to eliminate bottlenecks.

Program Manager

Integrated Management Systems (IMS)

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: Project manager skilled in driving strategic partnerships, optimizing workflows, and delivering data-driven digital marketing solutions. 

✅ Led research initiatives and built strategic partnerships with prestigious brands, enhancing market positioning and driving revenue growth.

✅ Achieved 48% increase in online sales conversion for international markets by leveraging data-driven strategies and crafting compelling, SEO-optimized content.

✅ Reduced project delivery time to clients by 20% by streamlining workflows and implementing efficient project management practices, ensuring timely and effective delivery of marketing solutions.

Program Manager, Sales Enablement and Digital Transformation

OrgHive

Driven by blockchain and AI technologies, OrgHive is a social and content platform where users can verify product authenticity, share content, and interact with other users and brands.

Digital Marketing Project Manager

Making Film Productions Limited

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: Managed end-to-end production and secured high-value partnerships, driving award-winning results and significant brand growth. Delivered a 30% increase in social media engagement and enhanced brand recognition through strategic marketing and industry collaboration.

✅ Orchestrated all stages of pre-production and post-production, including contract reviews, funding acquisition, test shoot coordination, and securing copyright licenses, ensuring the successful launch of multiple award-winning projects.

✅ Negotiated and secured high-value product placement and sponsorship deals with top-tier brands, including a landmark crossover partnership with Camel, a renowned vacuum flask brand.

✅ Achieved a 30% increase in social media followers and significantly enhanced brand recognition through strategic partnerships and marketing efforts tied to film projects.

✅ Built and maintained collaborative relationships with industry partners, leveraging these networks to support project funding and expand promotional opportunities.

Project Manager

Pacific Treasure Inc. Limited

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: Executed market research, revenue forecasting, and expense management to support the seamless development of a rising cinema brand. 

✅ Conducted market research, projected revenue/ROI, and managed expenses for a cinema brand development, ensuring seamless coordination with global contractors and service providers.

✅ Initiated a policy and procedure manual, reducing miscommunication by 20% and improving operational efficiency.

✅ Oversaw administrative tasks, including handling confidential matters, preparing project budget forecasts, and managing agreements, NDAs, and travel itineraries.

SEIU UHW

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: Consistently surpassed 85% of campaign goals, driving significant membership growth and operational success. Coordinated legislative support activities and led high-performing teams to deliver on-time, budget-compliant results.

✅ Achieved over 85% of campaign goals consistently, driving impressive membership growth rates.

✅ Coordinated political and legislative support activities, ensuring all deliverables were on time and within budget.

✅ Provided leadership and training to teams, fostering high performance and operational excellence.

Project Specialist

Senior prgram manager with 9+ years of experience in steering high-impact project deliveries primarily in the information technology sector. Successfully led multi-million dollar projects with budgets up to $20 million and team sizes of up to 27 people, consistently achieving on-time and on-budget project execution. Adept at strategic planning, risk management, and cross-functional collaboration, ensuring smooth execution of complex initiatives. Experienced in working with stakeholders at all levels, including C-level executives, to align goals and achieve results.

Specializing in Agile methodologies, process optimization, and change management, I excel at aligning project dependencies, optimizing resource management, and driving stakeholder engagement to deliver measurable outcomes. With a focus on efficiency and collaboration, I ensure projects are executed seamlessly, even in dynamic and complex environments.

I am driven by a passion for solving complex challenges and empowering teams to achieve their best work. I am also enthusiastic about connecting with professionals who share my interests in project management and program management. Please feel free to reach out or connect—I look forward to meaningful conversations and exploring potential collaboration opportunities.

𝗖𝗼𝗿𝗲 𝗰𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀: Project management, program management (waterfall, kanban, scrum), agile and scrum methodologies, sprint planning,‬ SaaS, project documentation, product management, software development lifecycle (SDLC), business process analysis, client and customer support, client relationships, reporting & analysis‬
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The Battle

James Dayhuff

Miranda Cheuk, PMP, PMI-ACP

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