HashiCorp

Working across infrastructure teams, product engineering teams, security teams, data teams, compliance teams, and more to level up the company's security and compliance postures as well as infrastructure quality.

Staff Technical Program Manager: Infrastructure, Security, Compliance

- (Delivered 2024 Q1) Successful delivery of Disaster Recovery capabilities across multiple AWS regions, boosting cloud platform Reliability by achieving internal targeted measurements of RTO and RPO (scaled execution across ~12 engineering teams / ~50 engineers over the course of 12 months)
- (Delivered 2024 Q1) Successful delivery of Audit Logging improvements to Beta with identity log streaming to desired SIEM destination (~3 engineering teams and collaboration with non-engineering groups such as product education and marketing)
- Actively driving PCI Compliance for 2 of HashiCorp's product lines, requiring scaled collaboration across Security, Compliance, Product, and multiple engineering teams.

Senior Technical Program Manager: Infrastructure

Blue Jay Digital, LLC

Owner and creator of Blue Jay Digital. I created this LLC as a way to create digital goods and services to help others move forward in their own professional journey.

Currently, this is being done via:
- A course on Technical Program Management, hosted on Educative.io
- A series of YouTube videos teaching the basics of R and R-Studio for data analytics

Owner

Educative, Inc.

Responsible for end-to-end text-based course creation.
- Defined course curriculum and objectives
- Segmented course into 13 major modules
- Wrote 12 hours of content on the topics of program management, leadership, and system design technical skills 
- Provided 61 illustrations

(https://www.educative.io/courses/technical-program-management-a-practitioners-guide)
- Partnered with Educative.io for editing

Author

Twitter

- Driving data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal
- Driving a critical path program to improve the privacy controls of advertisers

Senior Technical Program Manager, Data Privacy

- Led various engineering divestiture activities through MoPub sale to AppLovin ($1B deal) across 5 cross-functional domains engineering, product, legal, finance, and audit.
- Drove key process changes to strategic planning and tactical execution for MoPub's product development pipeline and cross-functional collaboration across 5 teams (60 engineers) and 8 product managers
- Drove data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal

Technical Program Manager II, Product

ExxonMobil

- Led a team of ~four developers to design, build, and support 15 enterprise-scale API’s which collectively receive over one million requests per day and enable a portfolio of applications to drive bottom-line business value of ~35mil/year
- Collaborated & coordinated across six various project teams to identify business objectives, customer pain-points, and consulted on API solutions
- Coached team on Scrum & Kanban principles/practices to increase speed of project delivery and improve response time to support incidents
- Created and drove roadmap for API support team improvements such as enhanced monitoring, improved log management, analysis of API consumption data, and infrastructure updates for greater availability and performance
- Managed a headcount budget for contractor costs throughout 2019

API Technical Product Manager

- Designed and developed multiple enterprise scale API’s (MuleSoft) using best practice architectural guidelines for API design and implementation
- Co-Created ExxonMobil’s Houston-based API developer community to encourage collaboration across business units
- Designed and created internal website (Angular Front-end, Sharepoint Backend) for new-hire organization detailing events, information, and opportunities

API Software Engineer

- Supported a competitive intelligence application for cross-functional business users by diagnosing issues, discovering root cause, and implementing solutions
- Improved product delivery & support processes by leading team through value stream mapping and customer journey mapping
- Coordinated all cyber security vulnerability assessments and remediation efforts on all systems for parent organization of ~200 people

Advanced Information Systems Analyst

Business intelligence automation and cutting-edge technology product evaluation.

Analytics Intern

Brigham Young University

Learn to extract, transform, load data from existing MySQL to new Graph Database (OrientDB).
Create test scripts to prove accuracy of migrated data against old database.
Design a web-interface to access information from new database.

Database Developer/Research Assistant

Goldman Sachs

Automated a 4 week process to become a 24 hour process.
Created/validated designs against user stories with clients to streamline process and reduce human error.
Led the intern development team by taking the role of middle-ware & backend engineer using Java.

Intern - Technology Analyst/Developer

Created an implementation plan to upgrade system-wide physical security system software
Removed impediments for developers as a Scrum Master in an Agile environment
Prioritized/managed the backlog & gathered business requirements as a Product Manager

IT Project Manager

Developed and maintained internal managerial web-apps using AngularJS/HTML/CSS.
Worked cohesively in a Scrum team to effectively build solutions and meet deadlines.

Junior Front-End Web-Developer

Manually tested 8+ internal software products for 4 different development teams.
Executed automation test-scripts on web-apps with Ruby & Selenium Web-driver.
Learned and pioneered stress-testing with Apache Jmeter on internal servers and web-apps.

Software Quality Assurance Analyst

Academy for Creating Enterprise

The Microenterprise Education Initiative (MEI) provides individual business owners in emerging and frontier markets personalized, online business and leadership coaching. I work as a coach with current clients in Africa. I also work with the software team as a UI Analyst to help deliver the most value through the software that is developed.

Business Coach & UI Analyst

Missionary Training Center

Trained 40+ groups on effective interpersonal communication skills, various teaching methods & concepts, and simplifying a broad and deep message to be concise. I was implemented as a lead teacher 4 times. I was a resource for other teachings to assist in helping missionaries understand and practice difficult teaching concepts.

Teacher

Technical Program Management and Leadership

Technical Program Management. Its the craft of solving problems that come from scaled execution of strategically important initiatives.

That's a mouth-full! But it just boils down to the fact that TPM's get big complex things done.

Having spent a decade in various tech roles, I am able to successfully navigate the complex interdependencies of large initiatives. I practice the core skills of planning, stakeholder management, risk management, communication management, dependency management, system design, and leadership.

These can all be summed up in what I call The TPM Craft Framework: Program Management, Technical Versatility, and Leadership. In my newsletter (The TPM Craft), I regularly dive deep into those topics.

Outside of my 9-5 I spend time with my family, read books, write, exercise, watch movies....etc. No major special hobbies, mostly just family time.

I may not know everything, but I can learn anything.

James Dayhuff

BT Group

Senior Software Engineering Manager

Working as Technical Program Management for  Devops and SRE projects

Collaboration with Application Support Team
Extensive collaboration with the application support team to effectively manage incidents and ensure seamless operations. 
Facilitate effective communication between SRE, CSOC, and Application Support Group (ASG) teams, ensuring cohesive project operations.
Conduct workshop to share/educate application team on the work done by SRE and Devops team
Created a process to track onboarding of application team to common Devsecops platform via JIRA
 

Coaching & Mentoring
Dedicated to coaching and mentoring test teams to optimize script execution time, enhancing overall efficiency and performance.

L&D Initiative Involvement
Actively involved in Learning & Development initiatives as a Digital India Colleague Champion, contributing to the professional growth and development of team members.

Help Increase Employee Engagement through Gamification
Conduct various team building activities across multiple Digital and Consumer Team to ensure employee engagement.

SRE Specialist

The Mentoring Club gUG

Mentor

Social Saturday Squad

Member

Cvent

Roles & Responsibilities
Schedule, coordinate meetings for development teams
Facilitate meetings by allowing and encouraging constructive communication and help to keep topics on track throughout the ceremonies
Help to establish release and sprint cadence
Manage and coordinate risks/dependencies and organize the team artifacts
Identify and escalate impediments
Publish committed project objectives
Coordinate with product owners to keep the release and individual team sprint backlogs groomed
Provide up-to-date and accurate department defined metrics on team performance, findings, issues and progress
Coordinate elements of the release plan with other technology staff outside of the project
Participate in Scrum of Scrums
Encourage Architect and Team collaboration
Coordinate timely response and support to production line customer issues and helps to ensure that teams maintain adherence to Service Level Agreements
Participate in Release Planning process
Promote adherence to Agile software development best practices
Drive continuous improvement initiatives at the project and team level
Act as an Agile coach to the project team

Senior Scrum Master

Netomi

-Testing Conversational AI bots
- Created Datadriven framework in selenium+python for automating email bot integrated with Zendesk
- Integrated Allure with framework for reporting
- Ensures projects have measureable and clear exit/success criteria
- Identify risks and issues, develop risk mitigation strategies, and define a critical issue process
- Manage effective decision-making with leadership, sponsors, and critical partners
- Supervise overall roadmap, identify and report potential obstacles such as scope creep, resource and personnel shortfalls, problems with the schedule, release delays

Quality Assurance Project Manager

PayU

1. Work to improve team performance by building team cohesiveness, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale
2. Work closely with stakeholders for test strategies and release planning.
3. Participate in Requirement analysis , test case writing & Execution.
4. Conduct an internal Retrospective to find areas of improvement
5. Ensuring that the entire team understands the business requirement in form of the user stories and they commit on the acceptance criteria after understanding the priority & the business value they will deliver.
6. Work with the product owner to promote and contribute to the improvement of the product backlog
7. Participates in continuous improvement initiatives to increase project and process efficiency
8. Involved in Release Management and Resource allocation
9. Maintain existing automation script 
10. Perform exploratory testing 
11. Write automation script for new feature
12. Deployment readiness, to assess Release Readiness and Breakthrough achievements
13. Continually worked towards making improvements in the release process through Program Increment Planning and Sprints
14. Lead and coordinate Go-Live activities including preparation of support, execution of the deployment plans and triaging of issues during deployment

Lead Software Engineer in Test | Release Manager

1. Skilled  in BDD framework with Cucumber,TestNG,Java,Selenium WebDriver
2. Extensive experience in manual and automation testing of UI and API's
3. Steered teams to imbibe the Agile mindset and helped team’s members get onboard the Agile journey. 
4. Mentor team to leverage our framework for creating test scripts
5. Trained Team on Performance Testing using Gatling
6. Working Knowledge of Docker and Jenkins 
7. Provide support to sprint team on there queries related to framework, infra or scripting
8. Working knowledge of RestAssured with Java
9. Reviewing the Automation Test Cases of Teams in Respect of Coverage and Quality
10.Drive daily-stand-ups
Ask what was done yesterday, what is the plan for today
Ask probing questions in the stand-ups and outside of it
Identify potential roadblocks or challenges that may come up
Consult Sprint Team Lead and hear there
11.Connecting and Collaborating With Sprint Teams.
12.Task Distribution, Sprint Planning and mentoring team mates.
13.Run sprint-retros
14.Create Physical boards “information radiator board (with stickies)
Plan deliverables (JIRA/Sprint) along with the team
Organise the Sprint, get re-estimates done
15.Send out weekly Status emails to internal sprint team on automation updates
16.During retros listen for “cause” behind the words; by asking probing questions
17.Continuously strive to improve self and team
18.Handhold team on Scrum way of doing
19.Raise/Flag issues to feature development team and work aggressively within the team/org to mitigate this

Lead SDET

•Developed and supported of the automation test framework
•Reviewed code for reaching code standard
•Estimated the testing effort for user stories
•Worked on Test scenarios for Functionality and Regression Testing
•Provided day-to-day operational support for existing automation tests, framework usage to sprint team across offices
•Created Test script for API using ReadyAPI

Senior Software Quality Engineer

•Reviewed Business requirements, Functional Requirements documents and prepared Test Plans
•Worked on Test scenarios for Functionality and Regression Testing
•Provided day-to-day operational support for existing automation tests
•Test scripts developing
•Participated in meetings, communicated with QA Leads, Programmers, Business Analysts, Project Managers  during all stages of SDLC
•Run queries in the database and verified the results match the expectations

Software Quality Engineer

•	Developed detailed Test Cases based on the Functional Requirements and Design Documents
•	Executed end to end and Functional test cases 
•	Run automation test case and analysing test results

Intern Software Quality Engineer

Anovikan Infrastructure

Did testing for their newly created web application

Intern

TPM with expertise in Operational Readiness, Monitoring, Devops and Product Development

Throughout my career, I have honed my skills in testing, operational readiness and monitoring, understanding the critical importance of these aspects in ensuring the seamless functioning of technical systems. I have developed and implemented comprehensive strategies for operational readiness, performance management, release management encompassing meticulous planning, resource allocation, risk management and automation
.

Complex Systems Implementation and Management

By leveraging my deep understanding of system architecture and integration as tester and now as TPM, I have consistently delivered solutions that align with organizational objectives while meeting stringent operational requirements.

Leadership and Collaboration

In addition to my technical acumen, I am adept at leading teams and fostering collaborative relationships across departments. I prioritize clear communication, strategic alignment, and stakeholder engagement to ensure that all project stakeholders are aligned towards common goals. My leadership style emphasizes empowerment, mentorship, and a commitment to cultivating a culture of excellence within project teams.

taplio

The Battle

James Dayhuff

Jyoti Mishra

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