HashiCorp

Working across infrastructure teams, product engineering teams, security teams, data teams, compliance teams, and more to level up the company's security and compliance postures as well as infrastructure quality.

Staff Technical Program Manager: Infrastructure, Security, Compliance

- (Delivered 2024 Q1) Successful delivery of Disaster Recovery capabilities across multiple AWS regions, boosting cloud platform Reliability by achieving internal targeted measurements of RTO and RPO (scaled execution across ~12 engineering teams / ~50 engineers over the course of 12 months)
- (Delivered 2024 Q1) Successful delivery of Audit Logging improvements to Beta with identity log streaming to desired SIEM destination (~3 engineering teams and collaboration with non-engineering groups such as product education and marketing)
- Actively driving PCI Compliance for 2 of HashiCorp's product lines, requiring scaled collaboration across Security, Compliance, Product, and multiple engineering teams.

Senior Technical Program Manager: Infrastructure

Blue Jay Digital, LLC

Owner and creator of Blue Jay Digital. I created this LLC as a way to create digital goods and services to help others move forward in their own professional journey.

Currently, this is being done via:
- A course on Technical Program Management, hosted on Educative.io
- A series of YouTube videos teaching the basics of R and R-Studio for data analytics

Owner

Educative, Inc.

Responsible for end-to-end text-based course creation.
- Defined course curriculum and objectives
- Segmented course into 13 major modules
- Wrote 12 hours of content on the topics of program management, leadership, and system design technical skills 
- Provided 61 illustrations

(https://www.educative.io/courses/technical-program-management-a-practitioners-guide)
- Partnered with Educative.io for editing

Author

Twitter

- Driving data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal
- Driving a critical path program to improve the privacy controls of advertisers

Senior Technical Program Manager, Data Privacy

- Led various engineering divestiture activities through MoPub sale to AppLovin ($1B deal) across 5 cross-functional domains engineering, product, legal, finance, and audit.
- Drove key process changes to strategic planning and tactical execution for MoPub's product development pipeline and cross-functional collaboration across 5 teams (60 engineers) and 8 product managers
- Drove data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal

Technical Program Manager II, Product

ExxonMobil

- Led a team of ~four developers to design, build, and support 15 enterprise-scale API’s which collectively receive over one million requests per day and enable a portfolio of applications to drive bottom-line business value of ~35mil/year
- Collaborated & coordinated across six various project teams to identify business objectives, customer pain-points, and consulted on API solutions
- Coached team on Scrum & Kanban principles/practices to increase speed of project delivery and improve response time to support incidents
- Created and drove roadmap for API support team improvements such as enhanced monitoring, improved log management, analysis of API consumption data, and infrastructure updates for greater availability and performance
- Managed a headcount budget for contractor costs throughout 2019

API Technical Product Manager

- Designed and developed multiple enterprise scale API’s (MuleSoft) using best practice architectural guidelines for API design and implementation
- Co-Created ExxonMobil’s Houston-based API developer community to encourage collaboration across business units
- Designed and created internal website (Angular Front-end, Sharepoint Backend) for new-hire organization detailing events, information, and opportunities

API Software Engineer

- Supported a competitive intelligence application for cross-functional business users by diagnosing issues, discovering root cause, and implementing solutions
- Improved product delivery & support processes by leading team through value stream mapping and customer journey mapping
- Coordinated all cyber security vulnerability assessments and remediation efforts on all systems for parent organization of ~200 people

Advanced Information Systems Analyst

Business intelligence automation and cutting-edge technology product evaluation.

Analytics Intern

Brigham Young University

Learn to extract, transform, load data from existing MySQL to new Graph Database (OrientDB).
Create test scripts to prove accuracy of migrated data against old database.
Design a web-interface to access information from new database.

Database Developer/Research Assistant

Goldman Sachs

Automated a 4 week process to become a 24 hour process.
Created/validated designs against user stories with clients to streamline process and reduce human error.
Led the intern development team by taking the role of middle-ware & backend engineer using Java.

Intern - Technology Analyst/Developer

Created an implementation plan to upgrade system-wide physical security system software
Removed impediments for developers as a Scrum Master in an Agile environment
Prioritized/managed the backlog & gathered business requirements as a Product Manager

IT Project Manager

Developed and maintained internal managerial web-apps using AngularJS/HTML/CSS.
Worked cohesively in a Scrum team to effectively build solutions and meet deadlines.

Junior Front-End Web-Developer

Manually tested 8+ internal software products for 4 different development teams.
Executed automation test-scripts on web-apps with Ruby & Selenium Web-driver.
Learned and pioneered stress-testing with Apache Jmeter on internal servers and web-apps.

Software Quality Assurance Analyst

Academy for Creating Enterprise

The Microenterprise Education Initiative (MEI) provides individual business owners in emerging and frontier markets personalized, online business and leadership coaching. I work as a coach with current clients in Africa. I also work with the software team as a UI Analyst to help deliver the most value through the software that is developed.

Business Coach & UI Analyst

Missionary Training Center

Trained 40+ groups on effective interpersonal communication skills, various teaching methods & concepts, and simplifying a broad and deep message to be concise. I was implemented as a lead teacher 4 times. I was a resource for other teachings to assist in helping missionaries understand and practice difficult teaching concepts.

Teacher

Technical Program Management and Leadership

Technical Program Management. Its the craft of solving problems that come from scaled execution of strategically important initiatives.

That's a mouth-full! But it just boils down to the fact that TPM's get big complex things done.

Having spent a decade in various tech roles, I am able to successfully navigate the complex interdependencies of large initiatives. I practice the core skills of planning, stakeholder management, risk management, communication management, dependency management, system design, and leadership.

These can all be summed up in what I call The TPM Craft Framework: Program Management, Technical Versatility, and Leadership. In my newsletter (The TPM Craft), I regularly dive deep into those topics.

Outside of my 9-5 I spend time with my family, read books, write, exercise, watch movies....etc. No major special hobbies, mostly just family time.

I may not know everything, but I can learn anything.

James Dayhuff

H&R Block

Lead Product Manager, Contact Center Technology

Responsible for the development of Generative AI into H&R Block DIY’s (Do-it-Yourself) AI Tax Assist

Senior Product Manager, Artificial Intelligence

CODAMETRIX

Developed and tracked machine learning requirements, milestones, and delivery timelines for machine learning research and operations spanning radiology, pathology, surgery, and bedside service lines

- Created agile and scrum methodologies for two machine learning scrum teams, streamlining and structuring execution of customer requirements to solutions with a 25% decrease of delivery timelines

- Drove ML and NLP requirements with ML research and ML engineering teams in coordination with application teams, delivering multiple products for 3 zero-to-one medical coding product lines for 20+ customers

- Spearheaded and coordinated ML research, ML engineering, and quality assurance roadmaps and features for existing customers, generating up to 30% increase in automation rates for medical coding products

Senior Technical Product Manager, Machine Learning

Developed and tracked program plans, milestones, and delivery timelines for various platform programs spanning security, compliance, and storage objectives 

- Chartered and reviewed project plans with 20 engineering teams providing clarity on goals and milestones to better align resources and priorities, saving 33% on projected headcount and timelines

- Created and implemented 6 security and compliance dashboards providing a visual one-stop shop to enable monitoring, tracking, and communication of program progress, risks, and timelines

- Directed program requirements and resources with 200+ engineering teams, increasing compliance & velocity by 400%

Technical Program Manager II, Platform

Acrisure Technology Group

Developed the product analytics roadmap, governance, and implementation for SaaS discovery platform utilized by insurance personas. Generated and tracked objective key results (OKRs) and key performance indicators (KPIs) driving business value & growth goals

- Spearheaded the product analytics charter clarifying strategy, plan, goals, and objectives for a fintech startup

- Created the analytics system to track behavioral & cohort patterns and influence customer success strategies

- Road-mapped and built several AI-enabled and analytics-enabled features into a search and discovery product, generating a 20% increase in weekly active user growth

Product Manager, Analytics

DoD Joint Artificial Intelligence Center

Built products and roadmaps prioritizing and integrating Department of Defense objectives with FEMA / National Guard user needs to various AI technologies and platforms. Managed and budgeted $20M for the Humanitarian Assistance Disaster Relief (HADR) initiative

- Chartered the HADR team’s strategic plan & project plans mapping out goals and objectives for a newly developed initiative

- Pioneered and strategized a data management system alongside solution architects, data scientists, and data engineers, producing a 1M+ labeled dataset for machine model development

- Delivered 5 AI-enabled products for federal, state, and local users for emergency management (EM) uses cases to save lives, assist in resource allocation, and prepare for natural disasters, shrinking user workflows from days to minutes

- Published and presented a research paper proposing the use of AI computer vision to automatically detect wildfires from aerial full-motion video to automate and accelerate fire perimeter mapping and response processes from hours to minutes – presented at NeurIPS AI 2019 conference

Product Manager, Artificial Intelligence

United States Air Force

Directed intelligence teams and collaborated with Analytics, Policy, and Operations teams to develop and monitor to create military intelligence products and train warfighters in support of air and cyber operations. Developed and prioritized intelligence requirements derived from strategic objectives utilizing data-driven analytics and policy research to enable military objectives & resource optimization.

- Led a transformation of a pilot onboarding platform for a 50-person pilot squadron, driving down onboarding time from weeks to days

- Revamped a decade-old intelligence training program with buy-in from key military leaders and training stakeholders, increasing readiness compliance from 50% to >95%

- Initiated new workflows to collect and compile user requirements and priorities to create new intelligence software products to be used by the warfighter and military leaders

Product Manager, Intelligence

CNA Corporation

Performed and presented strategic policy research focused on East-Asian military, government, and security issues through strategy panels, public-private discussions, and defense exercises with military, interagency, and international partners

Strategy and Policy Analyst

Deloitte Consulting

Conducted and presented extensive market research and strategies in which Deloitte’s project assessment/tracking tool for rapid acquisitions could integrate into various Department of Defense program offices

Strategy and Operations Analyst

I am a highly-organized, self-directed, analytical and dynamic Product Manager who achieves key
strategic initiatives and delivers innovative solutions to complex business needs. I am proficient in data & analytics, artificial intelligence, and security & privacy. I am experienced in various industries, including military intelligence, financial technologies, and social media technologies.

taplio

The Battle

James Dayhuff

Dom G.

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