HashiCorp

Working across infrastructure teams, product engineering teams, security teams, data teams, compliance teams, and more to level up the company's security and compliance postures as well as infrastructure quality.

Staff Technical Program Manager: Infrastructure, Security, Compliance

- (Delivered 2024 Q1) Successful delivery of Disaster Recovery capabilities across multiple AWS regions, boosting cloud platform Reliability by achieving internal targeted measurements of RTO and RPO (scaled execution across ~12 engineering teams / ~50 engineers over the course of 12 months)
- (Delivered 2024 Q1) Successful delivery of Audit Logging improvements to Beta with identity log streaming to desired SIEM destination (~3 engineering teams and collaboration with non-engineering groups such as product education and marketing)
- Actively driving PCI Compliance for 2 of HashiCorp's product lines, requiring scaled collaboration across Security, Compliance, Product, and multiple engineering teams.

Senior Technical Program Manager: Infrastructure

Blue Jay Digital, LLC

Owner and creator of Blue Jay Digital. I created this LLC as a way to create digital goods and services to help others move forward in their own professional journey.

Currently, this is being done via:
- A course on Technical Program Management, hosted on Educative.io
- A series of YouTube videos teaching the basics of R and R-Studio for data analytics

Owner

Educative, Inc.

Responsible for end-to-end text-based course creation.
- Defined course curriculum and objectives
- Segmented course into 13 major modules
- Wrote 12 hours of content on the topics of program management, leadership, and system design technical skills 
- Provided 61 illustrations

(https://www.educative.io/courses/technical-program-management-a-practitioners-guide)
- Partnered with Educative.io for editing

Author

Twitter

- Driving data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal
- Driving a critical path program to improve the privacy controls of advertisers

Senior Technical Program Manager, Data Privacy

- Led various engineering divestiture activities through MoPub sale to AppLovin ($1B deal) across 5 cross-functional domains engineering, product, legal, finance, and audit.
- Drove key process changes to strategic planning and tactical execution for MoPub's product development pipeline and cross-functional collaboration across 5 teams (60 engineers) and 8 product managers
- Drove data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal

Technical Program Manager II, Product

ExxonMobil

- Led a team of ~four developers to design, build, and support 15 enterprise-scale API’s which collectively receive over one million requests per day and enable a portfolio of applications to drive bottom-line business value of ~35mil/year
- Collaborated & coordinated across six various project teams to identify business objectives, customer pain-points, and consulted on API solutions
- Coached team on Scrum & Kanban principles/practices to increase speed of project delivery and improve response time to support incidents
- Created and drove roadmap for API support team improvements such as enhanced monitoring, improved log management, analysis of API consumption data, and infrastructure updates for greater availability and performance
- Managed a headcount budget for contractor costs throughout 2019

API Technical Product Manager

- Designed and developed multiple enterprise scale API’s (MuleSoft) using best practice architectural guidelines for API design and implementation
- Co-Created ExxonMobil’s Houston-based API developer community to encourage collaboration across business units
- Designed and created internal website (Angular Front-end, Sharepoint Backend) for new-hire organization detailing events, information, and opportunities

API Software Engineer

- Supported a competitive intelligence application for cross-functional business users by diagnosing issues, discovering root cause, and implementing solutions
- Improved product delivery & support processes by leading team through value stream mapping and customer journey mapping
- Coordinated all cyber security vulnerability assessments and remediation efforts on all systems for parent organization of ~200 people

Advanced Information Systems Analyst

Business intelligence automation and cutting-edge technology product evaluation.

Analytics Intern

Brigham Young University

Learn to extract, transform, load data from existing MySQL to new Graph Database (OrientDB).
Create test scripts to prove accuracy of migrated data against old database.
Design a web-interface to access information from new database.

Database Developer/Research Assistant

Goldman Sachs

Automated a 4 week process to become a 24 hour process.
Created/validated designs against user stories with clients to streamline process and reduce human error.
Led the intern development team by taking the role of middle-ware & backend engineer using Java.

Intern - Technology Analyst/Developer

Created an implementation plan to upgrade system-wide physical security system software
Removed impediments for developers as a Scrum Master in an Agile environment
Prioritized/managed the backlog & gathered business requirements as a Product Manager

IT Project Manager

Developed and maintained internal managerial web-apps using AngularJS/HTML/CSS.
Worked cohesively in a Scrum team to effectively build solutions and meet deadlines.

Junior Front-End Web-Developer

Manually tested 8+ internal software products for 4 different development teams.
Executed automation test-scripts on web-apps with Ruby & Selenium Web-driver.
Learned and pioneered stress-testing with Apache Jmeter on internal servers and web-apps.

Software Quality Assurance Analyst

Academy for Creating Enterprise

The Microenterprise Education Initiative (MEI) provides individual business owners in emerging and frontier markets personalized, online business and leadership coaching. I work as a coach with current clients in Africa. I also work with the software team as a UI Analyst to help deliver the most value through the software that is developed.

Business Coach & UI Analyst

Missionary Training Center

Trained 40+ groups on effective interpersonal communication skills, various teaching methods & concepts, and simplifying a broad and deep message to be concise. I was implemented as a lead teacher 4 times. I was a resource for other teachings to assist in helping missionaries understand and practice difficult teaching concepts.

Teacher

Technical Program Management and Leadership

Technical Program Management. Its the craft of solving problems that come from scaled execution of strategically important initiatives.

That's a mouth-full! But it just boils down to the fact that TPM's get big complex things done.

Having spent a decade in various tech roles, I am able to successfully navigate the complex interdependencies of large initiatives. I practice the core skills of planning, stakeholder management, risk management, communication management, dependency management, system design, and leadership.

These can all be summed up in what I call The TPM Craft Framework: Program Management, Technical Versatility, and Leadership. In my newsletter (The TPM Craft), I regularly dive deep into those topics.

Outside of my 9-5 I spend time with my family, read books, write, exercise, watch movies....etc. No major special hobbies, mostly just family time.

I may not know everything, but I can learn anything.

James Dayhuff

Atlassian

Leading Analytics & Data platform Strategy & Platform Evolutions at scale.

Product Management, Adoption & AI
1. AI-Powered Data Discovery: Implementing NLP and vector-based search to enable seamless, self-service access to data insights through data catalog.
2. Optimizing Product Analytics: Analyzing user behavior, friction points, and drop-offs to improve engagement and feature adoption.
3. Improving UI & Accessibility: Collaborating with design and engineering teams to enhance data visualization, exploration tools, and user workflows.

Program Execution & Stakeholder Management
1. Driving Complex Data Initiatives: Managing large-scale programs such as data lake migration (200K plus tables), platform optimization, and infrastructure scalability.
2. Balancing Execution & Strategy: Aligning cross-functional teams to ensure timely delivery of high-impact initiatives while adapting to business needs.
3. Optimizing Cost & Efficiency: Leading vendor negotiations, platform consolidation, and event analytics optimizations to maximize efficiency.

Leadership & Strategic Direction
1. Setting the Vision for Analytics & AI: Defining and championing long-term strategies for data-driven decision-making and AI-based data discovery.
2. Cross-Team Leadership & Influence: Collaborating with engineering, product teams to drive alignment and execution.
3. Coaching & Scaling Best Practices: Mentoring team members in TPM craft .
4. Enabling Business Impact: Ensuring that data initiatives align with company objectives, enabling faster insights, better governance, and cost efficiency.

Principal Technical Program Manager

Warner Bros. Discovery

As a Technical Program Manager at Warner Bros. Discovery, I specialize in Cloud Infrastructure, FinOps, SRE, OX, and Cloud Security. 

SRE & FinOps:
Managed global cloud cost optimization, ensuring optimal resource allocation while maintaining system reliability. 
Worked as a TPM on cloud FinOps for Max, HBOMax, and D+, covering cloud optimization, monthly reporting, and strategic planning.
Conducted regular service benchmarking reviews  to fine-tune system architecture and enhance overall efficiency.
Developed FinOps maturity model, roadmap and solutions.
Established the charter of FinOPS along with SOPs, Self Service guide

Cloud Security:
Recognized as a Global Technology Champion for Cloud Security Excellence in 2023. 
Led the implementation of large-scale Cloud Security posture management solutions across 50+ AWS accounts
Collaborated with 100+ globally distributed teams to address 30K security vulnerabilities.
Conducted regular security audits for AWS accounts ensuring compliance 

Infrastructure Engineering:
Served as TPM for the Infrastructure team, streamlining artifact deployment to production using Terraform
Established and maintained a robust change management & intake process

Operational Metadata Program:
As TPM for the Operational Metadata program, successfully implemented tagging across 100+ AWS accounts. The program was featured at AWS Reinvent 2022, highlighting its impact and effectiveness. 
Collaborated closely with service teams, ensuring the addition of tags to around 70K cloud resources 

Program Management:
Functioned as a TPM, introducing Process enrichment and Agile methodologies to teams across EU and US time zones. 
Created informative JIRA dashboards for Hygiene, Support intake, and work tracking, enhancing transparency and efficiency. 
Developed comprehensive JIRA plans, collaborating with teams to define clear roadmaps for successful project execution. 
Influenced team roadmap priorities, guiding feature development, design changes

Sr Staff Technical Program Manager (Cloud Infrastructure, FinOps, SRE, OX & Cloud Security)

Staff Technical Program Manager (Cloud Infrastructure, FinOps, SRE, OX & Cloud Security)

InfoCepts

Technical Program Management :
As a TPM, introduced process enrichment and Agile methodologies to geographically dispersed teams.
Influenced team priorities, providing strategic guidance in areas such as feature development, design changes, and continuous improvements in organizational excellence.
Developed and executed comprehensive project plans, collaborating with teams to define and adhere to clear roadmaps.
Actively engaged in steering organizational success, fostering a culture of adaptability and efficiency across diverse teams.
Shaped project direction by aligning team priorities with broader organizational objectives, contributing to strategic decision-making.
Facilitated continuous improvements in organizational excellence, refining processes and promoting a culture of innovation.
Collaborated closely with cross-functional teams to ensure project objectives were clearly defined, maintaining adherence to well-defined roadmaps.
Contributed to project transparency and shared understanding of goals, ultimately driving successful project delivery within scope and timelines.

Engineering Management :
Spearheaded new solution development initiatives, leveraging innovative approaches to address complex challenges and enhance product offerings.
Led storyboarding exercises for dashboard delivery, ensuring a collaborative and visual approach to articulate project objectives and requirements.
Applied diverse approaches for effective problem-solving, fostering a culture of creativity and critical thinking within the engineering teams.
Orchestrated design discussions, providing a platform for cross-functional collaboration to refine and optimize technical solutions.
Embraced design thinking methodologies to encourage user-centric and empathetic problem-solving, resulting in solutions that align with end-user needs and expectations.
Fostered an environment conducive to open design discussions, promoting the exchange of ideas and collaborative decision-making.

Technical Program Manager & Engineering Leader- Cloud, Analytics & Data

Technical Project Manager & Engineering Lead

Software Engineering Associate

Technical Program Manager with a hands-on approach, specializing in Analytics, Cloud, Data, and DevOps, offering 16+ years of invaluable experience in technical program management.

Author of "The Technical Program Manager Guide" sharing insights and best practices for successful program management in the tech industry.

Cloud & DevOps:
Bringing extensive expertise in over 50 AWS services, I empower organizations on their transformative digital journeys. 
As a seasoned TPM with AWS Certified Solution Architect (Associate & Professional) exposure, I've collaborated with teams to successfully strategize, design, and deploy cloud security solutions at scale for 50+ AWS Accounts. 
My role in the Operational Metadata program for WBD led to the seamless implementation of tagging across 100+ AWS accounts, earning recognition at AWS Reinvent 2022. 
Served as a FinOps TPM at WBD, overseeing cost optimization initiatives for multiple products at scale. 
Experienced in Site Reliability Engineering (SRE), ensuring the reliability, scalability, and performance of critical systems through a combination of automation, monitoring, and proactive incident response.
A highlight in my career includes developing a cross-platform cloud cost monitoring solution, acknowledged as Gartner's "Solution of the Year 2020." 

Technical Program Management:
Holding an Agile Scrum Master (ASM) certification, I deliver projects seamlessly using agile methodologies. 
Certified in PRINCE2 Foundation & Practitioner, I excel in implementing project management methodologies. 
Possessing a Six Sigma Black Belt, I leverage techniques and tools for improvement in project quality management. 
As an ITIL Lifecycle expert, I ensure seamless operations for IT services and architecture. 
Additionally, I've attended specialized courses on CSM, CSPO & SAFE (SAFE Certified), enhancing my program management capabilities. 
With extensive experience in JIRA and Confluence, I adeptly manage roadmaps, dashboards, plans, and sprints.
My expertise extends to crafting detailed technical documentation, strategic approaches, and driving large-scale programs.

Analytics & Data:
Holder of the prestigious MicroStrategy Certified Engineering Principal (MCEP) title, I've achieved the highest certification level in MicroStrategy 11, 10, and 9, as well as Power BI. 
A notable achievement includes creating  BI Tool comparison, benefiting over 100 customers.

taplio

The Battle

James Dayhuff

ARPIT AGRAWAL

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