HashiCorp

Working across infrastructure teams, product engineering teams, security teams, data teams, compliance teams, and more to level up the company's security and compliance postures as well as infrastructure quality.

Staff Technical Program Manager: Infrastructure, Security, Compliance

- (Delivered 2024 Q1) Successful delivery of Disaster Recovery capabilities across multiple AWS regions, boosting cloud platform Reliability by achieving internal targeted measurements of RTO and RPO (scaled execution across ~12 engineering teams / ~50 engineers over the course of 12 months)
- (Delivered 2024 Q1) Successful delivery of Audit Logging improvements to Beta with identity log streaming to desired SIEM destination (~3 engineering teams and collaboration with non-engineering groups such as product education and marketing)
- Actively driving PCI Compliance for 2 of HashiCorp's product lines, requiring scaled collaboration across Security, Compliance, Product, and multiple engineering teams.

Senior Technical Program Manager: Infrastructure

Blue Jay Digital, LLC

Owner and creator of Blue Jay Digital. I created this LLC as a way to create digital goods and services to help others move forward in their own professional journey.

Currently, this is being done via:
- A course on Technical Program Management, hosted on Educative.io
- A series of YouTube videos teaching the basics of R and R-Studio for data analytics

Owner

Educative, Inc.

Responsible for end-to-end text-based course creation.
- Defined course curriculum and objectives
- Segmented course into 13 major modules
- Wrote 12 hours of content on the topics of program management, leadership, and system design technical skills 
- Provided 61 illustrations

(https://www.educative.io/courses/technical-program-management-a-practitioners-guide)
- Partnered with Educative.io for editing

Author

Twitter

- Driving data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal
- Driving a critical path program to improve the privacy controls of advertisers

Senior Technical Program Manager, Data Privacy

- Led various engineering divestiture activities through MoPub sale to AppLovin ($1B deal) across 5 cross-functional domains engineering, product, legal, finance, and audit.
- Drove key process changes to strategic planning and tactical execution for MoPub's product development pipeline and cross-functional collaboration across 5 teams (60 engineers) and 8 product managers
- Drove data privacy program involving 30+ teams across multiple organizations including product, engineering, info-sec, and legal

Technical Program Manager II, Product

ExxonMobil

- Led a team of ~four developers to design, build, and support 15 enterprise-scale API’s which collectively receive over one million requests per day and enable a portfolio of applications to drive bottom-line business value of ~35mil/year
- Collaborated & coordinated across six various project teams to identify business objectives, customer pain-points, and consulted on API solutions
- Coached team on Scrum & Kanban principles/practices to increase speed of project delivery and improve response time to support incidents
- Created and drove roadmap for API support team improvements such as enhanced monitoring, improved log management, analysis of API consumption data, and infrastructure updates for greater availability and performance
- Managed a headcount budget for contractor costs throughout 2019

API Technical Product Manager

- Designed and developed multiple enterprise scale API’s (MuleSoft) using best practice architectural guidelines for API design and implementation
- Co-Created ExxonMobil’s Houston-based API developer community to encourage collaboration across business units
- Designed and created internal website (Angular Front-end, Sharepoint Backend) for new-hire organization detailing events, information, and opportunities

API Software Engineer

- Supported a competitive intelligence application for cross-functional business users by diagnosing issues, discovering root cause, and implementing solutions
- Improved product delivery & support processes by leading team through value stream mapping and customer journey mapping
- Coordinated all cyber security vulnerability assessments and remediation efforts on all systems for parent organization of ~200 people

Advanced Information Systems Analyst

Business intelligence automation and cutting-edge technology product evaluation.

Analytics Intern

Brigham Young University

Learn to extract, transform, load data from existing MySQL to new Graph Database (OrientDB).
Create test scripts to prove accuracy of migrated data against old database.
Design a web-interface to access information from new database.

Database Developer/Research Assistant

Goldman Sachs

Automated a 4 week process to become a 24 hour process.
Created/validated designs against user stories with clients to streamline process and reduce human error.
Led the intern development team by taking the role of middle-ware & backend engineer using Java.

Intern - Technology Analyst/Developer

Created an implementation plan to upgrade system-wide physical security system software
Removed impediments for developers as a Scrum Master in an Agile environment
Prioritized/managed the backlog & gathered business requirements as a Product Manager

IT Project Manager

Developed and maintained internal managerial web-apps using AngularJS/HTML/CSS.
Worked cohesively in a Scrum team to effectively build solutions and meet deadlines.

Junior Front-End Web-Developer

Manually tested 8+ internal software products for 4 different development teams.
Executed automation test-scripts on web-apps with Ruby & Selenium Web-driver.
Learned and pioneered stress-testing with Apache Jmeter on internal servers and web-apps.

Software Quality Assurance Analyst

Academy for Creating Enterprise

The Microenterprise Education Initiative (MEI) provides individual business owners in emerging and frontier markets personalized, online business and leadership coaching. I work as a coach with current clients in Africa. I also work with the software team as a UI Analyst to help deliver the most value through the software that is developed.

Business Coach & UI Analyst

Missionary Training Center

Trained 40+ groups on effective interpersonal communication skills, various teaching methods & concepts, and simplifying a broad and deep message to be concise. I was implemented as a lead teacher 4 times. I was a resource for other teachings to assist in helping missionaries understand and practice difficult teaching concepts.

Teacher

Technical Program Management and Leadership

Technical Program Management. Its the craft of solving problems that come from scaled execution of strategically important initiatives.

That's a mouth-full! But it just boils down to the fact that TPM's get big complex things done.

Having spent a decade in various tech roles, I am able to successfully navigate the complex interdependencies of large initiatives. I practice the core skills of planning, stakeholder management, risk management, communication management, dependency management, system design, and leadership.

These can all be summed up in what I call The TPM Craft Framework: Program Management, Technical Versatility, and Leadership. In my newsletter (The TPM Craft), I regularly dive deep into those topics.

Outside of my 9-5 I spend time with my family, read books, write, exercise, watch movies....etc. No major special hobbies, mostly just family time.

I may not know everything, but I can learn anything.

James Dayhuff

oneZero Financial Systems

Technical Project Manager

Biscred

As a results-driven Technical Program Manager, I excel in leading projects from concept to launch, orchestrating cohesive efforts across diverse teams. At Biscred, I introduced agile practices as the first TPM hire, reporting directly to the CTO. Additionally, I serve as Chief of Staff, supporting the CEO in key activities. 

Key Accomplishment:
●	Orchestrated end-to-end product and software engineering initiatives, driving a 30% efficiency surge and quarterly roadmap success through KPI/OKR strategies, overseeing 150+ team members.
●	Managed a $2M Capex budget for the Software Engineering team, aligning expenditures with strategic goals and optimizing utilization for cost efficiencies.
●	Implemented a project scorecard to expedite development, reducing turnaround time by 10 days and accelerating project delivery.
●	Collaborated closely with executive leadership on pricing strategies, project roles definition, and weekly progress reporting.
●	Introduced a new product by integrating internal systems with Salesforce, enhancing user search features while maintaining data confidentiality, informed by comprehensive market research.
●	 Spearheaded Agile methodologies, elevating output by 45% through backlog grooming, user-driven prioritization, and rigorous QA testing.
●	Enhanced workflow efficiency by 50% through workflow integration and experimental stages implementation for Product-Market fit, scaling from 15 to 150 users.
●	 Established strategic partnerships with Forge AI and 5x5 Data, integrating extensive datasets into Biscred through advanced AI for seamless data incorporation of 1 million records.

Technical Program Manager

Cognex Corporation

As an IT Program Manager specializing in strategic technology improvements and business process enhancements in the IT Department, I was instrumental by collaborating with cross-functional stakeholders, I drive the envisioning and execution of key initiatives, such as the migration of the sales team to Salesforce, resulting in a projected annual increase of $12 million in sales bookings and seamless ERP integration.

Key Accomplishment:
●	Led cross-functional team for data sync system integration: LIT to Salesforce via proprietary APIs. Achieved a 30% latency cut, and 20% accuracy boost throughout the project. Led cross-functional team, exceeding expectations.
●	Spearheaded vendor management by implementing process improvements to increase the output; saved $300K / year. 
●	Implemented an offline configuration service when SAP is unavailable so that DC can run 24x7 production. 
●	Leveraged the SAP QMS as a one-stop solution to migrate processes & data from ETQ reliance; saved $100K / year. 
●	Mitigated communication issues & resolved conflict within tech & non-tech teams by planning the scrum ceremonies, including sprint planning & daily stand-ups; improved issue resolution by 30% & increased scrum ceremony participation by 40%. 
●	Trained 100+ individuals within the IT team to leverage Big Picture & Tempo for resource planning; reduced overhead costs by 20%. 
●	Led the implementation of JIRA with 5 global cross-functional teams and 100 members for 10+ projects valued at ~$7M. 
●	Conceptualized the documentation for end-to-end process flow via integrating the existing CRM with Salesforce & led the ticket management system; saved 15 hours/week for the development team.

C Squared Systems, LLC

As an IT Program Manager with extensive experience in managing the Software Development Life Cycle (SDLC) for RF devices, serving prominent clients like Verizon and Crown Castle, proficient in program and project management, I excelled in automating scheduling processes, leading to a 30% increase in the team's velocity.

Key Accomplishment:
●	Spearheaded a cross-functional initiative to migrate the site portal from Ubuntu 14.04 to 16.04 across 200 production environments, improving operational efficiency by 50% while managing the product backlog and optimizing the burn-down chart for Sprint releases. 
●	Led the establishment of a self-organizing scrum team by facilitating Scrum ceremonies, including Spring Planning, daily Scrums, Sprint Reviews, and retrospectives; improved engagement by 40% & team’s velocity by 30%. 
●	Conceptualized & implemented agile scrum methodologies for ~ 7 cross-functional teams; increased team velocity by 63% within 1 year. 
●	Achieved zero open UAT issues & 35% fewer production defects via driving a root cause analysis & implementing continuous improvement to improve the quality of the code. 
●	Spearheaded the implementation of Kanban principles & increased the team’s throughput; reduced cycle time by 20%. 
●	Performed project management tasks, including plan development, scheduling, monitoring & status reporting against planned deliverables; removed impediments and decreased the gap between planned & actuals by 21%. 
●	Automated scheduling processes in JIRA & led the end-to-end delivery, resource planning & workload management of 13 software developers.

Technical Program/Project Manager

As an innovative Software Developer with a focus on optimizing system performance and enhancing functionality. Recognized for optimizing HTTP query time by 50%, SNMP query, and data updates to devices, resulting in a remarkable 200% decrease in average extraction time.

Key Accomplishment:
●	Decreased the average extraction time by 200% via optimizing SNMP query & HTTP query time by 50% and updating data to devices. 
●	Modified existing software through bug fixes & developing new features, improved performance by 18%.  
●	Improved portal visualization via developing drivers for ION E, ADRF & Dell Server using PHP, MySQL, and Flash Builder. 
●	Reduced code redundancy in the repository by 20% and decreased execution time by 10% via implementing generic device drivers.

Software Developer

Abhyudaya Multimedia - India

As a proven Business Analyst with a strong track record in conducting comprehensive business and data analysis across various projects, including impactful contributions to Venturonic USA. Recognized for developing highly robust, visually appealing, and user-friendly commodity-trading platforms and reporting tools.

Key Accomplishment:
●	Executed & designed process documentation for a highly robust, visual, and user-intuitive commodity-trading platform. 
●	Implemented enterprise reports with multimillion rows using MySQL to track & monitor open tickets; increased efficiency by 25%.

Business and Data Analyst

Experienced Technical Program Manager with a proven track record in steering successful project lifecycles, specializing in orchestrating collaborative efforts among diverse teams and executing comprehensive roadmaps. Notable achievements include strategically using project scorecards to expedite development, reducing turnaround times by 10 days. 

As the inaugural TPM hire at Biscred, I've established agile practices, reporting directly to the CTO, and actively contributed as Chief of Staff, leading to a 30% increase in team efficiency. Skilled in launching new product offerings, automating regression testing, and fostering collaboration, resulting in a remarkable 45% growth in output. 

At Cognex Corporation, I played a pivotal role in strategic technology improvements, contributing to a projected annual increase of $12 million in sales bookings. 

As an IT Program Manager at C Squared Systems, LLC, I excelled in managing the Software Development Life Cycle for RF devices, achieving a 30% increase in the team's velocity and showcasing strong leadership in migrating a site portal across 200 production environments. 

My Software Developer role was marked by optimizing system performance, reducing average extraction time by 200%, and decreasing execution time by 10%. 

As a proven Business Analyst, I conducted comprehensive business and data analysis, contributing to impactful projects like Venturonic USA. With a Master's in Information Systems and a Bachelor's in Commerce and Computer Application, I bring a holistic understanding of technology, business analysis, and project management. 

Technology Tools: JIRA, Smartsheet, Confluence, Bitbucket, MS Office, Google Suite, SharePoint, AWS, Github, Postman API, Asana, MS Project, Periscope, Mixpanel, Zapier, Figma, Roadmunk, Tableau, Grafana & Kibana, Visual Studio, Linux.
Project Management Methodologies: Agile, Lean, Waterfall & Hybrid Project Management

CERTIFICATION: Certified Scrum Master(CSM) by Scrum Alliance - 001638109

Skills include Transformation Programs, Project Implementation, Emotional Intelligence, Agile Project Management, Communication, and Analytical Skills.

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The Battle

James Dayhuff

Ankit Tiwari

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