James Ski

Incredibly proud to be supporting Asana's mission to help humanity thrive by enabling the world's teams to work together effortlessly.

As companies continue to invest in improving the productivity of their workforce. Asana is leading the way in Human + AI Collaboration.

15+ years of enterprise sales experience with a constant focus on helping people, teams and companies to become more productive, successful and fulfilled in their work.

I’ve built and exited a start-up business and been part of the growth of early-stage British SaaS companies like Huddle as well as the unique environment of hypergrowth companies like Linkedin where I was a top EMEA performer and President Club Winner

I know what it takes to build teams, own territory, build pipeline and win business across multiple functions and geographies with a consultative and strategic approach. 

Over 7 years I consulted companies via Sales Confidence like Salesloft, Zoominfo, Gong, 6Sense, Demandbase, Cognism, SimilarWeb and many others build brand awareness, land sales hires at all levels and grow their revenue in the UK and EMEA. 

I’m also the author of the book “How to Build Sales Confidence” which you can check out on Amazon.

CEO and Founder

Scaling SaaS GTM Teams 🚀 | Customer Success, Sales & Marketing Talent Partner | PE/VC-Backed Growth

It's fair to say that I'm pretty obsessed with solving recruitment challenges for Software-as-a-Service (SaaS) businesses. It's what springs me out of bed in the morning (I know.. Nerd!). I’ve refined this over many years to now focus ABR on the Customer Success space. It’s such a fascinating and fast-growth market, and as a role, Customer Success really speaks to my own personal values. 

🎙️ Podcast: I also host Doing It For Retention, where I interview CS leaders to help navigate the ever-evolving Customer Success landscape. Tune in here
👂🏼 Spotify https://open.spotify.com/show/0rWFNvvaz37HMs03ym8V6f?si=5a7410c20cf84021 | 
📽️ YouTube https://www.youtube.com/@abrtalent

Having successfully worked with multiple CEO’s for fast-growth companies, I know that the common ‘One-thing’ keeping business leaders up at night is recruitment! It's why I started ABR. Oh on 'The One Thing'.. That's a great book by the way. Highly recommend.

I've been lucky in my career to work with some truly awesome SaaS leaders, both in agency recruitment and client side, which I feel really gives a unique perspective on how companies scale. 

When you partner with me & the wider ABR team, you’re not just getting CV’s. You will have access to years of knowledge via a team of passionate consultants who solve problems for SaaS companies daily.  ABR go beyond being a front-end CV send function, as we embed our knowledge into your recruitment processes to ensure you’re equipped to win the war on talent.

As a candidate, you’ll have access to credible recruiters who will expertly guide you through your next career step. The process is quite simple really. We fully qualify your expectations from type of CS role, financial requirements and cultural alignment, and then ensure we accurately represent you to great SaaS businesses. You may even get the odd book recommendation along the way.. 
Collectively we’ve placed thousands of professionals, so I can confidently say you’re in safe hands.  

📌 The typical areas we support:
👉 Onboarding & Implementation 
👉 Customer Success 
👉 Customer Success Operations & 'Digital' CS
👉 Customer & Technical Support

Associate to C-level.
All roles range from SME clientele to Enterprise, spanning low-touch to high-touch models. 

Why work with ABR? Good question.. Let’s talk 01489 533301 🤳

Luke Bartram

Far later than it should be, but just a shoutout to Rebecca Wilde & Harri Carroll for their great work in hosting the Reading CSM meet-up.

Just a great bunch of humans sharing thoughts, ideas and insight.

Keep track of future meet-ups here: https://lnkd.in/eCZZqktd

Happy Friday!

#customersuccess #reading #event #networking #csm

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