James Roloff

Roloff Consulting

Let's create digital leverage in your business.

Your buyers are not eagerly waiting by the phone for you to cold call and pitch them. They are busy, and the way they purchase products and services has changed. Your buyers are online researching, vetting, and selecting their vendors digitally. 

To be successful today, you need to get active online. You have to implement digital sales strategies that raise your online visibility, authority, and increase your ability to generate sales through online channels. 

We offer strategy consulting, community, and speaking engagements to help leaders become successful at digital sales.

Co-Founder and Principal Consultant

Powderkeg

Sales and Marketing Director

Account Consultant

AMA Madison

Vice President of Communications

Website Marketing Manager

Various Website Projects

Website Owner

Hey, I'm James. 

I teach business leaders growth through digital strategy.

With over 20 years of online strategy experience and 9 years of coaching sales reps and clients, I'm ready to help you find success in the digital world. We can expand your reach, build your authority, and generate more revenue. 

Ready to connect?
Shoot me a message to start a conversation. 

Looking for digital strategy insights?
Check out our blog - https://blog.roloffconsulting.com/

Owner & Digital Sales Consultant

I can help you implement digital selling strategies so that you can take advantage of new opportunities to grow your business. Below are some of the areas I can help:

- Social Selling Strategy
- Search Engine Optimization
- Target Persona Development
- Buyer's Journey Mapping
- Content Strategy
- Pipeline Analysis and Strategy

Send me a message if you'd like to discuss your business.

Infosys

Senior QA Program Manager

Genpact

AVP Quality Assurance Health Care & Capital Markets

Capgemini

Senior Program Manager - Quality Assurance

Cognizant Technology Solutions

Senior Program QA Delivery Manger – 		
Software: HP Quality Center,MS SQL, MS Project, MS Visio, Seibel CRM, Online trading Application, OS: UNIX, Windows XP,	Process: Rational Unified Process (RUP)
Team Management & Dynamics: 12 onshore/50+ personnel offshore team 

•	Managing $10M Account/Program on Brokerage trading application overseeing 10 resources onshore and 50+ resources offshore
•	Hiring/Recruiting all levels of QA Engineers (junior, senior, leads) and conducting performance evaluations.
•	Contributing actively in implementing QA Process/Best Practices in Agile Scrum environment via templates, Test Design templates, Checklists, Build Acceptance Criteria, Post Mortem, and Root Cause Analysis.
•	Providing regular status updates with sound and clear advice to Upper Management on risks, issues and assessment of product releases via test metrics on overall health of the engagement.
•	Overseeing/Coordinating projects all throughout East/West/MidWest Regions from Delivery, Revenue, Profitability and resource organization standpoint.
•	Spearheading all phases of Delivery (Business case RFP, PnL Revenue-Onshore/Offshore ratio, SOW, Requirements Management, Test Planning, Test Development, Test Execution, Post Mortem)
•	Coordinating building of Test environments for new functionality testing, performance testing, UAT for successful build deployments
•	Active participant in driving best practices/value proposition/ in house tools for requirement management reviews, technical reviews with suggestive improvements to Dev/Business teams from QA viewpoint.
•	Effectively collaborating in decision making with stakeholders – Project Managers, Business Development Managers, Account Managers and-Level executives.

Senior IT Program Manager -Quality Assurance

Lehman Brothers/Barclays Capital

Barclays Capital Inc. (formerly Lehman Brothers Inc), Chicago IL	   

Quality Assurance Manager /Offshore QA Liaison Ambassador – Web Financial Multi-tier application		

Software: MQC, Quick Test (QTP), XML, Tibco RV, JIRA, Oracle, FIX Simulator, MS Project, Confluence.
OS: UNIX, Windows XP, Vista, VMware. 		Process: Agile-Scrum Methodology.
Application: Multi-broker, Multi-asset, Multi-platform Web Trading application.

Team Management &amp; Dynamics: Managed 8 onshore/6 personnel offshore team 
	
Accomplishments:
•	Directing continuous improvements by following Industry Best Practices SDLC (Agile-Scrum) thereby resulting in 30% defect reduction rate in Production.
•	Lead writing of Test Plan/Strategy, Requirements Traceability Matrix (RTM),Test Cases, to MQC Quality center in India that led increment of 35% ROI  in manual test coverage.
•	Lead automation efforts in functional GUI/back end testing regression, which resulted in 30% ROI in cost savings and reduction in cycle time of 30 man-hours/week. 
•	Managed budgets, estimates to reduce overheads by 25% in hardware/software through virtualization, effective training of personnel and resource planning and effort estimation.
•	Established test coverage/ case standards, defect /milestone criteria, change control policies that resulted in 35% defect prevention.
•	Coordinated UAT testing mock sessions with team/customers and earned a 100% conformance to the requirements thereby leading to greater customer satisfaction.

Quality Assurance Manager

Chicago Mercantile Exchange

Lead Quality Assurance/ QA Project Manager – Options, Futures Exchange Markets		

Software: Test Partner, QA Load, Oracle SQL, XML, Java, Tibco RV, FIX, MS Project, Clearcase, Clearquest.
OS: Linux, Windows XP, Vista. 	Process: Rational Unified Process (RUP).
Application: Exchange Trading Derivatives Web application.
 
Team Management & Dynamics: 7 personnel onshore team

Accomplishments:
•	Played a key role in 30% Risk reduction by identifying Requirements issues early in the SDLC cycle.
•	Coordinated test efforts by reviewing/writing deliverables, actively participating in hands on manual/automated testing to achieve 30% time savings in test planning/execution.
•	Implemented Requirements Traceability for 100% requirements tracking to test coverage metrics.
•	Improved customer satisfaction in quick turnaround for production defects resulting in 25% defect elimination. 
•	Orchestrated tools selection using best practices for optimum tool usage and 25% cost reduction basis.
•	Spearheaded automation efforts using QA Run, QA Load for functional testing, performance testing producing a reduction in 40% test cycle time in regression and 35% improvement in application performance. 
•	Increased 25% coverage in reliability, smoke tests efforts to reduce failures in deployment and build process.

Lead Quality Assurance/QA Project Manager

Citadel Investments

Sr. Quality Assurance/Offshore Manager– Front Office Credit Desk Trading- CDS, CDOs

Software: Test Director, Winrunner, Perl, C++, Linux shell, Tibco RV, Sybase, FIX, MS Project, MS Excel.
OS: Sun, Windows XP, Bloomberg Terminals.	Process: Rational Unified Process (RUP).
Application: Exchange Trading Web application for Futures and Options

Team Management & Dynamics: 3 personnel offshore team

Accomplishments:
•	Implemented QA Standards/Process for Credit Desk/Business using CMM/Best Practices resulting in 25% defect prevention rate during Requirements Reviews
•	Spearheaded and led automation efforts using QTP for functional and regression testing, performance, fail over. Effort resulted in 35% additional coverage and 40% reduction in cycle time.  
•	Implemented Metrics for major/minor releases and improved defect scrub efficiency by 15% in testing.  
•	Improved Requirements coverage by 20% in identifying ahead for bottlenecks, ambiguous requirements.  
•	Improved efficiency by 30% via design defects with suggestions to the development and front office staff.

Lead Offshore QA Manager -Credit Desk

Bank One/JP Morgan Chase

Business Analyst/Quality Assurance Lead – Credit Risk Information Commercial Collateral Risk

Software Tools: Test director, Winrunner, ET Abinitio, SQL, Business Objects, Star, Clearcase, Clearquest.
OS: Unix, AS/400, Windows.		Process: CMM Level 3.
Application: Database Warehousing Project – Assessing Commercial Credit risks.
Team Management & Dynamics: 3-person onshore team.

Accomplishments:

•	Gathered up-to-date requirements from customers and formulated in business requirements.
•	Performed Functional, Regression and UAT based on derived/non derived mappings of Source /ODS.
•	Reported product deficiencies against requirements that resulted in 30% cost savings before ship date.
•	Executed ODS reports using business object for 100% accurate credit risk information to the project sponsor.

Business Analyst Lead

Motorola

Lead Test Engineer/Software Staff Engineer- Personal Communications Handset testing and 2 way Radio.

Software Tools: Winrunner, Loadrunner, SQL, FIX, MS Project, Primavera, Clearcase, Clearquest.
OS: UNIX, Windows. 	Telecom/Wireless Protocols: GSM, TDMA, CDMA, 3G, UMTS, WAP, Bluetooth.
Process: CMM Level 4.		Application: PCS Handset communication, 2-way Radios, Nextel connect.

Team Management & Dynamics: 7-person onshore team.

Accomplishments:
•	Planned/Executed functional, regression, compatibility, data, load/stress, use case/end to end testing.
•	Enhanced risk management tools that resulted in 20% mitigation/contingency plans ahead of time.  
•	Increased test coverage by 30% over previous year using UNIX shell/C++ and use case scenarios.
•	Participated in Six Sigma meetings for process improvement in achieving CMM Level 4 assessment.
•	Increased automated test coverage by 20% over previous year that resulted in reduced cycle time.

Lead Test Engineer

IT Quality Assurance Program Manager with 18+ years of extensive System /Quality Assurance Testing experience (Capital Markets, Health Care Insurance) including 10 years of proven technical/managerial project leadership in software systems implementation, testing, verification, onshore/offshore management and support. Able to effectively mentor/lead highly efficient cross-functional teams and launch of leading-edge solutions within Time-to-market. Strong emphasis on reducing cost, increasing/managing PnL, productivity and delivery goals.

Specialization: Health Care (Benefits, Eligibility, Claim, ICD-10 testing, RxClaim Adjudication), Capital Markets (SWIFT Compliance -Payment systems, Trade Order Management/Trade Management systems, Derivatives Risk Management, Systems, Equities Trading, Position Management, OTC -CDS, Swaps, FINTECH -B2B, Blockchain), Datawarehousing, Enterprise Data Conversion, SOA Web Testing, Peoplesoft-HCM, ESA, Financials, Siebel CRM Testing 

Specialties: Testing Practice - Pre-sales, RFI, RFP, Statement of Work definition(SOW), Client Presentation for Banking& Financial services (BFS)
Best Practices/Templates (CMM, Agile Scrum, RUP)
QA Metrics Measurements
Config Management
Risk Management
Vendor SLA/KPI Metrics
Defect Prevention & Control
Team Building & Leadership	
Automation Framework
Change Management
Offshore/ Onshore Management
Budgeting/Resource Estimations
Performance Management

taplio

The Battle

James Roloff

Brijesh Kukreja, CSM®

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?