James Crisp

Member

Lemax

Lemax is revolutionising the multi-day tour operator industry by replacing outdated, manual workflows with an integrated, automated platform designed to scale businesses globally.

What We Do: We help mid-sized to large tour operators optimise operations, increase profitability, and improve supplier connectivity through our end-to-end automation platform.

🔹How We Do It:

✔ Seven-Phase Implementation Methodology – A structured approach that ensures smooth digital transformation.
✔ Real-Time Supplier Connectivity – Automates bookings, pricing updates, and availability checks.
✔ Business Intelligence & Profitability Tracking – Helps operators make data-driven decisions.
✔ Multi-Brand & Multi-Entity Support – Ideal for businesses managing multiple tour brands.
✔ Dedicated Customer Success Team – Ensuring continuous optimization and measurable ROI.

🔹 Industry Recognition & Success Stories:

🏆 Trusted by Emirates, Asian Trails, ExpedExpo, Singita, Hotelplan and GJ Travel.
📈 Supporting market expansion in the UK, Europe, Canada, South Africa, and Australia.
💡 Helping tour operators scale without increasing overhead through automation.

💬 Looking to future-proof your tour business? 

Let’s connect to discuss how Lemax can help you optimise your operations and maximise revenue.

📩 Message me today or visit www.lemax.net for more information.

Senior Account Executive

Fifth Dimension AI

Fifth Dimension AI provides "Ellie," an AI-powered assistant that automates document-based tasks for real estate professionals, enhancing productivity.

OpenDialog AI Ltd

Spearheaded the go-to-market strategy for OpenDialog's Insurtech division, navigating a highly regulated and competitive insurance market.

• Built and managed a robust sales pipeline by creating Ideal Customer Profile (ICP) and persona-based 
   playbooks, mapping out a comprehensive UK territory and executing a strategic GTM plan.
• Leveraged MEDDPICC to map decision-making units and anticipate obstacles, ensuring strategic deal 
   progression.
• Customised AI-driven solutions to comply with stringent industry regulations, enhancing customer 
   engagement and operational efficiency.
• Implemented conversational AI technology to streamline quote-to-buy journeys and claims processing, 
  delivering measurable ROI and boosting customer satisfaction.

Turtl

Turtl is a SaaS content platform proven to boost reader engagement by 10x, empowering data-driven companies to deliver consistent, impactful content.

• Exceeded annual sales targets, closing multi-year six-figure deals and securing the largest net-new 
   SaaS contract in company history, outmanoeuvring top competitors.
• Led strategic enterprise engagements, acting as the deal quarterback to win multi-year agreements 
   with clients like Kelly Services, Citrix, MongoDB, Chewy, Jabra, and Verizon.
• Optimised pipeline management with data-driven insights, improving forecast accuracy and 
   accelerating deal velocity.
• Top performer: Ranked No. 1 in FY 2021 and No. 2 in FY 2022 while driving SDR team improvements 
   that elevated sales productivity.

Senior Enterprise Account Executive

Verint

I effectively worked for Telligent since 2010, as in 2013, Telligent acquired Zimbra, and then extracted themselves. Verint then acquired Telligent in August 2015.

I had overall responsibility for growing the Europe, Middle East and Africa pipeline and converting opportunities into new customers for Telligent. Working directly with customers to help validate their purchasing decision towards Telligent, I was also responsible for growing the partner channel through new partner acquisition and co-selling Telligent to our mutual customers. 

Founded in 2004, Telligent is a leading provider of social community software for the enterprise. 

Companies use Telligent Community to improve their online customer service, engage customers and prospective buyers more meaningfully, and learn how consumers, partners, and businesses use their products and services. 

In my time with Telligent/Verint I held various roles and promotions, including: 

- Regional Sales Lead - ISS - Social Communities (Verint)
- Sales & Channel Manager, EMEA (Telligent a Verint Company)
- Senior Account Executive, EMEA (Telligent/Zimbra) 
- Senior Territory Manager (Zimbra)
- Account Executive (Telligent)

Regional Sales Lead, EMEA, Verint Community (formally Telligent)

Endava

My division focused on Digital Media B2B and B2C specifically around sports, entertainment and other digital online services.

Endava delivers and operates information technology based business solutions in banking and finance, telecom, and media sectors. It offers consulting, project management and delivery, managed services, extended teams, transformational support, IT outsourcing, market entry, and software testing services.

Business Development Specialist

Hays

Managed full recruitment process from client sourcing to candidate placement.

Senior IT Recruitment Consultant

Lorien Plc

IT Recruitment Consultant

Transforming The Insurance Industry with Generative AI I Conversational AI I Regulated Industries | Boosting Revenue, Cutting Costs & Improving Customer Experience | Insurtech | Automation | No Code | NLP | LLMs

Are outdated processes limiting your multi-day tour business growth? 🤔



❌ Struggling with disconnected supplier systems and manual bookings?
❌ Spending hours managing spreadsheets instead of focusing on sales?
❌ Missing out on revenue due to pricing inefficiencies and slow responses?

If any of these sound familiar, you’re not alone. Multi-day tour operators worldwide face these challenges, preventing them from scaling efficiently.

👇 That’s Where Lemax Comes In 👇

As a Global Account Executive at Lemax, I help multi-day outbound tour operators, inbound tour operators, and destination management companies (DMCs) transform their operations by implementing a powerful, all-in-one platform that:

✅ Integrates Supplier Connectivity – Automates pricing updates, availability checks, and bookings.
✅ Optimises Operations – Eliminates data silos with a centralized booking and itinerary system.
✅ Drives Scalability – Enables tour operators to expand without additional overhead.
✅ Boosts Profitability – Provides real-time financial insights and dynamic pricing tools.

💡 Why Lemax?

Trusted by 40+ Tour Operators and DMC’s across all continents – Supporting companies like Emirates, Asian Trails, ExpedExpo, Singita, Hotelplan and GJ Travel.
End-to-End Automation – Unlike competitors, we eliminate manual workflows with seamless integration.
Customer Success Focus – Dedicated team ensuring smooth implementation and long-term ROI.

We prioritise helping our customers to fulfil their mission by providing unique travel experiences to their passengers. We aim to transform the multi-day tour industry by enabling tour operators to efficiently create, sell and operate multi-day tours while ensuring end-to-end integration with suppliers and customers.

🚀 Ready to Transform Your Tour Business? Let’s talk about how Lemax can help you scale efficiently, increase revenue, and stay ahead of the competition.

📩 Message me or visit www.lemax.net to learn more.

Senior Account Executive - Conversational AI, Insurance

🦾 The Specialist No Code Conversational AI Solution for the Insurance Industry 🚀

OpenDialog for Insurance is the leading enterprise-grade No Code Conversational AI solution designed
specifically for the insurance sector that can be rapidly deployed to supercharge business performance, productivity, and customer experience. 

Drive ROI from the get-go by automating the quote-to-buy journey, claims assistance, mid-term adjustments, proactive support and more. OpenDialog amplifies customer engagement, radically transforms operational efficiency, and ensures compliance with industry regulations while harnessing deep data insights for competitive advantage.

Applying groundbreaking AI research and fundamental principles of human conversation, we help enterprises overcome the current challenges in developing great conversational interfaces to their systems and processes, helping our clients create better conversational experiences in a fraction of the time - with much lower effort and cost than traditional approaches.

Key Insurance Use Cases: 

✔️ Lead Conversion & Enquiries:
Swiftly handle enquiries 24/7 on any channel with multilingual AI chatbots and advanced virtual assistants.

✔️ Policy Renewals:
Unlock missed revenue opportunities with timely reminders and a seamless user experience.

✔️ Claims:
Be there when your policyholders need you and swiftly process claims.

✔️ Risk Assessment:
OpenDialog streamlines information gathering, risk evaluation, and underwriting, enabling faster and more efficient policy issuance.

✔️ Quote to Buy & Onboarding:
Drive conversions and upsell cover. OpenDialog guides customers through the process of quoting, taking payment, and issuing policy documents in one seamless conversation.

✔️ Mid-Term Adjustments:
Increase convenience and satisfaction, enabling customers to easily modify their policies to meet changing needs.

✔️ Trusted by:
Davies Group, Peppercorn, ActiveQuote, Claims Technology, Idrive, and Zego

Elastic

In my role at Elastic, I drive partner management across Emerging Markets, focusing on strategic alliances and channel go-to-market strategies. I oversee partner acquisition and enablement, while also developing a robust cybersecurity partner strategy. My efforts have led to the successful implementation of distribution strategies that doubled revenue year-over-year, showcasing my commitment to growth and partnership expansion.

Partner Manager - Emerging Markets at Elastic - MEA and CEE

Entrust

This role is a continuation of the previous one from Thales e-Security as we were sold from Thales to Entrust.
I help Entrust to drive revenue and expand relationships with  channel partners in Emea with in Italy, Turkey, Balkans, Greece,Malta and Israel. I am responsible for achieving sales profitability and partner recruitment objectives with special focus on enablement within the cybersecurity, Saas (key management as a service), compliance and encryption space . Currently ramping up and recruiting new partners and selected existing ones for our recently added VM and data protection solution, Hytrust.  https://www.hytrust.com/cloudcontrol-overview/

Channel Sales Manager Southern Europe DPS at Entrust (previously nCipher/Thales-eSecurity)

Thales e-Security

My role is to drive revenue and expand relationships with assigned channel partners in Emea with particular focus on Italy, Spain, Turkey, Balkans and Israel. I am responsible for achieving sales profitability and partner recruitment objectives with special focus on enablement within the cybersecurity, and encryption space.

Channel Sales Manager Southern Europe nCipher/ Thales e-Security (now Entrust)

Zimbra Software, Inc.

Responsible for sales and partner relationships in Italy, Uae, Benelux, Greece, Cyprus and Egypt.
I have been tasked to manage the Zimbra  transition from VMware to Telligent ( Zimbra is now part of Synacor)  I focused on partners recruiting, sales support and enablement. I had 247 Partners in my portfolio of which 47 are Saas hosting providers that were generating recurring monthly revenue. 
I managed distributors to support channel and sales growth, - Avnet, SoftwareOne, Crayon,Seacom
assisted partners and distributors; from marketing campaigns to organising events including joint customers and partners’ visits.

Territory Manager Italy, Spain, Portugal and Greece,Turkey and parts of Eastern Europe

Mimecast

Responsible for new business and channel development in Benelux, Scandinavia, Middle East and all requests coming from non-focus European countries  (Spain, Italy, Germany etc.)
•	manage direct and indirect opportunities in various territories whilst enforcing a strong pipeline and forecast accuracy to achieve quarterly targets, this is achieved through cold calling, prospect visits and partners engagements 
•	Able to confidently demo to a good technical level the Mimecast e-mail cloud offering 
•	Continuously engaged in partner business plan execution, review, training and marketing activities in order to boost pipeline.

Key achievements:I closed the  first ever sales in  Australia, Hong Kong, Singapore, Germany, Switzerland, India, Norway, Denmark, Iceland Greece and Italy while adding to our portfolio of existing customers in the Middle East, Benelux and Sweden.

Channel Account Manager EME

Nuance Communications

manage allocated inbound leads and qualify into opportunities 
support account managers (direct sales) with quotes, legal requirements, customers upgrades, prospects evaluations  and CRM data & analysis
maintain sales activities and pipeline opportunities in Siebel and Salesforce
develop and support channel relationship in Middle Eastern and South African territories with all related administrative support 
achieve monthly, quarterly and yearly pipeline and forecast goals and defined objectives
attending trade shows and marketing events with subsequent leads follow up 
planning & account forecasting, using sales and market data 

Key Achievements: Successfully managed a post-acquisition (SNAPin into Nuance) data transition and created standard procedures for forecasting across the different regions and overlay sales team. I created a forecast template to get a global picture of opportunities for the whole mobile division across EMEA enabling management to enforce a stricter and accurate pipeline control. I was responsible for organising the whole schedule of appointments for Mobile World Congress and following up on the generated leads, helping the account managers to generate a pipeline of over 4 Million dollars over the next year. Currently engaged in restructuring and developing Middle East and South Africa partnerships including a completely overhaul of the main partnership agreement. I am developing and following up marketing activities to develop direct sales in the embedded software side of the business, this has generated a number of qualified leads in new markets.

Inside Sales Manager at Telecoms Solution Group

Workshare

Account Manager, Workshare Ltd, London

•	engaged in business development activities to expand the demand for the security products line and the channel in Scandinavia, Benelux, South Africa and Israel territory
•	worked at a strategic level in the account; developing and implementing business plans; defining strategies related to particulars of each account.
•	managed 2 two junior inside sales for the territories, setting metrics, developing a sales plan, measuring performance again agreed sales targets and delivering continuous coaching

Key Achievements: I built a pipeline for a new security product from zero to 400.000,00 dollars per quarter within 3 months. I was responsible for the new partners in the security arena (DLP and USB encryption), establish a much closer relationship with our existing customer base as well as formal account management, which helped us achieve additional sales for the content management product and a pipeline for our security line.

Account Manager

LANDESK Software

Currently managing over 25 LANDesk reseller partners across Italy, Benelux, Middle East and Scandinavia
- Responsible for delivering product and price training to the partners on all LANDesk range in each region, helped identifying and signing 8 new partners in collaboration with the different regional BDMs
- Responsible for calling web downloads and setting up appointments for partners in Italy, liaising with telemarketing agencies and leads update through Salesforce.com 
- Achieved a 85% regional record renewal rate of LANDesk support contracts over the past 4 years
- Instrumental in supporting various marketing campaigns, evens and seminars across EMEA
- Implemented- and executed a plan to recover lost business due to Intel spin off, 
- Coordinate with finance for credit control issues and order processing

Senior Inside Sales Manager

A cosmopolitan citizen of the world that loves to grow channel business while exceeding targets.

I am fortunate that I get to add value and revenue to my employer, resellers and tech partners by enabling them to sift through huge amounts of data, analyze and visualize them. Fun fact: Elastic powers about 90% of all search bars on the internet!!

When I am not hopping around the world helping my channel,  I like reading about  advances in Artificial intelligence and data security, advice my friends not to no do name-tests on FB and using weak passwords and listen to obscure music from Nordic countries and beyond.

Specialties: AI basicas, SaaS, PaaS, cyber security, encryption, enterprise software,enterprise search,siem, security software,  IOT security, endpoint security.

taplio

The Battle

James Crisp

Tiziana De Cinque

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?