James Crisp

Member

Lemax

Lemax is revolutionising the multi-day tour operator industry by replacing outdated, manual workflows with an integrated, automated platform designed to scale businesses globally.

What We Do: We help mid-sized to large tour operators optimise operations, increase profitability, and improve supplier connectivity through our end-to-end automation platform.

🔹How We Do It:

✔ Seven-Phase Implementation Methodology – A structured approach that ensures smooth digital transformation.
✔ Real-Time Supplier Connectivity – Automates bookings, pricing updates, and availability checks.
✔ Business Intelligence & Profitability Tracking – Helps operators make data-driven decisions.
✔ Multi-Brand & Multi-Entity Support – Ideal for businesses managing multiple tour brands.
✔ Dedicated Customer Success Team – Ensuring continuous optimization and measurable ROI.

🔹 Industry Recognition & Success Stories:

🏆 Trusted by Emirates, Asian Trails, ExpedExpo, Singita, Hotelplan and GJ Travel.
📈 Supporting market expansion in the UK, Europe, Canada, South Africa, and Australia.
💡 Helping tour operators scale without increasing overhead through automation.

💬 Looking to future-proof your tour business? 

Let’s connect to discuss how Lemax can help you optimise your operations and maximise revenue.

📩 Message me today or visit www.lemax.net for more information.

Senior Account Executive

Fifth Dimension AI

Fifth Dimension AI provides "Ellie," an AI-powered assistant that automates document-based tasks for real estate professionals, enhancing productivity.

OpenDialog AI Ltd

Spearheaded the go-to-market strategy for OpenDialog's Insurtech division, navigating a highly regulated and competitive insurance market.

• Built and managed a robust sales pipeline by creating Ideal Customer Profile (ICP) and persona-based 
   playbooks, mapping out a comprehensive UK territory and executing a strategic GTM plan.
• Leveraged MEDDPICC to map decision-making units and anticipate obstacles, ensuring strategic deal 
   progression.
• Customised AI-driven solutions to comply with stringent industry regulations, enhancing customer 
   engagement and operational efficiency.
• Implemented conversational AI technology to streamline quote-to-buy journeys and claims processing, 
  delivering measurable ROI and boosting customer satisfaction.

Turtl

Turtl is a SaaS content platform proven to boost reader engagement by 10x, empowering data-driven companies to deliver consistent, impactful content.

• Exceeded annual sales targets, closing multi-year six-figure deals and securing the largest net-new 
   SaaS contract in company history, outmanoeuvring top competitors.
• Led strategic enterprise engagements, acting as the deal quarterback to win multi-year agreements 
   with clients like Kelly Services, Citrix, MongoDB, Chewy, Jabra, and Verizon.
• Optimised pipeline management with data-driven insights, improving forecast accuracy and 
   accelerating deal velocity.
• Top performer: Ranked No. 1 in FY 2021 and No. 2 in FY 2022 while driving SDR team improvements 
   that elevated sales productivity.

Senior Enterprise Account Executive

Verint

I effectively worked for Telligent since 2010, as in 2013, Telligent acquired Zimbra, and then extracted themselves. Verint then acquired Telligent in August 2015.

I had overall responsibility for growing the Europe, Middle East and Africa pipeline and converting opportunities into new customers for Telligent. Working directly with customers to help validate their purchasing decision towards Telligent, I was also responsible for growing the partner channel through new partner acquisition and co-selling Telligent to our mutual customers. 

Founded in 2004, Telligent is a leading provider of social community software for the enterprise. 

Companies use Telligent Community to improve their online customer service, engage customers and prospective buyers more meaningfully, and learn how consumers, partners, and businesses use their products and services. 

In my time with Telligent/Verint I held various roles and promotions, including: 

- Regional Sales Lead - ISS - Social Communities (Verint)
- Sales & Channel Manager, EMEA (Telligent a Verint Company)
- Senior Account Executive, EMEA (Telligent/Zimbra) 
- Senior Territory Manager (Zimbra)
- Account Executive (Telligent)

Regional Sales Lead, EMEA, Verint Community (formally Telligent)

Endava

My division focused on Digital Media B2B and B2C specifically around sports, entertainment and other digital online services.

Endava delivers and operates information technology based business solutions in banking and finance, telecom, and media sectors. It offers consulting, project management and delivery, managed services, extended teams, transformational support, IT outsourcing, market entry, and software testing services.

Business Development Specialist

Hays

Managed full recruitment process from client sourcing to candidate placement.

Senior IT Recruitment Consultant

Lorien Plc

IT Recruitment Consultant

Transforming The Insurance Industry with Generative AI I Conversational AI I Regulated Industries | Boosting Revenue, Cutting Costs & Improving Customer Experience | Insurtech | Automation | No Code | NLP | LLMs

Are outdated processes limiting your multi-day tour business growth? 🤔



❌ Struggling with disconnected supplier systems and manual bookings?
❌ Spending hours managing spreadsheets instead of focusing on sales?
❌ Missing out on revenue due to pricing inefficiencies and slow responses?

If any of these sound familiar, you’re not alone. Multi-day tour operators worldwide face these challenges, preventing them from scaling efficiently.

👇 That’s Where Lemax Comes In 👇

As a Global Account Executive at Lemax, I help multi-day outbound tour operators, inbound tour operators, and destination management companies (DMCs) transform their operations by implementing a powerful, all-in-one platform that:

✅ Integrates Supplier Connectivity – Automates pricing updates, availability checks, and bookings.
✅ Optimises Operations – Eliminates data silos with a centralized booking and itinerary system.
✅ Drives Scalability – Enables tour operators to expand without additional overhead.
✅ Boosts Profitability – Provides real-time financial insights and dynamic pricing tools.

💡 Why Lemax?

Trusted by 40+ Tour Operators and DMC’s across all continents – Supporting companies like Emirates, Asian Trails, ExpedExpo, Singita, Hotelplan and GJ Travel.
End-to-End Automation – Unlike competitors, we eliminate manual workflows with seamless integration.
Customer Success Focus – Dedicated team ensuring smooth implementation and long-term ROI.

We prioritise helping our customers to fulfil their mission by providing unique travel experiences to their passengers. We aim to transform the multi-day tour industry by enabling tour operators to efficiently create, sell and operate multi-day tours while ensuring end-to-end integration with suppliers and customers.

🚀 Ready to Transform Your Tour Business? Let’s talk about how Lemax can help you scale efficiently, increase revenue, and stay ahead of the competition.

📩 Message me or visit www.lemax.net to learn more.

Senior Account Executive - Conversational AI, Insurance

🦾 The Specialist No Code Conversational AI Solution for the Insurance Industry 🚀

OpenDialog for Insurance is the leading enterprise-grade No Code Conversational AI solution designed
specifically for the insurance sector that can be rapidly deployed to supercharge business performance, productivity, and customer experience. 

Drive ROI from the get-go by automating the quote-to-buy journey, claims assistance, mid-term adjustments, proactive support and more. OpenDialog amplifies customer engagement, radically transforms operational efficiency, and ensures compliance with industry regulations while harnessing deep data insights for competitive advantage.

Applying groundbreaking AI research and fundamental principles of human conversation, we help enterprises overcome the current challenges in developing great conversational interfaces to their systems and processes, helping our clients create better conversational experiences in a fraction of the time - with much lower effort and cost than traditional approaches.

Key Insurance Use Cases: 

✔️ Lead Conversion & Enquiries:
Swiftly handle enquiries 24/7 on any channel with multilingual AI chatbots and advanced virtual assistants.

✔️ Policy Renewals:
Unlock missed revenue opportunities with timely reminders and a seamless user experience.

✔️ Claims:
Be there when your policyholders need you and swiftly process claims.

✔️ Risk Assessment:
OpenDialog streamlines information gathering, risk evaluation, and underwriting, enabling faster and more efficient policy issuance.

✔️ Quote to Buy & Onboarding:
Drive conversions and upsell cover. OpenDialog guides customers through the process of quoting, taking payment, and issuing policy documents in one seamless conversation.

✔️ Mid-Term Adjustments:
Increase convenience and satisfaction, enabling customers to easily modify their policies to meet changing needs.

✔️ Trusted by:
Davies Group, Peppercorn, ActiveQuote, Claims Technology, Idrive, and Zego

Blue Square Collective

Dream big, get things done, and have fun. Not only at work.
Helping you live the life you want, however that may look to you.

BSC is a team of former LinkedIners specialising in Coaching and B2B Sales Training.

How are you balancing performance AND wellbeing:
- yourself and/or
- across your teams?

My mission is to help senior leaders, IC's and teams live a more fulfilling, healthier and successful life.

Guiding you to life-changing results and outcomes.

Get in touch to find out more.

Co-Founder & Coach

MySalesCoach

Are your team getting the sales coaching they deserve?

At MySalesCoach, we help busy sales managers and aspiring, coachable reps reach their true potential with expert, 1:1, regular coaching.

Sales Coaching. It's not happening as often as you'd like, right?

Managers juggle an endless list of responsibilities and time-critical obligations.

Despite the evidence that sales coaching has the greatest impact on rep development and success, typically less than 5% of a manager's time is spent coaching a team that craves and deserves coaching to achieve their potential.

MySalesCoach.com fills this gap by bringing together a team of skilled sales coaches from diverse backgrounds. These coaches, with extensive experience in SDR, AE, Enterprise, Sales Leadership, and Customer Success, offer firsthand insights as both reps and leaders. Their expertise and passion ensure that you and your team receive the coaching you genuinely deserve.

For further details, check out: www.mysalescoach.com

Sales Coach

Unmind

After taking my first ever career break, I joined the team at Unmind allowing me to continue on the journey to support people with their mental health. When your purpose both personally and professionally come together, you know it's a fortunate position to be in.

Mental health is not something we think about one day and forget it the next. There are many serious conditions that can go unnoticed at any time and it makes me happy knowing that we are truly making a difference to people's overall quality of life, every day of the year.

The cost of ill-mental health in the workplace is enormous and it's not ok anymore to say that you think your company is 'doing something about it'. What exactly are they doing?

You may be familiar with the wellbeing continuum (crisis-struggling-surviving-thriving-excelling) but I urge you to look up the dual continuum if you are not familiar with it. The main point being that we ALL have mental health and we can continue being valued members of society with a mental health condition if we know how to manage it. Align this with the 8 pillars of health and you are really onto something.

For anyone interested in learning more about what Unmind are doing to help organisations understand, nurture and celebrate mental health, head over here: https://unmind.com/

Strategic Account Manager

Headspace Inc.

Headspace had one mission: to improve the health and happiness of the world. This is a huge reason I still use Headspace today; it helps me build the moments of pause I need into my day.

At Headspace for Work we helped empower organisations to inspire, guide and support their employees in living healthier and happier lives.

In my role I partnered with some of our Enterprise clients (5,000-25,000 FTE) to help them take meaningful steps in supporting the mental wellbeing of their employees.

Find out more about Headspace for Work here: https://www.headspace.com/work

Enabling organisations globally to master digital selling by leveraging LinkedIn.

Blue Square Collective is a team of former LinkedIn sales professionals specialising in B2B Sales Training and Executive Coaching (ILM7).

Ongoing support and coaching for your teams ensures the right activities and behaviours.
This leads to real results and outcomes.

Have you ever thought that you or your team could do more on LinkedIn?
Most people do.

Support included:
1. Coaching people in sales or leadership
2. Hands-on workshops for focused groups
3. Webinars for larger audiences

LinkedIn topics:
- Credibility & Branding: Engaging the right way & building trust
- Search, Visibility & Awareness: Finding the right people & growing your audience
- Sharing Value: What content, where to find it & why anyone would care
- Creation:
a) For Leadership: Being a Role Model on LinkedIn
b) For Sales: Meeting/Lead > Opportunity > Pipeline > Revenue
c) For Career Development / Universities: Finding A New Role & Engaging with Hiring Managers

Co-Founder

Sales Confidence 

Sales Confidence is a growing movement that champions the UK’s SaaS founders, sales leaders and the next generation of SaaS sales talent. My role was to help the company during a transition period and identify potential new partnerships to accelerate their businesses.

A fast-growing community of revenue professionals, the Sales Confidence team love helping build and grow the digital economy and are passionate about helping young people as they progress through their careers.

Vision: to build the world’s largest B2B Sales community, elevate the sales profession and help sales professionals be the best they can be through achieving peak performance, mindset awareness and positive wellbeing.

Head Of Partnerships

Rocket4Sales

Rocket4Sales was founded by former LinkedIn sales professionals with extensive experience working in the tech industry. We all know what a great candidate experience looks like which when combined with a well thought-out interview and onboarding experience, can lead to greatness.

I supported the team in helping connect interesting tech companies with exceptional sales talent.

(This was a consulting position)

Senior Consultant

Axiom

Axiom, a recognised leader in the business of law, is the world's largest provider of tech-enabled legal, contracts, and compliance solutions for large enterprises. 

I can highly recommend anyone needing legal support, whether at the individual, team or operational level, to get in touch with Axiom. Such a great team there.

Axiom works closely with leading law departments to improve their risk profiles, lower cost, and create more value for their company. They have approximately 1,200 lawyers, process engineers, and technologists who serve over half of the Fortune/FTSE 100 across 19 offices and 3 delivery centers globally.

Senior Manager

LinkedIn

Working with some of our strategic customers in EMEA to help build pipeline and generate new business using LinkedIn.

Key Accounts Lead EMEA

Partnering with clients (in Tech, Telecoms, Finance, Manufacturing, and Travel) to help connect their buyers with their sellers using Social Media.

Social Selling is becoming more popular over traditional sales methods to nurture and build relationships. Take a look at the case studies below to see how we help organisations with lead generation and inevitably increasing their pipeline.

Proud to be part of a huge Mission and Vision:
Creating economic opportunity for individuals around the world, LinkedIn helps professionals be more productive and successful.

Enterprise RM

usablenet

At Usablenet I helped my clients extend their brand to consumers wherever they were; across mobile phones, tablets, social media, in-store, and other platforms. I worked with major retail and financial services orgs to ensure we created customer focused experiences.

Provided insight into consumer trends and enhanced functionality opportunities. The majority of projects I worked on involved building out strategic Omni-channel roadmaps to align with business goals.

Usablenet is a global leading cloud-based mobile and multi-channel company partnering with a large percentage of the Fortune 1000. During my time there our clients included Virgin Money Giving, ASOS, Marks & Spencer, The Body Shop, Hilton, Selfridges, FedEx, Tesco, and others.

Usablenet has talented, dedicated teams in New York, Los Angeles, London, and Udine.

Over the last decade I sold £millions in SaaS and built life changing relationships.

Some incredibly successful years, some mediocre, and one where I burned out.

Now I'm helping others live the life they want, not the one others think they should have.

Since you're here, please take 2 minutes to answer these questions about yourself:

- Am I where I want to be? How about my energy levels?
- What is the framework I am living my life through?
- Do I feel fulfilled in my life? Be honest.
- Am I surviving or thriving?
- How well-defined is my personal mission?
- Do I have confidence in my next career move?
- Would some professional branding coaching help me?
- Why do I expect to see changes without changing anything?

If you read no further and want to explore any of this, let's talk! Feel free to book an appointment at the top of my profile or DM me. My promise is to listen and be honest if we can work together. 

With c.20 years working at or partnering with companies - different cultures, teams, products, visions and leadership, with the last 10 being at LinkedIn, Headspace and Unmind, I am now focused on three things:
☝️ Coaching professionals who want to live a more fulfilling, healthier and successful life
✌️ Wellbeing & Performance Workshops / Building sustainable teams
🤟 Transforming your employees into brand ambassadors on LinkedIn

After spending £thousands on several coaches & therapists myself, I know what it takes to make a change and to create the necessary impact on one's personal and professional life. Also how this impacts those around us. I love helping and seeing people embrace change; arguably the only constant in our lives.

There are many ways to look at what you are doing, what you could be doing and how you manage this on an ongoing basis...but what are you REALLY doing? Now might be the time to think differently.

When not working, I am eating Crunchy Nut, with family (a loving wife, 2 boys & a dog), training for Hyrox & a canicross while listening to a book or podcast, watching F1, losing badly at fantasy footie or talking about ski & dive locations.

Tennis is a huge passion of mine and having studied Sports Science - my favourite module was 'The Mental Edge in Tennis' - I am fascinated by psychology and the mindset of an individual. If you don't have the belief or frame of mind, it doesn't matter how technically gifted or skilled you are. Being focused in the moment and taking care of your own wellbeing can have a significant impact on performance.

p.s. I'm not a therapist but can recommend you to one

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The Battle

James Crisp

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