O2E Brands

Vice President, Coaching

Vice President, Operations

Director, Operations

Fresh Painting

Founder / CEO (Acquired)

LoyaltyOne

B2B sales, generating recurring and incremental revenue programs for clients.

Business Development Manager

Aimia Inc

B2B sales, selling loyalty programs that generated recurring and incremental revenue for new and existing clients.

Client & Partner Development Manager

B2B sales and client account management, selling loyalty solutions that generated recurring and incremental revenue.

Account Manager

Bridgeable

B2B sales, selling innovation consulting solutions to clients throughout North America.

Senior Associate / Business Development Manager

The Home Depot

Store Leadership Manager

College Pro

Franchise Owner

Vice President, O2E Coaching Program // MBA // Certified Business Coach (CPCC, ACC)

As a results-driven executive leader, I specialize in scaling businesses, aligning cross-functional teams, and driving sustainable revenue growth. With over a decade of experience spanning operations, sales, coaching, and enablement, I have consistently delivered measurable outcomes by integrating strategic vision with actionable execution.

At O2E Brands, I transformed operations as VP of Operations, scaling WOW 1 DAY PAINTING by optimizing processes, building high-performing teams, and implementing strategies that boosted customer acquisition. Later, as VP of Coaching, I designed programs that empowered leaders to achieve high-performing results through improved sales alignment and leadership development.

I bring an MBA, certifications in executive coaching, and advanced training in Artificial Intelligence Strategy from MIT Sloan to every project, ensuring a forward-thinking, data-driven approach. Passionate about empowering teams and transforming organizations, I am committed to delivering strategic enablement that drives growth and lasting success.

Let’s connect to discuss how I can help elevate your business to the next level.

James Graham

Jon F.

Phantom Analytics

At Phantom Analytics, we empower forward-thinking businesses to accelerate growth and dominate their markets using cutting-edge AI, analytics, and immersive technologies. We deliver personalized, high-impact data solutions that maximize operational efficiency, revenue, and customer engagement.

Our Strategic Edge:

→ Customer Data Platforms (CDP): Unify data into actionable insights that deliver hyper-targeted customer experiences.

→ Revenue Optimization: Crush inefficiencies and optimize profitability across channels.

→ Shopify Plus Development: Boost e-commerce performance with tailored solutions that scale.
Data as a Service (DaaS): Scalable, industry-specific data management that gives you an edge over competitors.

→ Custom AI & Analytics: Build adaptive, future-proof tools to meet your unique challenges.

→ AR/VR Experiences: Redefine customer engagement with immersive experiences.

→ Data Pipelines: Build bulletproof infrastructures that enhance strategic decision-making.
Our Unmatched Impact:

→ Boosted Customer Loyalty & Engagement: Achieve transformation with AI-powered, data-driven solutions.

→ Operational Mastery: Streamline operations with centralized data and automation for strategic scaling.

→ Strategic Growth: Leverage advanced insights to capture market share and fuel sustainable growth.
How We Lead:

→ Relentless Data Centralization: Gain 360° customer insights for complete control over your business.

→ AI-Powered Personalization: Tailor every touchpoint to maximize conversion and exceed customer expectations.

→ Insight-Driven Growth: Deliver strategies for sustainable success.
Notable Clients: Swivel, Peerbie, Scarselli Diamonds

Ready to unlock unparalleled growth and take your business to the next level? Join Phantom Analytics and lead your industry with cutting-edge AI, data-driven insights, and immersive technology.

Founder

Phantom Commerce Labs

Phantom Commerce Labs is the R&D segment of Phantom Analytics, dedicated to driving continuous innovation in the fields of blockchain, Web3, and AI.

→ We explore emerging technologies to create cutting-edge solutions that enhance customer experiences, streamline operations, and unlock new growth opportunities. Our mission is to stay ahead of market trends and pioneer advanced strategies, ensuring that Phantom Commerce and our clients remain at the forefront of digital transformation.

→ Through research, testing, and implementation, we develop products and frameworks that redefine what's possible in the digital landscape.

Products In Progress:
→ PhantomChain
→ PhantomXR
→ Vantage

I Help Online Brands Drive Profitability through AI. Clients include brands in the Apparel, Health and Beauty space.

I empower businesses to drive growth and optimize marketing outcomes through advanced data analytics, machine learning, and innovative customer experiences.

What We Offer:

Analytics-Powered Customer Data Platform (CDP)

Unlock deep insights and personalize experiences across industries, transforming customer interactions with platforms like Google BigQuery, AWS Redshift, and Amazon Sagemaker for scalable analytics and data management.

Revenue Leakage Detection & Optimization
Identify hidden revenue leaks and optimize every channel, maximizing profitability through precise data analysis and machine learning insights from tools like Google Cloud Dataflow and AWS Glue.

Shopify Plus Development
Scale and enhance your Shopify store with tailored solutions designed to improve user experience, boost conversions, and drive sales.

Data as a Service (DaaS)
Custom data solutions designed to fuel growth in any business sector, leveraging advanced analytics through Google Cloud Machine Learning and AWS Kinesis for real-time data processing.

Custom Analytics Solutions
From e-commerce to manufacturing, we deliver analytics tailored to your industry, using Google Cloud AI and AWS ML to power predictive insights and optimize operations.

Our approach delivers:
→ Enhanced customer engagement and satisfaction
→ Increased operational efficiency through advanced analytics
→ Data-driven insights for strategic, high-ROI decisions

With proficiency across leading cloud platforms like Google Cloud and AWS, I bring multi-cloud flexibility and high-impact analytics to help you achieve measurable growth and a competitive edge. 

Whether you're a startup or an enterprise, partner with us to harness the full potential of data and machine learning, turning your data into growth and creating exceptional customer experiences.

taplio

The Battle

James Graham

Jon F.

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