Jake Ward

Started an SEO agency in 2019. Making $20M/yr for Contact.so clients. Also building: Mentions.so Byword.ai Kleo.so

I’m 28 with 4 businesses and no home.

Here’s how I got here:

Age 0-15:

Spent early life growing up in a hippie commune.

Raised by an incredible single mother who wore both hats. Gave everything to support me.

Overly shy and didn’t speak much.

Seen as a problem by a teacher who suggested there was something wrong with me.

Age 16:

First job stacking supermarket shelves.

Completed high school with bang-average grades.

Started sixth form college.

Age 17:

Quit sixth form college after 3 months due to illness.

Doctor said I was 24 hours away from dying.

Spent my 17th birthday in hospital, tubes everywhere.

Became an apprentice at a print marketing agency. Learnt my way around Adobe’s design suite.

Started doing bits of design work on the side.

Age 18-19:

Discovered search marketing to help get more clients for the print marketing agency.

Became obsessed with SEO. Spent my free time messing around with the websites I built.

Age 20:

Wanted to take marketing more seriously. Quit my job to start a marketing degree.

Quit after 2 weeks.

Started an apprenticeship at an SEO agency where I managed 25 clients and attended college part-time.

Quit after 9 months.

Realised traditional education sucks. I learnt 100x more (and quicker) through self-education.

Went all-in on learning and building whilst living at home with my mum and 2 young siblings.

£0 income.

Age 21:

Got my first 2 freelancing clients on Upwork. They referred me to other clients.

Built a 6-figure business by the end of the year.

Age 22-23:

Started a podcast side project and quickly reached 300,000 listeners per month. Sold it for 5 figures.

Bought and sold 5 websites.

Maxed out my freelancing capacity.

Age 24:

Founded Content Growth and built a team to help companies turn their blog into a 7-figure sales channel.

Started posting on LinkedIn.

Grew revenue by over 200% in 6 months.

Age 25:

Co-founded Byword and launched a platform to help marketers generate articles at scale for SEO.

Sold my belongings, moved out of London and started travelling the world.

Merged Content Growth with Contact Studios to take the SEO agency to the next level.

Helped my mum quit her 15-year corporate job.

Age 26:

Lived out of a suitcase and travelled around 16 countries.

Grown the userbase of my SaaS tools to over 130,000.

Helped multiple unicorn companies scale their SEO with our 25-person team at Contact.

Age 28:

Continuing to levelling up, exploring, following my curiosities, collaborating with great people, and helping family and friends along the way.

Founder

We help software companies get more qualified traffic, sales and revenue through conversion-focused SEO and content marketing. Turn your blog into a 6 figure sales channel.

"I don't know how to do SEO in 2026"

Start from level 1 in The New SEO Game:

SEO isn't just Google rankings anymore.

It's now "Search Everywhere Optimisation".

Reframe your “New SEO” project as a game, and you'll become addicted to levelling up.

Level 1: Traditional SEO

- Fix technical problems killing your rankings
- Research keywords and target quick wins
- Optimise on-page elements (titles, content)
- Earn quality backlinks through outreach and PR

Level 2: AI Search Optimisation

- Format content so AI can parse it easily
- Build pages that AI platforms want to cite
- Structure information for machine consumption
- Test how your brand appears in AI search results

Level 3: Paid Search Visibility

- Run Google Ads for high-intent keywords
- Target competitor terms with YouTube Search Ads
- Capture Bing traffic through Microsoft Ads
- Measure paid performance across every platform

Level 4: LLM Answer SEO

- Produce authoritative content LLMs trust
- Build a knowledge base for AI training data
- Position your brand as the definitive source
- Monitor brand mentions in LLMs with Mentions

Level 5: Brand Authority SEO

- Get unlinked brand mentions across the web
- Feature in industry roundups and expert lists
- Build brand recognition without traditional backlinks
- Track brand mention volume and sentiment

Level 6: Community SEO

- Provide value in relevant Reddit threads
- Share expertise on Quora in your space
- Engage in Slack communities and Discord servers
- Build reputation in industry forums and groups

Level 7: Parasite SEO

- Repurpose content on Medium and LinkedIn Pulse
- Publish beehiiv newsletters to rank in Google
- Guest post on high-authority platforms/websites
- Leverage existing domain authority for quick rankings

Level 8: Platform-Specific SEO

- Optimise for Amazon search if selling products
- Focus on YouTube SEO for video content
- Master TikTok's algorithm for short-form content
- Optimise App Store listings for apps/extensions

Level 9: Topic Domination

- Own conversations across ALL channels
- Create content ecosystems to reinforce each platform
- Become the go-to expert mentioned everywhere
- Monitor and maintain authority across all channels

Completed all levels?

SEO is constantly evolving in 2026.

Stay ahead or get left behind.

PS. Need help levelling up? We'll help build and execute your “New SEO” domination strategy.

Book a call: https://www.contact.so/

Rank #1 in ChatGPT and AI Search: My next LIVE SEO session on 8th April. Co-Founder at Contact (and 3x SaaS companies).

SEO?
“Just add some keywords”
”Get green lights on Yoast”
”Let’s write a blog and rank #1?”
”Can’t we just buy some backlinks?”

But SEO in 2026 is a totally different beast.

Here’s what it actually involves:

- Total Addressable Search Market
- Google Search Console
- “Don’t change URLs”
- Quick win keywords
- Customer research
- Programmatic SEO
- Entity optimization
- LLM optimization
- Keyword Insights
- Topical authority
- Site architecture
- Schema markup
- Core Web Vitals
- Monthly reports
- Log file analysis
- Google updates
- Brand mentions
- Screaming Frog
- Technical audit
- Content decay
- Internal linking
- XML Sitemaps
- Topic clusters
- “llms.txt file?”
- Search intent
- Link building
- “It depends”
- Crawlability
- Canonicals
- Robots.txt
- Digital PR
- Mentions
- Semrush
- E-E-A-T

Just adding keywords or getting green lights on Yoast doesn't get SEO results.

True SEO and holistic marketing does.

SEO has been dying since 1997.

Some notable "deaths" include:

- Web 3.0
- Google Ads
- Social media
- TikTok search
- Voice assistants
- Featured snippets
- Zero-click searches
- Every Google update
- AI Overviews in Google
- GEO/AEO as the new SEO
- ChatGPT replacing Google

And now... AI agents?

Here’s the reality:

- SEO will always evolve
- People will always use search
- Search habits take time to change
- Google handles 14B+ daily searches
- Sends 190x more traffic than ChatGPT
- SEO is a $100B+ industry (growing ~12% YoY)

Even the newest "SEO killer" (GEO/AEO) is literally built on SEO fundamentals.

Richard Hoy said this in 1997:

"I’m beginning to believe that search engines are a dead-end technology and fretting over where your site comes up is a big waste of time."

Don’t be him in 2026.

SEO is very much alive.

I can’t stop thinking about this Tweet.

ChatGPT now handles over 2.5 billion queries per day and Google is eventually defaulting to "AI Mode."

This is the future of SEO.

6 tips you need to rank in AI platforms:

1. Win brand mentions

- Get your brand mentioned on high-authority websites
- Contribute to industry publications
- Be featured in news outlets
- Engage in forums and community discussions
- Encourage authentic UGC and word-of-mouth mentions

2. Build brand equity

- Monitor online reviews and brand sentiment
- Respond to feedback and address complaints
- Build a consistent, trustworthy public image
- Use tools like Mentions.so to track visibility, sentiment, and competitors

3. Be the source

- Publish authoritative, reference-style content
- Use neutral, factual, data-backed tone
- Avoid excessive personal takes or fluff
- Regularly update key content for accuracy
- Include credible citations and external data sources

4. Embrace passage-level SEO

- Structure content into short, focused paragraphs
- Use clear subheadings for logical segmentation
- Include concise, standalone answers
- Avoid burying insights in long text block
- Add structured data (e.g. schema markup)
- Make each paragraph extractable and cite-ready

5. Cover the conversation

- Use tools like Semrush for question research
- Monitor forums/socials for emerging questions
- Identify and answer sub-questions users ask
- Add relevant FAQs and support content
- Internally link related topic clusters

6. Optimise for crawlability

- Ensure AI crawlers are allowed in robots.txt
- Verify CDN settings aren't blocking crawlers
- Submit up-to-date XML sitemaps in GSC
- Optimise for fast page speed and clean HTML
- Review server logs for GPTBot, BingBot, etc. behaviour

But first, start with an audit:

- Your current visibility across all LLMs
- Prompt and content gaps vs your competitors
- Technical issues preventing AI from citing your site

Use a tool like Mentions.so to find this information.

Don’t regret not starting AI SEO sooner.

SaaS SEO in 2026: Join my (free) LIVE session on 4th March. Co-Founder and Head of Strategy & Innovation at Contact (and 3x SaaS companies).

I literally live and breathe this SEO framework.

5 years ago, I watched a SaaS company burn through 6 months of content budget. 60 blog posts on topics like "what is email marketing" and "benefits of newsletters."

Their traffic skyrocketed, but their revenue flatlined.

Their entire content game was backwards.

So that's when I built my "SEO Content Pyramid" to flip it completely and start at the top.

Here's how it works:

1. Convert (Top of Pyramid)

High-intent content for people ready to buy.

A. Competitor Comparisons
↳ "beehiiv vs Kit"
↳ "Kit alternatives"

B. Product Reviews
↳ "beehiiv reviews" (brand)
↳ "Kit review" (competitor)

C. Buyer Guides
↳ "Best newsletter platforms in 2026"
↳ "Best newsletter tools for beginners"

D. Product Pages
↳ "Email newsletter software"
↳ "Newsletter platform pricing"

2. Discover (Middle of Pyramid)

Solution content for people exploring options.

A. Solve Pain Points
↳ "How to start a newsletter"
↳ "Newsletter best practises"

B. Case Studies
↳ "Email marketing case studies"
↳ "How [Brand] grew to 100k subscribers"

C. Data Studies
↳ "Open rate benchmarks 2026"
↳ "Email marketing statistics"

D. Templates and Tools
↳ "Newsletter templates"
↳ "Email subject line generator"

3. Awareness (Bottom of Pyramid)

Educational content for people learning and exploring.

A. Definitions
↳ "What is open rate"
↳ "Email deliverability explained"

B. Educational Guides
↳ "How to increase email open rate"
↳ "How to write engaging emails"

C. Industry Trends and News
↳ "Gmail manage subscriptions feature"
↳ "Email marketing trends 2026"

D. Ideas
↳ "Newsletter content ideas"
↳ "Email campaign ideas for holidays"

Start at the top with Convert content. Only move to Discover once you've covered every competitor comparison, product review, and buyer guide. Then tackle Awareness last.

This framework will 10x your SEO results.

A single "Competitor Alternatives" blog post made $1M+ in revenue for my SaaS client over 3 years.

They are ALWAYS the highest converting articles.

Alternative articles help users discover a better alternative (i.e. your product) to what they're currently using or considering buying.

For example:

You might target the following keywords if you're a team communication platform.

- Microsoft Teams Alternatives
- Discord Alternatives
- Slack Alternatives

= 16.5K/mo Google searches

These searchers are the most ready-to-buy AND they’re highly cited by LLMs once ranking in Google.

Here’s how to write your own:

PS. I’m hosting my very first SaaS SEO in 2026 LIVE session on March 4th. Register for free: https://lnkd.in/eherWr2a

I've been doing SEO for 10 years and AI search is making me rethink everything I know, here are 10 changes I’m seeing:

PS. Join my (free) SaaS SEO in 2026 live session on Wednesday, March 4th @ 12pm EST.

Add it to your calendar: https://lnkd.in/eherWr2a

SEO vs AI SEO/AEO/GEO...

I just built SEO strategies for beehiiv and Kleo.

A ~$300M newsletter platform and my own 7-figure SaaS we launched 43 days ago.

(Sadly I didn't make this pic with Tyler Denk)

Completely different products, audiences, and business stages. But I'm using the same playbook.

SaaS SEO in 2026 isn't what it was 2-3 years ago.

The old playbook:

- Target high volume keywords
- Build comparison pages
- Rank in Google and get clicks

But in 2026:

1. Search is as fragmented as ever across Google, LLMs, socials, and other platforms.

2. Even if you rank, SERPs are busy with AI Overviews and ads making position 1 less valuable.

3. Zero-click searches mean AI is answering queries before any clicks to your website.

4. AI has commoditised average content and the quality bar is much higher.

I'm breaking down how I built the strategies for beehiiv and Kleo in a live session tomorrow at 12PM EST.

You'll see:

- What 20% of SEO to focus on in 2026
- How to rank across Google AND AI platforms
- The exact playbook for turning SEO into revenue

Register for free: https://lnkd.in/eherWr2a

PS. The next 20 SaaS companies that register and comment below get a free AI visibility report from my team (normally only for our clients like beehiiv).

Jason Vana

Marketing Director

Attract the RIGHT customers to your business | Brand & content strategist | Founder at SHFT | Known as #sassyjason

Struggling to attract the right clients?

You have a brand strategy issue.

Attracting the right people requires understanding why they should buy from YOU, when there are 1000’s of other options easily accessible through Google.

In order to attract, convert, and retain the right clients, you need to:

- Know what makes your business unique
- Communicate what makes your business unique
- Create an experience that shows what makes your business unique

It’s all about highlighting your uniqueness.

That’s where my agency steps in.

Through collaborative workshops, research, strategy, and design, we will help you uncover, communicate, and build an experience around your uniqueness.

Working with us typically looks like:

- industry, competitor, and customer research
- brand and marketing workshops 
- brand and marketing strategies
- design (logos, websites, marketing materials)

It culminates in an Onlyness Action Plan — your 1 year, step-by-step brand and marketing to-do list.

All so you become the ONLY choice for your ideal customers.

And make a lot more money.

Want to learn more?

Send me a message.
Or book a call at shft.agency/discovery

Founder & CEO

We transform B2B service companies into the ONLY choice for their ideal customers. Our clients see a 20%+ increase in revenue with our brand and content strategies. 

Here's how we help:

◼️ Brand Strategy (customers, uniqueness, messaging, touchpoints, story)
◼️ Brand Design (logos, colors, fonts, collateral)
◼️ Content Strategy (demand gen, content creation)
◼️ LinkedIn (strategy, content, profile audits)

Interested in learning more? DM me or book a discovery call below.

I ignore the LinkedIn experts.

Those who sell LinkedIn services, courses, and coaching.

Here's why ↓

NONE 👏🏼 OF 👏🏼 THEM 👏🏼 SELL👏🏼 TO 👏🏼 MY 👏🏼 IDEAL 👏🏼 CUSTOMERS 👏🏼 

Their tactics, post hooks, and advice work for attracting:

- solopreneurs
- who make under 7-figures
- sell coaching, courses, or communities
- and do not have the resources to truly stand out

The exact people I do NOT work with.

My ideal customers:

- make 7-9-figures
- are experts in their field
- have developed something unique
- already have processes and teams in place
- sell 6-to 7-figure offers

And the tactics those LinkedIn "experts" push:

- hook templates
- vulnerable posts
- engagement pods
- posting selfies

Do not work for them.

I have yet to see a LinkedIn "expert" mention their 9-figure, industrial client who landed a 7-figure client using their LinkedIn framework.

🙄

We have industrial clients who have made $1M+ from LinkedIn...
...while generating only 5 likes per post.

Because my ideal customers don't care about going viral.

They want revenue.

Something the so-called LinkedIn "experts" suck at.

Don't listen to "experts" who don't sell to your ideal customers.

Their tactics will ruin your position.
And repel the very people you're trying to attract.

Gross.

✌🏼

#shftyourbrand

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Hey there!

Stoked to hear you're looking to find your unique brand differentiator!

Here's the link to download my B2B ‘Just Be Authentic’ Playbook:

https://findyourdifferentiation.com/?utm_source=social&utm_medium=linkedin&utm_campaign=launch_dm

I've spent weeks working on this resource, and I honestly think you'll find it super valuable.

Let me know if you have any questions as you go through it, and enjoy!

-Jason

Content Driven By Brand Strategy

📌 The best content is driven by a solid brand strategy.

- know your ideal customers
- know what makes your offer unique
- know your position in the market
- know the right tone and voice

Then create content that intersects all three.

You'll never create content your ideal customers love if you don't know who they are.

Want your content to generate real revenue?

DM me today or visit https://shft.agency/content 

Offer -> Brand Strategy

📌 The right offer matters.

No amount of marketing, content, or personal branding will help you sell a sh*t offer long-term.

And it certainly won't be something people pay a premium price for.

Nailing your offer is a core step in creating a profitable brand.

Need help with that?

DM me or visit https://shft.agency/services/brand-strategy to get started.

Clarity Call: Offer

📌 Productizing your strategy or service offer makes it much easier to sell.

Think of it like hiding your strategy behind a core deliverable. 

You sell the deliverable.
And your service/strategy is HOW you create the deliverable.

Need help with that?

We can nail it down in a 1-hour Clarity Call.

DM me or book a call directly at https://shft.agency/clarity 

Go Up Market

📌  You won't be able to successfully stumble up-market.

You need a solid brand strategy to help determine:

- your new ICP
- your new position
- your new price points
- your new differentiation
- your new brand personality

Getting that nailed down will make your transition up-market far more successful.

And by successful, I mean profitable.
For you.

Want to move up-market successfully?

I've helped 125+ businesses reposition their brand for maximum profitability.

DM me for more or visit https://shft.agency/services/brand-strategy 

Brand Strategy

📌 I'm not saying all is lost when you don't start with a brand strategy.

But, starting with one makes revenue generation far easier and faster than just 'testing' what works.

The need to 'test' is often the result of not having the right foundation for your business.

Get that foundation in place and you'll be able to move faster and make far more money.

Need help with that?

I might know a #SassyStrategist who can help.

DM me or visit https://shft.agency/services/brand-strategy to get started today.

Become the only choice | I build brand operating systems that attract higher-paying clients for 7-9 figure B2B service companies | Founder/CEO at Shft.Agency | Known as #SassyJason

I'd rather gouge my eyeballs out with a spoon than read the AI-generated slop some of you pass off as content.

✌🏼

#shftyourbrand

My LinkedIn reach dropped by 81%.

But I'm attracting larger, higher-paying clients.

- like a $47M ARR manufacturer
- or a $62M ARR SaaS company
- or a $127M ARR automation builder

That's right.

Shft is starting to attract 9-figure leads through my content alone.
Not DMs. Not networking. Not conversations.

They've consumed my content.
And booked a call on our website.

And I struggle to get more than 50 likes on my posts.
(when I used to get 200-500 likes per post)

Here's the secret to my success ↓

1. I know my ideal customers.

I take time every week to study my ideal customers. Zoom chats. Interviews. Documenting their questions and struggles. I have over 600 post ideas just from talking to my ideal customers.

2. Every post is written for them.

I don't try to game the algorithm or focus on getting more likes. I choose to give actionable, practical advice that solves the problems of people who are likely to give me money.

3. I repeat the same message every day.

Repetition is key to being seen as an expert. So I rarely post about my personal life, topics outside of branding, or share selfies. Shft's ideal customers want to work with experts, not algorithm chasers.

4. I push them deeper into my ecosystem.

Most won't see my posts regularly in their feed (per the DMs I get daily), so I push everyone to my weekly email. More actionable. More practical. More resources. It's my best content (link in comments if you want it.

Now, don't get me wrong.

I do send DMs.
I do engage regularly.
I do have a strategy I follow.

But the 8-9 figure leads I attracted last month...
...and will soon be closing with...

All saw my content.
Jumped to Shft's website.
And booked a call.

That's the power of branded content.

Fewer impressions.
Fewer likes.
More money.

I'll take that any day.

✌🏼

#shftyourbrand

Create a brand system to attract better-fit, higher-paying clients. | I build b2b service brands that stand out + drive revenue. Founder/CEO at Shft.Agency. Brand Strategist. Known as #SassyJason

Here's how to get AI to sound like you: 

I'm building an AI blog writer for Shft. 

SEO is part of our new marketing strategy. 

And while I used to love writing long-form content... 
(my professors in college docked me for going OVER page limits) 

I don't really have the patience for it anymore. 

I'm running a business. 
Writing blog posts is the lowest priority item on my list. 

But using AI to write my content? 
When I'm a brand strategist and know that tone of voice matters?
And I hate everything AI writes?

🤮 

I've spent the last 2 months developing a system to get AI to write like me.

Here's how ↓ 

→ Step 1: Create Project & Upload Documents
I created a project in Claude and uploaded my brand strategy, messaging, ideal customer profile, and 7+ years' worth of content.

→ Step 2: Create AI Tone of Voice Guide
I told Claude to read all of my content and create a tone of voice guide with:
- Standard tone of voice chart
- Word choices and language preferences
- Formatting and punctuation
- Phrase preferences

→ Step 3: Analyze SEO
I had Claude perform keyword research on my and my competitors' websites. Verified this with my own research in SEMrush.

→ Step 4: Create a Hub & Spoke Strategy
Using everything above, I had Claude create a hub and spoke strategy. 5 hubs, each with 5 spoke posts to create.

→ Step 5: Create Post Outline
I picked one post and had Claude create an extensive outline that I edited and approved.

→ Step 6: Write a Rough Draft
I told Claude to use my existing content, my ICP, tone of voice guide, and the outline to draft a post.

→ Step 7: Ruthlessly Edit
I ruthlessly edited (and in some cases rewrote) the post. This step is KEY.

→ Step 8: Rework Tone of Voice Guide
I fed my edited post into Claude and told it to compare the posts and update the tone of voice guide to write more like me.

Rinse and repeat. 

I anticipate it will take 20-30 blog posts before I don't have to ruthlessly edit. 

Content is a long-term play. 
Not a "dump 100 blog posts today that sound like sh*t" game. 

The key to making this work: 

- 7 years' worth of content to give Claude 
- Extensive ICP document with customer quotes 
- Tone of voice guide based on existing content 
- SEO analysis of ours and our competitors' websites 
- Blog post strategy to follow 

And the biggest key: 

- Reworking the post and updating the tone of voice guide 

Train AI on your expertise and writing style. 

It'll be far more useful to repurpose your content. 

✌🏼 #shftyourbrand 

PS - Want the full breakdown? I'm sharing it with complete prompts in this Saturday's Brand Shft email. Link in comments to subscribe ↓

Confession: I made a cardinal brand strategy mistake.

2025 was a tough year for Shft.

- Revenue was down 50%
- Pipeline was (mostly) dry
- I couldn't close to save my life
- Shft wasn't really a priority

Mama Vana had a lot of health issues.
And they took my time, energy, and focus.

Leaving me struggling to find clients.

So, I did what most business owners do in that situation:

Launched new offers to fit what prospects wanted.

- 1:1 coaching instead of strategy creation
- Slack channel only to ask any questions you have
- Low-level designs (fliers, brochures)

I even started building my own paid community.

🤦🏻‍♂️

I get the need for revenue.

I'm not one of these strategy purists who don't know what it takes to run a business.

But creating offers that don't match...

- your differentiation
- your strengths
- your passions

Will make revenue generation HARDER.

Last month, I cut all of those distractions.
And am focusing on what Shft does best.

Create and install brand operating systems that position you as the ONLY choice.

Revenue is already up.
Our pipeline is flooding.
And we're set to make double our most successful year.

Focus. It really does pay off.

Imagine that.

✌🏼

#shftyourbrand

B2B companies: "We're the industry-leading..."

Also B2B companies: Why aren't we attracting higher-paying clients?

Maybe stop with the sh*tty, generic, overused messaging.

But what do I know?

I've only helped B2B companies generate $40M+ in new revenue.

✌🏼

#shftyourbrand

One tactic most B2B founders sleep on:

Creating a sales staircase.

Making it easy to go from prospect to lead to client.

I install this tactic for just about every client.

Here's how it works:

- Free lead magnet
A framework or template pulled from your main offer.

- Low cost digital product
A DIY solution for those not ready to invest into a high-ticket offer yet.

- Low-ticket offer
The absolute core of what you do. No add-ons or extras.

- High-ticket offer
Your low-ticket offer with add-ons and extras.

- Retainer offer
Ongoing maintenance and implementation work.

All of it builds from your high-ticket offer.

Take Shft's new sales staircase:
(officially relaunching in March/April)

- Lead Magnet: Find Your Differentiation (existing)
Shows we know how to extract your uncopyable IP.

- Digital Product: Brand Vault (new)
DIY frameworks, templates, and lessons to extract and own your uncopyable IP.

- Low Tier: Brand Launchpad (new)
Minimum viable brand strategy to own a unique position in the market.

- High Tier: Brand OS (new)
Brand Launchpad + marketing + content + design. It's a full brand operating system your team can follow to become the only choice.

- Retainer: Brand Accelerator (new)
Lessons, frameworks, and templates to implement your strategy across content, marketing, sales, and operations, plus 1-2 monthly consults with me.

Each builds on the previous step.
Each upsells the next step.

All to pull prospects closer to the Brand Accelerator.

We've already had clients purchase the Brand OS...
...after going through the lead magnet
...and buying the old version of the digital product

Because a staircase let's them engage with our offers at any level.

And makes the next step clear.

Implement one yourself.
Or let me and my team do it for you.

Our clients have downsized their sales team.
While making 2x-3x what they used to make.

All because they made buying from them easier.

Imagine that.

✌🏼

#shftyoubrand

-----
PS - the Brand Launchpad and Brand OS are live on our website. Check the comments for the link to learn more.

Branding is agnostic.

It doesn't matter:

- what you're selling
- who you're selling to
- what industry you're in

The principles of branding don't change.

- Find something you DO that's different
- Build a position and message around it
- Create an identity that matches it
- Craft an experience for customers to feel it

And stick to those things for YEARS.

Case in point:

Shft has created unique and profitable positioning strategies for:

- food processing manufacturers
- vacuum pump remanufacturers
- IoT remote monitoring system creators
- energy & sustainability SaaS companies
- custom website and MVP developers
- custom software developers
- communications agencies
- generative AI developers
- relationship coaches
- IaC system creators
- content creators

Those are as different as you can get.

But the same principles applied.

You don't need a strategist who has worked in your industry.
Or who has created designs for your competitors.

You need a strategist who understands the fundamentals of branding.
And can apply them to any industry.

That will get you the most creative and effective ideas.

All to make you a sh*t ton of money.

If that's something you actually want.

✌🏼

#shftyourbrand

"We don't need a strategy, just a plan of action."

A B2B founder said that to me last week on a discovery call.

They've built a successful business.
$43M ARR. 47% profit margin. On preferred vendor lists. 

But growth has stalled.

Existing marketing channels aren't working.
Outbound sales are getting fewer leads.
Pipeline is drying up.

Most B2B leaders react the same way: 
A new plan or a new channel will fix it all.

But when probed, they couldn't answer some foundational questions ↓

- What makes you different in the market?
- Why should clients choose you over the competition?
- Who are you trying to attract?
- What ideal state are those ideal customers after?
- How do those ideal customers buy?

🤦🏻‍♂️

I'll tell you the same thing I told them:

A new plan, channel, or tactic won't fix your business if you don't have the foundation in place.

You'll just spin your wheels.
Waste time and money.
And see $0 results.

Because pipeline issues are rarely about the wrong tactic.
And almost always are a strategy issue.

Before you look at a new tactic, plan, or channel, get your strategy in line.

You'll be surprised how quickly you'll know what tactic will work.

And what tactics are a complete and utter waste of time.

✌🏼

#shftyourbrand

Your CEO's personal brand isn't going to save:

- sh*t positioning
- sh*t experience
- sh*t marketing
- sh*t offer

Create a brand strategy first.
A corporate brand second.
Then, build a personal brand for your CEO.

Or don't be surprised when your CEO's shiny new personal brand doesn't produce revenue for the business.

✌🏼

#shftyourbrand

Your brand is built by every interaction with your business.

- every email
- every call
- every ad
- every post
- every proposal
- every support call
- every website visit
- every price point
- every sales pitch

It all creates the gut feeling in people that we call a brand.

Meaning your brand is NOT a marketing tactic.

And it's NOT something to do later.

- when you have the time
- when you have the money
- when you've magically gotten PMF
- when you've sold enough to know your customers

Your brand is a whole company initiative. 

That you should have a strategy for from DAY ONE.

Because while you're waiting to get PMF...
Or waiting to hopefully land a few clients to test your offer...
Or choose to run some Google ads to see if this thing is viable...

YOU'RE 👏🏼 CREATING 👏🏼 THE 👏🏼 WRONG 👏🏼 BRAND 👏🏼 

One that will take extra time and money to fix.

Because that first impression?

It means everything.
And is incredibly hard to change.

So, go the typical route.

Hold off on building your brand and push your ideal customers away.

Or start today with a brand strategy.

You'll get PMF and revenue much, much faster.

If you're into that sort of thing.

Some of you clearly aren't.

✌🏼

#shftyourbrand

Your brand needs a villain.

Someone or something to fight against.

And, no, I don't mean your competitors.

It's basic psychology.

We often connect over what we hate.

→ that coworker you all can't stand
→ that neighbor who keeps everyone up til 1am
→ that politician who spits on everything you hold dear

Can you guess #SassyJason's villain?

*cough*ThoseDamnFluffyBranders*cough*

Like it or not, villains connect us.

Use that in your brand.

Align yourself to fight the same villain as your ideal customers.

→ branding that is all design but no substance (my real villain)
→ IOT vendors who don't help make sense of your data
→ manufacturers who push equipment, not solutions
→ marketing agencies that produce sh*t content

Every great story has a villain.

Find something that pisses off your ideal customers.
And aligns with what you sell.

Then beat the living sh*t out of it.

(metaphorically speaking, of course)

Your ideal customers will connect with you in a deeper way.

And see you as the hero they've been looking for.

✌🏼

#shftyourbrand

------
PS - Drop your villain below. I'll roast your choice and give you suggestions on how to fight it. 👇🏼

Most businesses amplify confusion and call it a brand.

I chatted with the CEO and CMO of an 8-figure business last week.

They provide IT and verification services for enterprise SaaS companies.

I asked the question I ask of every prospect:

What do you DO that your competitors can't or won't?

Their answer: 15 minutes of the fluffiest differentiators I ever heard.

- We provide the best quality of service
- We care about our customers
- We're the industry leader

And my favorite:

- We can do everything they need

Followed by a breakdown of their 20 services.

🤦🏻‍♂️

A brand amplifies what's already there.

If you aren't aligned on the unique value you bring...
And have 20 offers across 10 industries, each serving a different ICP...

YOU 👏🏼 ARE 👏🏼 CONFUSING 👏🏼 YOUR 👏🏼 PROSPECTS 👏🏼 

Take our IT example.

Their message: Industry-Leading IT Services for Enterprise SaaS
Their content: Buy our industry-leading IT services
Their customer acquisition: all outbound sales

And their competitors? Also, industry-leading IT services

Look, you might be able to get to 8-figures with outbound sales alone.

But breaking into 9-figures?
Scaling the business?
Attracting better clients?
Reducing your sales team?

That takes clarity.

Internally with your team.
Externally in your messaging and marketing.

If you can't explain what makes you different in 1 sentence...

Your messaging will be off.
Your marketing will be off.
Your experience will be off.
Your sales will be off.

And revenue?

It will NEVER hit the levels you want.

Stop amplifying confusion.

Gain clarity around your differentiation.
Wrap your entire strategy around it.
Create an identity that displays it.

And watch as your revenue climbs.

If you're into that sort of thing, that is.

✌🏼

#shftyourbrand

Your corporate brand should be an operating system.

Taking your uncopyable IP and turning it into:

Messaging, marketing, content, sales, operations, offers, and HR directives.

On repeat.
For decades.

Logo, fonts, colors.
Adjectives and archetypes.
Purpose, mission, vision, values.

All great stuff.
But none of it will drive business decisions.

Or tell you if that new marketing campaign will generate ROI.

BRANDING IS NOT FLUFF

If it's not driving business decisions...
If it's not operationalizing your efforts...
If it's not driving revenue growth...

You don't have a REAL brand strategy.

You have a fluff document that looks good, but doesn't actually help.

Get a brand system.

Not adjectives.
Not a new logo.
Not a list of values.

A system that helps you:

- create a unique position
- craft an attractive brand identity
- drive your marketing efforts
- create resonating content
- nurture and convert prospects

All so you can attract and convert your ideal customers.

We call it a Brand OS.

And it's driven $40M+ for our clients.

With fewer salespeople, lower marketing budgets, and streamlined offers.

As a brand should do.

✌🏼

#shftyoubrand

90% of Shft's revenue comes from content.

My LinkedIn, the Brand Shft email, our essays, and our YouTube channel.

None of that happened by accident.

And it sure as hell didn't happen from:

- vulnerable content
- engagement pods
- endless selfies
- being myself

How has our content been so successful?

I stopped thinking in funnels.
And started thinking in buyer awareness.

These six levels of awareness, to be exact:

- Unaware: oblivious to the problem
- Problem Aware: knows the problem
- Solution Aware: actively seeking solutions
- Service Aware: knows about your solution
- Most Aware: ready to buy
- Advocate: purchased and referring clients

Creating content for those levels of awareness ensures:

- I'm meeting prospects where they are
- with the content that matters to them
- and pulls them closer to working with me

No selfies, pods, or fake "living in my car" stories needed.

Your content is an extension of your brand.

If you aren't creating a content mix that draws prospects closer to you...

...you're just creating noise
...that no one wants
...and will never convert

Map your content to those 6 levels of awareness.

And watch prospects start seeing you as the ONLY solution for them.

I shared more in a previous Brand Shft email.

Including examples of content for each level.

You can access the link in the comments.

Or keep posting selfie-riddled nonsense.

I'm sure that will work, too.

NOT

✌🏼

#shftyourbrand

The secret to being seen as an expert:

- repetition
- repetition
- repetition

(see what I did there?)

Psychological studies show us that people need to hear the same message:

- 3-5 times to recognize it
- 5-7 times to remember it
- 8-13 times to associate you with it

Meaning, the more you talk about ONE thing...

...in your content
...on your profile
...on your website
...in your sales cycle
...in your conversations

The more people will see YOU as the expert for it.

That's why I attract 7- to 9-figure businesses as leads through my content.

I've talked about brand strategy
Given actionable advice
Every weekday
For 6 years

I rarely talk about my personal life. 
(my ICP doesn't give a flying crap about that)

I don't talk about topics outside of brand.
(even though everything really is brand)

I rarely post selfies.
(LinkedIn thinks I'm an uggo anyway)

ONE topic.
ONE message.
ONE main point of view.

On repeat for 6+ years.

That's how you get seen as an expert.
And have a line of people around the block wanting to work with you.

REPETITION.

It's psychology. In action.

Give it a try. For years. And watch what happens.

✌🏼

#shftyourbrand

The main reason your 6-8-figure offer isn't selling:

I've spent the last 10+ years diagnosing revenue issues.

- Why businesses aren't attracting ideal customers
- Why prospects ghost after seeing a proposal
- Why sales can't seem to close a deal
- Why revenue keeps hitting a ceiling

Across 30 industries.
For 7-9-figure businesses.
Selling 6-8 figure offers.

The underlying reason for revenue stagnation is always the same:

Lack of clarity on their unique value.

No prospect I've talked with was able to clearly communicate why their ideal customers choose their offers.

And that lack of clarity impacts everything:

- messaging that doesn't resonate
- sales process that doesn't work
- marketing that falls flat
- experience customers don't like
- design that annoys prospects
- website copy that sounds like competitors
- content that lacks a resonating, unique POV
- offers that solve mild annoyances rather than real pains

Looking to move from 6 to 7, 7 to 8, or 8 to 9-figures of revenue?

Stop "testing" new tactics.
Get clarity on why ideal customers ACTUALLY choose you.
Beyond the things every competitor says.

Then build everything around it.

You'll attract more high-paying, long-lasting clients.

The type of clients that push you into a new level of revenue.

✌🏼

#shftyoubrand

One tool to find and engage with your ideal customers on LinkedIn:

Sales Navigator

I use it every day to:

- find ideal customers
- segment by buying intent
- connect with my ideal customers
- start conversations with them
- engage with their content
- land them as clients

I wouldn't use LinkedIn without it.
Especially when I'm trying to attract 8- and 9-figure clients.

You can even create a custom feed with just the people you want to engage with.

BRILLIANT

I created a mini-course to teach my clients how to use Sales Navigator.

It's part of our new Brand Accelerator — a platform with how-to lessons, frameworks, and templates to implement your brand strategy.

But I pulled it out.
Made it a stand-alone course.

And have just made it live.

Want to find and engage with your ideal customers on LinkedIn?

Grab the Sales Navigator Tutorial today → https://lnkd.in/gYvjN8vQ

It'll make starting conversations with ideal customers much faster and easier than on LinkedIn alone.

Something every founder, CEO, and marketing leader should want.

Unless pipeline and revenue aren't important.

Then, by all means, scroll past.

✌🏼

#shftyourbrand

Stop treating AI like a trusted advisor.

It's an entry-level intern at best.

Here's why ↓

I'm building an AI blog writing system.

Taking my 7+ years' worth of content...
A hub and spoke blog strategy...
SEO keyword research...

And having it create blog posts in my voice with my expertise.

Most people just ask AI to write a blog post for them.

That's not near enough context to get the results you want.

Here's what I've created to tell AI what to do:

1️⃣ AI Tone of Voice Guide
This is far more than a brand tone of voice. My 10-page document includes:
- typical tone of voice descriptions
- formatting instructions
- layout instructions
- phrase choices
- word choices

2️⃣ SEO Keyword Guide
I created a 19-page guide on proper SEO tactics, including:
- keyword clustering guidelines
- keyword research process
- keyword difficulty rules
- keyword quality filters
- search volume rules
- keyword templates

3️⃣ SEO Blog Guide
I wrote a 23-page blog writing guide, including:
- CTA guidelines with potential links
- incorporating keyword guidelines
- layout and formatting guidelines
- graphic placement guidelines
- blog intro guidelines
- subtitle guidelines
- header guidelines
- meta guidelines
- title guidelines

4️⃣ Repurposing Guide
I wrote a 10-page guide on repurposing content, including:
- turning video transcripts into a blog post
- turning LinkedIn posts into a blog post
- turning brand guides into a blog post
- turning courses into a blog post

All of that treats AI like an intern.

Telling it exactly what to do.
What I expect.
What is acceptable.
What is unacceptable.
And how to think. 

Prompts are not enough.

You need to give AI context to deliver what you want.

Or don't be surprised when it gives you a sh*tty output.

✌🏼

#shftyourbrand

My brand designer went all #SassyJason on me.

We're in the midst of a rebrand for Shft.

- new strategy
- new offers
- new message
- new design

I've been running the strategy past him for feedback.
(even strategists need input, boo)

He called me out BIG time.

Especially on this offer list:

- Differentiation Masterclass (paid course)
- Differentiation Vault (digital product)
- Extraction Lab (membership upsell from digital product)
- Positioning Sprint Cohort (14-day group course)
- Differentiation Blueprint (low-tier offer to find your differentiation)
- VIP Positioning Sprint (1:1 version of the group course)
- Brand OS (our flagship, high-ticket offer)
- Fractional CBO (ongoing retainer offer)

8 offers.
Trying to hit ideal customers and solopreneurs.

I should have known better.

He said to me what I say to our clients:

Are you flipping insane?!

You can't be known for 8 things. 
Or scale 8 different offers like that.

🤦🏻‍♂️

We trimmed that mess down to something we can own and scale:

- Brand Accelerator (ongoing retainer to help with implementation)
- Brand OS (brand strategy, marketing strategy, design)
- Brand Launchpad (the brand strategy part of the Brand OS)
- Brand Vault (the DIY version of the brand launchpad)

1 offer.
4 tiers that upsell and downsell each other.

Our clients can start with the Vault.
Move up to the Launchpad to find their differentiation.
Move up to the Brand OS to get marketing and design help.
Move up to the Accelerator to get lessons and consults to implement.

Easier to sell.
Easier to scale.
Easier to stick in their minds.

That's what your brand strategy SHOULD do.

✌🏼

#shftyourbrand

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Jake Ward

Jason Vana

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jake Ward's LinkedIn Performance

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