The CRM Strategy Co ltd

CRM is under appreciated, under utilised and misunderstood in almost every business.

It's not just for your sales team and it's not just sending emails.

We work with agencies, start-ups, scale-ups and globally recognised brands to acquire more customers, grow through retention, close more deals and forge unstoppable growth ✨

Co-Founder

In Growth We Trust

We started In Growth We Trust due to the lack of entertaining UK based marketing podcasts. 

In our first six months we’ve broken into the UK charts multiple times and built a listener base in the thousands. 

Join us on our journey to become one of the world’s best growth marketing podcasts.

Host

JHM Consulting

Consulting, advising and hands-on growth marketing for startups.

Growth Marketing Advisor & Consultant

Temple

Advisor (Growth & Marketing)

Hex Digital

Running the growth division of the product and growth agency Hex Digital. 

Working with recognised businesses as well as pre-product founders to strategise, execute and optimise their growth engines.

Head of Growth

Acquire

FROW

Thumbstoppers

Overseeing the paid media delivery and analytics of Thumbstopper's portfolio of globally recognised marquee brands including Champion, Beefeater Gin, Wonderbra and Juiceburst

Paid Media Director

Sessions

Hibana®

Head of Growth @ Hex Digital 🌱 | Host @ In Growth We Trust Podcast 🎛️ | Startup Advisor 🗣️

We founded the CRM Strategy Co. to help businesses supercharge their CRM, acquire quality users and grow through retention. 

Almost two decades spent in growth and marketing roles including leadership positions at multiple Y Combinator startups. 

🎙️ I speak to growth pioneers weekly in my top 10 podcast In Growth We Trust 🔮 

🌱 I consult and freelance for startups and businesses looking to improve their growth rate. 

🔭 I work with companies of all sizes to build and scale CRM systems and processes.

Jake Mayell

Red Ant

Delivery and resource management for RetailOS® - the store associate app for increased sales and exceptional customer experiences.

Delivery Manager

Make Agency

Project Manager focussing on web design and development. Account management with client stakeholders including in-person presentations, working primarily on mid-scale Wordpress website builds as well as challenger CMS / headless & Next.JS applications.

Digital Project Manager

Unto the Breach Hobbies

Founder and manager of Unto the Breach: Bespoke modelling and gaming products for the discerning hobbyist.

Product development, marketing and distribution.

Founder

Hybridised agile product ownership and project management at a full stack digital product and growth agency.

- Project level product ownership including budget management, timeline ownership, internal resource management and delivery
- Waterfall and agile methodologies applied through JIRA, Forecast, Notion
- Agency wide resource scheduling and process planning
- Holistic change implementation and innovation
- Wide range of projects including enterprise website builds, rebrands, growth consultancy and business positioning

Product Owner

TransPerfect

Project management and project coordination in the translation industry.
Technical document administration and proofreading.

Project Coordinator

The Marlow Language Centre

Managing social media and producing blogs all about language learning! 

- Developing a content strategy based on analytics
- The use of personal and third party written content for promotional purposes in a B2C and B2B context
- Producing content that is interesting, engaging and thought provoking about languages and language learning
- Managing and fostering a community to promote sales and add value to the business
- The use of bespoke social media scheduling platforms

Freelance Social Media & Web Content Manager

Reception and Administration manager; tasks including 
- Involvement in timetabling, customer service, salaries, administration and more
- Sales and marketing in both a private and corporate context
- Social media and blog management
- Creation of privacy policy and data protection requirements under GDPR
- Event planning

Reception and Administration Manager

Pagoda Projects

Brand Ambassador

Edgbaston Lettings Ltd.

Content creation and management of Facebook social media channel.

- Creating engaging content schedules
- Responding to page inquiries, engagement and trends
- Analytics

BBMC Global GmbH

Project Intern

D&J News

- Delivering personalised and regular customer service
- Self motivation and self management

Employee

I am a London based delivery expert and entrepreneur! I currently work as a delivery manager in the software space. My other main passion is tabletop gaming, and I have founded and ran a startup in the hobby products market.

taplio

The Battle

Jake Mayell

Alasdair Hutchinson

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