Jake Dunlap

Skaled Consulting

Everyday we help companies operationalize key aspects of their sales and marketing organization.  As CEOs, Senior Execs, and Sales people, our world is changing so rapidly and keeping pace is extremely hard.  We help with both strategic and tactical support through various phases of scaling and when larger organizations are looking to re-invent or stay relevant with their current marketing and sales strategies.

Here are a few of our clients in key verticals:

Enterprise Technology and Services:
LinkedIn / Splunk / SEMRush / Microsoft 

Hospitality/Customer Service Tech:
Duetto / NoWait (acquired by Yelp) / Stella Service

HR Tech:
LinkedIn / ADP / The Muse / Grovo / ConveyIQ / Wayup / Vettery / Paypro

Education/Legal Tech:
Newsela / Bodhala / Hire an Esquire / Allovue / Codio / Busylamp

Real Estate/Financial Services Tech:
Breather / Nestio / Honest Buildings / Hightower / Everplans / CredSimple / Captalys / ReThinkCRM

Sales Technology:
Outreach / SalesLoft / Everstring / Lead Genius / Terminus / Discoverorg / Emissary.io / Redbooks / Speek / 15Five / Honey

Advertising and PR tech:
BounceExchange / SaleMove

Services:
Dom & Tom / Betts Recruiting / Moxie / Palantir

Chief Executive Officer

Stage 2 Capital

Nowait Inc

This was one of the most amazing opportunities I have had to change the way that restaurants think about engaging with guests and managing throughout at the same time. 

How do you provide a world class experience for guests and ensure that your internal team can manage the flow of guests on your busiest days/nights?  This is what we helped 1000s of restaurants accomplish everyday. 

I built out, managed and led the process for how NoWait engaged with and deployed its software and service to the largest restaurant groups in the United States and Canada including Brinker (Chili’s), Applebee’s, BWW, Cheddars, On the Border and 1000s of other leading restaurants to transform the way they treat and manage their guest experience at the front of the house.

Vice President of Sales (acquired by Yelp)

Chartbeat

Partnered with the leading publishers (ESPN, New York Times, Wall Street Journal and 100s of others) and the largest websites in the world to better understand their audience in real-time. 

Developed and managed the growth, development and execution of product outreach, sales and account-management strategies to ensure Chartbeat met the need of our partners at the strategic and tactical levels. 

Over the course of the year and early 2013, we transformed the organization from a one-person function to four departments comprised of sales development, account executives, Chartcorps (service) and customer success to specialize in solving the needs of the largest websites in the world. 

In 2012, we grew annual bookings by more than 300% year-over-year and nearly doubled monthly recurring revenue during the first nine months

Head of Sales & Customer Success

Glassdoor

10 years after Glassdoor launched we sold to Recruit (owner of Indeed) for 1.2 billion dollars.  

My piece of this amazing journey was two fold:

1. Change the way that employers think about how they interact with their current employees, interviewees and attract the top new hires. 

2. Build a sales, success, service and operations organization that could consult and service the largest companies in the world on how to find and retain their most valuable asset - their people. 

From 2010-2012, I spearheaded the day-to-day operations of all sales, operations and account management, expanding the department from 0 to 40 employees in less than 18 months. 

We grew to $1 million MRR in less than 18 months and developed sales and operations training program as well as client-services workflow.

Had the amazing opportunity to work hands with Rich Barton, Bill Gurley and some of the other titans of Silicon Valley directly while reporting to the CEO and board of directors

Vice President of Sales, Success, and Sales Operations

Careerbuilder.com

•	Managed 15-member team responsible for providing industry- and regional-recruiting guidance on best practices for utilizing services to develop advertising campaigns for mid-sized businesses
•	Identified organizational goals and aligned them with team’s core competencies
•	Consulted with organizations’ multi-level leaders to better understand their needs and correlated best ways for meeting them
•	Worked with executives nationwide to develop various industry-specific, human-capital strategies
•	Developed corporate strategies for Fortune 500 organizations that directly impacted revenue generation and cost control through human resources
•	Initiated relationships and managed day-to-day consulting of Fortune 100 organizations

Senior Sales Manager - Pacific Northwest

National Accounts Manager

Arizona Coyotes

I was the top Premium Sales person until I made the mistake of telling my boss to F**k off 🤷‍♂️

Senior Account Manager

Tampa Bay Devil Rays

Hired and managed inside sales team 
Responsible for group, season and premium-season ticket sales

Account Manager - Corporate Accounts

My deep passion for the science and art of sales has fueled my journey over the past 11 years as the founder and CEO of Skaled, a globally recognized sales consulting firm. According to G2, we have outperformed industry giants like McKinsey in Management Consulting and Accenture in Sales Consulting due to our mix of strategic foresight and tactical follow through.

We’ve consistently driven a 10-20% increase in qualified opportunities, reduced sales cycles by 8%, and enhanced overall team productivity by 20% within the first 60 days of engagement. Our approach is methodical and data-driven, ensuring that every strategy we implement translates into tangible business results.

With a team of over 30 elite professionals and access to a vast network of industry experts, we specialize in aligning sales and marketing to create scalable, replicable processes. We leverage cutting-edge generative AI technology to automate critical functions like follow-up, data entry, and task management, freeing your teams to focus on what truly matters—closing deals and driving growth.

As the USA Today bestselling author of Innovative Seller, I’ve helped to shape the future of sales, offering insights and strategies that resonate with both seasoned executives and the next generation of sales leaders. My work has been recognized in the New York Times, Forbes, Inc., and HuffPost. 

For those who demand excellence and are looking to accelerate growth in today’s competitive landscape, I invite you to explore how Skaled can partner with you to achieve unparalleled success.

Check out my YouTube: Jake Dunlap to discover over 500 sales, revenue and AI for Sales videos: bit.ly/2Qu3niE

Highlights:

	• USA Today Bestselling Author of Innovative Seller - #21 in all books
	• First VP of Sales at Glassdoor (acquired for $1.2 billion - May 2018)
	• VP of Sales at NoWait (acquired by Yelp - March 2017)

Everyday we help companies operationalize key aspects of their sales and marketing organization.  As CEOs, Senior Execs, and Sales people, our world is changing so rapidly and keeping pace is extremely hard.  We help with both strategic and tactical support through various phases of scaling and when larger organizations are looking to re-invent or stay relevant with their current marketing and sales strategies.

Here are a few of our clients in key verticals:

Enterprise Technology and Services:
Microsoft / GLG

Hospitality/Customer Service Tech:
Duetto / NoWait (acquired by Yelp) / Stella Service

HR Tech:
LinkedIn / ADP / The Muse / Grovo / ConveyIQ / Wayup / Vettery / Paypro

Education/Legal Tech:
Newsela / Bodhala / Hire an Esquire / Allovue / Codio / Busylamp

Real Estate/Financial Services Tech:
Breather / Nestio / Honest Buildings / Hightower / Everplans / CredSimple / Captalys / ReThinkCRM

Sales Technology:
Outreach / SalesLoft / Everstring / Lead Genius / Terminus / Discoverorg / Emissary.io / Redbooks / Speek / 15Five / Honey

Advertising and PR tech:
BounceExchange / SaleMove

Services:
Dom & Tom / Betts Recruiting / Moxie / Palantir

As of November 20th, I’ve ran over 320 sales calls this year

I had our Strategic Deal Navigator Assistant analyze where I messed up and lost deals

Here are 5 lines, or versions of them, that kill momentum immediately

I have said every single one and lost deals because of it

When I started as an AE, I thought demos were about impressing people

So I'd over explain, show too much, talk way too fast (still do that at times)

Now I treat every conversation like a consultation, not a performance

I still make plenty of mistakes for sure so hopefully these are good reminders

Here are 5 lines you should cut immediately and what to say instead:

1️⃣ "Let me tell you about where we can help"…before understanding what they need.

Say this instead "You mentioned reducing churn, so let's start there."

2️⃣ "This is something I see real value in, and it’s going to be really helpful"

Why it's bad…You don't know that. Focus on value, not your opinion

Say this instead "Our customers in fintech use this to cut onboarding time by 40%. Could that help your team too?"

3️⃣ "You can automate everything with just a few clicks"

Why it's bad…Vague. Sounds like a pitch, not a solution.

Say this instead "This automation saved a similar team 6+ hours per week. Let me show you how."

4️⃣ "Do you have any questions?"

Why it's bad… It puts all the pressure on them. Often leads to silence and usually a “no…pretty self explanatory”

Say this instead "How does this compare to how you're handling it today?"

5️⃣ "Let me know what you think"

Why it's bad… Passive. No next step.

Say this instead "If this solves what we discussed, would it make sense to explore pricing next week with your team?"

With all of this 👆 you’ll get
More engaged prospects, clearer business value, and higher conversion to next steps

Alright…your turn. What’s a line you’ve used (or heard) that kills momentum instantly? Drop it in the comments

👉 Check out your personal Strategic Deal Navigator at Journey AI (link in comments) 

—
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I partner with forward thinking B2B CEOs/CROs/CMOs to transform their business with AI-driven revenue strategies | USA Today Bestselling Author of Innovative Seller

I finally wrote it all down. What ACTUALLY does a day in the life of a top seller look like today with AI?

What are they still doing manual because it’s better?

What have the automated completely?

Here is the playbook..enjoy 👇

If you could compress what used to take 3 hours of prep, follow-up, and CRM cleanup into 15 minutes with AI…would you still do it the old way?

Your morning used to look like this:
→ Dig through tabs to prep for meetings
→ Re-type the same follow-up emails
→ Copy notes into Salesforce just to “check the box” for your leader…who probably never looks at it and asks you about it on slack instead

Now it looks like this:
→ AI Assistant auto-generates call briefs and talking points
→ Your meeting notes are summarized instantly
→ Follow-ups and CRM updates are done before your next call

That’s not a fantasy it’s already happening.

AI Assistants are cutting 11–12 hours of admin work a week for sellers who use them right.

And those reps? They’re not just “working faster.”

They’re finally spending time where it matters talking to buyers.

Would you still pay sellers to “pay their dues,” or would you pay them to sell? 💥

👉 Read the full article to see what an AI-powered seller’s day actually looks like.

Open article: A Day in the Life of an AI-Powered SaaS Seller in 2026 by skaled.com

A Day in the Life of an AI-Powered SaaS Seller in 2026

GenAI isn’t a “tool.”

It’s the internet moment happening inside your company, and most teams are treating it like a browser plugin

Leaders keep saying, “We turned it on… why didn’t anything change?”

Because nothing changes if people don’t change behavior. GenAI only works when workflows, expectations, and habits get rewritten, not when teams try to bolt it onto 2018 processes

Ryan Cahill nailed it on the pod: most companies are “more efficiently wrong.” 

They deploy AI, skip the behavior change, and wonder why the ROI never shows up.

Here’s the real shift:
→ GenAI isn’t making old tasks faster
→ It’s forcing you to rethink why those tasks existed in the first place

The internet didn’t upgrade fax machines. It eliminated them. Same idea here.

New episode with Ryan Cahill drops TOMORROW with two tactical behavior changes leaders can make this week to get real impact from GenAI.

What is the one behavior your team needs to change for GenAI to actually work?

I’ve talked to at least 10 PE backed companies this month and the universal truth is the AI hire they are thinking about will actually slow them down and cost them an entire year of innovation

Promoting someone into an AI role they can’t grow into fast enough creates negative ROI

Hiring someone from the outside who built a few customgpts is like hiring a top performing rep who built their own reports in SFDC as your RevOps hire

AI is evolving weekly

But your “AI person” is stuck fighting fires from systems built in 2017

So companies say:
“AI is moving too fast.”

No…your staffing plan is just for solving problems in 2016 not 2026

The real cost of inaction isn’t failing to adopt AI

It’s hiring someone who can’t keep up while they’re building

What that creates:
👉Workflows that launch already outdated
👉Models that never improve because no one has time to retrain them
👉A GTM engine that’s miles behind competitors who built with specialists, not stretched operators

AI GTM Engineers aren’t a luxury.

They’re the difference between scaling AI and creating an expensive science project.

If your AI lead is doing admin work 70% of the week, you’re not just behind, you are building outdated assistants before they even launch

If your team had an AI GTM Engineer today, which part of your GTM motion would you automate first?

Open article: The Rise of the AI GTM Engineer in 2026 by skaled.com

Everyone keeps calling this an AI bubble

So why are the smartest investors buying even more AI instead of pulling back?

SoftBank just sold billions in Nvidia stock and moved deeper into AI

Not into chips. Into the intelligence layer.

If this was a real bubble, insiders would be exiting quietly.

Instead they’re rotating capital into the parts of AI they believe will dominate long term

The mistake people make is treating AI like one giant category

It isn’t.

Infrastructure is crowded.

Apps are noisy.

Platforms and data are where the power consolidates

So the question isn’t “Is AI a bubble?”

The question is “Which part is overpriced and which part is still early?”

Most people betting on an AI crash are assuming everything will collapse at once

History rarely works that way

Are we in a hype cycle or the start of the biggest tech shift since the internet?

Where do you stand: bubble or breakout?
👇 Comment your take down below

—
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Kings III Emergency Communications

Helping Commercial Real Estate firms lower risk, enhance property value, and ensure compliance with emergency communication regulations.

At Kings III, we provide critical communication services to help people in distress. We answer the call when seconds count. We know because we’ve been making them count when it matters most for over 35 years. Our best-in-class emergency dispatch service helps you reduce risk, mitigate liability, and lower your cost via our code-compliant cellular technology, all while allowing you to provide better care to your team members, tenants, and guests.

Chief Revenue Officer (CRO)

Chief Sales Officer (CSO)

Vistage Worldwide, Inc.

Member

SiteMinder

As the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.

With more than 30,000 hotel customers and 350 of the industry’s top connectivity providers as our partners, today we have a presence in more than 160 countries on six continents.

Regional Vice President of Sales, North America

Spectrum Enterprise

A $42B, Fortune 500 company and second-largest cable broadband company in the nation.

I was promoted to lead sales across a major region including California, Texas, the mountain states, and the Pacific Northwest. I led 22 sales teams totaling 160+ people including Sales Managers, Directors, B2B Enterprise Account Executives, Account Managers, and Partner Referral program selling fiber-based voice and data connectivity and cloud/SaaS solutions for new logos/accounts. 

DELIVERED RESULTS:
♦️  Delivered $25M in new revenue annually by generating $300K in new sales monthly.
♦️  Provided custom and one-on-one training and coaching to remote sales managers and the team to increase sales effectiveness.
♦️  Ideated and executed strategic go-to-market sales plans and infrastructure to increase the market share.
♦️  Led voice, data, and SaaS cloud-based product sales including Office 365 and storage/backup solutions for mid-market B2Bs.

Vice President of Sales, West Region

I was initially recruited by a former boss due to my reputation for having the highest representative productivity rate in the nation while at Cox Business. In this role, I recruited, hired, trained, and led a 190-person team of Account Executives and Account Managers. 

DELIVERED RESULTS:
♦️  Grew new MRR accounts by 200% (up to $300K monthly) in year two and sustained gains YOY. 
♦️  Guided the team integration and restructure following the acquisition of Time Warner Cable Business Class by Spectrum.
♦️  Delivered $85M in new revenue in 4 years (2014-2017) during the restructuring of the channel mix in the California and West Regions. 

Telecommunications, Big Data, Sales, Sales Management, Technology, B2B, Strategic Partnerships, Solution Selling, Managed Services, Hosted Communications, Voice Services, Data Services, Fiber Services, Team Building, Recruiting, Sales Hiring, Account Management, VoIP, Executive Management, Business Strategy, Team Leadership, Regional Sales Leadership, Customer Satisfaction, Key Account Management, Business Planning, Team Management, Organizational Development, Technology, Mobile, Wireless, Consultative Selling, Microsoft Office, Salesforce.com.

Vice President of Sales, California

Cox Business

A $11B, Fortune 500 company, a Cox Communications company, and the third-largest cable broadband company nationwide.

In this role, I led sales efforts for Orange County and Santa Barbara where I developed the sales infrastructure from the ground up, spearheading inside and outside sales, enterprise sales, partner channel sales, customer retention, and sales operations. I also hired, trained, and developed sales executives, instilling a high-performance culture and motivating with integrity.

DELIVERED RESULTS:
♦️  Increased revenue by more than 1,000% ($9.5M to $103M annually) averaging 24% growth YOY over 11 years. 
♦️  Grew the market share from just 18% to 50%.
♦️  Developed the team from just 15 to 50 people during my tenure, including Inside/Outside Sales. Reps, SMB AEs, Enterprise AEs, Retention Account Managers, and Sales Engineers. I achieved only 5% attrition over 11 years. 
♦️  Recognized as the Top Director of Sales nationwide in 2003, 2005, 2007, and 2009 and Top Director in total sales nationally.

Director of Sales

OnSite Access

Nationwide communications solutions provider for small and large businesses. 

I was recruited before the company acquisition to champion revenue goal attainment. While in this role, I hired, trained, and developed sales teams of up to 20 people including Sales Managers, Account Executives, Sales Engineers, and Sales Support Representatives

ICG Communications

Description: Nationwide data and voice communications provider.

While with ICG Communications, I earned two promotions to lead the Orange County and San Diego offices with oversight of a 30-person team delivering on regional quotas.

DELIVERED RESULTS:
♦️  Maintained an average quota achievement rate of 139%.
♦️  Recognized as the Top Director of Sales nationwide and the Top Director in California.

Chief Revenue Officer (CRO) | Driving Sales Transformation and Helping Customers Reduce Risk and Liability | #PE #GTM #nopitchslaps

As a sales leader with a proven track record in scaling revenue and market share, I now focus on helping Commercial Real Estate professionals mitigate risk, enhance asset value, and improve tenant safety through cutting-edge emergency communication solutions.

At Kings III, we provide critical emergency response services that help owners, asset managers, and investors protect their properties and tenants while reducing operational costs and insurance risks. With over 35 years in the industry, we’ve become a trusted partner in delivering reliable, code-compliant emergency communication systems across the U.S.

If you own or manage office, multi-family, retail, or mixed-use properties, let’s connect to discuss how we can help safeguard your assets and optimize your portfolio.

In addition to my current focus on helping CRE professionals, my versatile background includes leading SMB, mid-market, and enterprise B2B sales and account management in addition to building sales infrastructure and outstanding teams to catapult revenue growth.

Examples of my career highlights include:
► Growing new RMR from 2.5M to 7.5M+ in current role over five years at Kings III.
► Delivering $85M in new revenue in just four years while with Spectrum Enterprise.
► Growing new MRR accounts by 200% in just two years while sustaining the new growth YOY.
► Increasing revenue by more than 1,000% to over $100M while averaging 24% growth YOY while serving as the Sales Director for Cox Business.

In addition to my sales leadership, I completed my Bachelor of Science from the University of Southern California.

♦️  “His unique ability to balance strong interpersonal skills, keen analytical skills, as well as his business acumen, make Tod a valuable asset to any organization.” 

Areas of expertise include: 
Sales Growth & Revenue Generation | New Business Development | Consultative & Solution Selling | Strategic Planning & Direction | Team Management & Development | Recruiting, Hiring, & Training | SaaS & Cloud Services | Territory & Market Development

♦️ “I consider Tod a mentor as he has taught me so much since 2013 when I was assigned to his team. Tod is a competitive leader that instills a continuous growth mindset for himself and those on his team.”

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Jake Dunlap

Tod Spooner

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jake Dunlap's LinkedIn Performance

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